Warning and Attention Symbols You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.
Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 9 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
Table of Contents Important Safety Instructions ........................... v Introduction ........................................................ 1 WELCOME ................................................................... 2 HOW TO USE THIS USER GUIDE ................................... 2 ABOUT YOUR DISH NETWORK ACCOUNT .................... 4 WATCHING TV NOW .................................................... 5 ADDITIONAL SERVICES ................................................
Table of Contents USING THE ON-SCREEN MENUS ................................. 20 USING TEXT FIELDS .................................................. 21 QUESTIONS ...............................................................22 TIPS .......................................................................... 22 Finding Programs to Watch ............................ 23 CHANGING CHANNELS ............................................... 24 USING THE PROGRAM GUIDE .....................................
Table of Contents LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS . 44 HIDING ADULT CONTENT OR LOCKED CHANNELS ....... 44 LOCKING OR UNLOCKING THE FRONT PANEL ............. 45 TIPS .......................................................................... 45 QUESTIONS ...............................................................46 Interactive TV .................................................... 47 DISHHOME INTERACTIVE TV .................................... 48 CUSTOMER SERVICE ............................
Table of Contents USING DOLBY® DIGITAL SURROUND SOUND ..............81 RESETTING TO FACTORY DEFAULTS .......................... 82 SCHEDULING RECEIVER UPDATES .............................. 82 INACTIVITY STANDBY .................................................83 TIPS .......................................................................... 83 QUESTIONS ...............................................................83 Connections and Setup ...................................
Introduction Introduction to DISH Network Services What you’ll find in this chapter: • WELCOME • HOW TO USE THIS USER GUIDE • ABOUT YOUR DISH NETWORK ACCOUNT • WATCHING TV NOW • ADDITIONAL SERVICES • ABOUT SATELLITE TV RECEPTION • WHY CONNECT TO A PHONE LINE OR BROADBAND • MOVING ON-SCREEN LOGO 1
Chapter 1 Welcome WELCOME Thank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services—with high performance, ease of operation, and a wide variety of entertainment options.
Introduction How to Use this User Guide Guide Conventions • • • • • • • The names of remote control buttons are all uppercase. Example: Press SAT. Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option. This guide uses HD for high definition and SD for standard definition. Where this guide mentions the nearby TV, it is referring to TV1, the TV nearest the receiver.
Chapter 1 About Your DISH Network Account ABOUT YOUR DISH NETWORK ACCOUNT This section describes how to order your packages and provides information on how to find information about your DISH Network account. Ordering Your Programming Packages Before you can enjoy your new receiver, order your programming packages. 1 Press POWER on the front panel to turn on the receiver. 2 Press SYSTEM INFO on the front panel to display the receiver’s System Information menu on the nearby TV screen.
Introduction Watching TV Now WATCHING TV NOW After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with guide data and the remote control, and be able to find a program to watch. Finding a Program to Watch If you want to know more about watching TV, see Chapter 3: Finding Programs to Watch starting on page 23.
Chapter 1 Additional Services ADDITIONAL SERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 32. Be sure to connect your receiver to an active telephone line (see the instructions on page 94) or a broadband (high-speed) Internet connection (see page 95) before you order a Pay-Per-View event.
Introduction Why Connect to a Phone Line or Broadband WHY CONNECT TO A PHONE LINE OR BROADBAND Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line. Keep the receiver connected to an active telephone line so that you will be able to order pay-per-view programs using your remote control, use all of the DishHOME Interactive TV features, and other services from DISH Network (see the instructions on page 94).
Chapter 1 Questions QUESTIONS • • • 8 How do I find something to watch? Refer to page 5. For more information on finding something to watch, see Chapter 3: Finding Programs to Watch. Why are some of the channels red in the Program Guide? The channels that are red in the Program Guide are those which are not currently in your subscription. If you’d like to watch those channels, call 1-800-333-DISH (3474) or go to www.dishnetwork.com.
Receiver & Remote Controls About Your Satellite Receiver What you’ll find in this chapter: • SATELLITE RECEIVER OVERVIEW • DUAL AND SINGLE MODES • REMOTE CONTROL • SATELLITE RECEIVER FRONT PANEL • SATELLITE RECEIVER BACK PANEL • USING THE ON-SCREEN MENUS • USING TEXT FIELDS 9
Chapter 2 Satellite Receiver Overview SATELLITE RECEIVER OVERVIEW This section gives you an overview of your DISH Network satellite TV receiver system. Satellite Receiver This dual-tuner satellite receiver can view standard-definition (SD) and high-definition (HD) DISH Network programming on two TVs, or (with the optional over-the-air tuner module) view over-the-air digital/HD broadcasts on the nearby HDTV.
Satellite Receiver Dual and Single Modes The video displayed on the remote TV is always in standard definition (SD). Highdefinition satellite programming (for example, on channels that display the HD markings) can be viewed on the remote TV; however, such programs are downconverted for viewing on the remote TV. You can tell your receiver is in Dual Mode because the front panel mode indicator will light and the menu and other screens on both TVs will display Dual Mode (as shown below).
Chapter 2 Dual and Single Modes Single Mode Single Mode provides the unique features of your dual-tuner receiver—like Picture-inPicture (PIP)—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either remote control. The format of the programming shown on the remote TV(s) is standard-definition (SD); high-definition (HD) is shown only on the nearby TV.
Satellite Receiver Remote Control Switching Between Dual and Single Mode Put the satellite receiver in Single or Dual Mode by pressing the front panel MODE button. Keep the following items in mind when switching the satellite receiver between Dual and Single Mode: Dual Mode Single Mode Indications Dual Mode front panel indicator lights. Single Mode front panel indicator lights. Favorites Lists Favorites Lists set up for both outputs (TV1 and TV2) are available.
Chapter 2 Remote Control Types of Remote Controls Remote Control 1 uses infrared (IR) signals to: Remote Control 2 uses UHF Pro signals to: • Control TV1 menus for the nearby TV in Dual Mode. • Control TV2 menus for the remote TV(s) in Dual Mode. • Control the satellite receiver in Single Mode. • Control the satellite receiver in Single Mode. IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects.
Satellite Receiver Remote Control Remote Control Batteries The remote control comes with four AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. (Alkaline batteries last longer.) Don’t mix batteries of different kinds. 1 Press down on the top of the battery cover and slide the cover off. 2 Take out all of the old batteries. 3 Put the new batteries in.
