User's Manual

Sony Wireless Listening Systems (UTX-B2 and URX-P2).......................................................................225
Setting up the Receiving Radio.......................................................................................................225
Setting Up the Transmitting Radio................................................................................................226
Connecting the Sony Wireless Listening Kit to a Talkman Device..............................................226
Part Numbers: Listening Kits....................................................................................................................226
Chapter 13: Troubleshooting Equipment Problems.............................229
I Can't Hear Anything Through the Headset...........................................................................................229
My Bar Code Reader Won't Scan...............................................................................................................229
My Headset Won't Stay On........................................................................................................................229
The Device Beeps Every Few Seconds.......................................................................................................230
The Device Will Not Load a Voice Application.........................................................................................230
The Device Will Not Load an Operator Template....................................................................................230
The Device Does Not Respond to Button Presses.....................................................................................230
The Device Will Not Turn On....................................................................................................................230
The Device Keeps Shutting Off..................................................................................................................231
Troubleshooting Guide for the Talkman A500/T5 Battery Charger........................................................231
About Sending Equipment Back for Repairs............................................................................................234
Packaging Items for Return to Vocollect...................................................................................................235
Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures..................235
Troubleshooting VMT Configurations.......................................................................................................236
Troubleshooting Problems Indicated by LED...........................................................................................237
About Error Messages................................................................................................................................237
Numbered Error Messages..............................................................................................................238
Spoken Error Messages...................................................................................................................243
Chapter 14: Contacting Technical Support.............................................247
General Information Needed for Most Support Requests .......................................................................247
Common Questions to Answer when Contacting Support.......................................................................247
Enabling Device Logging in VoiceConsole................................................................................................247
Appendix A: Compliance..............................................................................249
Vocollect
®
Regulatory Compliance............................................................................................................249
Declaration of Conformity: RoHS..............................................................................................................252
Vocollect
®
A500 Devices Declaration of Conformity................................................................................253
Vocollect
®
T5 and T5m Devices and Talkman T5 VMT Mobile Computers Declaration of
Conformity..............................................................................................................................254
Vocollect
®
T2x Devices Declaration of Conformity...................................................................................255
Vocollect
®
T1 Devices Declaration of Conformity.....................................................................................257
Vocollect
®
SRX Wireless Headset Declaration of Conformity.................................................................258
Vocollect
®
SRX2 Wireless Headset Declaration of Conformity...............................................................259
Confidential: For informational use by Vocollect Resellers and customers only
12 | Vocollect Hardware Documentation