Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 32 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started . . . . . . . . Parts checklist . . . . . . . . . Telephone base installation. . . Battery installation and charging Wall mounting. . . . . . . . . . Handset layout . . . . . . . . . Telephone base layout . . . . . Telephone settings . . . . . . Date and time . . . . . . . . . . Ringer . . . . . . . . . . . . . . Ringer volume . . . . . . . . . Dial mode . . . . . . . . . . . . Home area code . . . . . . . . Language . . . . . . . . . . . . Clear voice mail . . . . . . . .
Table of contents Dial a speed dial number . . . . . . Reassign speed dial locations . . . About caller ID . . . . . . . . . . . Call log . . . . . . . . . . . . . . . Review the call log . . . . . . . . . Make a call log entry ready to dial . Dial a call log number. . . . . . . . Save a call log entry to the directory Delete from the call log . . . . . . . Call log display screen messages . Appendix . . . . . . . . . . . . . . Handset display screen messages . Battery . . . . . . . . . . . . . . .
Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service. VOL +/ D TA LK FLA SH OFF PR O G ABC DEF JKL MNO PQRS TUV W X YZ TONE OPER CHAN REDIAL DEL ETE PA USE 2. Telephone line cord 5. Battery 3. Telephone base power adapter 4. Battery compartment cover AN D H DS ET FIN 1. Handset 6. Telephone base 7. User’s manual www.vtechphones.
Getting started Telephone base installation • Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • The power unit is intended to be correctly oriented in a vertical QT ƀQQT OQWPV position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.
Battery installation and charging 1 3 2 • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase a replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. 4 SELECT VOL-/C ID VOL+/ TALK www.vtechphones.
Getting started Wall mounting Your telephone base is ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting UVWFU YKNN ſV KPVQ VJG JQNGU QP VJG VGNGRJQPG DCUG CPF OQWPVKPI DTCEMGV 5NKFG the telephone base down on the mounting studs until it locks into place. 4 www.vtechphones.
Handset layout • • • • /VOL-/CID When the telephone is not in use, press to review the call log. Press and hold to adjust the ringer volume when in idle mode. During a call, press to decrease the listening volume. A double beep will sound at the lowest setting. Press to scroll down while in programming mode. /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert.
Getting started AN D H DS ET FIN Telephone base layout FIND HANDSET • Press to page the handset. 6 www.vtechphones.
Telephone settings If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. Press PROG when the handset is in idle mode. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. 9JGP VJG JQWT KU ƀCUJKPI RTGUU or until the screen displays the correct hour and then press SELECT. 4.
Telephone settings Ringer • If the ringer is set to off, RINGER OFF and will be displayed. • Even if the ringer is set to off, the handsets will still ring when you press FIND HANDSET. You can select from the different ringers or turn the ringer off. 1. Press PROG when the handset is in idle mode. 2. Press or until the screen displays RINGER: and the current setting. 3. Press SELECT 6JG EWTTGPV UGVVKPI ƀCUJGU CPF [QW YKNN JGCT C UCORNG QH the ringer. 4. Press or to select RINGER: 1, 2, 3, 4 or OFF.
Telephone settings Basic operation Telephone settings Dial mode If you have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. Press PROG when the handset is in idle mode. 2. Press or until the screen displays DIAL MODE: and the current setting. 3. Press SELECT. 6JG EWTTGPV UGVVKPI ƀCUJGU or to select TONE or PULSE. 4. Press 5.
Telephone settings Language • The clear voice mail feature only removes the display NEW VOICE MAIL on the handset. It does not delete your voice mail message(s). 1. Press PROG when the handset is in idle mode. 2. Press or until LANGUAGE is displayed. 3. Press SELECT 6JG EWTTGPV UGVVKPI ƀCUJGU or until the screen displays the desired language (ENGLISH, 4. Press ESPANOL or FRANCAIS). 5.
Telephone operation Make calls • Press /FLASH and then use the dial pad keys to dial a number. -OR• 'PVGT VJG RJQPG PWODGT ſTUV CPF VJGP RTGUU /FLASH to dial. Press to backspace and erase digits. • The call timer will be activated during a call to show call duration. Basic operation Telephone operation Answer calls • Press any dial pad keys (except /VOL-/CID, /VOL+/ an incoming call. and OFF) to answer End calls • Press OFF or put the handset back to the telephone base to end a call.
Telephone operation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company. /FLASH on the handset to put the current call on hold and answer • Press the incoming call. /FLASH at anytime to alternate between calls.
