User's Manual

For operations and guides to help you using your video monitor,
and for latest information and supports, go and check the online
help topics and online FAQs.
Use your smartphone or mobile device to access our online help.
Go to https://help.vtechphones.com/vm919hd or
https://help.vtechphones.com/vm919-2hd; OR
Scan the QR code on the right. Launch the camera app or QR code scanner app
on your smartphone or tablet. Hold the device’s camera up to the QR code and
frame it. Tap the notification to trigger the redirection of the online help.
- If the QR code is not clearly displayed, adjust your camera’s focus by moving
your device closer or further away until it is clear.
You can also call our Customer Support at 1 (800) 595-9511 [in US] or
1 (800) 267-7377 [in Canada] for help.
NOTESNOTE
The rechargeable battery in the parent unit is built-in.
Use only the power adapters supplied with this product.
Make sure the parent unit and the baby unit are not connected to
the switch controlled electric outlets.
Connect the power adapters in a vertical or floor mount position
only. The adapters’ prongs are not designed to hold the weight of
the parent unit and the baby unit, so do not connect them to any
ceiling, under-the-table, or cabinet outlets. Otherwise, the adapters
may not properly connect to the outlets.
Make sure the parent unit, the baby unit and the power adapter
cords are out of reach of children.
To maintain compliance with the FCC’s RF exposure guidelines,
place the baby unit at least 20cm from nearby persons.
Specifications are subject to change without notice.
© 2021 VTech Communications, Inc. All rights reserved.
11/21. VM919-XHD_QSG_V3.
VM919HD
VM919-2HD
Full Color Pan and Tilt
HD Video Monitor
Go to www.vtechphones.com
to register your product for enhanced
warranty support and the latest VTech
product news.
1
Connect the baby monitor
2
Power on or off the baby monitor
What’s in the box
4
Status check
Once you power on both your
baby unit and parent unit, your
parent unit displays image from
the baby unit, and the LINK LED
light turns on.
The green LED light of the
baby unit turns on.
3
Positioning the baby monitor
Caution
The default volume of your parent unit is level
3, and the maximum volume is level 5. If you
experience high-pitched screeching noise from
your baby monitor while positioning:
- Make sure your baby unit and parent unit are
more than 3 feet (1 meter) apart, OR
- Lower the volume of your parent unit.
NOTESNOTE
Note
To avoid interference from other electronic
devices, place your baby monitor at least 3 feet
(1 meter) away from devices such as wireless
routers, microwaves, cell phones and computers.
Use the menu
Press MENU to enter the menu, choose a
menu item, or save a setting. You can use
the parent unit for advanced settings or
operations, such as to play or stop the baby
unit lullaby, or to adjust the baby unit sound
sensitivity.
While in the menu:
Press , , or to scroll among the
menu options.
Press SELECT to select an item, or to save
a setting.
Press TALK to return to the live video.
Press to go to the Help & info page.
Basic operation - Parent unit
Overview - Parent unit
Overview - Baby unit
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Baby unit: 2406-2475MHz
Channels 24
LCD 7’’ Color LCD
(IPS 1200x800 pixels)
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Power requirements Parent unit: 3.7V 5000mAh, 18.5Wh Lithium-ion battery
Baby unit power adapter: Output: 5V DC @ 1A
Parent unit power adapter: Output: 5V DC @ 2A
Technical specifications
Credits:
The Background Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Stream Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Crickets At Night sound file was created by Mike Koenig, and is used under the Creative Commons license.
The Heart Beat sound file was created by Zarabadeu, and is used under the Creative Commons license.
Important safety instructions
1 LINK LED light
2
LED light
3 3- level sound indicator
light
4 TALK
Press and hold to talk to
the baby unit.
While in a submenu,
press to exit.
5
Press to zoom in/out.
When in the main menu,
press to go to the
Help & Info page.
6 Arrow keys
7 MENU/SELECT
Press to enter the main
menu.
While in a menu, press to
choose an item, or save a
setting.
8 - VOL/ VOL +
Increase or decrease
parent unit’s volume.
9 Microphone
10 POWER key
11 Power jack
12 RESET
Force reboot the parent
unit.
13 Antenna
14 Speaker
15 Stand
1 Microphone
2 Camera lens
3 Light sensor
4 LED indicator
5 Infrared LEDs
6
ON/OFF switch
7 Antenna
8 Speaker
9 Temperature sensor
Position the sensor horizontally for
its optimal usage.
10 Power jack
11 Threaded socket for wall mounting
12 Pair button
1 set for VM919HD
2 sets for VM919-2HD
Need help?
S
m
Parent unit icons
Main menu
Monitoring mode (For VM919-2HD only)
Baby unit 1 in Single mode
Baby unit 2 in Single mode
Patrol mode
Split mode
Melodies and soothing sounds
Melodies and Soothing Sounds
Select play all melodies, or play one of the
five melodies and four soothing sounds.
