User Guide VT2542 Voice Gateway
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Your Internet Telephone Service and Emergency Medical Services (EMS) Vonage provides access to public emergency call services to all customers.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Your Internet Telephone Service and 911 in Canada Vonage Canada offers a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 (911) service but has some important differences and limitations when compared with enhanced 9-1-1 service (E911) available in most locations in conjunction with traditional telephone service.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Your Internet Telephone Service and 999/112 in the United Kingdom Vonage provides access to public emergency call services to all customers. When you dial 999/112, your call is routed from the Vonage network to national emergency operators who will handle your call.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Your Internet Telephone Service and 911 in the United States Caution! IMPORTANT: When using this VT2542 voice gateway, you CANNOT make any calls, including an emergency call, and E911 location services WILL NOT be available, under the following circumstances: • • • Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails You lose electrical power Your b
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Important Safety Information IMPORTANT SAFETY INSTRUCTIONS — when using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning and power surges. • Do not cover the device, or block the airflow to the device with any other objects.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Industry Canada (IC) Statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 1 This device may not cause interference, and 2 This device must accept any interference, including interference that may cause undesired operation of the device.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless International Declaration of Conformity We, Motorola, Inc. Connected Home Solutions 101 Tournament Drive Horsham, PA 19044, USA 1.215.323.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Copyright © 2007 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Contents Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii FCC Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Remote Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Remote SSH Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Overview Your new VT2542 Voice Gateway enables up to two standard analog telephones to use digital telephone services over a broadband Internet connection. The broadband connection can be with any high-speed data service using either a cable modem or a DSL (digital subscriber line) modem. The VT2542 has four ports and wireless capabilities. You can connect up to four devices to your VT2542.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Front Panel The front panel provides the following lights: 123 1 Sectio Light n 2 3 4 5 Description 1 Wireless Indicates the status of the wireless network: If the Wireless LED is • Solid green, the wireless network is active. • Green and flashing, there is wireless network activitiy. • Off, the wireless network is not engaged.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Rear Panel The rear panel provides the following ports: 1 Key Item 2 3 4 5 6 Description 1 Power Connector for the AC power adapter. 2 Reset If you lose your internet connection, use the reset button to reestablish communication. 3 Ethernet 1 -4 Ethernet ports that let you to connect up to four devices to your voice gateway.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Installation Before You Begin Before you begin installation, check that you received the following items with your VT2542: Item Description AC adapter Connects the VT2542 to an AC electrical outlet (the plug shown is for the United States or Canada; yours may look different) Ethernet cables Blue cable connects the Internet port on your VT2542 to your cable or DSL modem Yellow cable connect
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless • If you already have a router, we recommend printing its configuration screens to use for reference during Basic Configuration. Positioning Your VT2542 for Optimal Wireless Performance To achieve the best wireless performance, review these guidelines before deciding where to place your VT2542: • • Connect at least one computer through a wired Ethernet connection.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Connecting the VT2542 A Installation - Wired Connection You can connect three additional computers or devices to your VT2542. Adding routers and hubs allows you to create an even larger network.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless 6 Connect the power adapter to the Power port on the rear panel of the voice gateway, and plug the other end into an electrical outlet. IMPORTANT: Before you continue, be sure to allow enough time for your voice gateway to complete its start-up process. VT2542 startup is complete when the Power light on its front panel lights solid green. This usually takes a few minutes.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless DSL Modem Users If you cannot connect to the voice gateway, and your modem was turned off for at least 10 minutes, you may need to set the PPPoE configurations. 1 Open a web browser from a computer connected to one of the VT2542 Ethernet ports. 2 Type http://192.168.15.1 in the address field and press ENTER to access the sign in window.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless B Installation - Wireless Connection To connect to the voice gateway wirelessly, your computer must have a 802.11b or 802.11g wireless adapter installed. If all wireless security and encryption are disabled on the adapter and the VT2542, the computer will automatically connect to the voice gateway. Note: Motorola ships the VT2542 with all wireless security functions disabled.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Connecting Your Telephone C1 In the United Kingdom, connect your BT telephone cord to the Telephone Jack Adapter. Connect the adapter to the green Phone 1 port on the VT2542. In the United States or Canada, connect a telephone cord to the green Phone 1 port on the VT2542. If you only subscribed to one phone line from Vonage, you must connect your phone to the Phone 1 port.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Basic Configuration The VT2542 provides a graphical user interface (GUI) to configure Ethernet, router, DHCP, and security settings. It is much easier to configure your local area network (LAN) using a VT2542 than with traditional networking equipment. For basic operation, most default settings require no modification.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Configuration Overview The main menu at the top provides: Item Click To HOME Display the home page SETUP Perform WAN Configuration or LAN Configuration ADVANCED Enable/configure UPnP, IP QoS, Web filters, multicast, routing, remote Web access, SSH access, port forwarding, IP filters, and other functionality TOOLS Restore, import, export, update, or save the configuration, specify log m
