User’s manual TL86109 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 136-137 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model #: TL86109 (one handset) Type: DECT 6.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology TL86109 DECT 6.
User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - handset........ 1 Quick reference guide - telephone base................................................................... 2 Quick reference guide - telephone base................................................................... 3 Handset main menu.................................. 5 Installation...................................
Table of contents Answering system settings..................46 Announcement ....................................46 Recording time.....................................50 Answer ON/OFF..................................51 Delete your announcement...........53 Call screening.......................................54 Number of rings ..................................55 Remote access code.........................56 Message alert tone............................
Table of contents works ........................................................96 Missed calls indicator .......................96 Display alerts settings......................97 Memory match.....................................98 To review the call log.......................98 View dialing options.......................100 Dial a call log entry........................100 Save a call log entry to the directory...............................................101 To delete a single entry ...............
Getting started Quick reference guide - handset Softkeys (2) OFF/CLEAR Press to select a menu item displayed above the key. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 5). CHARGE light (blue ring around DIR/ VOLUME /CID) On when the handset is charging in the telephone base or charger. During a call, press to hang up (page 58). DIR/ VOLUME Press to scroll up while in menus. Press to increase the volume level during a call (page 66).
Getting started Quick reference guide - telephone base CID DIR While in a menu, press to scroll down. Press to scroll up while in menus. Press to review the call log when the telephone is not in use (page 99). Press to show directory entries when the telephone is not in use (page 86). While entering names or numbers, press to move the cursor to the left. While entering names or numbers, press to move the cursor to the right.
Getting started Quick reference guide - telephone base /REPEAT Press to repeat a message or press twice to play the previous message (page 108). /DELETE Press to delete the message currently playing (page 108). When the phone is not in use, press twice to delete all previously reviewed messages (page 109). TONE Press to switch to tone dialing temporarily during a call if you have pulse service (page 35). HOLD Press to put a call on hold (page 68).
Getting started Quick reference guide - handset EQ During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 68).
Getting started Handset main menu To enter the main menu 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press CID or DIR to select a handset feature menu, then press the SELECT softkey to enter that menu. OFF/CLEAR to cancel an operation, back up to the previous menu or exit the Press menu display. To return to idle mode, Press and hold OFF/CLEAR to return to idle mode. NOTE: If no key is pressed, the handset automatically returns to idle mode after 30 seconds.
Getting started Telephone base main menu To enter the main menu 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press the SELECT softkey to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display. To return to idle mode, press and hold CANCEL to return to idle mode. NOTE: If no key is pressed, the handset automatically returns to idle mode after 30 seconds.
Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 10-11 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone.
Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: 1. Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. website at 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown below. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. CHARGE light Step 3 Charge the handset by placing it face up in the charger.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 142 for battery operating times.
Getting started Belt clip & optional headset To attach the belt clip: To remove the belt clip: Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure. Gently lift either of the belt clip retaining tabs, shown in the figure, outwards to remove the belt clip from the handset. For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best result, use an AT&T 2.5 mm headset.
Bluetooth Introducing Bluetooth Your new AT&T TL86109 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving home calls. • Conference cell and home calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - a Bluetooth enabled device, paired and connected to the telephone base. A maximum of two paired devices (two cell phones, or one cell phone and one headset) can be connected to the telephone base, but only one can be on a call at a time. Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The TL86109 handset can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.
Bluetooth Bluetooth setup 8. The telephone base then displays Connect cell to base? Press the YES softkey to connect your cell phone to the telephone base. The telephone base displays Device connected to the base. The corresponding status icon ( A or B) displays. The corresponding device light on the telephone base (DEVICE A or DEVICE B) turns on.
Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. • If a device is already connected to the telephone base, the screen displays Connected device will be temporarily disconnected. Press the OK softkey to temporarily disconnect the device and continue the pairing process.
Bluetooth Bluetooth setup 9. The telephone base displays Connect headset to base? Press the YES softkey to confirm. The telephone base displays Device connected to the base and the corresponding status icon ( A or B) display when the headset is successfully connected. The corresponding light on the telephone base (DEVICE A or DEVICE B) turns on. Connect headset to base? YES NO Device connected to the base • When you already have two devices on the active devices list, the screen displays Max.