Chapter 2 Remote Control Remote Control Buttons SAT Mode Input Press once for Input Press and hold for Recover Receiver Power & TV Power Top button turns the receiver on/off, Bottom button turns the TV on/off (programming required) Receiver Menu Access features and settings in your satellite receiver Page Buttons Page up/down in menus Program Guide Display the on-screen guide Themes Search for programs using Themes Recall Go back to last channel viewed Info Get info on programs Browse See what is
Satellite Receiver Remote Control TV Mode TV/Video Switch between TV inputs TV Power top and bottom button Turn TV on/off TV Menu Access menu features available on some TVs Mute Turn TV volume on or off Volume Control TV volume Arrows/Select Buttons Channel up/down on TV, navigate TV menus/modes and select desired TV option Recall Go back to last channel viewed (or input, depending on your TV) Number Buttons Enter a desired channel number, or navigate thorugh menus Picture-In-Picture (PIP) Buttons
Chapter 2 Remote Control DVD Mode To use the features described in this section, make sure your are in DVD mode by pressing the DVD Mode button. You can also use this mode to operate a VCR instead of a DVD player. Remote programming is required.
Satellite Receiver Satellite Receiver Front Panel SATELLITE RECEIVER FRONT PANEL Smart Card Door TV1 and TV2 Power Lights Slot for a future smart card Light indicates power is on.
Chapter 2 Using the On-screen Menus USING THE ON-SCREEN MENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: • • Press MENU to open the Main Menu, then open any of the other menus from the Main Menu.
Satellite Receiver Using Text Fields • A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple choice list allows you to select more than one choice at one time. If you select another choice, your previous choice(s) stays selected. Canceling a Procedure You can cancel a procedure in any of three ways: • • • If you want to return to watching a program, press VIEW LIVE TV.
Chapter 2 Questions While in the Text Field When the cursor is in the text field: • Press the LEFT ARROW to delete characters. • Press FORMAT/* to backspace without deleting characters. • Press 0 to enter a blank space, such as between words. • Use the RIGHT ARROW to forward space without deleting characters. QUESTIONS • • Why would I want to put the receiver in Single Mode? When the satellite receiver is in Single Mode, you can use the PIP functions. See page 29 for more information.
Finding Programs to Watch Watching TV What you’ll find in this chapter: • CHANGING CHANNELS • USING THE PROGRAM GUIDE • USING THE BROWSE BANNER • USING THEMES AND SEARCH • USING PICTURE-IN-PICTURE 23
Chapter 3 Changing Channels CHANGING CHANNELS There are two basic ways to change the channel on your satellite TV receiver: • • Use UP and DOWN ARROWS on your remote control Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. You can also change the channels the same way using the UP and DOWN ARROWS on the receiver front panel.
Finding Programs to Watch Using the Program Guide • • • A green background behind a channel means that you can use SELECT on your remote control and add the channel to your existing subscription. The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels. The All Sub list shows only the channels in your subscription. The All HD list shows only the HD channels in your subscription.
Chapter 3 Using the Browse Banner USING THE BROWSE BANNER Use the Browse Banner to see what other programs are on while not missing the program you are watching. When the Browse Banner is open, you will see the information from the Program Guide for the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen. At the bottom right of the screen is information on the program that is coming on next on the same channel.
Finding Programs to Watch Using Themes and Search USING THEMES AND SEARCH Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by their event type (for example, movies, sports, news), or by keyword search (for example, if you’re looking for a particular actor’s name or text in the program’s description). You can list programs by the theme of their contents, (for example, just movies or just sports).
Chapter 3 Using Themes and Search Using Themes Using Keyword Search Using History After you have searched for programs or keywords, your receiver keeps a history. In Dual Mode, TV1 and TV2 keep separate Search History information. In Single Mode, only TV1’s Search History is available. You can use Search History to find programs without typing the information again. Note: Use the Edit or Delete options to change or delete search keywords.
Finding Programs to Watch Using Picture-In-Picture USING PICTURE-IN-PICTURE Picture-In-Picture (PIP) lets you watch two programs at once while in Single Mode. The following instructions describe how to use PIP (see page 13 for instructions on changing to Single Mode).
Chapter 3 Questions • • 30 Which remote do I use? – Dual Mode: Use Remote Control 1 for the nearby TV and Remote Control 2 for the remote TV. – Single Mode: Both remotes control the receiver. Why isn’t PIP working? Your receiver is probably in Dual Mode. Press MODE on the front panel to put the receiver in Single Mode if you’d like to use PIP. See page 13 for instructions on Single Mode.
Pay-Per-Programs Available pay-per-programs What you’ll find in this chapter: • PAY-PER-VIEW • CONSIDERATIONS 31
Chapter 4 Pay-Per-View PAY-PER-VIEW To order Pay-Per-View programs using your remote control, you must connect the receiver to an active phone line or broadband Internet connection. After you order a PayPer-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays of programs are separate events. Go to dishnetwork.
Pay Per Programs Tips Reviewing Orders TIPS • • • You can set up the receiver to tune automatically to Pay-Per-View programs. Refer to page 52 for more details. You can prevent others from purchasing Pay-Per-View programs by using locks (see page 44). Keep your receiver connected to an active phone line or broadband network so you can order Pay-Per-View programs with your remote control.
Chapter 4 Questions • • • • • 34 I ordered a Pay-Per-View program but can only see it on one receiver. Some PayPer-View programs are restricted to one receiver per account. Will I be charged more than once for ordering the same Pay-Per-View on two or more receivers? If you’re using the remote control, you won’t be charged more than once as long as it is the same exact event (for example, at the same time or All Day events).
Favorites Lists Setting Up Your Favorites Lists What you’ll find in this chapter: • WHAT ARE FAVORITES LISTS? • CREATING OR CHANGING FAVORITES LISTS • NAMING FAVORITES LISTS • USING FAVORITES LISTS 35
Chapter 5 What are Favorites Lists? WHAT ARE FAVORITES LISTS? Favorites Lists are custom lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in as many as four lists for TV1 and four lists for TV2 (in Dual Mode). • • • • • • • • 36 When using a Favorites List, the Program Guide and Browse Banner display only the channels in that Favorites List.
Favorites Lists Creating or Changing Favorites Lists CREATING OR CHANGING FAVORITES LISTS You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in the list are shown in the Program Guide and Browse Banner.
Chapter 5 Tips TIPS • • • • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. While in the program guide, press GUIDE to switch to a different Favorites List including lists to which you may have added channels. If you have not created a Favorites List, pressing GUIDE repeatedly cycles through the All Chan, All Sub, and All HD Lists.
