User's Manual

Q: The users at my site are assigned their own SRX or SRX2 headsets, so I want to maintain
pairings and avoid pairing headsets at the start of every shift. What pairing process would
you recommend?
A: You could use manual pairing or auto pairing with the configuration parameter
SrxPersistAutomaticPairing set to "1" and SrxClearPairingInCharger set to "0" in order to maintain
pairings through device reboots and recharging.
Q: Our users are spending a lot of time pairing. What methods would you recommend to
reduce the time it takes to pair headsets?
A: There are a number of solutions:
• Use a pairing mode that is not as susceptible to cross pairing - avoid using auto pairing.
• Ensure that users are isolated by some distance when the devices perform inquiry searches.
• Use manual pairing, rather than auto pairing, so that the searches are done only at the user’s request.
• Use low power pairing.
• If your users do not share headsets and devices, use manual pairing so that the device and headset
remain paired.
• If your users share headsets and devices, use auto pairing so that pairing hardware at each shift will
complete faster.
Supervisor Audio with SRX/SRX2 Headsets
Supervisor Audio is a feature that will allow a second party to listen to the conversation between a
Bluetooth-enabled Talkman device and a user with an SRX or SRX2 headset.
A supervisor wears a wired headset connected to the operator's device, then walks behind the operator
who is wearing a wireless headset paired with the same device. The supervisor must keep the operator's
device within range of the operator's wireless headset.
Note: This feature is designed to work with Vocollect Talkman devices. It may function properly
with other devices depending on the available processing power.
Supervisor Audio offers two listening modes.
• Combined audio - the user’s microphone audio and the text-to-speech (TTS) audio are combined and
streamed out of the wired audio port
• Device audio only - the TTS audio only is streamed to the second party
Enabling Supervisor Audio
To enable this feature, set the SrxSupervisorAudioEnable configuration parameter to the desired
mode. See
Configuration Parameters for SRX/SRX2 Headsets for details.
• This feature should ONLY be used for debugging and when a user requires training or assistance.
This parameter should be turned off for optimal performance.
• Under normal operations, you cannot have a wired headset attached to the device when using an
SRX or SRX2 headset. This parameter overrides this requirement when enabled.
• To avoid disconnecting the wireless headset, pair and connect the Talkman device to the headset
first, then connect a wired headset.
Confidential: For informational use by Vocollect Resellers and customers only
140 | Vocollect Hardware Documentation