User's Manual

For operations and guides to help you using your video monitor,
and for latest information and supports, go and check the online
help topics and online FAQs.
Use your smartphone or mobile device to access our online help.
• Go to
https://help.vtechphones.com/vm818hd; OR
• Scan the QR code on the right. Launch the camera app or QR code scanner app
on your smartphone or tablet. Hold the device’s camera up to the QR code and
frame it. Tap the notification to trigger the redirection of the online help.
- If the QR code is not clearly displayed, adjust your camera’s focus by moving
your device closer or further away until it is clear.
You can also call our Customer Support at 1 [phone] [in US] or
1 [phone] [in Canada] for help.
NOTESNOTE
• The rechargeable battery in the parent unit is built-in.
• Use only the power adapters supplied with this product.
• Make sure the parent unit and the baby unit are not connected
to the switch controlled electric outlets.
• Connect the power adapters in a vertical or floor mount position
only. The adapters’ prongs are not designed to hold the weight
of the parent unit and the baby unit, so do not connect them to
any ceiling, under-the-table, or cabinet outlets. Otherwise, the
adapters may not properly connect to the outlets.
• Make sure the parent unit, the baby unit and the power adapter
cords are out of reach of children.
• To maintain compliance with the FCC’s RF exposure guidelines,
place the baby unit at least 20cm from nearby persons.
Specifications are subject to change without notice.
© 2021 VTech Communications, Inc. All rights reserved.
04/21. VM818-XHD_QSG_V1.
VM818HD
Full Color
HD Video Monitor
Go to www.vtechphones.com
to register your product for enhanced
warranty support and the latest VTech
product news.
1
Connect the baby monitor
2
Power on or off the baby monitor
What’s in the box
4
Status check
Once you power on both your
baby unit and parent unit, your
parent unit displays image from
the baby unit, and the LINK LED
light turns on.
The green LED light of the
baby unit turns on.
3
Positioning the baby monitor
Caution
• The default volume of your parent unit is level
3, and the maximum volume is level 5. If you
experience high-pitched screeching noise from
your baby monitor while positioning:
- Make sure your baby unit and parent unit are
more than 3 feet (1 meter) apart, OR
- Lower the volume of your parent unit.
NONO
Note
• To avoid interference from other electronic
devices, place your baby monitor at least 3 feet
(1 meter) away from devices such as wireless
routers, microwaves, cell phones and computers.
Use the menu
Press MENU to enter the menu, choose a
menu item, or save a setting. You can use
the parent unit for advanced settings or
operations, such as to play or stop the baby
unit lullaby, or to adjust the baby unit sound
sensitivity.
While in the menu:
• Press , , or to scroll among the
menu options.
• Press SELECT to select an item, or to save
a setting.
• Press TALK to return to the live video.
• Press
to go to the Help & info page.
Basic operation - Parent unit
Overview - Parent unit
Overview - Baby unit
Transmit frequency Baby unit: 2405 - 2475 MHz
Channels 32
LCD 5’’ Color LCD
(IPS 1280x720 pixels)
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range
may vary according to environmental conditions at the time of use.
Power requirements Parent unit: 3.8V 2100mAh Lithium-ion battery
Baby unit and parent unit power adapters:
Output: 5V DC @ 1A
Technical specifications
Credits:
The Background Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Stream Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Crickets At Night sound file was created by Mike Koenig, and is used under the Creative Commons license.
The Heart Beat sound file was created by Zarabadeu, and is used under the Creative Commons license.
The applied nameplate is located at the bottom of the baby
unit’s base.
When using your equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and injury, including the following:
1. Follow all warnings and instructions marked on the
product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height above
2 meters.
4. This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be
used as such.
5. This product is not intended for use as a medical monitor .
6. Do not use this product near water. For example, do not
use it next to a bath tub, wash bowl, kitchen sink, laundry
tub or swimming pool, or in a wet basement or shower.
