User Manual 2.
Congratulations on your purchase of this AT&T product. Before using this telephone system, please read Important Safety Instructions in the Appendix of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call Toll Free 1 (800) 222-3111 In Canada, Call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model No.: AT&T E2116 Product Name: 2.
IMPORTANT Information about Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your phone service provider if: • You have both Caller ID and Call Waiting, but as separate services (you may need combined service).
You must install and charge the battery before using the telephone. STOP! See page 7 for easy instructions. For customer service or product information, visit our web site at Please also read www.telephones.att.com or call 1-800-222-3111. In Canada, call 1-866-288-4268. on page 32.
User Manual 2.4 GHz Cordless Telephone E2116 with Caller ID & Call Waiting MUTE CHAN REDIAL Table of contents Getting Started Quick reference guide ........................ 2 Parts checklist ...................................... 4 Before you begin .................................. 5 Telephone base installation................ 6 Battery installation & charging .......... 7 Wall mounting ...................................... 8 Belt clip & optional headset ..............
Getting Started Quick reference guide Handset MENU SELECT CID While on a call, press to lower the volume. A double beep will sound when you reach the lowest setting. While the phone is not in use, press to display caller ID information. While entering names or numbers into memory, press to delete last character entered. Press to display menu, or to select highlighted item from menu. DIR While on a call, press to increase the volume. A double beep will sound when you reach the highest setting.
Getting Started Quick reference guide Telephone Base New Voicemail If you subscribe to telephone company voicemail with a visual message waiting signal, this light flashes, and MESSAGE WAITING displays on the handset screen when you have voicemail waiting. Charge/In Use Handset Locator Flashes slowly when the handset is in use. Glows steadily when the handset is charging in its base. Flashes in cadence with incoming ringing. Press to page the handset.
Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: MUTE CHAN REDIAL b. Telephone handset a. Telephone base e. Belt clip d. Wall mount bracket g. Battery pack a. Telephone base b. Telephone handset c. Power adaptor d. Wall mount bracket e. Belt clip f. Telephone line cord g. Battery pack 4 c. Power adaptor f.
Getting Started Before you begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC).
Getting Started Telephone base installation IMPORTANT! FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM: 1. Choose a central location for your base unit. 2. Install your base unit and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate the base units as far away as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5.
Getting Started Battery installation & charging After battery installation, place the handsets in the base unit or charger and allow to charge for at least 16 hours before use.You can keep the batteries charged by returning the handsets to the base unit or charger after each use. Recharging of a fully depleted battery may take up to 14 hours. A fully charged battery could provide up to 5 hours of talk time, or 8 days of standby time. Actual battery life depends on usage condition and age of battery.
Getting Started Wall mounting The line cord of the base unit can be plugged into any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Install the line cord as shown in the diagram. Connect cords as shown on page 6, then press and slide the cords down firmly so the base is held securely on outlet mounting pegs. Plug power adaptor into electrical outlet.
Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, use any industry standard 2.5 mm headset (available separately). For best result, use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
Telephone Operation Handset Operation Making a Call Press PHONE (A) or SPEAKER (B), then dial the number. -OR- Dial the number (use to backspace and make corrections), then press PHONE (A) or SPEAKER (B) to call. D E A Flash B Call Waiting During a call, press FLASH (A) to receive the new incoming call if call waiting is activated. Channel Press CHAN (C) to switch to a clear channel without interference while on a call.
Telephone Operation Handset Operation MENU/SELECT Press (A) to display menu, or to select highlighted item from menu. Off During a call, press (B) to hang up. While using menus, press to cancel an operation, back up, or exit the menu display. Press OFF (B) to temporarily mute the ringer during an incoming call. A H B G E MUTE CHAN F D REDIAL C Redial/Pause Press (C) to view redial memory. While entering numbers, press and hold to insert a dialing pause.
Telephone Operation Handset Settings From the feature menu, you can change settings to customize how the telephone works. MENU Press SELECT, then use the and buttons to scroll to the feature to be changed. Press OFF anytime to cancel an operation, back up to the previous menu, or exit the menu display. Ringer Type The Ringer Type allows you to choose one of 4 ringer tones for incoming calls or MENU intercom calls.
Telephone Operation Base Operation New Voicemail If you subscribe to the voice mail service with a visual message waiting signal from your telephone company, this light flashes, and MESSAGE WAITING is displayed on the screen of the handset when there is voicemail waiting. Handset Locator Press to page the handset. Press again, press OFF on handset, or place handset in the base to cancel the page. Charge/In use Indicator • Flashes slowly when the handset is in use.
Telephone Operation Messages MESSAGE WAITING 5/01 5:40 PM CLEAR? YES Message Waiting Your phone is designed to work with most local and regional telephone service providers’ voice messaging systems, providing alerts on both the handset and base unit when new messages come in. Voice messaging is a subscription service available through most service providers for a monthly fee. Contact your local telephone company for more information.
Telephone Operation Messages Display Screen Messages Screen Display: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for a dial tone. PHONE ON The handset is in use. MESSAGE WAITING There is have new voicemail. ** PAGING ** The base is paging the handset. NEEDS RECHARG- The battery needs to be recharged. ING CAN’T CONNECT The handset is changing to one of the 30 channels for better reception. Displays when base power is off and PHONE is pressed.
Telephone Operation Speed Dial Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign (1 through 9).You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions. Store a Number/Name in Speed Dial • Press MENU / SELECT on the handset. • Press or until the screen displays SPEED DIAL. • Press SELECT. The screen displays ENTER 1-9.