Bluetooth Bluetooth setup Paired devices All paired devices are stored on the Paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must in the active list (page 21) and connected. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the paired devices list.
Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press the SELECT softkey. 3. Press CID or DIR to highlight Paired devices, then press the SELECT softkey. 4.
Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two active devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time. NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.
Bluetooth Bluetooth setup While one or more than one active devices are disconnected, the telephone base displays the CONNECT softkey. You may also connect a device to the telephone base with the following steps: 1. Press the CONNECT softkey on the telephone base in idle mode. 2. If only one device is disconnected, the telephone base displays Connecting Cell phone 1 to the base... -ORIf more than one devices are disconnected, the telephone base displays CONNECT DEVICE list.
Bluetooth Bluetooth setup Replace an active device You can replace an active device with a device on the paired devices list even if you already have two devices on the active devices list. To replace an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press the SELECT softkey. 3. Press CID or DIR to highlight Paired devices, then the SELECT softkey. 4.
Bluetooth Bluetooth setup Add an active device You can have a maximum of two devices on the active devices list. To add an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press the SELECT softkey. 3. Press CID or DIR to highlight Active devices, then press the SELECT softkey. 4. Press CID or DIR to highlight an empty position, then press the ADD softkey. 5.
Bluetooth Bluetooth setup Remove an active device You can remove an active device from the active devices list. To remove an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press the SELECT softkey. 3. Press CID or DIR to highlight Active devices, then press the SELECT softkey. 4. Press CID or DIR to highlight a selected device, then press the OPTION softkey. 5.
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: BLUETOOTH 1. Press the MENU softkey on the telephone base in idle Active devices mode to enter the main menu. Paired devices 2. Press CID or DIR to highlight Bluetooth, then press Change PIN SELECT the SELECT softkey. ENTER NEW PIN 3. Press CID or DIR to highlight Change PIN, then press the SELECT softkey.
Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL86109 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired to your TL86109 and on the active devices list.
Bluetooth Bluetooth setup 5. Press CID or DIR to highlight one of the following DOWNLOAD FROM Phone memory options: SIM card only Phone and SIM • Phone memory - download all contacts stored in SELECT your phone memory. Cell phone A • SIM card only - download all contacts stored in your SIM card. Downloading... entry #1 • Phone and SIM - download all contacts stored in CANCEL both your phone memory and SIM card. Download complete Press the SELECT softkey.
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops. After the call, the telephone base displays Download fail. When you try to view the downloaded directory, the telephone base displays Last download failed: MM/DD/YY. You need to download the directory again (see page 27).
Telephone settings Handset settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: RINGERS 1. Press the MENU softkey on the handset in idle mode to Ringer volume enter the main menu. Ringer tone 2. Press CID or DIR to highlight RINGERS, then press the BACK SELECT SELECT softkey. 3. Press the SELECT softkey to choose Ringer volume. RINGER VOLUME 4.
Telephone settings Handset settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press the MENU softkey on the handset in idle mode to RINGERS Ringer volume enter the main menu. Ringer tone 2. Press CID or DIR to highlight RINGERS, then press BACK SELECT the SELECT softkey. 3. Press CID or DIR to highlight Ringer tone, then press the SELECT softkey. RINGER TONE All lines 4.
Telephone settings Handset settings LCD language You can select English, Français or Español to be used in all screen displays. To select a language: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press CID or DIR to highlight SETTINGS, then press the SELECT softkey. 3. Press the SELECT softkey to choose LCD language. 4. Press CID or DIR to choose from English, Français or Español, then press the SET softkey. You hear a confirmation tone.
Telephone settings Handset settings To manually turn off the new voicemail indicator: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press the SELECT softkey. 3. Press CID or DIR to scroll to Display alerts, then press the SELECT softkey. 4. Press CID or DIR to choose from Line 1, Line 2 or Cell, then press the SELECT softkey. 5. Press CID or DIR to highlight Voicemail, then press the SELECT softkey. 6.
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows. After handset registration or a power failure, the handset will prompt you to set the date and time (see page 10). To set the date and time: 1.
