User Instructions

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+ Make sure that WiFi signal is 2.4GHz. This camera
does not support 5GHz WiFi.
+ Make sure your phone or tablet is connected to the
WiFi network you want to use.
+ Make sure the camera is getting a good signal from
your WiFi router.
+ Test your WiFi network with other devices to make
sure its working.
+ Double check that you’ve entered the correct
password for your WiFi network in the App.
+ Make sure that your WiFi router uses either WPA2-
PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC lter on router or add
MAC address to router whitelist.
+ Reset the camera to set up connection again. Press
and hold RESET button on the back of the camera for
4 seconds.
Connection Troubleshooting
Please be patient with your WiFi network!
Certain parts of the WiFi setup, like connecting
to your network, could take up to 5-6 minutes to
complete.
Got screen freeze? Exit out of the App and start
again.
Follow the steps in the
App’s guided setup
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The RCA Security App will lead you through
the steps to set up your camera with your WiFi
network and home.