7. CAUTION: Use only the battery provided. There may be a risk
of explosion if a wrong type of battery is used for the parent
unit. The battery cannot be subjected to high or low extreme
temperature and low air pressure at high altitude during use,
storage or transportation. Disposal of battery into fire or a hot
oven, or mechanically crushing or cutting or the battery can
result in an explosion. Leaving the battery in an extremely
high temperature surrounding environment can result in an
explosion or the leakage of flammable liquid of gas. Battery
subjected to extremely low air pressure may result in an
explosion or the leakage of flammable liquid or gas. Dispose of
used battery according to the information in The RBRC seal.
8. Use only the adapters included with this product.
Incorrect adapter polarity or voltage can seriously
damage the product.
Power adapter information:
Parent unit output: 5V DC 1 A
VTech Telecommunications Ltd.
Model: VT05EUS05100
Baby unit output: 5V DC 1A.
VTech Telecommunications Ltd.
Model: VT05EUS05100
Rechargeable battery information:
Li-ion battery, 3.8V 2100mAh
Zhongshan Tianmao Battery Co., Ltd.
Model Number: BP1763
9. The power adapters are intended to be correctly oriented
in a vertical or floor mount position. The prongs are not
designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
10. For pluggable equipment, the socket-outlet shall
be installed near the equipment and shall be easily
accessible.
11. Unplug this product from the wall outlet before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth for
cleaning.
12. Do not cut off the power adapters to replace them with
other plugs, as this causes a hazardous situation.
13. Do not allow anything to rest on the power cords. Do not
install this product where the cords may be walked on or
crimped.
14. This product should be operated only from the type
of power source indicated on the marking label. If you
are not sure of the type of power supply in your home,
consult your dealer or local power company.
15. Do not overload wall outlets or use an extension cord.
16. Do not place this product on an unstable table, shelf, stand
or other unstable surfaces.
17. This product should not be placed in any area where
proper ventilation is not provided. Slots and openings
in the back or bottom of this product are provided for
ventilation. To protect them from overheating, these
openings must not be blocked by placing the product
on a soft surface such as a bed, sofa or rug. This product
should never be placed near or over a radiator or heat
register.
18. Never push objects of any kind into this product through
the slots because they may touch dangerous voltage
points or create a short circuit. Never spill liquid of any
kind on the product.
19. To reduce the risk of electric shock, do not disassemble
this product, but take it to an authorized service facility.
Opening or removing parts of the product other than
specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently
used.
20. You should test the sound reception every time you turn
on the units or move one of the components.
21. Periodically examine all components for damage.
22. There is a very low risk of privacy loss when using certain
electronic devices, such as baby monitors, cordless
telephones, etc. To protect your privacy, make sure the
product has never been used before purchase, reset
the baby monitor periodically by powering off and then
powering on the units, and power off the baby monitor
if you will not use it for some time.
23. Children should be supervised to ensure that they do not
play with the product.
24. The product is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
SAVE THESE INSTRUCTIONS
Cautions
1. Use and store the product at a temperature between 32
o
F
and 104
o
F.
2. Do not expose the product to extreme cold, heat or
direct sunlight. Do not put the product close to a heating
source.
3. Batteries should not be exposed to excessive heat such as
bright sunshine or fire.
4.
Warning—Strangulation Hazard—
Children have STRANGLED in cords. Keep
this cord out of the reach of children (more
than 3 ft (0.9m) away). Do not remove this
tag.
5. Never place the baby unit(s) inside the baby’s crib or
playpen. Never cover the baby unit(s) or parent unit with
anything such as a towel or a blanket.
6. Other electronic products may cause interference
with your baby monitor. Try installing your baby
monitor as far away from these electronic devices
as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless
telephones.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent
research entity, led a multidisciplinary evaluation of the
interference between portable wireless devices and
implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless devices at least six inches from the
pacemaker.