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Restoring Defaults for the VT2542 1 Click TOOLS. 2 Click Restore Defaults on the menu at left: 3 Click the Restore Defaults button. If the VT2542 Power light is red after you restart the VT2542, refer to “Troubleshooting” on page 64. Logging Out 1 On the main menu, click Log Out. The text Are you sure you want to Log Out? is displayed. 2 Click Log Out. The VT2542 login screen appears.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless WAN Configuration 1 Log in to the VT2542 (see “Logging In to the VT2542” on page 11). 2 Click SETUP. 3 Click WAN Configuration. 4 From the Type drop-down list, choose one of: PPPoE PPPoE is used with all DSL modems See “WAN Setup for PPPoE (DSL)” on page 15 Static For some cable modems, the cable company assigns the cable modem a static (unchanging) IP address.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless WAN Setup for PPPoE (DSL) PPPoE Connection Setup fields and buttons Field or Button Description Options We recommend leaving the following selected: • NAT — Enables Network Address Translation • Firewall — Enables the VT2542 firewall User name Your PPPoE user name provided by your DSL provider. Password Your PPPoE password provided by your DSL provider.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless WAN Setup for a Static IP Address (Cable Modem) Options We recommend leaving the following selected: • NAT — Enables Network Address Translation • Firewall — Enables the VT2542 firewall Type the following in dotted-decimal format as assigned by your cable provider: IP Address The static IP address Mask The subnet mask Gateway The gateway IP address Default Gateway The default gateway IP
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless PPTP Settings If you are connecting to a virtual private network (VPN), consult with your network administrator regarding the appropriate Point-to-Point Tunneling Protocol (PPTP) settings for your VPN.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless WAN Setup for DHCP (Cable Modem) Options We recommend leaving the following selected: • NAT — Enables Network Address Translation • Firewall — Enables the VT2542 firewall Optional fields and buttons are: Override MAC If your cable or DSL provider associates a particular service to a specific device, such as your computer, select this field and type that MAC address in the MAC field to use as
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless LAN Configuration If DHCP is enabled on all of the computers on your home network (LAN), you should not need to change any of the default LAN settings. For information about enabling DHCP, see “Configuring TCP/IP” on page 51. Unless you have sufficient networking knowledge, we recommend not changing any LAN settings.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless LAN Configuration fields and buttons (continued) Field or Button Description Enable DHCP Server If selected, the DHCP server on the voice gateway assigns IP addresses to the computers and other hosts on your network, if they have DHCP enabled (see “Configuring TCP/IP” on page 51). By default, the voice gateway DHCP server is enabled.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Advanced Configuration The ADVANCED menu provides the following links: • UPnP — Enables UPnP so traffic for applications using UPnP can pass through the voice gateway • IP QoS — IP quality of service (QoS) enables you to assign priority to Internet traffic based on the source and destination IP addresses, source and destination ports, packet length, and protocol • Port Forwarding — direct
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless IP QoS This table displays all defined rules IP QoS fields and buttons Field or Button Description Enable IPQoS If selected, traffic prioritization is enabled (the default). Trusted Mode If enabled (the default), all IP QoS traffic rules are applied first, regardless of the TOS bit settings. After the rules are exhausted, the existing TOS bit settings are honored.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless IP QoS Traffic Rule This window displays when you click Add on the IP QoS window. Use it to define rules for filtering packets.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless IP QoS Traffic Rule fields (continued) Field Description Normal Service Packets matching the rule are treated as normal packets requiring no special treatment along the path. Normal packets have TOS byte 0 in the IP Header.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Port Forwarding Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group. Port forwarding is also referred to as “virtual servers.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Port Forwarding fields and buttons (continued) Field or Button Description View Displays the protocols and port ranges for the selected Available Rule. For example, if you select Alien vs. Predator and click View, the following is displayed: Click Cancel to return to the Port Forwarding page. Add Adds the selected Available Rule to the Applied Rules list.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless DMZ Settings Configuring a computer as a demilitarized zone (DMZ) forwards any network traffic that is not redirected to . another computer through port forwarding to the IP address of the computer. This allows access to the DMZ host from the Internet. DMZ Settings fields Field Description Enable DMZ Enables or disables the DMZ feature. It is disabled by default.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Custom Port Forwarding You can create up to 20 custom port forwarding entries to support specific services or applications, such as concurrent NAT/NAPT operation. Custom Port Forwarding fields Field Description Enable It is selected by default and automatically applies when you click Apply. Application The name of the application for which ports are opened.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless IP Filters IP filtering enables you to block applications and services based on the IP address of a LAN device. You can apply one or more predefined IP filtering rules to one or more LAN computers. You can view the rules associated with a predefined filter and add the available rules for a given category. You can also create, edit, or delete your own IP filter rules.