User Manual

TROUBLESHOOTING

1. My mobile phone can’t ﬁnd any new Bluetooth

devices?

a. Ensure the device has entered the pairing mode.

b. Ensure the device is within effective working range.

2. Bluetooth

device can’t pair up?

Ensure your mobile phone allows new connections and has not reached the maximum number

of allowed devices.

3. The device does not play music or answer calls when it is connected to a Bluetooth

mobile phone.

a. Ensure your mobile phone supports A2DP and HSF (hands-free) proﬁles.

b. Ensure your mobile phone is within effective working range.

4. When paired with my computer, Windows

asks for a new driver.

Can you supply this?

We recommend you ﬁnd compatible drivers for your computer online.

5. Why can I not remotely control the Pause / Play / Previous / Next functions when

music is playing?

a. When you are using a 3.5 mm / 1.38" aux connection, you can’t pause, change volume

or skip tracks.

b. This feature needs the Bluetooth

device paired with the headphone to support AVRCP

(Audio / Video Remote Control Proﬁle). Please ensure your device supports this.

CLEANING & CARE INSTRUCTIONS – GENERAL

• Before Cleaning: Ensure that your VolkanoX Silenco Series Headphones are turned off before

cleaning or maintaining your device.

• Cleaning: Wipe down the surface of your VolkanoX Silenco Series Headphones using a soft, slightly

damp cloth.

• Do not use any harsh or abrasive cleaning chemicals or materials on your VolkanoX Silenco Series

Headphones as doing so may damage or scratch the surface ﬁnish.

• Do not expose your VolkanoX Silenco Series Headphones to direct sunlight or high temperatures for

extended periods of time.

• Do not store in temperatures over 140 ˚F (60 °C). Do not expose the battery to excessive heat such

as sunshine, ﬁre or the like. Store in a cool, dry place.