Locks Securing Your Receiver and Account What you’ll find in this chapter: • WHAT ARE LOCKS? • CREATING OR CHANGING A PASSWORD • LOCKING AND UNLOCKING YOUR RECEIVER • CREATING OR CHANGING A PASSWORD • CREATING OR CHANGING CHANNEL LOCKS • LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS • HIDING ADULT CONTENT OR LOCKED CHANNELS • LOCKING OR UNLOCKING THE FRONT PANEL 39
Chapter 6 What are Locks? WHAT ARE LOCKS? Locks allow you to password-protect programming based on ratings, or on a channel-bychannel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message asking you to enter the password. • The receiver permits three attempts to enter the correct password. If you fail to enter the correct password, the receiver does not allow you to try again for several minutes.
Locks Creating or Changing a Password CREATING OR CHANGING A PASSWORD Set up your password before using the receiver locks. 1 Press MENU and select Locks. 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 If you are changing an existing password, then select Change Password. If you are creating a password for the first time, then select Lock System and go to step 6.
Chapter 6 Creating or Changing Ratings Locks 1 Press MENU and select Locks. 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Lock System or Unlock System. If you are locking the receiver, the receiver displays a message prompting you to enter a password. 4 Enter a password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK.
Locks Creating or Changing Channel Locks CREATING OR CHANGING CHANNEL LOCKS You can lock any channel, including satellite Pay-Per-View channels and over-the-air channels (if you are using the optional Over-the-Air module with an over-the-air antenna attached; see page 99 for instructions). 1 Press MENU and select Locks. 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Channel Locks.
Chapter 6 Locking or Unlocking Pay-Per-View Channels LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS This locks all Pay-Per-View channels. You also can lock individual Pay-Per-View channels by using channel locks. 1 Press MENU and select Locks. 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Lock PPV or Unlock PPV. 4 Select Yes. Make sure the receiver is locked as described on page 41.
Locks Locking or Unlocking the Front Panel LOCKING OR UNLOCKING THE FRONT PANEL This lock keeps anyone from using the front panel buttons unless they enter the correct password, but it does not lock the remote control buttons. This option is only available on TV1 menus. 1 Press MENU and select Locks. 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK.
Chapter 6 Questions QUESTIONS • • • 46 Why didn’t a lock I set take effect? You have to lock the receiver for any lock you set to take effect. See page 41 for details. Why don’t the locks I set for TV2 work? The locks you set on TV2 are not available in Single Mode. What do I do if I forget my password? If you forget your password, you will need to speak with a Customer Service Representative.
Interactive TV Interacting With Your TV What you’ll find in this chapter: • DISHHOME INTERACTIVE TV • CUSTOMER SERVICE 47
Chapter 7 DishHOME Interactive TV DISHHOME INTERACTIVE TV Press DISH on the remote control or go to channel 100 to view the DishHOME features available with your service. You can order channels, check the news and weather, and even play games. Make sure you connect an active phone line to your receiver. You can enjoy this feature on one TV at a time. CUSTOMER SERVICE An important feature of your satellite TV receiver is Customer Support.
Timers Setting Up and Using Timers Have you found yourself having to make a choice between watching your favorite shows and living your life away from television? This chapter shows you how to set up to record future programs on a VCR so that you’ll never miss your favorite shows.
Chapter 8 Timers TIMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program. Be sure to set up the receiver to control your VCR (see page 98). Timer Types There are three types of timers: • VCR — Records an event on a previously inserted tape for later viewing.
Timers Timers When a Timer Starts a Recording For two minutes before a timer starts a recording, the receiver may display a digital countdown on the TV screen. This symbol disappears when the program begins. While the symbol is displayed, you may do one of the following: • Press CANCEL to clear the symbol from the TV screen. This does not stop the timer from starting. • Press INFO or SELECT to see more information on the timer.
Chapter 8 Using the Timers List Special Considerations When Using Timers • For Locked Programs — You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer operates, the receiver may display only an error or password entry menu. • For Pay-Per-View Programs — You must order a Pay-Per-View program when you create a timer for it.
Timers Setting Up a Manual Timer 1 Find the future program you want to record using the Program Guide or Browse Banner. The program can be a satellite or over-the-air program (if you are using the optional cver-the-air tuner module with an antenna attached; see page 99 for instructions on connecting an over-the-air antenna). Note that this feature may not work with all over-the-air channels. 2 Select the future event. The Create Timer screen displays.
Chapter 8 Deleting a Timer DELETING A TIMER When you no longer need a timer, you can delete it. OVERLAPPING TIMERS If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. The receiver also displays this screen if a program time has changed, causing one timer to overlap another. You must delete or edit one of the timers.
Remote Control Setup Personalizing Your Remote Controls What you’ll find in this chapter: • IMPROVING RECEIVER CONTROL • CONTROLLING OTHER COMPONENTS • SETTING UP BY LEARNING FROM ANOTHER REMOTE • USING THE SYSTEM WIZARD • THE RECOVER BUTTON • SENDING DISCRETE POWER ON AND OFF 55
Chapter 9 Improving Receiver Control IMPROVING RECEIVER CONTROL These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake. To keep this from happening, you can change the remote address. You can also use these instructions to change the address on Remote Control 1.
Remote Controls Improving Receiver Control 6 Press SELECT on the receiver’s front panel to close the System Information screen. Checking the Remote Control Address 1 Press and hold the SAT mode button until all of the mode buttons light up, then release it. 2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the address number (for example, three flashes means address 3).
Chapter 9 Improving Receiver Control Adjusting the Remote Control Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control 2 isn't working well from far away, you may be experiencing interference from objects near your receiver.
Remote Controls Improving Receiver Control Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver. To prevent such interference, you can install a 10 dB attenuator (available from many consumer electronics parts stores). Adding this attenuator will help keep out stray UHF signals, but it will also cut down how far away you can use the remote control. 1 Remove the remote control antenna from the REMOTE ANTENNA input on the receiver’s back panel.
Chapter 9 Controlling Other Components CONTROLLING OTHER COMPONENTS To use the remote to control other devices (such as a TV, DVD player, VCR, tuner, amplifier, or other DISH Network satellite receiver), you must first program it to control these devices. You can do this by any of the following procedures: • • • • Setting Up Using Device Code Tables on page 61 Setting Up Using Device Codes Scan on page 62 Setting Up by Learning from Another Remote on page 64 Using the System Wizard on page 66.
Remote Controls Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 119. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions 1 2 3 4 5 6 7 8 9 10 11 Additional Information Turn the device on. Use the device’s front panel buttons or its remote control.
