Getting started Battery charging After installing the battery, charge the headset by placing it in the headset base as shown below. The headset ON/OFF light will be on when the headset is charging. 1. Insert the headset into the headset base. 2. Push the headset downward until the ON/OFF light on the headset turns on. IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery (model BT191545). To obtain a free replacement battery, call 1 (800) 222-3111.
Getting started Headset attachments Over-the-ear To attach the ear hook to the headset: 1. Remove any headset attachment that is currently connected to the headset. 2. Insert the earpiece into the ear hook as shown in Figure 1. 3. Press the ear hook onto the earpiece as shown in Figure 2. 4. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 3.
Getting started Headset attachments Over-the-ear Adjusting the headset to wear on the left or right ear: 1. Hold the headset in your hand. Lift the hook upward as shown in Figure 1. 2. Twist the hook 180˚ ��������� (counter ����������� clockwise) ������������ as shown in Figure ������� 2.� ��� 3. Push the hook downward as shown in Figure 3. 4. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 4.
Getting started Headset attachments Over-the-ear Removing the ear hook from the headset: Hold the headset with one hand and the ear hook with the other hand. Twist and pull the ear hook until it separates from the earpiece.
Getting started Headset attachments Over-the-head To attach the headset to the headband for wearing on the left or right ear: 1. Remove any headset attachment that is currently connected to the headset. 2. Insert the earpiece into the headband ring as shown in Figure 1. 3. Push the earpiece towards the headband ring until it clicks into place as shown in Figure 2. 4. Adjust the headband to fit your head.
Getting started Headset attachments Over-the-head Removing the headset from the headband: Hold the headset with one hand and the headband ring with the other hand. Twist and pull the headset until it separates from the ring of the headband.
Getting started Headset attachments Behind-the-neck The neckband ring is positioned for right-ear wearing when first purchased. To wear the headset on your left ear: 1. Remove the ring from the neckband. Note the small opening in the plastic at the place where the ring meets the neckband. Then rotate the ring post up and through that small opening, as shown in Figure 1. Ring Figure 1 2.
Getting started Headset attachments Behind-the-neck 3. Push the earpiece towards the neckband ring until it clicks into place as shown in Figure 3. 4. Place the neckband around your neck and over your ears. 5. Adjust and rotate the angle of the headset until the microphone is pointing toward your mouth as shown in Figure 4.
Getting started Headset attachments Behind-the-neck To remove the headset from the ring of the neckband: Hold the headset with one hand and the neckband ring with the other hand. Twist and pull the headset until it separates from the ring of the neckband.
Operation Headset base settings No lifter or lifter mode There are two answer modes available on the headset base: • NO LIFTER MODE is the default mode. -OR- MODE • If you are using the handset lifter (model TL7611 or sold separately as model TL7000), you must use LIFTER MODE. To change the answer mode: When the headset is not in use, press MODE on the headset base to select NO LIFTER MODE or LIFTER MODE. The corresponding light on the front of the headset base will turn on to indicate the mode.
Operation Headset operation Making a call Using stand-alone headset base: • You cannot make calls unless you have a dial pad (TL7601 sold separately) or you install the headset base with a corded or cordless telephone. Using headset base (without TL7000 lifter) with a corded or cordless phone (any brand): NO LIFTER MODE must be selected on the headset base (see page 20). 1. Follow the instructions in your telephone user’s manual for making calls. 2.
Operation Headset operation Answering a call on the headset Press ON/OFF on the headset. End a call on the headset Press ON/OFF on the headset. Auto off A call will end automatically when you put the headset in the headset base. NOTE: The headset base and headset do not have an external ringer. When you receive calls, the headset earpiece plays a ring tone.
Operation Headset operation Temporary ring tone silencing Press MUTE/FLASH to temporarily silence the ring tone in the headset earpiece. This will silence the ring tone without disconnecting the call. The next incoming call will ring normally at the preset volume. NOTE: If you have more than one headset registered to the headset base, both headsets will receive the ring tone when there is an incoming call. Pressing MUTE/FLASH on one headset will only silence the ring tone of that particular headset.
