Quick Start Guide Vonage Device Motorola VT2542
Before you begin 1. If you purchased your Vonage Device from a retail store, you must first activate your Vonage phone service. (You will need to provide the 12 character WAN MAC ID located on the bottom of the Vonage Device.) In the US, visit www.vonage.com/activate. In Canada, visit www.vonage.ca/activate. Welcome to the Quick Start Guide for Vonage. Get ready to start saving money on your phone bill with Vonage – just follow these easy step-by-step instructions to set up your new Vonage Device.
Step 1: Identify the items you’ll need from your Vonage Startup Kit. Motorola VT2542 NOTE: You may use the optional base support included in your kit to stand the Vonage Device vertically, but it is not required. Wireless 2 Phone Internet Ethernet Black Power Cord Blue Cable Yellow Cable Motorola Documetation CD-ROM* Printed Materials* Base Support* Power NOTE: Ensure you are using the power supply provided with the Vonage Device.
Step 2: Confirm your existing setup. Step 2: Confirm your existing setup If your existing setup includes a DSL or Cable modem only, If your existing setup includes a DSL or Cable modem and router, proceed to page 6. proceed to page 10. NOTE: If you have a DSL or Cable modem with a built-in router, the setup process is the same as if you have a separate modem and router. Proceed to page 10.
4. Connect one end of the blue cable to the Ethernet port on your modem. Connect the other end to the blue port labeled “Internet” on the back of the Vonage Device. Step 3: Set up your Vonage Device (with existing DSL or Cable modem only) modem’s power cord. 2. Unplug the Ethernet cable that connects your modem to your computer. Unplug the cable from both your modem and your computer. Leave your modem connected to your Internet connection (the DSL or Cable line from your Internet provider).
. Now plug your modem’s power cord back into an electrical power outlet. NOTE: You should allow enough time for your modem to complete its start-up process. If you’re unsure about how long this takes, consult the manual that came with your modem. Typical modem start-up takes 60 seconds. 7. Next, using the power cord that came with your Vonage kit, NOTE: Before continuing, the “Power” and “Internet” lights on the front of the Vonage Device should both turn on.
Step 3: 1. Shut down your computer and unplug your existing modem and router power cords. 2. Locate an unused Ethernet port on your existing router. 3. Connect one end of the blue cable to the Ethernet port on your router. Connect the other end to the blue port labeled “Internet” on the back of the Vonage Device. NOTE: The ports on the back of your existing router may be labeled “Ethernet” or “LAN” and may be numbered 1-4. You can plug the Blue Cable into any of these ports.
5. If a router is present, plug its power cord back into an electrical power outlet. 6. Using the power cord that came with your Vonage kit, NOTE: Before continuing, the “Power” and “Internet” lights on the front of the Vonage Device should both turn on. Wait until the “Power” light stops blinking and both “Power” and “Phone 1” lights are solid. The “Phone 2” light will be solid if you have a second Vonage line. Otherwise, it will not light. The “Internet” light will flicker whenever there is activity.
Step 4: This is what your set up should look like with an existing modem: Connecting your phone Existing Modem 1. Plug a standard telephone cord into your phone. Phone Computer NOTE: If not done so already, disconnect the phone from the wall. Vonage Device back of the Vonage Device. NOTE: Make sure the phone light is solid. Vonage Device This is what your set up should look like with both an existing modem and router: Existing Modem Computer Phone 3. Pick up your handset.
Wireless Networking Troubleshooting Tips Your Motorola VT2542 is also a Wireless Router. If your Internet connection doesn’t work: The default name of your wireless network is MOT-1-xx. To change the default settings and enable security encryption (highly recommended) see the Motorola Documentation CD-ROM. You can solve many installation issues by resetting all of your equipment: a. Computer (shut down properly, it is not necessary to disconnect power to your computer) b.
3. Try opening your web browser to view a web page. If you cannot view a web page, check to see whether your Cable or DSL provider is having connection problems in your area. How to Read the Lights on your Vonage Device: If your Internet connection works, but you don't hear a dial tone or a voice recording: 1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2.
About Your Vonage Online Account VOICEMAIL Your Vonage voicemail is the most flexible and useful tool you’ve ever had! Checking Your Voicemail You can check your voicemail from anywhere in the world using these 3 options: • Get your voicemail from your Vonage phone. Simply dial *123 to retrieve your messages. • Get your voicemail online: Click on “Get Voicemail” from the Voicemail menu.
• Any high speed DSL or Cable connection • A valid Vonage account • If you purchased your Vonage Device at a retail location, make sure to first activate your device at www.vonage.com/activate. In Canada, Visit www.vonage.ca/activate. Please wait 30 minutes before checking for a dial tone. P/N 530621-001 WK060959 MOTOROLA and the Stylized M logo are registered in the US Patent & Trademark Office. All other product or service names are property of their respective owners.