Telephone operation Redial Basic operation Telephone operation • 6JG VGNGRJQPG UVQTGU ſXG OQUV TGEGPVN[ FKCNGF VGNGRJQPG PWODGTU KP VJG TGFKCN list. When the list is full, the oldest entry is deleted to make room for the new entry. • Press REDIAL/PAUSE repeatedly to review the redial list. Press CHAN/DELETE to delete the displayed number. /FLASH, then press REDIAL/PAUSE to dial the last telephone • Press number dialed.
Telephone operation Directory The directory can store up to 10 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry 1. Press PROG when in idle mode. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Use the dial pad keys to enter the name. See the Character chart on page 15. • Press to backspace and erase. • Press to advance. 4. 9JGP ſPKUJGF RTGUU SELECT or PROG.
Telephone operation Character chart Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses 1 2 3 4 5 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z 9 0 0 * * & , , - .
Telephone operation Edit a directory entry • When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone. • If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen. 16 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically.
Telephone operation Delete a directory entry www.vtechphones.com Basic operation Telephone operation 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. or to scroll through the entries stored in the directory 2. Press alphabetically. - OR 2TGUU VJG FKCN RCF MG[ HQT VJG ſTUV NGVVGT QH VJG GPVT[ [QW YCPV VQ FGNGVG +H necessary, scroll or VQ ſPF VJG FGUKTGF GPVT[ 3. When the screen displays the desired entry, press SPEED EDIT DEL 8005959511 or until DEL (delete) SELECT.
Telephone operation Copy a directory entry into speed dial 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR 2TGUU VJG FKCN RCF MG[ HQT VJG ſTUV NGVVGT QH VJG GPVT[ [QW YCPV VQ EQR[ +H necessary, scroll or VQ ſPF VJG FGUKTGF GPVT[ 3. When the screen displays the desired entry, press SPEED EDIT DEL 8005959511 SELECT. Then press or until SPEED ƀCUJGU 4. Press SELECT.
Telephone operation Speed dial Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in the handset. 1. Press PROG when the handset is in idle mode and then press or until the screen displays SPEED DIAL. 2. Press SELECT. The screen displays ENTER 1-9. 3. Press a key (1 through 9) to assign the speed dial location where this number will be stored. The screen displays ENTER NAME. 4.
Telephone operation 8. Press or to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a will be displayed with the entry 9. Press SELECT or PROG VQ EQPſTO ;QW YKNN JGCT C EQPſTOCVKQP VQPG Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. 2. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT ƀCUJGU SPEED EDIT DEL 8005959511 3.
Telephone operation 6. Press or to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry. 7. Press SELECT VQ EQPſTO ;QW YKNN JGCT C EQPſTOCVKQP VQPG Basic operation Telephone operation Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is idle mode. 2.
Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. SPEED EDIT DEL 2. When the screen displays the desired entry, press 8005959511 SELECT. Press or until SPEED ƀCUJGU 01 3. Press SELECT. The screen displays ENTER 1-9. 4. Press a key (1-9) to reassign this entry into another memory location. You will JGCT C EQPſTOCVKQP DGGR 22 www.vtechphones.
Telephone operation About caller ID www.vtechphones.com Basic operation Telephone operation The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company.
Telephone operation Call log • If you answer a call before the information appears on the screen, it will not be stored in the call log. • The time on the handset screen is automatically set and updated with incoming caller ID information if you subscribe to this service. • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.
Telephone operation Review the call log 1. Press /VOL-/CID to view the call log when the handset is in idle mode. 2. Press or to scroll through the entries. There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST.
Telephone operation Dial a call log number 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. /FLASH. 2. Press or to select the desired entry, then press -OR1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the desired entry. 3. Press SELECT, then DIAL ƀCUJGU 4. Press SELECT to dial. 26 www.vtechphones.
Telephone operation Save a call log entry to the directory www.vtechphones.com Basic operation Telephone operation 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the desired entry. If you wish to change how the number is saved, press # repeatedly 8005959511 until the desired option displays. See the Make a call 5:40PM 12/30 NEW28 log entry ready to dial section on page 25. or until PROGRAM 3. Press SELECT, then press DIAL PROGRAM ƀCUJGU 8005959511 4.
Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the entry to be deleted. 3. Press CHAN/DELETE ;QW YKNN JGCT C EQPſTOCVKQP DGGR Delete all entries: 1. Press and hold CHAN/DELETE when the handset is in idle mode. The screen displays ERASE ALL NO YES 6JG EWTTGPV EJQKEG ƀCUJGU 2. Press until Y [GU ƀCUJGU 3. Press SELECT ;QW YKNN JGCT C EQPſTOCVKQP DGGR 28 www.vtechphones.