Chapter 9 Controlling Other Components Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 119 or if you could not find a code that worked for your device, use this procedure to scan the remote control’s memory for the device code. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions 1 2 3 4 5 6 7 8 62 Additional Information Turn the device on.
Remote Controls Controlling Other Components Checking the Device Codes Use these steps to find the device code you’ve set for each remote control mode (TV, DVD or VCR, and AUX). Instructions Additional Information 1 Press and hold the mode button until all the other mode buttons light up, and then release the button. The mode button flashes. For example, hold TV until all of the other mode buttons light. When you let go, TV will flash. 2 Press the POUND (#) button twice.
Chapter 9 Controlling Other Components Setting Up by Learning from Another Remote After you have programmed your DISH Network remote to control your devices (in TV, DVD, or AUX modes), you may find that not all of the commands used by the devices’ original remote controls function as you expect. The learning function of your DISH Network remote control can support these commands.
Remote Controls Controlling Other Components 4 To start learning commands for this mode: • • If you've found a code for that device, first program the code. Now press and release RECALL, then press and hold RECORD for about three seconds. If you have not programmed a code for that device, press and hold RECORD for three seconds. 5 Point the front of the original device remote to face the small square (IR window) on the top, left-hand side of the DISH Network remote, as shown on page 64.
Chapter 9 Controlling Other Components Using the System Wizard By pressing and holding the 0 (zero) key on your DISH Network remote control, you enter the System Wizard. The System Wizard can help you diagnose certain problems you may be having with your DISH Network remote control, including: • • • Remote Is Not Recognized Adjust Remote Configuration Resolve Address Conflict Remote Is Not Recognized The remote control may not be recognized by your receiver.
Remote Controls Controlling Other Components Adjust Remote Configuration You may see a screen asking you to adjust the physical configuration of the remote control. Configure the remote key and the UHF/IR switch as shown on the screen, and then select Continue. Resolve Address Conflict You may also see a screen noting that your remote control is not set to the same address as your receiver.
Chapter 9 Controlling Other Components Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner or amplifier. When the remote control is set up as described on pages 60 and 68, press the AUX mode button to set the remote to AUX mode. The AUX mode button will stay lit for two seconds to show you’ve set the remote to AUX mode. Make sure to keep the remote in AUX mode to use the following buttons.
Remote Controls Controlling Other Components To set the remote back to adjust the TV volume (steps 1-5 set up the remote and steps 6-7 make sure the remote is set up correctly): Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR signals to the receiver.
Chapter 9 The Recover Button THE RECOVER BUTTON Use RECOVER if you have a snowy, all blue, or black screen on your TV and cannot get the picture back from your satellite receiver. When you press RECOVER as described, the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite programming. This procedure works only if you have accidentally changed the TV channel or video input.
Remote Controls Sending Discrete Power On and Off • On a remote TV, RECOVER must be programmed to tune your remote TV to the specific channel to receive TV2 programming (for example, channel 60), using the instructions on page 70. Note: Press any remote control button other than RECOVER to end this procedure. Note: If RECOVER is not programmed to a specific channel, RECOVER will first try to tune your TV to channel 3, then channel 4, and then other video inputs with each press of RECOVER.
Chapter 9 Tips satellite receiver is reliably in one state or the other.
Receiver Customization Personalizing Your Satellite Receiver What you’ll find in this chapter: • • • • • • • • • • USING SHARED VIEW MODULATOR SETUP USING CALLER ID CUSTOMIZING THE GUIDE AND CHANNEL LISTS CHANGING LANGUAGES USING CLOSED CAPTIONING USING DOLBY® DIGITAL SURROUND SOUND RESETTING TO FACTORY DEFAULTS SCHEDULING RECEIVER UPDATES INACTIVITY STANDBY 73
Chapter 10 Using Shared View USING SHARED VIEW Shared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to display the same programming as the TV1 outputs. While using this feature, both Remote Control 1 and Remote Control 2 for your satellite receiver can control what is displayed on all TVs connected to the system. This feature is available only in Single Mode.
Receiver Customization Using Caller ID USING CALLER ID Caller ID displays on your TV if you subscribe to Caller ID from your local phone company. To use this feature make sure you have a phone line connected to the receiver, Caller ID is enabled on your phone line and that the Caller ID option is selected on your receiver. Setting Up Caller ID Display Use these instructions to enable or disable Caller ID. Caller ID Screens When you receive a call, you will see a Caller ID popup screen.
Chapter 10 Customizing the Guide and Channel Lists Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. CUSTOMIZING THE GUIDE AND CHANNEL LISTS You can set up the on-screen Program Guide to list channels in descending order, with the highest channel number at the bottom of the screen, or in ascending order, with the highest channel number at the top of the screen. The default setting is to list channels in descending order.
Receiver Customization Customizing the Guide and Channel Lists Changing the Guide Display The receiver comes set to display the Program Guide with video in the upper right corner. However, you can change the way the Program Guide displays.
Chapter 10 Customizing the Guide and Channel Lists Air Antenna on page 99). To change the channel display, you must first scan for over-theair channels (refer to Scanning for Over-the-Air Channels on page 100). 3-4 Select Chan Display 5-6 1 Press MENU, select System Setup, and then Local Channels. 2 Select Chan Display. Note: Changing the channel display preference may cause timers on those channels to be lost. Review your timers list after making any changes (refer to Using the Timers List on page 53).
Receiver Customization Changing Languages CHANGING LANGUAGES You may be able to change the language of some programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available. An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.
Chapter 10 Using Closed Captioning USING CLOSED CAPTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Use the following questions and table to determine if CC is available at your TV location: 1 Are you watching SD or HD programming? 2 Are you in Single or Dual Mode? Refer to page 13 for information on switching modes.
Receiver Customization Using Dolby® Digital Surround Sound USING DOLBY® DIGITAL SURROUND SOUND Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder’s user’s guide. Note: Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digital audio. The optical output can provide two audio data types: Dolby Digital and Linear PCM (only Dolby Digital can provide full 5.
Chapter 10 Resetting to Factory Defaults RESETTING TO FACTORY DEFAULTS You can reset the receiver to discard any changes you have made to the receiver, except for remote control address settings and locks. Resetting the receiver to factory default settings also discards all Favorite Lists except the All Chan, All Sub, and All HD lists. You cannot reset the receiver to default settings to discard a password you have forgotten.
