User Manual

En-24
Appendices Troubleshooting
Appendices
Troubleshooting
If this instrument is not operating as expected, check the
following points.
Power does not turn on.
□ Is the AC adapter plugged into the AC outlet? (See page 5)
Power does not turn off.
□ Hold down the power button for a while.
Power turns off automatically.
□ Is the auto power off function enabled?
No sound is heard when the keys are played.
□ Have you correctly connected the VOX Continental to
headphones or powered monitor speakers? (See page 6)
□ Check that the power of the powered monitor speakers to
which the instrument is connected is turned on, and that
the volume is turned up so that you can hear it.
□ The VOLUME knob should not be turned all the way to the
left.
□ The local control should be switched on.
□ The LEVEL knobs for each part should not be turned all the
way to the left.
□ Check that the volume is not down on the pedals connected
to the CONTROL jacks.
□ When you do not hear sound while playing some keys, you
may be exceeding the VOX Continental’s maximum
polyphony.
□ On the organ variation, make sure that all of the drawbars
(tone stops) are not set to zero.
The sound will not stop.
□ Are the settings for the damper pedal correct?
Calibrate the pedals to make the instrument recognize the
polarity and half-damper variable range of the pedal.
The sound seems to be doubled.
□ If you are using an external MIDI device or a DAW, check
whether the local control setting of the VOX Continental is
turned off.
I hear noise.
□ If a strong impact is applied to this unit, noise at the high-
frequency range may be heard from the speakers,
headphones, etc. This is due to the structure of the Nutube;
it is not a malfunction.
□ The effects used by some variations create noise-like effects.
The resonance filter may also be used to make the sound
resonate. In either of these cases, this is not a malfunction.
□ When raising the volume using the DYNAMICS knob, each
EQ gain, LEVEL knob and other controls, the levels may
become excessive due to signal processing, which might
result in a distorted or noisy sound. This is not a
malfunction.
Adjust this by turning down the respective levels.
□ When REVERB and DELAY are on, the sound may be
distorted or noisy due to excessive input. This is not a
malfunction.
Adjust the levels by lowering the LEVEL knob and
REVERB knob on each sound part.
□ Some noise may occur when you change the delay effect
time using the TAP button. This is because the delay time is
being abruptly changed and becomes non-continuous. This
is not a malfunction.
The sound is distorted.
□ Are the inputs of the mixer, powered monitor speakers and
so on being overloaded?
Use the VOLUME knob on the VOX Continental to adjust
the output level, and use the volume faders on the mixer to
adjust the input level gain.
Chords cannot be played on the keyboard.
□ On some variations such as monophonic synthesizer
sounds, you will not be able to play chords. This is not a
malfunction.
The pitch doesn’t sound right.
□ Is the transpose function set correctly?
□ Is the master tune system setting correct?
The equalizer isn’t working, or I can’t control it.
□ Make sure that the EQ button in EFFECTS control is on.
□ If you cannot control the EQ using the touch sensors, make
sure that the CONTROL button is set to EQ.
The DYNAMICS, VALVE DRIVE or other effects don’t
work.
□ Check that the DYNAMICS, VALVE DRIVE, EFFECT,
DELAY and REVERB buttons are not turned off (dark).
The controllers don’t work.
□ When playing in layered mode, the sound parts that can be
controlled using the bend lever are prioritized. The bend
lever can be used to control only the #1 priority sound.
When layering the PIANO and KEY/LAYER parts, the bend
lever will have no effect.
□ The bend lever cannot be used on the variations for the
PIANO part.
□ Have you selected the function you want to control using
the touch sensors, by using the CONTROL button?
(See page 8)
□ If you cannot control the tonal character of the EQ using the
touch sensors, make sure that the EQ button is on.
(See page 10)
□ For the E. PIANO and PIANO parts, the touch sensors can
only be used to control the EQ for all sounds.
The scene that I edited is not there.
□ You may have switched to another scene or turned off the
power before saving your scene.
The damper pedal, expression pedal and foot switch
connected to the pedal jacks don’t work as
intended.
□ Are you using the correct settings when connecting the
pedals? Calibrate the pedals to adjust the pedal polarity
and variable range. (See page 22)
I can’t control the LOWER part of an organ with an
external MIDI keyboard.
□ Are the MIDI cables connected correctly?
□ Did you match the external MIDI device’s MIDI channel for
transmitting the data, and this instrument’s LOWER MIDI
channel? (See page 20)
Error messages
If an unexpected error occurs when you are using the VOX
Continental
, the error message E will be shown in the
VARIATION displays of the PIANO and KEY/LAYER parts.
All other VARIATION displays will go dark.
If you see this message, please contact customer service.
Press the EXIT button to turn off the error message.