Operation Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME keys on the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME keys on the side of the headset base to adjust the speaking volume. VOLUME NOTES: 1. Listening volume settings are independent for each headset, but the speaking volume will be shared by all the registered headset(s). 2.
Operation Options while on calls Call waiting If you subscribe to call waiting service offered by your telephone service provider, you will hear a beep if there is an incoming call while you are already on a call. Press and hold MUTE/FLASH on the side of the headset to put your current call on hold and answer the new call. You can press and hold MUTE/FLASH at any time to switch back and forth between calls.
Operation Options while on calls Mute The mute function allows you to turn off the headset microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call: • Press MUTE/FLASH on the headset to turn off the headset microphone. When mute is on, the MUTE light on the headset base will be on and a short beep will be heard every 15 seconds until mute is turned off. To un-mute the call: • Press MUTE/FLASH on the headset again and resume speaking.
Operation Alert tones Headset alert tones Headset alert tones Three quick beeps. • VOLUME keys are pressed when the volume is already at its highest or lowest setting. • The headset is not registered and the headset ON/OFF button was pressed. • The headset has gone out of range from the base during a call. 1 short beep every 20 seconds. Low battery warning. 1 short beep every 15 seconds. The call is muted. 1 long beep repeated. Call waiting alert tone. 1 short beep.
Operation Indicator lights Indicator lights ON/OFF light • Blue light for headset 1. • Orange light for headset 2. ON/OFF light status On • Headset is charging in the headset base. • Headset is trying to register to the headset base. • Headset may be too far from the headset base. Flash • Flashes slowly when incorrect battery is installed. • Flashes three times, followed by a pause; then repeats this cycle three more times and then shuts down to indicate the battery level is very low.
Operation Indicator lights Indicator lights NO LIFTER MODE LIFTER MODE MUTE Headset base Headset base light status NO LIFTER MODE • On when NO LIFTER MODE is selected (default mode). • Flashes quickly when there is an incoming call. • Flashes when the headset is in use or another telephone is in use on the same line. LIFTER MODE • On when LIFTER MODE is selected. • Flashes quickly ������������������������� when there is an incoming call. • Flashes when the headset is in use.
Registration and de-registration Adding and registering headset Your telephone can accommodate up to two cordless headsets. You can add a new headset (TL7600, sold separately) to the TL7610/TL7611 at any time, but each new headset must be registered with the headset base before use. The first headset provided with your TL7610/TL7611/TL7650/ TL7651 will have a blue ON/OFF light. When you register a second headset, the ON/OFF light of the headset will be orange to help you to tell the headsets apart.
Registration and de-registration Adding and registering headset To register a headset to the headset base: 1. Make sure the battery is properly installed in the headset (see page 10). The ON/OFF light will flash twice every five seconds to indicate the headset is not registered. 2. Place the headset in the headset base and allow it to charge for at least five minutes before beginning registration. 3. Remove the headset from the base.
Registration and de-registration Replacing a headset You may need to de-register your headsets if: You have two registered headsets and need to replace one of them. -ORYou wish to change the designated headset number and/or the color of the ON/OFF light of your registered headsets. You must first de-register both headsets, and then re-register each headset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process.
Registration and de-registration Replacing a headset To de-register all headsets and dial pad (if applicable) 4. To re-register the headset(s) to the headset base, follow the registration instructions on page 31. NOTES: 1. If the de-registration process was not successful, you may need to reset the system and try again. Remove the headset from the base and press ON/OFF. Then place the headset back into the base.
Maintenance and Troubleshooting Troubleshooting If you have difficulty with your headset, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada dial 1 (866) 288-4268. My headset doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless headset.
Maintenance and Troubleshooting Troubleshooting • If you are using the handset lifter, LIFTER MODE must be selected on the headset base (page 20). See the TL7000 remote handset lifter manual for instructions on setting the LIFTER AUDIO ADJUST. • If the previous suggestions do not work, disconnect the headset base from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.
Maintenance and Troubleshooting Troubleshooting I am getting a buzzing sound on my headset. • Your telephone may experience interference from the headset. To overcome this problem, move the headset base at least 12 inches away from the telephone. • Other electronic products can cause interference to your cordless headset. Try installing your headset as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.