Receiver Customization Inactivity Standby INACTIVITY STANDBY If your receiver is on for a preset period of time without any activity (for example, no channel changes), then the Inactivity Standby feature turns off the receiver (the front panel light goes out) so that you’ll always have the latest Program Guide information. Enabling this feature (which is recommended) also improves the reliability of your receiver. To change the settings for this feature, complete the following: 1 Press MENU.
Chapter 10 Questions Notes 84
Connections and Setup How to Connect Your Satellite What you’ll find in this chapter: • CONNECTING TO THE NEARBY TV (TV1) • CONNECTING TO THE REMOTE TVS (TV1 OR TV2) • CONNECTING TO YOUR DISH ANTENNA • CONNECTING THE PHONE LINE • CONNECTING A BROADBAND INTERNET CONNECTION • CONNECTING A VCR TO THE REMOTE TV • CONNECTING AN OVER-THE-AIR ANTENNA • USING TROUBLESHOOTING TOOLS 85
Chapter 11 Connecting to the Nearby TV (TV1) CONNECTING TO THE NEARBY TV (TV1) This section describes how to connect receiver TV1 output ports to a nearby TV. Select one of the following methods. Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to www.dishnetwork.com, select Shop, and then click on Accessories.
Connections and Setup Connecting to the Nearby TV (TV1) YPbPr Connections The YPBPR (component) connections provide high-quality video to your HDTV or HD monitor. 2 1 L 3 R AUDIO Connect receiver and monitor with YPbPr Component connections Connect receiver and monitor with Audio cables Turn monitor and receiver on and confirm picture 4 Confirm sound and volume 1 Connect between the YPBPR component connections on the receiver and the nearby TV using component video cables.
Chapter 11 Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format.
Connections and Setup Connecting to the Remote TVs (TV1 or TV2) CONNECTING TO THE REMOTE TVS (TV1 OR TV2) This section describes how to connect the receiver’s HOME DISTRIBUTION connection to the cable-ready remote TV located in another room away from the receiver. You can use these instructions to connect TVs in your house to see programming from TV1 or TV2. This installation uses your in-home cable system.
Chapter 11 Connecting to the Remote TVs (TV1 or TV2) 3 Find three channels next to each other on one of your remote TV(s) that do not pick up any signals from over-the-air or cable broadcasts (they should show nothing but snow or static). These channels must fall in one of the two ranges below. For example, if you find that cable channels 75, 76, and 77 do not pick up any broadcasts, pick these channels since they fall into the range below for cable channels.
Connections and Setup Connecting to the Remote TVs (TV1 or TV2) 13 With the Modulator Setup screen displayed on the nearby TV, use Remote Control 1 to do the following: a Under TV2 Out (or TV1 Out), select either Air (air channel numbers) or Cable (for cable channel numbers) based on what you wrote down in step 5. b Under TV2 Out (or TV1 Out), use the UP and DOWN ARROWS to change the modulator channel to the one you wrote in step 5. c Select Done.
Chapter 11 Connecting to the Remote TVs (TV1 or TV2) 18 Disconnect the cable TV service cable or antenna cable from the splitter input, if necessary. Make sure the disconnected cable is capped or otherwise protected from the weather. 19 Disconnect the cable coming from the receiver HOME DISTRIBUTION port from the splitter. If you do not know which cable this is, go to the next step. Otherwise, go to step 21.
Connections and Setup Connecting to Your Dish Antenna CONNECTING TO YOUR DISH ANTENNA If okay, select Done, then select Done again 1 Before you can begin connecting your receiver to your dish antenna, you must first complete the preceding sections to connecting your TVs to the receiver. 2 Connect two RG-6 coaxial cables between the SATELLITE IN 1 and SATELLITE IN 2 ports on the receiver’s back panel to two available ports on either the switch, DISH Pro Plus Separator, or LNBF in your existing system.
Chapter 11 Connecting the Phone Line CONNECTING THE PHONE LINE You must keep the receiver connected to an active telephone line (or broadband network connection) to order Pay-Per-View programs, use all of the DishHOME Interactive features, or use other services from DISH Network with your remote control. Note: You may be able to use a wireless modem jack. However, this may not support all the features of this receiver, such as Caller ID. See www.dishnetwork.com for compatible modem products.
Connections and Setup Connecting a Broadband Internet Connection Phone System Setup You must set up the receiver for your telephone system (touch tone or rotary), and set a telephone number prefix, if you need a prefix to make an outside call. Note: A prefix is different than an area code. 1 Press MENU, then select System Setup, Installation, and then Phone System. 2 Select the Touch Tone or the Rotary Phone option in the Phone Type list.
Chapter 11 Connecting Using DishCOMM CONNECTING USING DISHCOMM DishCOMM is a robust network technology based on the HomePlug 1.0 standard that allows compatible DISH Network satellite receivers to send and receive data via the power lines in your home.
Connections and Setup Connecting Using DishCOMM 5 If no receivers in the house have a phone jack located close enough for a physical connection, the DishCOMM Modem can be shared among multiple DishCOMMcompatible receivers, as follows: a Connect a phone line to the modem. b Create the DishCOMM Network (see instructions, above). c Ensure that all receivers display "Remote" on the Phone System menu under Connection Mode.
Chapter 11 Connecting a VCR to the Remote TV CONNECTING A VCR TO THE REMOTE TV Below is an example of how to connect a VCR to your satellite TV system. For this installation, always leave your VCR powered on so that the TV can receive satellite programming. If you turn off your VCR, your TV will not be tuned to the correct channel to receive satellite programming. Note: Connecting your TV directly to the satellite receiver provides the best audio and video quality.
Connections and Setup Connecting an Over-the-Air Antenna CONNECTING AN OVER-THE-AIR ANTENNA If you want to receive digital channels from an over-the-air antenna in addition to your satellite receiver programming, connect the over-the-air antenna to your ViP® series receiver’s optional tuner module, or to your TV distribution equipment. • • • • • The MODULE EXPANSION PORT on your receiver's back panel can be used to install an optional over-the-air tuner module which may be obtained separately.
Chapter 11 Connecting an Over-the-Air Antenna Scanning for Over-the-Air Channels With an optional over-the-air tuner module installed, and over-the-air antenna adjusted for best reception, use these instructions to scan for over-the-air channels. 1 Make sure you have your over-the-air antenna connected to the optional module’s OVERTHE-AIR ANTENNA IN connection. 2 Press MENU, select System Setup, and then Local Channels.
