User's Manual
24
Problem Possible Solution
Three beeps heard from
the Vpod when the
Event Button is pressed
The Vpod has not been configured to record ECG data when âAâ is pressed.
See Section 6.4 for information on configuration.
Three beeps repeatedly
heard from the Vpod
when it is switched on
This is a system error. The Vpod must be switched off and on. If the error
persists, please contact your distributor.
Alternating green and
orange LEDs and one
beep every second on
the Vcell
This is a system error. The Vcell must be switched off and on. If the error
persists, please contact your distributor.
Poor quality ECG signal
from one or more leads
Ensure that the recommended skin prep and removal of excessive body hair
were followed and attended to if not.
Ensure the magnetic studs on the Vpod and Biosensor Array are clean and
free of all debris.
Ensure the Vpod is securely connected to the Biosensor Array via each of the
magnetic studs.
Ensure the Biosensor Array has been applied correctly, as outlined in Section
6.3, Page 4.
Events cannot be
viewed on Vpatch
System website
Ensure the correct Vpod Serial Number is assigned to the correct patient and
that the monitoring period has not ended (See Section 6.4).
If the Vpatch System is an area of limited or zero cellular network coverage,
ECG data sent from the Vpod to the Vcell cannot be transmitted to the Vpatch
website. The Vcell can store up to ten events in its memory. Once the system
returns to an area of cellular network coverage any stored events will be
transmitted to the Vpatch website.
The Vcell does not
connect to network
during set-up
If the Vpatch System is being set up in an area of limited or zero cellular
network coverage. Move to an area of cellular network coverage and re-try.
You can initiate the Vcell to attempt to connect to the network by pressing âFâ
twice, ensuring that a beep is heard with each button press. If the Vcell
consistently fails to connect to the network, please contact your distributor.
Table 7 (Continued)