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Custom IP Filters You can define up to 20 custom filters to block services or applications based on the source and destination IP address, subnet mask, TCP port, and protocol.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless LAN Clients The LAN Clients window displays all computers on your network.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Web Filters Web Filters enable you to manage the type -of web content that passes through your voice gateway: Web Filters fields Field Description Proxy Disabled by default. Cookies Disabled by default. Java Applets Disabled by default. ActiveX Disabled by default. Pop-Ups Disabled by default.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Dynamic DNS Client You can register your voice gateway with a DNS server to access the voice gateway from the Internet using its host name. Dynamic DNS Client fields Field Description DDNS Server Selects a DDNS service provider from the list. A charge may occur, depending on the service selected. DDNS Client Enables or disables the DDNS client feature for the WAN connection.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Multicast Multicasting is a form of limited broadcast. UDP is used to send datagrams to all computers in a host group, one or more hosts identified by the same destination IP address. The following statements apply to host groups: • Anyone can join or leave a host group. • There are no restrictions on the host location.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Static Routing You can define up to 16 static routes in the voice gateway routing table for specific WAN and LAN subnets. Static Routing fields Field Description New Destination IP The network IP address of the subnet. (You can also enter the IP address of each individual station in the subnet.) Mask The network mask of the destination subnet.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Dynamic Routing Dynamic routing enables you to define dynamic routes using Routing Information Protocol (RIP) to exchange routing information with other network routers across the WAN (Internet) and LAN interfaces. Dynamic Routing fields Field Description Enable RIP Enables RIP.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Remote Web Access Web access control enables you to access the voice gateway remotely over the Web. Remote Web Access fields Field Description Enable Enables and disables the remote web access feature. Remote Network IP Enter the IP address of the remote host (for example, 10.10.10.1). Remote Netmask Enter the subnet mask of the remote host.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Remote SSH Access You can access the voice gateway remotely through secure shell (SSH) over the Internet. Remote SSH Access fields Field Description Enable Enables or disables remote SSH access. Remote Host IP Sets the IP address of the remote SSH host. Remote Netmask Sets the subnet mask of the remote SSH host.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Ethernet Switch If automatic detection does not work for some reason, you can configure Ethernet switch settings to meet your requirements. Ethernet Switch fields Field Description Physical Ports 1 to 4 Sets the speed for Ethernet ports 1 to 4. It can be Auto detect (the default), 10 Mbps half duplex, 10 Mbps full duplex, 100 Mbps half duplex, or 100 Mbps full duplex.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless TOOLS The TOOLS menu provides the following links: • Restore Defaults — resets the voice gateway to the default configurations • Import/Export Configuration — import or export the voice gateway configuration • Remote Log – Router — specify the log messages the voice gateway sends to remote computers • User Management — change the voice gateway password • Ping Test — determine whether a
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Import/Export Configuration Import/Export Configuration fields and buttons Field or Button Description Select a File Click Browse to select the configuration file to import to the voice gateway. Import Imports the selected configuration file. The update status appears at the bottom of the window. When the update is finished, the voice gateway restarts and you will need to log in again.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Remote Log – Router You can forward logged events of a specified severity level or higher to a remote computer. Each log message is assigned a severity level, which indicates how seriously the triggering event affects voice gateway functions.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless User Management Use this window to change the password for the User Name router.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Ping Test Use this page to determine whether you can access an IP address from your computer. Ping Test fields and buttons Field or Button Description Enter IP Address to ping Sets the IP address to ping; the default is the VT2542 default IP address 192.168.15.1. Packet size Sets the packet size of the ping test. The default is 64 bytes.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Restart Restart fields Field Description Restart Restarts the voice gateway. Be sure to save the configuration before you restart. If you restart the voice gateway without saving your changes, it reverts to the previously saved configuration. Your changes are lost. After you restart the voice gateway, you must log in again.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless STATUS The STATUS menu provides links to view the Network Statistics, Connection Status, DDNS Update Status, DHCP Clients, Product Information, and System Log – Router. The Refresh button on every STATUS page, except for Product Information, refreshes the information so it is up to date.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Connection Status Use this page to view the WAN connection status.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless DDNS Update Status The voice gateway DDNS client is disabled by default. When the DDNS client is enabled, it updates every time the voice gateway gets a new IP address.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless DHCP Clients Use this page to view the list of LAN DHCP client devices. Product Information Use this page to view product hardware and software information, such as model number, hardware revision, and the software and boot loader versions.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless System Log – Router The system log displays router-related events. Depending on the severity, the event is sent to a remote host if remote logging is enabled on the Remote Log – Router page.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Configuring TCP/IP All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers).