Connections and Setup Connecting an Over-the-Air Antenna Peaking Your Over-the-Air Antenna 1 2 MENU Main Menu Program Guide 1 Themes & Search 2 Customer Support 3 Multimedia 4 Locks 5 System Setup 6 Daily Schedule 7 Preferences 8 Cancel 0 Thursday, January 20 3 1 6:25 pm 114 E! Celebrity Homes 5:30 pm - 7:00 pm NR System Setup Local Channels Press MENU and select System Setup then Local Channels Select a digital over-the-air channel and make sure you have a locked signal Adjust
Chapter 11 Connecting an Over-the-Air Antenna Transmit Channel Numbers For information on channel numbers, you can visit the National Association of Broadcasters (NAB) web page at www.nab.org. For a list of digital broadcast stations and their Transmit Channel numbers go to www.nab.org/AM/ASPcode/DTVstations/dtvstations.asp. Note: Where Transmit Channel is displayed by the receiver, the NAB web page uses the term RF Channel. These terms mean the same thing.
Connections and Setup Connecting an Over-the-Air Antenna To get the best possible digital signal reception, make sure you use the best over-the-air antenna for where you live: • You can receive a limited number of channels using a rabbit ears-type antenna on top of the TV set, or a much larger number via a large UHF/VHF indoor/outdoor antenna. • The higher the quality of the antenna you use, the greater its range and the better its reception will be.
Chapter 11 Using Troubleshooting Tools USING TROUBLESHOOTING TOOLS Your receiver and remote control have troubleshooting tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative. Running the System Wizard A Customer Service Representative will instruct you when to run the wizard.
Connections and Setup Using Troubleshooting Tools Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH Network. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
Chapter 11 Using Troubleshooting Tools Notes 106
Index A D H Account Information 4 Address, Remote Changing 56 Checking 57 Adult Content, Hiding 44 Amplifier/Tuner, Controlling in AUX mode Defaults, Reset to Factory 82 Deleting a Timer 54 Descriptive Video 79 Device Codes 61, 63 DVD Player codes 122 DVD/VCR Combos 123 DVR codes 123 Tuner/Amplifier codes 121 TV codes 119 TV/DVD Combos 123 TV/DVD/Tuner Combos 124 TV/DVD/VCR Combos 124 TV/VCR Combos 123 TV/VCR/Tuner Combos 124 VCR codes 120 Device Codes Scan 62 Diagnostics 104 Digital OTA Broadcasts 103
No Picture 87 YPbPr Connections to 87 Number Pad, Remote Control 21 O On-Screen Menus 20 Opening Menus 20 Options on Menus Highlighting 20 Selecting 20 Ordering a Pay-Per-View 32 Ordering Your Program Packages 4 Overlapping Timers 54 Over-the-Air Antenna 99 Channel Scanning 100 Peaking 101 Transmit Channel Numbers 102 Over-the-Air Channels 36 P Password Creating or Changing 41 Prompting you to enter your 42 You forgot your 118 Pay-Per-View 6, 32 Locks 44 Ordering 32 Reviewing Orders 32 Troubleshooting 118
Tuner/Amplifier Codes 121 Controlling Audio Equipment 68 Using for Volume Adjustment 68 TV Codes 119 TV/DVD Combo Codes 123 TV/DVD/Tuner Combo Codes 124 TV/DVD/VCR Combo Codes 124 TV/VCR Combo Codes 123 TV/VCR/Tuner Combo Codes 124 U UHF Attenuator Installation 59 UHF Pro Remote Control frequencies 58 Unlocking Pay-Per-View Channels 44 Unlocking the Front Panel 45 Unlocking Your Receiver 41 Updates 82 Using Browse Banner 26 Using Closed Captioning 80 Using DishCOMM to connect 96 Using Favorites Lists 37 U
Notes 138
Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • TROUBLESHOOTING TABLES • REMOTE CONTROL DEVICE CODES 107
Reference Troubleshooting Tables TROUBLESHOOTING TABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it. To solve a particular problem, do the following: 1 Review the section in this Guide that relates to the problem.
Reference Troubleshooting Tables Message Numbers Message Number 001 Possible Reason There may be a problem with the multi-dish switch. What to Do Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). Run Check Switch as described on page 105. If this does not work, call the Customer Service Center at 1-800333-DISH (3474) for help.
Reference Troubleshooting Tables Message Number Possible Reason What to Do • 015 You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temporarily lost the signal. • • • 018 The receiver may not be connected to an active telephone line or broadband Internet connection. • • 022 The receiver may not have received authorization for programming yet. The satellite dish may have moved so that it is no longer picking up the satellite signal.
Reference Troubleshooting Tables Message Number 078, 079, 080 093 Possible Reason What to Do You may not have connected the receiver to an active telephone line or broadband Internet connection, or the telephone line or Internet connection may be defective. Connect the receiver to an active telephone line or broadband Internet connection. Make sure that the telephone line or Internet connection to which you connect the receiver is working properly.
Reference Troubleshooting Tables What Is Happening Possible Reason • When you press a button on the remote control, the receiver does not do what you expect. • The remote control may be missing batteries, the batteries may be incorrectly placed in the remote, or the batteries may be weak or dead. • The remote control may be in the wrong mode. You may be using the wrong remote control (1 or 2) for the menus (TV1 or TV2) you are trying to operate.
Reference Troubleshooting Tables What Is Happening Possible Reason • You use an IR extender (not a “mouse tail”), and it does not seem to work. • • What to Do • Make sure that the extender that receives the signal from the remote control is facing the right way, so that the IR sensor can receive the remote control signals.
Reference Troubleshooting Tables Watching a Program What Is Happening Possible Reason What to Do • • The receiver’s front panel power light is on, but the TV image is black, blue, or snowy. • • The TV set may not be working properly. The TV may be connected to the wrong input. If the TV and the receiver are working properly, there may be interference with the satellite signal. • • • • • • • • • The TV image has pixels (small squares), is freezing, or you have intermittent black screens.
Reference Troubleshooting Tables Favorites Lists What Is Happening Possible Reason What to Do You press the remote GUIDE button while the Program Guide is displayed. You find that you can apply only the All Chan, All Sub, or All HD list. If you have not added channels to any custom Favorites List, you will be able to apply only the All Chan, All Sub, or All HD lists. You must add channels to a custom Favorites List before you can apply it. You try to change the All Chan, All Sub, or All HD list.
Reference Troubleshooting Tables What Is Happening You set up an event timer, but the timer does not operate at all. Possible Reason What to Do • You have tried to set up several timers for the same time. • Check for Overlapping Timers. as described on page 54. • You may have selected New Episodes and the timer you set was for an episode that is not new (previously shown). • Check the Timer Frequency as described on page 50. See Special Considerations When Using Timers on page 52.