Timer
You can also set the timer to stop playing
after 15, 30 or 60 minutes, or playing non-
stop.
Alerts - Sound, motion and temperature
Sound
Select sound Sensitivity level.
Turn on/off Sound Detection Alert.
Turn on/off Auto Wake Up function.
(See Sound Detection and Auto Wake Up
section)
Motion
Turn on/off Motion Alert.
Select motion Sensitivity level.
(See Motion Detection section)
Main menu
Temperature
Turn on/off Temperature Alert.
Set the parent unit to beep whenever the
room temperature detected by the baby
unit falls outside of the set temperature
range.
Select Minimum temperature for alert
range.
Select Maximum temperature for alert
range.
Select temperature Format.
Set temperature display in Fahrenheit (
o
F)
or Celsius (
o
C
).
Parent unit settings
Adjust parent unit screen Brightness.
Turn on/off Dim Mode.
Baby unit settings
Turn on/off baby unit’s Status LED.
Select Field of View.
Choose Wide angle or Standard .
Adjust baby unit’s speaker Volume.
General settings
Turn on/off Low Battery Alert Tone.
Set the parent unit to beep when the
battery is low.
Turn on/off No Link Alert Tone.
Set the parent unit to beep when the link
between the parent unit and the baby unit
is lost.
Main menu icons
VM919HD
VM919-2HD
Quick start guide
VM919HD
VM919-2HD
For more support information
S
m
x 2
x 2
Quick start guide
Strangulation
Hazard
Keep this cord out of reach of children.
The cord needs to be at least three feet
away from the child at all times. Do not
use with an extension cord. Do not
remove this tag.
Éloignez ce cordon des enfants. Le
cordon doit se trouver à au moins trois
pieds d’un enfant et ce, en tout temps.
N’utilisez pas de rallonge. Ne retirez pas
cette étiquette.
Mantenga este cable fuera de la alcance
de los niños. Este cable debe estar por
lo menos tres pies fuera de la alcance
del niño en todo momento. No lo use
con una extensión inalámbrica. No quite
esta etiqueta.
Risque
d’étranglement
Riesgo de
estrangulación
Charge the parent unit battery before use
When you have connected and
turned on the parent unit, the battery
will be charged automatically.
NOTESNOTE
Notes
Before using the baby monitor for
the first time, charge the parent unit
battery for 12 hours. When the parent
unit battery is fully charged, the
battery icon becomes solid .
It takes longer to charge the battery
when the parent unit is turned on. To
shorten the charging time, turn the
parent unit off while charging.
The standby time varies depending on
the sensitivity level you set, your actual
use and the age of the battery.
The battery icon indicates the battery status (see the following table).
Battery indicators Battery status Action
The screen displays .
The light flashes.
The battery has very little
charge and may be used for
only a short time.
Charge
without interruption
(about
30 minutes).
The battery icon becomes
solid .
The battery is fully charged. To keep the battery charged, connect
it to AC power when not in use.
Slide the switch to ON to power on
your baby unit.
After the parent unit is fully charged,
press POWER until the welcoming
screen appears.
Raise the parent unit antenna
for better reception
1
Connect the baby monitor (Cont’d)
> 3ft (1m)
< 3m
> 3m
<
3ft (1m)
3ft (1m)
Adjust speaker volume
Press -VOL / VOL+ to adjust your parent unit
speaker volume. It determines the volume of
sound transmitted from your baby unit.
Muted
Zoom
Press to zoom in or out.
Talk to your baby via the baby unit
1. Press and hold the TALK key.
2. When the icon displays on screen,
speak to your parent unit. Your voice is
transmitted to the baby unit.
3. When finish talking, release
the TALK key and hear your baby again.
Press and hold
Turn on/off the parent unit screen
You can turn on or off the parent unit
screen without powering off the parent
unit. You can still hear sound from the
baby unit.
Press POWER on the parent unit to
turn off the screen.
Press any keys on the parent unit to
turn on the screen again.
2
1
3
4
5
6
7
8
9
13
14
15
12
11
10
1
6
12
11
10
2
3
5
7
8
9
4
1
6
12
11
10
2
3
5
7
8
9
4
1
6
12
11
10
2
3
5
7
8
9
4
or
Current view status
The baby unit number that is being viewed
when in:
- Single CAM mode.
- Patrol mode (* For VM919-2HD only).
- Split mode (* For VM919-2HD only).
Split mode
(* For VM919-2HD only)
Patrol mode
(* For VM919-2HD only)
Night vision feature is activated automatically.
Motion alert is turned on.
Sound detection alert is turned on.
Melodies or soothing sound are turned on.
Parent unit speaker is muted.
Temperature alert is turned on.
Status icons
Alert icons
Displays when parent unit’s battery is low
and needs charging.
