Operator`s manual

INTRODUCTION

REPORTING SAFETY DEFECTS

United States

If you believe that your vehicle has a defect which could cause a crash,

injury or death, you should immediately inform the National Highway

Traffic Safety Administration (NHTSA), in addition to notifying Volvo

Trucks North America.

If NHTSA receives similar complaints, it may open an investigation and

if it finds that a safety defect exists in a group of vehicles, it may order a

recall and remedy campaign. However, NHTSA cannot become

involved in individual problems between you, your distributor, or Volvo

Trucks North America.

To contact NHTSA, either call the U.S. Government’s Vehicle Safety

Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to

http://www.NHTSA.gov

; or write to: Administrator, National Highway

Traffic Safety Administration, 400 Seventh Street, S.W., Washington,

DC 20590. You can also obtain other information about motor vehicle

safety from the Vehicle Safety Hotline.

Canada

Canadian customers who wish to report a safety-related defect to

Transport Canada — Defect Investigations and Recalls, may telephone

the toll free hotline at 1-800-333-0510, or contact Transport Canada by

mail at Transport Canada, ASFAD, Place de Ville Tower C, 330 Sparks

Street, Ottawa ON K1A 0N5. For additional road safety information,

please visit the Road Safety website at

http://www.tc.gc.ca/roadsafety/menu.htm

Mexico

Volvo Trucks de Mexico, S.A. de C.V. should be informed immediately if

you believe the vehicle has a defect that could cause a vehicle

accident, injury or death. Contact Volvo Trucks de Mexico by calling

011-52-55-50-81-68-50 or by writing to: Volvo Trucks de Mexico, S.A.

de C.V., Prol. Paseo de la Reforma 600, 1er. Piso – 121, Col. Santa Fe

Pena Blanca, C.P. 01210, Mexico, D.F. Within Mexico, call

01 (800) 90 94 900.

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