Operation Manual

Troubleshooting

The phone won’t start and/or won’t take a charge

The battery has completely lost its charge.

Connect the phone to the charger for between 5 and

30 minutes. The phone will only switch on after it has been

charging for a few minutes.

You may use the phone again when the Start option is

displayed on the screen.

If the phone still won't start after 30 minutes charging, contact

customer service.

Battery status unknown

The phone does not recognize the battery. Please check the

position of the battery.

LOW BATTERY

This message is displayed when the battery becomes too

weak. The phone switches itself off automatically. Put the

phone on charge.

SIM not present

Check if the SIM card is present and properly

positioned / inserted.

Check the condition of the SIM card. If damaged, please go

back to the network shop for advice. Contact your after-sales

service if the message persists.

Incorrect PIN code

An incorrect PIN code has been entered. Be careful! Three

incorrect PIN codes will block the SIM Card.

SIM BLOCKED

If a wrong PIN is entered three times in succession, your SIM

card is blocked. You must then:

- Enter the PUK (Personal Unblocking Key) code provided by

Vodafone, and validate.

- Enter your PIN and validate.

- Enter your PIN again and validate.

254031579_Vodafone 527_en.book Page 86 Jeudi, 17. avril 2008 9:32 09