Maintenance and Troubleshooting Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the headset to not dial out properly.
Maintenance and Troubleshooting Troubleshooting My cordless headset isn’t performing normally. • Make sure the power cord is securely plugged into the headset base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. • Move the cordless headset closer to the headset base. You might have moved out of range. • Reset the headset base. Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in.
Maintenance and Troubleshooting Troubleshooting The batteries will not hold a charge. • Make sure that the headset battery is installed and securely plugged into the connector. • If the cordless headset is in the headset base and the ON/OFF light on the headset does not come on, refer to The ON/OFF light on the headset is off while charging in this Troubleshooting guide. • Charge the battery in the cordless headset for at least 6 hours.
Maintenance and Troubleshooting Troubleshooting I get noise, static, or weak signal even when I’m near the headset base. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Maintenance and Troubleshooting Troubleshooting • Relocate your headset base to a higher location. You may experience better reception by elevating the base. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). I hear other calls while using my headset. • Disconnect the headset base from the telephone jack, and plug in a different telephone.
Maintenance and Troubleshooting Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack, wiring or service. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless headset. Try installing your headset as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
Maintenance and Troubleshooting Troubleshooting My calls cut in and out while I’m using my cordless headset. • Other electronic products can cause interference with your cordless headset. Try installing your headset as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. • Do not install this headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Maintenance and Troubleshooting Troubleshooting The ON/OFF light on the headset is off while charging. • Make sure the power and line cords are plugged in correctly and securely. • Make sure that the battery connector is securely plugged into the cordless headset. • Push the headset downwards in the headset base charging cradle until the ON/OFF light on the headset turns on. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in.
Maintenance and Troubleshooting Troubleshooting Common cure for electronic equipment. If the unit does not seem to be responding normally, try putting the cordless headset in its base. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the headset base. • Disconnect the cordless headset battery. • Wait a few minutes. • Connect power to the headset base. • Re-install the battery, and place the cordless headset into the headset base.
Maintenance and Troubleshooting Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a headset during a thunderstorm.
Maintenance and Troubleshooting Important safety information • Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Caution: Use only the power adapter provided with this product.
Maintenance and Troubleshooting Important safety information • Rechargeable batteries: This product contains nickel-cadmium, nickel-metal hydride or lithium-ion rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Maintenance and Troubleshooting Important safety information • To prevent fire or shock hazard, do not expose this product to water or any type of moisture. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable cordless telephones and implanted cardiac pacemakers. Supported by the U.S.
Maintenance and Troubleshooting Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water • Your headset can be damaged if it gets wet. Do not use the headset outdoors in the rain, or handle it with wet hands.
Appendix A FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix A FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Appendix A FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
Appendix B FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix B FCC Part 15 To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The headset may be safely held against the ear of the user.
Appendix C Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix C Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase.
Appendix C Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); -or• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.
Appendix C Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties.
Appendix C Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Headset base voltage (AC voltage, 60Hz) 96 — 127 Vrms Headset base voltage (AC adapter output) 6VDC @300mA Headset voltage 3.2 — 4.2 VDC Replacement battery 3.7V 240mAH Operating range This cordless headset operates within the maximum power allowed by the Federal Communications Commission (FCC).
Index Index A AC adapter, 8, 9, 47, 60 Alert tones, 27 Answering calls, 22 Auto off, 22 L Lights, 28, 29 Listening volume, 24 M Maintenance of your headset, 50 Making calls, 21 Mute, 26 B Battery charging, 11 Battery installation, 10 C Call waiting, 25 N Neckband headset attachment, 17 D De-registration, 32 DSL, 4, 6, 8, 9, 40 O Operating range, 60 E Ear hook headset attachment, 12 Ending calls, 22 Q Quick reference guide, 1-3 R Receiving calls, 22 Registering the headset, 30 Replacing a he
Index Index T Technical specifications, 60 Temporary ring tone silencing, 23 Troubleshooting, 34-45 V Volume controls, 24 W Warranty, 56-59 62
www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 06/08.