User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
116
Purpose
The purpose of this document is to explain how to reboot (i.e. reset) a Talkman® T2 terminal.
Procedure
Operators can use either of the following two reset methods to force a Talkman terminal to
reboot and enter a state that is specific to the type of reset that has been invoked.
• Powering Off
• Forced Reset
Powering Off
This type of reset is the most commonly used reset and is invoked by pressing and holding the
yellow play/pause button for several seconds until the terminal has safely stored the data to
flash memory and has powered off.
• Powering Off by Using the Yellow Play/Pause Button
• Powering Off Due to Inactivity
• Powering Off Due to Low Battery Levels
• The Off State
• Booting a Terminal after Powering Off
Powering Off by Using the Yellow Play/Pause Button
To force a Talkman terminal into an off state, an operator can press and hold the yellow
play/pause button for several seconds. When this button is pressed and held, the
terminal's LED indicator turns red and the terminal stores any data that has not been
transmitted into its flash memory. When this process is complete, the terminal will say,
"Powering off" and the LED indicator will turn off. The terminal is now off.
Powering Off Due to Inactivity
If the Talkman terminal's software detects no terminal activity for a specified length of
time, the terminal will power off automatically. When a terminal powers off due to
inactivity, it behaves in the same manner as if the operator had powered it off by pressing
and holding the yellow play/pause button.
Powering Off Due to Low Battery Levels
If the Talkman terminal's software detects that the current battery level is critically low,
the terminal will power off automatically. However, this situation will only occur after the
operator has been warned more than once by the terminal that battery power has dropped
below a safe level and that the battery should be replaced. When a terminal powers off
due to low battery levels, it behaves in the same manner as if the operator had powered it
off by pressing and holding the yellow play/pause button.
The Off State
Once a terminal is off (identified by a solid off LED indicator), the operator can remove
the terminal's battery without the risk of losing any data. The terminal and its collected
data will remain safe indefinitely without a battery if the terminal was properly turned off
before the battery was removed. This is true because all dynamic collected data is written
to the terminal's flash files as part of the powering off process. The following dynamic data
is stored to the flash files when a terminal is powered off:
• History data
• Lookup Table data
• Dynamic process history data
• Configuration parameter data
• Hosts data
• Services data