Operator`s manual

INTRODUCTION
34
SERVICE ASSISTANCE
Your authorized Volvo Truck dealer is trained and equipped to perform
expert service on your Volvo vehicle. Your dealer has direct access to
Volvo Trucks North America for technical help, parts or service
information.
There is also a direct number to Volvo Action Service (VAS), staffed
24 hours a day, if you are in need of assistance. The number to the
Customer Support Center is: 1 [phone] [or (800) 52-VOLVO].
Also on the internet: www.vas.volvo.com
VAS offers:
Delivery Assurance — If you need roadside assistance, VAS can
arrange for load forwarding or equipment rental.
Personal Assurance — Trained staff for handling any vehicle
problems.
Uptime Assurance — VAS will locate the nearest service provider and
guarantee payment so you can get on the road as soon as possible.
Price Assurance — VAS audits service and parts billing to ensure
guaranteed labor rates and preferred parts pricing for Volvo
components.
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