User Manual Get Ready to Enjoy The New Way to Phone!
Welcome to Vonage! It’s easy to get started with your Vonage VWR Device! For assistance with installation or troubleshooting common problems, please refer to this User Manual or Quick Start Guide. Please visit www.vonage.com/vwr to obtain the most up-to-date User Manual and a description of the latest VWR features. Activation If you purchased your Vonage VWR Device from a retail store, you must first activate your Vonage phone service by visiting www.vonage.com/activate.
Table of Contents Table of Contents Welcome to Vonage!....................................................................................................... I Chapter 1 - Product Overview...................................................................................... 1 Package Contents................................................................................................ 2 System Requirements..........................................................................................
DMZ.................................................................................................................... 27 Misc.................................................................................................................... 28 UPnP............................................................................................................. 29 DDNS............................................................................................................ 30 SSH Access Control..............
Chapter 1 - Product Overview Chapter 1 - Product Overview Product Overview D-Link VWR User Manual 1
Chapter 1 - Product Overview Package Contents Vonage VWR Wireless Router Yellow Ethernet Cable RJ-11 Phone Cable Blue Ethernet Cable CD-ROM with User Guide Power Adapter System Requirements Any high speed DSL or Cable connection A valid Vonage account If you purchased your D-Link VWR at a retail location, make sure to first activate your device at www.vonage.com/activate. Please wait 30 minutes before checking for a dial tone.
Chapter 1 - Product Overview Front Panel Power Internet Wireless Ethernet (1-4) Phone (1-2) When the power light stops blinking and is a solid green, this indicates that your adapter has started up properly. Note that both the power light and the phone light must be solid in order to make a phone call. A solid light indicates connection on the Internet port. This light blinks during data transmission. A solid light indicates that the wireless segment is ready.
Chapter 1 - Product Overview Installation D-Link VWR User Manual 2
Chapter 2 - Installation Network Overview Please refer to your Quick Start Guide included with your Vonage VWR Device for basic installation instructions.
Chapter 3 - Configuration Chapter 3 - Configuration Configuration D-Link VWR User Manual 3
Chapter 3 - Configuration Login Open a web browser such as Internet Explorer and enter the IP address (e.g. 192.168.15.1) of the Vonage VWR router. Enter user for the username and your password (default password is user). Click the Login button.
Chapter 3 - Configuration WAN Dynamic IP Address Select Dynamic IP Address to obtain IP Address information automatically from your ISP. Select this option if your ISP does not give you any IP numbers to use. This option is commonly used for cable modem and satellite services. Name - The host name is optional but may be required by some ISPs. MAC Address - The default MAC Address is set to the Internet port’s physical interface MAC address on the Vonage Router.
Chapter 3 - Configuration Static IP Address If you want to statically assign an IP address, click Static IP Address. Select Static IP Address if all the Internet port’s IP information is provided to you by your ISP. You will need to enter in the IP address, subnet mask, gateway address, and DNS address(es) provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which are four octets separated by a dot (x.x.x.x).
Chapter 3 - Configuration PPPoE Select PPPoE (Point to Point Protocol over Ethernet) if your ISP uses a PPPoE connection. Your ISP will provide you with a username and password. This option is typically used for DSL services. Make sure to remove your PPPoE software from your computer. The software is no longer needed and will not work through a router. Username - Enter your PPPoE username. Password - Enter your PPPoE password.
Chapter 3 - Configuration LAN IP Address - Enter the IP address of the Vonage VWR Device. The default IP address is 192.168.15.1. If you statically assign the IP settings on your computer(s), this IP address must be the default gateway address and a DNS server address on your computer(s). Note: If you change the IP address, once you click Apply, you will need to enter the new IP address in your browser to get back into the configuration utility. Subnet Mask - Enter the Subnet Mask.
Chapter 3 - Configuration DHCP DHCP stands for Dynamic Host Control Protocol. The Vonage VWR Device has a built-in DHCP server. The DHCP Server will automatically assign an IP address to the computers on the LAN/private network. Be sure to set your computers to be DHCP clients by setting their TCP/IP settings to “Obtain an IP Address Automatically.” When you turn your computers on, they will automatically load the proper TCP/IP settings provided by the Vonage VWR Device.
Chapter 3 - Configuration Enable DHCP Server - Click this to allow the Vonage VWR Device to assign your computers the IP settings automatically. Start IP - Enter the starting address for the DHCP server’s IP assignment. End IP - Enter the ending IP address for the DHCP server’s IP assignment. Note: If you statically (manually) assign IP addresses to your computers or devices, make sure the IP addresses are outside of this range or you may have an IP conflict.
Chapter 3 - Configuration Wireless Enable AP - Check this box to enable the wireless function. SSID - Service Set Identifier (SSID) is the name designated for a specific wireless local area network (WLAN). The SSID’s factory default setting is DLinkVWR. The SSID can be easily changed to connect to an existing wireless network or to establish a new wireless network. Disable SSID Broadcast - Uncheck the box to broadcast the SSID across the network.
