Service manual

Group 170 Preventive Maintenance
Reception
W1000068
When the customer drops off the vehicle, the service re-
ception starts the paperwork and prepares the forms
needed for the preventive maintenance. Ask the cus-
tomer about problems that have been noticed while
driving the vehicle. Ask questions that will make the job
easier for the technician to find problem sources:
Irregular tire wear?
Unusual noise?
Unusual vibration?
Leaks?
Other operation problems?
As the vehicle is approached, check for signs of leakage,
general appearance, body damage, etc. Walk around the
vehicle. Note on the PM inspection form if any leaks or
problems are found.
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