• Should NOT place wireless devices directly over the
pacemaker, such as in a breast pocket, when it is turned ON.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards regarding
electromagnetic fields (EMF). If handled properly and
according to the instructions in this user’s manual, the product
is safe to be used based on scientific evidence available today.
Important safety instructions
1 LINK LED light
2
LED light
3 3- level sound indicator
light
4
TALK /
• Press and hold to talk to
the baby unit.
• While in a submenu,
press to exit.
5
• Press to zoom in/out.
• When in the main menu,
press to go to the
Help & Info page.
6 Arrow keys
7 MENU/SELECT
• Press to enter the main
menu.
• While in a menu, press to
choose an item, or save a
setting.
8 - VOL/ VOL +
• Increase or decrease
parent unit’s volume.
9 Microphone
10 Speaker
11 POWER / LCD ON/OFF
12 Power jack
13 RESET
Force reboot the parent
unit.
14 Antenna
15 Stand
1 Infrared LEDs
2 Camera lens
3 Light sensor
4 Microphone
5 Night light
6
Night light ON/OFF key
7 LED indicator
8 Power ON/OFF switch
9 Speaker
10 Antenna
11 Power jack
12 Temperature sensor
Position the sensor horizontally for its
optimal usage.
Caution
• Do not bend the temperature sensor
upward.
13 Threaded socket for wall mounting
14 Pair button
Need help?
S
m
Parent unit icons
Main menu
Monitoring mode
(When paired with VM818-0HD only)
• Baby unit 1 in Single mode
• Baby unit 2 in Single mode
2
1
• Patrol mode
• Split mode
Melodies and soothing sounds
Melodies and Soothing Sounds
• Select play all melodies, or play one of the
five melodies and four soothing sounds.
Timer
• You can also set the timer to stop playing
after 15, 30 or 60 minutes, or playing non-
stop.
Alerts - Sound, motion and temperature
Sound
• Select sound Sensitivity level.
• Turn on/off Sound Detection Alert.
• Turn on/off Auto Wake Up function.
(See Sound Detection and Auto Wake Up
section)
Motion
• Turn on/off Motion Alert.
• Select motion Sensitivity level.
(See Motion Detection section)
Main menu
Temperature
• Turn on/off Temperature Alert.
Set the parent unit to beep whenever the
room temperature detected by the baby
unit falls outside of the set temperature
range.
• Select Minimum temperature for alert
range.
• Select Maximum temperature for alert
range.
• Select temperature Format.
Set temperature display in Fahrenheit (
o
F)
or Celsius (
o
C ).
Parent unit settings
• Adjust parent unit screen Brightness.
• Turn on/off Dim Mode.
Baby unit settings
• Turn on/off Night Light.
• Turn on/off baby unit’s Status LED.
• Adjust baby unit’s speaker Volume.
General settings
• Turn on/off Low Battery Alert Tone.
Set the parent unit to beep when the
battery is low.
• Turn on/off No Link Alert Tone.
Set the parent unit to beep when the link
between the parent unit and the baby unit
is lost.
• Add Baby Unit
• Remove Baby Unit
Main menu icons
VM818HD
Quick start guide
VM818HD
For more support information
S
m
x 2
x 2
Quick start guide
Strangulation
Hazard
Keep this cord
out of reach of chi
ldre
n.
The cord needs to be at least three feet
away
from
t
he
c
hild
at
all times. Do not
use wit
h
an
extensio
n cord. Do
not
remove this tag.
Éloi
gnez
c
e cord
o
n de
s enfants.
Le
cor
d
on doit
se
trouver à
au
moins
t
r
o
is
pieds d’u
n
enfant et
ce
,
en tout temp
s.
N’utilisez
pas de
rallonge. Ne retirez
pas
cette étiquette
.
Manteng
a
este
ca
ble fuera de la a
lc
a
nce
de
los niños
. Este cable debe estar por
lo menos tre
s pies
f
ue
ra de la al
cance
del niño en tod
o momento
.
