User Manual
Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS 1
- Contact Information
- Using the Online Help System
- #
- a
- b
- c
- d
- e
- f
- g
- h
- i
- j
- k
- l
- m
- n
- o
- p
- q
- r
- s
- t
- u
- v
- w
- x
- y
- z
- Hardware
- Access Points
- Bar Code Readers
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Portable Printers
- Remote Listening Systems
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Overview
- Procedures
- Specifications
- Visual Training Devices
- Wired Portable Speakers
- Learning Zone
- Solution Zone
- Other Issues
- Equipment Problems
- Other Problems
- I can't get an assignment.
- I can't get my battery on.
- I can't get my battery off.
- I can't hear anything through the headset.
- I can't log on.
- I can't unplug my headset.
- I don't know what to say next.
- My bar code reader won't scan.
- My battery keeps falling off.
- My belt doesn't fit.
- My equipment is broken.
- My headset won't stay on.
- The Talkman terminal beeps every few seconds.
- The Talkman terminal does not appear in Terminal Manager.
- The Talkman terminal does not recognize a word.
- The Talkman terminal does not hear anything I say.
- The Talkman terminal does not respond to button presses.
- The Talkman terminal heard something I did not say.
- The Talkman terminal is telling me there are errors.
- The Talkman terminal keeps shutting off.
- The Talkman terminal makes clicking noises.
- The Talkman terminal makes static noises.
- The Talkman terminal will not load a task.
- The Talkman terminal will not load an operator template.
- The Talkman Terminal will not turn on.
- Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures
- Other Issues
- Training Zone
- Working Zone
- Adding a Terminal to the Network
- Purpose
- Procedure
- Purpose
- Procedure
- Purpose
- Procedures
- Assembling a Talkman® OPEN Battery Housing
- Caring for Headsets & Microphones
- Purpose
- Procedures
- Changing Configurable Parameters
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Conditioning a Talkman® OPEN Battery
- Configurable Parameters
- Speech Recognition Parameters
- Configuring a Terminal
- Configuring Remote Listening Systems
- Purpose
- Before You Begin
- Procedures
- Configuring Visual Training Devices
- Creating Operator Voice Templates (enrollment training)
- Erasing Spoken Responses
- Purpose
- Before You Begin
- Procedure
- Troubleshooting
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Purpose
- Before You Begin
- Procedure
- Putting a Terminal to Sleep
- Purpose
- Procedure
- Removing a Talkman® T2 Terminal from a Belt
- Purpose
- Procedure
- Repeating Prompts
- Purpose
- Before You Begin
- Procedure
- Purpose
- Procedure
- Talkman® Terminals & Terminal Chargers
- Turning Off a Talkman® Terminal
- Turning On a Talkman® Terminal
- Using a Talkman® Terminal
- Purpose
- Procedures
- Using a Terminal During Each Shift
- Troubleshooting
- Using Bar Code Readers
- Waking a Terminal Up
- Purpose
- Procedures
15
Using the Online Help System
Using the Online Help SystemUsing the Online Help System
Using the Online Help System
The Vocollect online help system is your key to finding answers to questions that you have
about the Talkman® system. This topic contains a brief description of the help system,
including basic instructions for navigating through the help topics and finding the information
you need.
• Overview
• Using the Help System
• Contents Tab
• Index Tab
• Search Tab
• Favorites Tab
• Glossary Words within Topics
Overview
Vocollect designed the online help system as a reference, training, and troubleshooting
resource for the Talkman system. The help system provides information for all Talkman system
components, including hardware, software, networking, procedures, and operations.
Using the Help System
The online help system provides you with a number of different ways to find the information
you need. To access different topics, use any of the tabs in the upper left-hand corner of the
screen. The tabs are as follows:
• C
ontents: This tab contains a table of contents that provides a complete list of all of
the topics available in the online help system.
• I
ndex: This tab contains a complete index of all of the information that can be found in
the system.
• S
earch: This tab provides you with the ability to search for information via user-
defined words or phrases.
• Favori
tes: This tab enables you to keep a convenient list of the topics that you access
most often.
Contents Tab
The Contents tab provides you with a complete table of contents that lists all of the topics
available in the online help system. This tab is particularly useful if you know the name of the
topic for which you are looking, or if you would simply like to get an idea of what information
can be found in the help system.
Viewing information via the Contents tab is as simple as clicking directly on the topic you wish
to view. When you click on a topic, the information associated with it appears in the window to
the right of the topic list.
The and icons denote that a topic heading has subtopics beneath it. To view the list of
subtopics, double-click on the main topic heading or click the
icon.