Telephone operation Call log display screen messages When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller. www.vtechphones.
Handset display screen messages Displays: BATTERY LOW When: The battery needs to be recharged. CID EMPTY There are no call log entries. CONNECTING... The cordless handset is searching for the telephone base. DIRECTORY EMPTY There are no directory entries. MEMORY FULL The directory is full. XX MISSED CALLS There are unreviewed calls in the call log. NEEDS CHARGING **PAGING** The battery is not installed or not installed properly in the handset.
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation Operating time While in use (talking) 3.5 hours While not in use (standby*) 3.5 days *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps when taken off the telephone base.
Important safety instructions 9JGP WUKPI [QWT VGNGRJQPG GSWKROGPV DCUKE UCHGV[ RTGECWVKQPU UJQWNF CNYC[U DG HQNNQYGF VQ TGFWEG VJG TKUM QH ſTG GNGEVTKE UJQEM CPF KPLWT[ KPENWFKPI VJG HQNNQYKPI 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting +H [QW JCXG FKHſEWNV[ YKVJ [QWT VGNGRJQPG RNGCUG VT[ VJG UWIIGUVKQPU DGNQY (QT %WUVQOGT 5GTXKEG XKUKV our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use.
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. • Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours. • It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual (page 31). • The telephone might be malfunctioning.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Make sure the ringer is on (page 8). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). • The handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial mode on page 9 to set the dial type.
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. My calls cut in and out when I am using the cordless handset. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. • Press CHAN/DELETE to switch to a clearer channel when on a call. I hear noise in the handset, and none of the keys or buttons work. 38 • Make sure the telephone line cord is plugged in securely.
Troubleshooting Problem Suggestion My caller ID features are • Caller ID is a subscription service. You must subscribe to this service from your local telephone not working properly. company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service. • +H [QW UWDUETKDG VQ &5. UGTXKEG KPUVCNN C &5.
Troubleshooting Problem Suggestion Caller ID entries do not match the numbers I need to dial. • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.
Troubleshooting Problem Suggestion Common cure for electronic equipment • If the unit is not responding normally, try putting the handset in the telephone base. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the handset. • Wait a few minutes before connecting the power to the telephone base. • Re-install the battery and place the handset in the telephone base.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can EQOOWPKECVG QXGT QPN[ C EGTVCKP FKUVCPEG YJKEJ ECP XCT[ YKVJ VJG NQECVKQPU QH VJG VGNGRJQPG DCUG CPF JCPFUGV VJG YGCVJGT CPF VJG NC[QWV QH [QWT JQOG QT QHſEG When the handset is out of range, the handset will display CONNECTING...
About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Warranty 2TQFWEV VJCV JCU DGGP FCOCIGF FWG VQ TGRCKT CNVGTCVKQP QT OQFKſECVKQP D[ CP[QPG QVJGT VJCP CP CWVJQTK\GF UGTXKEG TGRTGUGPVCVKXG QH 86GEJ QT 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
6GEJPKECN URGEKſECVKQPU Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 912.75-917.10 MHz Telephone base: 2410.20-2418.90MHz Receive frequency Handset: 2410.20-2418.90 MHz Telephone base: 912.75-917.10MHz Channels 30 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 184.1mm X 51.8mm X 37.5mm Telephone base: 110.2mm X 85.5mm X 122.
Index A About caller ID 23 About cordless telephones Answer calls 11 43 3, 31 C Call log 24 Call log display screen messages 29 Call waiting 12 Channel 11 Character chart 15 Charging 3 Clear voicemail 10 Copy a directory entry into speed dial 18 Edit a directory entry 16 Edit a speed dial entry 20 End calls 11 F FCC, ACTA and IC regulations Find handset 13 45 H Handset display screen messages Home area code 9 D I Date and time 7 Delete a directory entry 17 Delete a speed dial entry 21 Delete from
Index M S Maintenance 42 Make a call log entry ready to dial Make calls 11 Mounting bracket installation 4 Save a call log entry to the directory 27 Speed dial 19 Store a directory entry 14 Store a speed dial entry 19 O T Operating range 6GEJPKECN URGEKſECVKQPU 47 Temporary tone dialing 12 Troubleshooting 33 42 P Parts checklist Pause 13 25 1 V Volume 8, 11 R RBRC ® seal 46 Reassign speed dial locations Redial 13 Review the call log 25 Ringer 8 Ringer volume 8 22 W Warranty 43 www.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s manual www.vtechphones.