Reference Troubleshooting Tables Caller ID What Is Happening Possible Reason What to Do • You do not have Caller ID service from your local phone company. • Verify that Caller ID is a service provided by your local phone company and you have subscribed to it. • Your phone line is not connected to the phone jack on the back of the receiver. • Verify that you have connected the phone line to the phone jack on the back of the receiver. • • You do not have the Caller ID option enabled.
Reference Troubleshooting Tables Locks What Is Happening Possible Reason What to Do You set a lock (for example, a lock on programs by ratings), but the lock does not take effect. You may not have locked the receiver. You must lock the receiver to apply any lock that you have set. You forgot the password, so that you are unable to unlock the receiver. You may not have written down the password. Call the Customer Service Center at 1-800333-DISH (3474).
Reference Remote Control Device Codes REMOTE CONTROL DEVICE CODES These tables contain the manufacturer codes for programming the remote to control your TV, VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases, codes may operate some but not all buttons shown in this guide.
Reference Remote Control Device Codes Nikko 627 654 727 778 Norcent 579 Normandic 717 Noshi 681 Novabeam 561 627 NTC 727 778 Nyon 627 Olevia 564 578 580 910 Onwa 541 657 662 682 Optimus 590 637 689 Optonica 521 572 607 739 835 Orion 694 726 834 899 Osaki 687 Panasonic 508 509 512 566 577 619 634 644 647 651 656 662 685 689 700 729 734 761 765 780 784 811 819 820 821 822 823 860 861 862 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 889 890895 896 897 900 Panavision 734 811 P
Reference Remote Control Device Codes Headquarter 581 Hewlett Packard/HP 792 Hi-Q 789 Hitachi 536 538 539 540 588 595 597 682 Howard Computers 792 Hush 792 iBuyPower 792 Insignia 507 Instant Replay 554 ITT 675 JC Penney 554 581 591 592 595 676 678 776 JCL 554 Jensen 595 682 776 JVC 503 504 523 526 527 545 561 562 581 592 594 682 795 Kenwood 562 581 592 594 682 Kodak 554 676 678 LG 507 676 678 Linksys 792 Lloyd’s 588 594 Luxor 567 LXI 676 678 M.
Reference Remote Control Device Codes Lasonic 746 Left Coast 640 Lenoxx 736 Lexicon 724 LG 836 Linn 685 725 Liquid Video 739 Lloyds 717 Logitech 702 Luxman 704 LXI 716 Magnadyne 776 Magnavox 652 654 685 725 Marantz 640 645 685 725 764 Mark Levinson 705 McIntosh 706 MCS 719 Memorex 777 Midland 707 Mitsubishi 859 Modulaire 717 Motorola 737 NAD 648 Nakamichi 649 NEC 641 Nexxtech 711 Nikko 708 Niro 779 Norcent 731 Nova 780 Omnifi 745 Onkyo 671 785 788 790 791 838 Optimus 635 652 653 772 845 Oritron 739 Panasoni
Reference Remote Control Device Codes Optiview 687 Oritron 564 723 Panasonic 624 627 638 662 663 672 699 714 716 734 737 813 840 841 855 Philco 686 Philips 565 572 577 617 672 764 766 873 874 Pioneer 665 719 812 877 879 880 Polaroid 586 617 635 636 640 647 651 677 851 Polk Audio 565 577 Portland 751 Presidian 617 Prima 759 Princeton 760 Proceed 654 655 744 Proscan 703 720 749 816 Provision 761 Pye 674 Qwestar 723 RCA 616 666 690 703 719 720 749 765 816 835 842 901 Regent 560 Rio 683 Rotel 553 850 861 Rowa 5
Reference Remote Control Device Codes TV/DVD/VCR Combo Codes Programming for combination equipment: Program the remote control in TV mode using the first code listed, then in DVD mode using the second code listed, and then in AUX mode, press 1 followed by the last code.
OTA Module.book Page 0 Thursday, July 3, 2008 4:35 PM IMPORTANT SAFETY INSTRUCTIONS • Install the Over-the-Air Module with care. Be sure not to drop any loose parts in the opening. • Do not insert anything into the opening on the receiver other than the Over-the-Air Module. • Be aware that there may be parts or areas of the receiver inside the opening that are warm. • If the Over-the-Air Module is removed, be sure to replace the port cover that came with the receiver.
OTA Module.book Page 1 Thursday, July 3, 2008 4:35 PM TABLE OF CONTENTS INTRODUCTION .............................................2 INSTALLATION AND SETUP ...........................2 Installation Considerations........................... 2 Installing the MT2 Module............................. 3 Setting up the Receiver to Display OTA Channels......................................................... 6 Viewing Your OTA Channels ........................ 7 CONNECTING TO A TV USING THE CHANNEL 3-4 OUTPUT ....
OTA Module.book Page 2 Thursday, July 3, 2008 4:35 PM INTRODUCTION The MT2 Over-the-Air (OTA) Module allows you to add two digital over-the-air tuners to your satellite receiver. This provides the ability to integrate over-the-air channels into the on-screen Program Guide of compatible receivers for seamless viewing by both the TV1 and TV2 viewers. If your satellite receiver is a DVR (digital video recorder), using this module will also allow you to record digital over-the-air broadcasts.
OTA Module.book Page 3 Thursday, July 3, 2008 4:35 PM • These instructions assume you have an over-the-air antenna suitable for your area already installed in your system. Refer to www.antennaweb.org or a local retailer for assistance in choosing and peaking an over-the-air antenna. Installing the MT2 Module 1. 2. Unplug the receiver’s power cord from the electrical outlet. Unplug the receiver’s power cord from electricity anytime you install or remove the OTA module.
OTA Module.book Page 4 Thursday, July 3, 2008 4:35 PM 3. The module port on the back of the satellite receiver must be covered if an OTA Module is not installed. Damage to an uncovered module port is not covered by the receiver’s Limited Warranty. Install the module into the module port, making sure the labeling on the module is right-side up. Attach the module using the two cover screws (see Figure 2).
OTA Module.book Page 5 Thursday, July 3, 2008 4:35 PM 4. Connect the cable from your over-the-air antenna to the OVER-THEAIR ANTENNA IN port on the module (see Figure 3). Only one cable is needed because the module has an internal splitter to provide the dual-OTA tuner capability. TO OVER-THE-AIR ANTENNA 5. Figure 3. Connecting the Over-the-Air Antenna Plug the receiver’s power cord into the electrical outlet. Turn the receiver back on after it has reset itself.
