User Manual

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Terminal.
2. Ensure that the headset is properly connected to the terminal. See Connecting &
Disconnecting Peripherals.
3. Take a background noise sample. See Sampling Noise.
4. Ensure that you are using your own template. Press the gray operator button and listen
to the operator name. If the name is not yours, load your template . See Loading an
Operator Template onto a Terminal.
5. Retrain the word. See Retraining a Word.
6. Make sure you are using valid words in response to the prompt.
The Talkman terminal does not hear anything I
say.
1. Make sure the microphone is positioned properly. See Wearing a Talkman Terminal.
2. Try saying words you know are valid, such as Talkman, which is valid any time.
3. Make sure the terminal is properly connected to a charged battery. See Charging a
Battery in a Battery Charger and Changing a Battery.
4. Turn the terminal off and back on again. See Turning Off a Talkman Terminal and
Turning On a Talkman Terminal.
5. Try using a different headset. See Wearing a Talkman Terminal and Connecting &
Disconnecting Peripherals.
6. Reboot the Terminal.
The Talkman terminal does not respond to button
presses.
1. Make sure the terminal is properly connected to a charged battery. See Charging a
Battery in a Battery Charger and Changing a Battery.
2. Take the battery off and then on again. See Changing a Battery.
3. Reboot the Terminal.
4. Send the terminal back to Vocollect for repair. See Sending Equipment Back for
Repairs.
The Talkman terminal heard something I did not
say.
1. Make sure the microphone is positioned properly. See Wearing a Talkman Terminal.
2. Take a noise sample. See Sampling Noise.
3. If the terminal is interpreting background noise as one particular word, retrain that
word. See Retraining a Word.
The Talkman terminal is telling me there are
errors.
1. Verify that VISocketODBC is running. For details about VISocketODBC, refer to the
VISocketODBC online documentation.
2. Make sure you are in radio range of an access point.
3. Find out the specific error in Terminal Manager and then view the error messages table
to determine the nature of the error. The error messages table can be found in the
Talkman Management Software online documentation.
4. If this site uses Pick Manager, make sure you are in the user table of Pick Manager. For
details about Pick Manager, refer to the Pick Manager topic found in the QuickPick
online documentation. If you are not in the user table, create a new operator in Pick
Manager. For details about creating a new operator, refer to the Creating a New