Telephone settings Handset settings Use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight SETTINGS, then press the SELECT softkey. 3. Press CID or DIR to highlight Set date/time, then press the SELECT softkey. 4. Press CID or DIR to select CID time sync, then press the SELECT softkey. 5.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2.
Telephone settings Telephone base settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the telephone base ringer volume: RINGERS 1. Press the MENU softkey on the telephone base in idle Ringer volume mode to enter the main menu. Ringer tone 2. Press CID or DIR to highlight Ringers, then press SELECT the SELECT softkey. RINGER VOLUME 3. Press the SELECT softkey to choose Ringer volume. All lines Line 1 4.
Telephone settings Telephone base settings Ringer tone You can select the ringer tones for the incoming Line 1, Line 2 and cell calls. To select a ringer tone: RINGERS 1. Press the MENU softkey on the telephone base in idle Ringer volume Ringer tone mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then press the SELECT SELECT softkey. RINGER VOLUME Al l lines 3. Press CID or DIR to highlight Ringer tone, then press Line 1 the SELECT softkey. Line 2 SELECT 4.
Telephone settings Telephone base settings Clear voicemail If you subscribe to voicemail service offered by your telephone service or 2 appear on the provider, L1>voicemail or L2>voicemail and 1 telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. This feature only works on the voicemail associated with Line 1 or Line 2, not the cell line.
Telephone settings Telephone base settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press the SELECT softkey. 3. Press CID or DIR to scroll to Key tone, then press the SELECT softkey. 4.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If the CID time sync is set to On, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows. To set the date and time: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press the SELECT softkey. 3.
Telephone settings Telephone base settings Use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. SETTINGS 1. Press the MENU softkey on the telephone base in idle Display alerts mode to enter the main menu. Key tone Set date/time 2. Press CID or DIR to highlight Settings, then press SELECT the SELECT softkey. SET DATE/TIME 3. Press CID or DIR to highlight Set date/time, then Date & time CID time sync press the SELECT softkey.
Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1.
Telephone settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Line 1 and Line 2 each have two separate announcements, Annc A and Annc B stored in the answering system which can be scheduled by time.
Telephone settings Answering system settings Use the telephone base to set the announcement: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. ANNOUNCEMENT Annc audio Annc mode 2. Press CID or DIR to scroll to Answering sys, then press the SELECT softkey. 3. Press CID or DIR to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey again to choose Announcement. 5.
Telephone settings Answering system settings Use the telephone base to play your announcement: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press the SELECT softkey. 3. Press CID or DIR to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. ANSWERING SYS Mailbox 1 Mailbox 2 SELECT MAILBOX 1 Annc audio Annc mode SELECT 4. Press the SELECT softkey again to choose Annc audio. 5.
Telephone settings Answering system settings You may also use the telephone base to record an announcement while in idle mode. 1. Press REC on the telephone base in idle mode. 2. Press CID or DIR to highlight Announcement and then press the SELECT softkey. 3. Press CID or DIR to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. If the announcement mode is set to Annc A only, the telephone base displays Current mode is Annc A only. Please select audio to record.
Telephone settings Answering system settings Recording time You can set the recording time for each incoming message. Using a handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press CID or DIR to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press CID or DIR to scroll to Ans sys setup, then press the SELECT softkey. 5.
Telephone settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system of Line 1 or Line 2 is turned on, the ON/OFF LINE 1/ or ON/OFF LINE 2/ light on the telephone base is on respectively. To turn the answering system on or off: ANSWERING SYS Using a handset: Mailbox 1 1.
Telephone settings Answering system settings You can also turn the answering system on or off according to the following steps: 1. Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to turn on the corresponding answering system(s). The telephone base announces, “Calls will be answered.” The /ON/OFF LINE 1 light and/or /ON/OFF LINE 2 light will be on respectively. 2. Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to turn off the corresponding answering system(s). The telephone base announces, “Calls will not be answered.
Telephone settings Answering system settings Delete your announcement Use the handset to delete your announcement: ANSWERING SYS Mailbox 1 Mailbox 2 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to ANSWERING SYS, then press the SELECT softkey. BACK 3. Press CID or DIR to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. SELECT MAILBOX 1 Announcement Delete all old Record memo BACK SELECT 4.