Chapter 3 - Configuration Wireless Security WEP Wired Equivalent Privacy (WEP) is a wireless security protocol for Wireless Local Area Networks (WLAN). WEP provides security by encrypting the data that is sent over the WLAN. Note: If you enable encryption on the Vonage VWR Device make sure to also enable encryption on all the wireless clients or wireless connection will not be established. Authentication Type - Select Open or Shared. Cipher - Select the level of encryption desired: 64, 128, or 256-bit.
Chapter 3 - Configuration 802.1x Select 802.1x when authenticating to a RADIUS server. Server IP Address - Enter the IP address of your RADIUS server. Port - Enter the port your RADIUS server is using. 1812 is the default setting. Secret - Enter the secret or key. This secret must be used by your wireless clients. Group Key Interval - Enter the Group Key Interval. 3600 is the default setting.
Chapter 3 - Configuration WPA/WPA2 Wi-Fi Protected Access (WPA) is a wireless security protocol for Wireless Local Area Networks (WLAN). WPA and WPA2 provide inproved security over WEP through the temporal key integrity protocol (TKIP) and Advanced Encryption Standard (AES). Note: If you enable encryption on the Vonage VWR Device make sure to also enable encryption on all the wireless clients or wireless connection will not be established. Group Key Interval - Enter the Group Key Interval.
Chapter 3 - Configuration Password You may change the User password on this page. Enter a new password and click Apply to save.
Chapter 3 - Configuration System Factory Reset - Click to reset the Vonage VWR Device back to the default settings. Reboot - Click to reboot or restart the Vonage VWR Device. Restart Access Point - Click to restart the wireless function.
Chapter 3 - Configuration Virtual Server The Vonage VWR Device can be configured as a virtual server so that remote users accessing Web or FTP services via the public IP address can be automatically redirected to local servers in the LAN (Local Area Network). The Vonage VWR Device firewall feature filters out unrecognized packets to protect your LAN network so all computers networked with the Vonage VWR Device are invisible to the outside world.
Chapter 3 - Configuration LAN IP - Select a computer on your network to apply the rules to from the drop-down menu. New IP - Click New IP if your computer is not in the drop-down menu. Allow Incoming Ping - Check this box to allow the application to allow incoming ping. Some games and chat programs require this option to be enabled. Category - Select the type of program. Available Rules - Select the built-in application and click Add.
Chapter 3 - Configuration Filters Use IP (Internet Protocol) filters to allow or deny computers access to the Internet based on their IP address. LAN IP Address - Select the IP address from the drop-down menu to apply the rule to. Block All Traffic - Check to block all traffic to and from the selected IP address. Block Outgoing Ping - Check to block outgoing ICMP traffic from the selected IP address. This is useful if your host has a virus that attempts a Ping-of-Death Denial of Service attack.
Chapter 3 - Configuration Custom IP Filters Filter Name - Enter a name of your filter rule. Enable - Check to enable the filter rule. Source IP - Enter the LAN-side IP address. Source Netmask - Enter the LAN-side subnet mask. Destination IP - Enter the destination IP address (0.0.0.0 for all). Destination Netmask - Enter the destination subnet mask (255.255.255.255 for all). Port Start - Enter the starting port to block. Port End - Enter the ending port to block.
Chapter 3 - Configuration Performance Beacon Interval - Beacons are packets sent by an Access Point to synchronize a wireless network. Specify a value. 100 is the default setting and is recommended. RTS Threshold - This value should remain at its default setting of 2432. If inconsistent data flow is a problem, only a minor modification should be made. DTIM interval - (Delivery Traffic Indication Message) 3 is the default setting.
Chapter 3 - Configuration Routing Static Routing - Static routes can be added if you require specific routes within your internal network. New Destination IP - Enter the network IP. Mask - Enter the network subnet mask. Gateway - Enter the gateway IP address. This is the gateway or router WAN IP address on the destination network. Metric - The Metric is the number of hops to the destination network.
Chapter 3 - Configuration Dynamic Routing Dynamic Routing - Allows the Vonage VWR Device to route IP packets to another network automatically. The RIP protocol is applied, and broadcasts the routing information to other routers on the network regularly. Protocol - Select the version of RIP. Enable Password - Check to use a password. Password - Enter your password. Interface/Direction - You may control the ports and direction that the Vonage VWR Device will route to and from.
Chapter 3 - Configuration DMZ If you have a client PC that cannot run Internet applications properly from behind the Vonage VWR Device, then you can set the client up for unrestricted Internet access. It allows a computer to be exposed to the Internet. This feature is useful for gaming purposes. Enter the IP address of the internal computer that will be the DMZ host.
Chapter 3 - Configuration Misc The Misc page will allow you to configure UPnP, DDNS, SSH Access Control, and Web Access Control.
