User's Manual

Activate the Enable check box in the Logging section.
VoiceConsole 2.x
Click the Edit selected device link.
In the logging section of the Edit Device page, select Enabled from
the Logging Enabled drop-down list.
VoiceConsole 3.x and newer
4. After the issue has been captured in the log file, export the log file through the Device Properties
window.
5. Save the file and send it to Technical Support, along with any other relevant information.
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248 | Vocollect Hardware Documentation