Displays when motion is detected at a baby
unit.
Displays when sound is detected at a baby
unit.
Baby unit detects temperature exceeds the
set maximum.
Baby unit detects temperature is lower than
the set minimum.
The applied nameplate is located at the bottom of the baby unit’s
base.
When using your equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and
injury, including the following:
1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height above 2
meters.
4. This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be
used as such.
5. This product is not intended for use as a medical monitor.
6. Do not use this product near water. For example, do not use
it next to a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
7. CAUTION: Use only the battery provided. There may be a risk
of explosion if a wrong type of battery is used for the parent
unit. The battery cannot be subjected to high or low extreme
temperature and low air pressure at high altitude during use,
storage or transportation. Disposal of battery into fire or a hot
oven, or mechanically crushing or cutting or the battery can
result in an explosion. Leaving the battery in an extremely
high temperature surrounding environment can result in an
explosion or the leakage of flammable liquid of gas. Battery
subjected to extremely low air pressure may result in an ex-
plosion or the leakage of flammable liquid or gas. Dispose of
used battery according to the information in The RBRC seal.
8. Use only the adapters included with this product. Incorrect
adapter polarity or voltage can seriously damage the product.
Power adapter information:
Baby Unit Output: 5V DC 1A
VTech Telecommunications Ltd.
Model: VT05EUS05100
Parent Unit Output: 5V DC 2A
VTech Telecommunications Ltd.
Model: VT07EUS05200
Rechargeable battery information:
3.7V 5000mAh, 18.5Wh Lithium-ion Battery
Zhuhai Great Power Energy Co., Ltd.
Model: GSP806090-5Ah-3.7V-1S1P
9. The power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling, un-
der-the-table or cabinet outlet.
10. For pluggable equipment, the socket-outlet (power adapter)
shall be installed near the equipment and shall be easily
accessible.
11. Unplug this product from the wall outlet before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth for
cleaning.
12. Do not cut off the power adapters to replace them with other
plugs, as this causes a hazardous situation.
13. Do not allow anything to rest on the power cords. Do not
install this product where the cords may be walked on or
crimped.
14. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of
the type of power supply in your home, consult your dealer or
local power company.
15. The equipment is to be supplied from an identified USB port
complying with the requirements of Limited Power Source.
16. Do not overload wall outlets or use an extension cord.
17. Do not place this product on an unstable table, shelf, stand or
other unstable surfaces.
18. This product should not be placed in any area where proper
ventilation is not provided. Slots and openings in the back or
bottom of this product are provided for ventilation. To protect
them from overheating, these openings must not be blocked
by placing the product on a soft surface such as a bed, sofa
or rug. This product should never be placed near or over a
radiator or heat register.
19. Never push objects of any kind into this product through
the slots because they may touch dangerous voltage points
or create a short circuit. Never spill liquid of any kind on the
product.
20. To reduce the risk of electric shock, do not disassemble this
product, but take it to an authorized service facility. Opening
or removing parts of the product other than specified access
doors may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the
product is subsequently used.
21. You should test the sound reception every time you turn on
the units or move one of the components.
22. Periodically examine all components
for damage.
23. There is a very low risk of privacy loss when using certain elec-
tronic devices, such as baby monitors, cordless telephones,
etc. To protect your privacy, make sure the product has never
been used before purchase, reset the baby monitor period-
ically by powering off and then powering on the units, and
power off the baby monitor if you will not use it for some time.
24. Children should be supervised to ensure that they do not play
with the product.
25. The small parts of this monitor can be swallowed by babies or
small children. Keep these parts out of reach of children.
26. The product is not intended for use by persons (including
children) with reduced physical, sensory or mental capabili-
ties, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS
Cautions
Use and store the product at a temperature between 32
o
F and
104
o
F.
Burn hazard, fire hazard, explosion hazard associated with
mishandling of the battery.
Do not expose the product to extreme cold, heat or direct
sunlight. Do not put the product close to a heating source.
Warning—Strangulation Hazard—
Children have STRANGLED in cords. Keep this
cord out of the reach of children (more than 3 ft
(0.9m) away). Do not remove this tag.
Never place the camera unit(s) inside the baby’s
crib or playpen. Never cover the camera unit(s) or parent unit
with anything such as a towel or a blanket.
Other electronic products may cause interference with your
camera unit. Try installing your camera unit as far away from
these electronic devices as possible: wireless routers, radios,
cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless tele-
phones.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent
research entity, led a multidisciplinary evaluation of the
interference between portable wireless devices and implanted
cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless devices at least six inches from the
pacemaker.
Should NOT place wireless devices directly over the pacemak-
er, such as in a breast pocket, when it is turned ON.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards regarding
electromagnetic fields (EMF). If handled properly and according
to the instructions in this user’s manual, the product is safe to be
used based on scientific evidence available today.

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