No lo use
con una exte
nsión inalámbrica. No
quite
esta etiqueta.
Risque
d’étranglement
Riesgo de
estrangulación
Charge the parent unit battery before use
When you have connected and turned
on the parent unit, the battery will be
charged automatically.
NONO
Notes
• Before using the baby monitor for the first
time, charge the parent unit battery for 12
hours. When the parent unit battery is fully
charged, the battery icon becomes solid
.
• It takes longer to charge the battery when
the parent unit is turned on. To shorten the
charging time, turn the parent unit off while
charging.
• The standby time varies depending on the
sensitivity level you set, your actual use and
the age of the battery.
The battery icon indicates the battery status (see the following table).
Battery indicators Battery status Action
The screen displays .
The
light flashes.
The battery has very little
charge and may be
used for
only a short time.
Charge without interruption (about
30 minutes).
The battery icon becomes
solid
.
The battery is fully charged. To keep the battery charged, connect
it to AC power when not in use.
Slide the ON/OFF switch leftward
to power on your baby unit.
After the parent unit is fully charged,
press POWER until the welcoming
screen appears.
Raise the parent unit antenna
for better reception
1
Connect the baby monitor (Cont’d)
< 3ft (1m)
> 3ft (1m)
≥
<
3ft (1m)
3ft (1m)
﹏﹏﹏
﹏﹏
﹏
﹏﹏﹏﹏
﹏﹏﹏﹏
﹏﹏﹏﹏
﹏﹏﹏﹏﹏
﹏﹏﹏﹏﹏
﹏﹏﹏﹏
﹏
﹏﹏
﹏
﹏
﹏﹏
﹏﹏﹏﹏
﹏﹏﹏﹏
﹏﹏﹏﹏
﹏﹏﹏﹏﹏
﹏﹏﹏
﹏﹏
﹏﹏
﹏
﹏﹏
Adjust speaker volume
Press -VOL / VOL+ to adjust your parent unit
speaker volume. It determines the volume of
sound transmitted from your baby unit.
Zoom
Press
to zoom in or out.
Talk to your baby via the baby unit
1. Press and hold the TALK key.
2. When the
icon displays on screen,
speak to your parent unit. Your voice is
transmitted to the baby unit.
3. When finish talking, release
the TALK key and hear your baby again.
Turn on/off the parent unit screen
You can turn on or off the parent unit
screen without powering off the parent
unit. You can still hear sound from the
baby unit.
• Press POWER on the parent unit to
turn off the screen.
• Press any keys on the parent unit to
turn on the screen again.
Split mode
(* When paired with
VM818-0HD only)
Patrol mode
(* When paired with
VM818-0HD only)
Night vision
feature is activated
automatically.
Motion alert is turned
on.
Sound detection
alert is turned on.
Status icons
Alert icons
• Displays when parent unit’s battery is low and
needs charging.
• Displays when motion is detected at a baby unit.
• Displays when sound is detected at a baby unit.
• Baby unit detects temperature exceeds the set
maximum.
• Baby unit detects temperature is lower than the
set minimum.
UL STD.
62368-1
CERTIFIED TO
CSA STD.
C22.2 NO.62368-1
CONFORMS TO
> 3ft (1m)
37
10:25 AM
Muted
37
10:
25 AM
37
10:
2
5 AM
Press and hold
2
1
3
4
5
6
7
8
9
12
13
14
15
11
10
1
2
3
4
5
9
10
6
7
12
11
8
14
13
Caution
• Position the baby unit’s temperature
sensor horizontally for its optimal
usage. Do not bend it upward.
or
Current view status
• The baby unit number that is being viewed when in:
- Single CAM mode.
- Patrol mode
(* When paired with VM818-0HD only).
- Split mode
(* When paired with VM818-0HD only).
Melodies or soothing
sound are turned on.
Night light is turned
on.
Parent unit speaker is
muted.
Temperature alert is
turned on.
Real-time
temperature
indicator
Battery status
indicator