Telephone Operation Speed Dial • • • • • SPEED EDIT ERASE 555-1234 01 SPEED EDIT ERASE 555-1234 01 When you finish entering the name, press SELECT. The screen displays ENTER NUMBER. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to store pauses in the dialing sequence. -ORPress REDIAL/PAUSE to display the last number dialed from this handset. MENU Press SELECT to store your entry. The screen displays DISTINCT RING? and the current setting.
Telephone Operation Speed Dial • • • Press SELECT. The screen displays ERASE NO YES and the number. Press or until YES flashes. Press SELECT. A confirmation beep will sound. Dial a Speed Dial Entry • Press and hold the speed dial location key (1 through 9) of the entry you wish to dial. • Press PHONE or SPEAKER to dial the displayed number in memory.
Directory Directory Your phone can store 30 (including the 9 speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in each handset. Store an entry MENU • Press SELECT. The screen displays DIRECTORY. • Press SELECT. The screen displays ENTER NAME. • Using the chart on page 16, enter up to 15 characters for the name to be stored with the number. Use to backspace and make corrections; use to advance and add a space.
Directory • • • Press SELECT to confirm and move on to edit the number. Use to backspace and make corrections. Press SELECT to confirm and move to edit the distinctive ring setting. Press SELECT to save the edited information. Delete an entry Press DIR. The screen displays DIRECTORY. Press or to scroll alphabetically through entries stored in the directory. — OR — Input the first letter of the entry to be deleted. • When the screen displays the desired entry, press SELECT. Then press until ERASE flashes.
Caller ID Logs Caller ID Log Shared Caller ID Log CHARLIE L JOHNSON 908-555-0100 5/01 5:40 PM NEW OLD 28 * The Caller ID Log is stored in the base unit, and is shared by all handsets. Each handset’s call log is independent from the other handset. For example, when you delete one or all call log entries from one handset, the information on all other handsets will not be affected.
Caller ID Logs Caller ID Log LCD Screen For each incoming call, the screen displays the following information between the first and second rings: • • • • The caller’s name (15 letters are sent by your telephone company) The caller’s area code and telephone number. The time and date of the call. The repeat tag (*) in the upper right corner, indicating the caller has called more than once.
Caller ID Logs 6 NEW CALLS NEW Pat Williams 555-1234 NEW 11/23 10:31 AM Chris Thompson 908-555-0100 NEW 11/23 10:21 AM To review the call log To review the call log • Press CID on the cordless handset to activate the incoming call record. • Press the two arrow keys ( and on the cordless handset) to scroll through the incoming records to review incoming calls and check for missed calls.
Caller ID Logs To review the call log To store from the Caller ID Log into the directory • Press on the cordless handset to activate the caller ID log. • Press or on the cordless handset to scroll to the desired number to be stored. • If you wish to change how the number is stored, press #. The screen displays all alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only, 1 + number). See the note in the section above on changing the dialing sequence.
Caller ID Logs 908-555-0100 5/01 5:40 PM OLD 28 DIAL PROGRAM 908-555-0100 5/01 5:40 PM OLD 28 908-555-0100 5/01 5:40 PM OLD 28 DIAL PROGRAM 908-555-0100 5/01 5:40 PM OLD 28 DISTINCT RING? N 908-555-0100 5/01 5:40 PM OLD 28 Dial a Displayed Number • Locate the desired record in call history. • If you wish to change how the number is dialed, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number).
Caller ID Logs HANDSET 1 6 NEW CALLS NEW To review the call log To review the call log Press CID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. Pat Williams 555-1234 11/23 10:31 AM NEW To return a call Press PHONE (or SPEAKER) to call the number as displayed.
Caller ID Logs Display Screen Messages Screen Displays: When: PRIVATE The other party is blocking the name and/or number information. UNKNOWN Your phone company is unable to receive information about this caller’s name and/or number. * (after name) This person called consecutively.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure the telephone line cord is securely plugged firmly into the base unit and the telephone wall jack. • Charge the battery in the handset for at least 16 hours.
Appendix Troubleshooting • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. • Other electronic products can cause interference to your cordless phone.
Appendix Troubleshooting I hear other calls while using my phone • I hear noise in the handset, and none of the keys or buttons work • Make sure the power cord is plugged in securely. My handset does not ring when I receive a call • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. Press the CHAN key while on a call to change to a clear channel. • Disconnect the base unit from the telephone jack, and plug in a regular telephone.
Appendix Troubleshooting My calls fade out or cut in and out while I’m using my handset The charge light is off My Caller ID isn’t working • Press the CHAN button while on a call until the interference has been eliminated. • Other electronic products can cause interference with your cordless phone.
Appendix Troubleshooting • Re-install the battery, and place handset in base cradle. • Wait for the handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place. If you subscribe to DSL service • If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.
Appendix Important product information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Save these instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Save these instructions Precautions for Users of Implanted Cardiac Pacemakers Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 15 If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening.
Appendix Limited Warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1-800-222-3111 or www.telephones.att.com. In Canada, call 1-866-2884268.
Appendix Limited Warranty 4 What is not covered by this limited warranty? This limited warranty does not cover: • Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or • Product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or • Product to the extent that the problem exper
Appendix Limited Warranty 6 What must you return with the Product to get warranty service? You must: a return the entire original package and contents including the Product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt (keep a copy for your records); and c provide your name, complete and correct mailing address, and telephone numb
Appendix Technical specifications RF Frequency Band (Handset to base) 921.4 MHz — 927.2 MHz RF Frequency Band (Base to handset) 2400.9 MHz — 2405.1 MHz 30 Channels Operating Temperature 32 —122 F 0°C — 50°C Base Unit Voltage (AC Voltage, 60Hz) 120V AC 60Hz Base Unit Voltage (AC Adapter Output) E2116: 9V DC 300mA E2116: 9V DC 400mA Handset Voltage 3.
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