Chapter 3 - Configuration UPnP Click Enable to use UPnP (Universal Plug and Play). UPnP provides compatibility with networking equipment, software and peripherals.
Chapter 3 - Configuration DDNS Dynamic Domain Name System is a method of keeping a domain name linked to a changing IP Address. This is a useful feature since many computers do not use a static IP address. To use the DDNS update client built into the Vonage VWR Device, select your DDNS provider from the drop-down menu and then click Enabled. Username - Enter the username for your DDNS account. Password - Enter the password for your DDNS account.
Chapter 3 - Configuration SSH Access Control To configure the Vonage VWR Device from a remote computer using SSH, check Enable and enter the following: Choose Connection - Select WAN. Remote Host IP - Enter the IP address of the remote computer. Enter 0.0.0.0 to allow any remote computer to connect. Remote Netmask - Enter the subnet mask of the remote computer. Enter 255.255.255.255 to allow any remote computer to connect.
Chapter 3 - Configuration Web Access Control To configure the Vonage VWR Device from a remote computer using a web browser, check Enable and enter the following: Choose Connection - Select WAN. Remote Host IP - Enter the IP address of the remote computer. Enter 0.0.0.0 to allow any remote computer to connect. Remote Netmask - Enter the subnet mask of the remote computer. Enter 255.255.255.255 to allow any remote computer to connect. Redirect Port - Enter the port number you would like to use.
Chapter 3 - Configuration Network Statistics The Network Statistics page will display traffic statistics of the Vonage VWR device.
Chapter 3 - Configuration Connection Status The Connection Status page will display traffic statistics of the Vonage VWR device.
Chapter 3 - Configuration DDNS Status The DDNS Status page will display Dynamic DNS statistics. Connection - WAN is selected. DDNS Server - Select the DDNS service to display statistics for.
Chapter 3 - Configuration DHCP Client The DHCP Client page will display the following information: MAC Address - The MAC address of the device. IP Address - The IP address that the Vonage VWR Device assigned the device. Host Name - The host name of the device. If the device does not have a host name, it will be displayed as Unknown. Lease Time - The remaining DHCP lease time.
Chapter 3 - Configuration Product Info The Product Info page will display the following: • Model Number • Ethernet MAC Address • Gateway - Software Version • Bootloader - Firmware Version D-Link VWR User Manual 37
Chapter 3 - Configuration Ping Test The Ping Test page will allow you to test your connection to computers. Enter IP Address to Ping - Type in the IP address you want to ping. Packet Size - Enter the size of the packet (32 is the default size). Number of Echo Requests - Enter the number of requests (4 is default).
Chapter 3 - Configuration Logout Click Logout to exit the configuration utility. Click OK to verify.
Appendix A - Troubleshooting Appendix A - Troubleshooting Troubleshooting D-Link VWR User Manual A 40
Appendix A - Troubleshooting If your Internet connection doesn’t work: You can solve many installation issues by resetting all of your equipment: 1. First, power down in this order: a. Computer (shut down properly, it is not necessary to disconnect power to your computer) b. Vonage Device (unplug power cord from back of device) c. Router, if you have one (unplug power cord from back of device) d.
Appendix A - Troubleshooting If your Internet connection works, but you don’t hear a dial tone or a voice recording: 1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2. Reset all of your equipment, following the steps described on page 41. After you reset all your equipment, pickup your telephone handset to listen again for a dial tone.
Appendix A - Troubleshooting IVR Messages Your Vonage VWR Device comes equipped with some pre-programmed voice messages to help troubleshoot issues with your device. The errors are listed below and will automatically be played in the case there is an error when you lift the receiver of a phone attached to your device. The following IVR messages are played on the Vonage VWR Device: 1. “The Vonage device has no network connectivity.
Appendix B - Technical Specifications Appendix B - Technical Specifications Technical Specs D-Link VWR User Manual B 44
Appendix B - Technical Specs Standards • IP • TCP • UDP • ARP • HTTP Connection Port • RJ-11, 2 FXS Ports • RJ-45, 4 Ethernet Ports Ethernet Port • IEEE 802.3 for 10M Ethernet • IEEE 802.3u for 100M Ethernet Telephony Support • SIP Call Control Protocol • Supports Audio CODEC • G.711 (A-law and U-law) • G.723.1 • G.726 • G.729A • G.168 (Echo Cancellation) • DTMF Relay • G.
Appendix B - Technical Specs Temperature • Operating:0°C to 40°C • Storing: -10°C to 55°C Humidity • 5%-95% Non-Condensing Certifications • EMC: FCC Class B, CE Class B, CSA international, CB Dimensions • 90mm x 82.46mm x 31mm (WxDxH) Warranty • 1 Year Limited Warranty Vonage USA Manual Version 1.0 August 3, 2006 Copyright ©2006 D-Link Corporation/D-Link Systems, Inc. All rights reserved.