OTA Module.book Page 6 Thursday, July 3, 2008 4:35 PM Setting up the Receiver to Display OTA Channels 1. 2. 3. 4. 5. Using the remote control, press MENU, select System Setup, then Local Channels. Note: Your Local Channels screen may differ slightly. Figure 2. Local Channels Screen Scan for channels by selecting Scan Locals. Note: Ensure the Analog Type on the HDTV Setup menu (accessed by MENU, System Setup, then HDTV Setup) is set to Offair. The scan takes a few minutes to complete.
OTA Module.book Page 7 Thursday, July 3, 2008 4:35 PM 6. 7. 8. Select a channel and then select Edit Name to change the way the channel name displays in the Program Guide and other channel lists. You can rename only one channel at a time. Use the on-screen keyboard to enter the channel name. Select Done when you are finished making changes.
OTA Module.book Page 8 Thursday, July 3, 2008 4:35 PM 4. 5. 6. a similar name. Refer to your TV’s User Guide for help locating this connection. Using the satellite receiver’s remote control, press MENU, select System Setup, Installation, then Modulator Setup. Figure 3. Modulator Setup Under TV1 Out, select Channel 3 or 4. Set the channel on the TV connected to the CH 3-4 OUT output to match this setting. Select Done to save your changes.
OTA Module.book Page 9 Thursday, July 3, 2008 4:35 PM REMOVING THE OTA MODULE Do not remove the OTA Module unless necessary as you will no longer be able to tune to your over-the-air channels if the module is removed. 1. Unplug the receiver’s power cord from the electrical outlet. 2. Disconnect any cables connected to the module’s OVER THE AIR ANTENNA IN port and/or CH 3-4 OUT port. 3. Remove the screws connecting the module to the receiver’s back panel. Gently remove the module. 4.
OTA Module.book Page 10 Thursday, July 3, 2008 4:35 PM TROUBLESHOOTING The receiver does not detect that the OTA Module is installed 1. The receiver will display that the OTA Module is detected on the System Info Three screen. Using the DISH Network remote control, press MENU, select System Setup, then Installation, then System Info. Select Next until the System Info Three screen displays, and verify the module is listed on this screen. 2.
OTA Module.book Page 11 Thursday, July 3, 2008 4:35 PM 3. 4. Verify the module is installed correctly. Refer to the instructions on page 3. Verify that the antenna is installed correctly and peaked for the desired channels.
OTA Module.book Page 12 Thursday, July 3, 2008 4:35 PM ABOUT OVER-THE-AIR TV BROADCASTS Over-the-air TV signals are broadcast by local TV stations from a transmitter tower, and are received using an indoor or outdoor antenna. Digital over-the-air TV broadcasting uses advanced technology to deliver superb picture quality and CD-quality sound.
OTA Module.book Page 13 Thursday, July 3, 2008 4:35 PM Installation Considerations • Follow local, state, and National Electric Code requirements for grounding the over-the-air antenna. • RG-6 coaxial cable is preferred for the OVER THE AIR ANTENNA IN connection. If you are diplexing the OVER THE AIR ANTENNA IN and SATELLITE IN cables, RG-6 cable must be used. • You cannot use a diplexer to combine the OVER THE AIR ANTENNA IN and SATELLITE IN cables if using an amplified antenna.
OTA Module.book Page 14 Thursday, July 3, 2008 4:35 PM Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to keep your Sales Receipt for warranty service. We will consider any items you return without a copy of the Proof of Purchase to be out of warranty. This warranty extends only to the original user ("you," "your") of the DISH Network Over-the-Air Module and is limited to the purchase price of the module.
OTA Module.book Page 15 Thursday, July 3, 2008 4:35 PM CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON. This warranty gives you specific legal rights which may vary from state to state. Some states do not allow the exclusion or limitations of incidental or consequential damages, or allow limitations on the duration of an implied warranty, so those limitations may not apply to you.
OTA Module.book Page 16 Thursday, July 3, 2008 4:35 PM its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement. Accessory Warranty An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components.
OTA Module.book Page 17 Thursday, July 3, 2008 4:35 PM Copyright © 2008. EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved. The information in these Installation Instructions may change without notice. We may issue revisions to tell you about such changes. Send any comments or questions about these Installation Instructions to: techpubs@echostar.com or Technical Publications, EchoStar Technologies L.L.C.
Appendix What you’ll find in this chapter: • LIMITED WARRANTY • RESIDENTIAL CUSTOMER AGREEMENT • STAYING LEGAL • FCC COMPLIANCE 125
Appendix LIMITED WARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
Appendix 2 3 4 5 6 A Customer Service Representative will assist you. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Authorization (RA) number. You will be given the appropriate address for which to return your equipment.
Appendix Residential Customer Agreement RESIDENTIAL CUSTOMER AGREEMENT Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a day, any day of the year, by any of the following means: Phone: 1 (800) 333-DISH (3474) Email: feedback@customermail.dishnetwork.com Mail: DISH NETWORK CUSTOMER SERVICE CENTER P.O.
Appendix Residential Customer Agreement F. Additional Tuners and Receivers. We may allow you to place additional receivers on your account in our sole discretion. Each additional receiver will be authorized to receive the same Services as your initial receiver. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to your same land-based telephone line.
Appendix Residential Customer Agreement example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf. E. In addition to (and without limitation of) any amounts due for your Services and any other amounts due pursuant to any customer agreement(s) pursuant to which you are receiving Services and/or Equipment, you agree to pay the fees referenced below ("Fees") if and when applicable.
Appendix Residential Customer Agreement C. DISH Network reserves the rights to alter software, features and/or functionality in your DISH Network receivers, provide data and content to Personal Video Recorder/Digital Video Recorder ("PVR/DVR") products, store data and content on the hard drives of PVR/DVR products, and send electronic counter-measures to your DISH Network receivers, through periodic downloads.
Appendix Residential Customer Agreement 6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you. You may not assign or transfer your Services without our written consent, which will not be unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance. 7. LIMITATION OF OUR LIABILITY A.
Appendix Staying Legal C. Credit Checks. You authorize DISH Network to investigate your financial responsibility and creditworthiness, including without limitation acquiring credit reports and histories, and to report any payment defaults to credit reporting agencies. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any consumer reporting agency.
Appendix FCC Compliance FCC COMPLIANCE The following text is extracted from Federal Communications Commission (FCC) regulations, as of this Guide’s publication date. Contact the FCC (see following) or a library for complete text of the regulations. Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the System Info menu (see Ordering Your Programming Packages).