User's Manual

Updating Configuration Files Using VoiceConsole

Place the device into maintenance mode by either placing it in a cradle or selecting Maintenance

Mode in the Tools menu.

2. Select or create the device profile in VoiceConsole.

3. Follow the procedures in VoiceConsole for loading the profile.

4. Reload any previously loaded Vocollect VoiceApplication and operator files.

Updating Configuration Files Using ActiveSync

1. In VoiceConsole, create a device profile with the VoiceConsole URL.

2. Export the profile from VoiceConsole to a location that is easy to remember and easy to access.

3. Open the Vocollect Voice DVD.

4. Place the config.vrg file into the appropriate directory on your device.

5. Drag the device profile (profilename.vrg) onto the appropriate executable.

The executable loads the config.vrg file onto the handheld device.

Updating Configuration Files Using Other Synchronization Tools

1. In VoiceConsole, create a device profile with the VoiceConsole URL.

2. Export the profile from VoiceConsole to a location that is easy to remember and easy to access.

3. Browse to the location to where you exporting the device profile.

4. Rename the file config.vrg.

5. Use the synchronization tool to place the config.vrg file you created into the appropriate directory on

your device. See

Installing Vocollect Voice 2.0 and Later Using Other Synchronization Software for

a table of devices and directories.

Setting the Default Voice on the Device

The English voice (en_US_1) is installed on the device when you install this version of Vocollect Voice.

If operators require a different voice, you must add the specific voice module(s) to the device.

1. After installing Vocollect Voice, ensure the device has enough space in flash memory to accommodate

the voice(s) you want to install by comparing the free space in flash to the size of the voice(s).

2. Place the folder containing the voice module you want accessible (located on the Vocollect Voice DVD)

on the device in a folder in the flash memory. Note: Some voices may not be supported on your device.

Please see the release notes for your version of Vocollect Voice for a list of supported voices.

Note: Voice module folders must be kept in a location other than the Vocollect Voice directory

to prevent a failure when changing voices on the device.

Note: The voice module(s) must be placed in a folder in flash. Do not put the folder in RAM. If

placed in RAM, the voice modules will be gone on the next device reboot.

Confidential: For informational use by Vocollect Resellers and customers only

212 | Vocollect Hardware Documentation