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. Computers with only one network interface may only see the label: Local Area Connection. 4 Click Local Area Connection number. The value of number varies from system to system.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: 8 Click Internet Protocol (TCP/IP). 9 Click OK. The Local Area Connection number Properties window is re-displayed.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless 11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click Close to close the Local Area Connection number Properties window. 15 Click OK when prompted to restart the computer and click OK again.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Configuring TCP/IP in Windows XP 1 On the Windows desktop, click Start to display the Start window: 2 Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless 3 Click Network and Internet Connections to display the Network and Internet Connections window: 4 Click Network Connections. Skip to step 6. 5 If a classic view similar to below is displayed, double-click Network Connections to display the LAN or High-speed Internet connections.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless 6 Right-click the Local Area Connection. If more than one connection is displayed, be sure to select the one for your network interface. 7 Select Properties from the pop-up menu to display the Local Area Connection Properties window: 8 On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless 9 Click Properties to display the Internet Protocol (TCP/IP) Properties window: 10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 11 Click OK to close the TCP/IP Properties window. 12 Click OK to close the Local Area Connection Properties window.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC, the VT2542, and the Internet: 5 After verifying your connections, type ipconfig /renew and press ENTER to renew the IP address. If a valid IP address is displayed as shown, Internet access should be available. 6 Type exit and press ENTER to return to Windows.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Setting Up Your Wireless LAN (WLAN) Caution! To prevent unauthorized eavesdropping or access to WLAN data, you must enable wireless security. The default VT2542 settings provide no wireless security. After your WLAN is operational, be sure to enable wireless security.Connect at least one computer to the VT2542 Ethernet port to perform configuration.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Establishing Security for Your Wireless LAN To prevent unauthorized viewing of data transmitted over your WLAN, you must encrypt your wireless transmissions. If all of your wireless clients support WPA encryption, we recommend using WPA instead of WEP.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Configuring WEP on the VT2542 Use Wired Equivalent Privacy (WEP) if you have wireless clients that do not support WPA. Caution! If you use WEP encryption, you must configure the same WEP key on the VT2542 access point and all wireless clients (stations). Never provide your WEP key or passphrase to anyone who is not authorized to use your WLAN.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Creating an Access List for Your Wireless LAN The default VT2542 wireless settings enable any computer with a compatible wireless adapter to access your WLAN. To protect your network from unauthorized intrusions, you can restrict access to your WLAN to a limited number of computers using the Access List feature.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Troubleshooting If the solutions listed here do not solve your problem, for more troubleshooting help contact Vonage as described in “Contact Us” on page 66. Problem Possible Solutions Power light is off Check that the AC power adapter is properly plugged into the electrical outlet and the VT2542. Check that the electrical outlet is working.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Resetting All of Your Equipment You can resolve many installation issues by resetting all of your equipment. To reset all of your equipment: 1 Turn off your computer, VT2542 voice gateway, router (if you have one), and DSL or cable modem.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Contact Us If you have questions about your Vonage Internet phone service: • In Canada, visit http://www.vonage.ca/help • In the United States, visit www.vonage.com/help • In the United Kingdom, visit www.vonage.co.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Frequently Asked Questions If you do not understand a term or abbreviation, check the Glossary.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless Glossary This glossary defines terms and abbreviations used in this manual. 10/100Base-T See Ethernet. adapter broadband A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. An Ethernet adapter connects a computer to the LAN. High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless downstream In a cable data or DSL network, the direction of data received by your computer from the Internet. driver Software that enables a computer to interact with a network or other device. For example, there are drivers for printers, monitors, graphics adapters, modems, Ethernet, USB, and many others.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless NIC Network interface card is another name for network adapter. A NIC is installed in an expansion slot or can be built-in. Every Ethernet NIC has a MAC address permanently saved in its ROM. OOB DTMF Out-of-Band Dual-Tone Multi-Frequency protocol for voice traffic. PING A network utility that tests host reachability by sending a small packet to the host and waiting for a reply.
Overview Installation Troubleshooting Contact FAQ Glossary License Configuration: Basic Advanced TCP/IP Wireless stateful inspection A type of firewall that tracks each connection traversing all firewall interfaces to ensure validity.
Overview Installation Troubleshooting Configuration: Basic Contact Advanced FAQ TCP/IP Glossary License Software License Motorola, Inc., Connected Home Solutions (“Motorola”) 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT").
Overview Installation Troubleshooting Contact FAQ Glossary Configuration: Basic Advanced TCP/IP Wireless License The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/ manufacturer is Motorola, Inc., Connected Home Solutions Business, 101 Tournament Drive, Horsham, PA 19044.
Visit our website at: www.motorola.