Telephone settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone and recording time. Call screening The call screening feature lets you listen to a caller leaving a message at the telephone base.
Telephone settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Telephone settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. ANSWERING SYS Mailbox 1 Mailbox 2 Use a handset to change the remote code: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to ANSWERING SYS, then press the SELECT softkey. 3.
Telephone operation Answering system settings Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The default message alert setting is off. Use the handset to set the remote access code: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. ANSWERING SYS Mailbox 1 Mailbox 2 BACK 2.
Telephone operation Making, answering and ending a call Using a handset To make a home call: • Press LINE 1/FLASH, LINE 2/FLASH or telephone number. /SPEAKER, then enter the To predial a home call: • Enter the telephone number, then press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER. To answer a home call: • Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER. NOTES: 1. The screen shows the elapsed time as you talk (in hours, minutes and seconds). OFF/CLEAR to backspace 2.
Telephone operation Making, answering and ending a call Using a Bluetooth headset for home calls You can use a Bluetooth headset on home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: • Press the call key on your headset. To end a home call you answered from a Bluetooth headset: • Press the call key on your headset.
Telephone operation Making, answering and ending a call Call waiting on the home line If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. • Press LINE 1/FLASH or LINE 2/FLASH on the handset or FLASH on the telephone base to put your current call on hold and take the new call.
Telephone operation Making, answering and ending a call Using the telephone base: To make a cell call 1. Press CELLULAR , then enter the telephone number 2. Press the DIAL softkey. To predial a cell call • Enter the telephone number, then press CELLULAR . If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.
Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset and telephone base. The telephone base and handset ring. To answer the incoming cell call: • Press CELL on the handset or CELLULAR on the telephone base. The home call is automatically placed on hold and the telephone base and handset display L1>On hold or L2>On hold and CL>in use.
Telephone operation Conference calls Share an outside call Another system handset or telephone base can join an outside call. That call continues until all system handset(s) and telephone base hang up. During a call on line 1, press LINE 1/FLASH on the handset; or LINE 1 on the telephone base to join the call. During a call on line 2, press LINE 2/FLASH on the handset; or LINE 2 on the telephone base to join the call.
Telephone operation Conference calls Answer an incoming call during a conference call If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. If you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2.
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press the OPTION softkey on the handset or telephone base. 2. Press the SELECT softkey on the handset or telephone base to enter Conferencing and it shows Lines now in conference on the handset or telephone base. To select an option while on a conference call: 1.
Telephone operation Options while on calls Speakerphone During a call, press /SPEAKER on the handset or SPEAKER on the telephone base to switch between speakerphone and normal handset or telephone base use. Volume control While on a call, you can adjust the listening volume on the handset or telephone base. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone.
Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute the call on a handset or telephone base: • Press the MUTE softkey to turn off the microphone. When mute is on, the handset screen shows Microphone off for a few seconds and the MUTE icon appears until you turn off the mute function. To take a handset off mute on the handset or telephone base: • Press the UNMUTE softkey and resume speaking.
Telephone operation Options while on calls Hold You can place a home or cell call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. To place a home call on hold: • Press HOLD on the handset or telephone base.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: Use a handset: 1. Press the OPTION softkey. 2.
Telephone operation Options while on calls To access the redial list while on a call: Use a handset: 1. Press REDIAL/PAUSE. 2. Press DIR, CID or REDIAL/PAUSE until the desired number displays, then press MENU/SELECT. If you do not press MENU/SELECT within two seconds, the number displayed is dialed automatically. Use the telephone base: 1. Press REDIAL/PAUSE. 2. Press DIR, CID or REDIAL/PAUSE until the desired number displays, then press MENU/SELECT.
Telephone operation Redial The handset stores the 20 numbers (up to 30 digits each) in the redial list. Review the redial list Use a handset: 1. Press PAUSE/REDIAL in idle mode. 2. Press CID , DIR or PAUSE/REDIAL to browse the list. The handset beeps twice at the end of the list. Press OFF/CLEAR to exit. Use the telephone base: 1. Press REDIAL in idle mode. 2. Press CID , DIR or REDIAL to browse the list. The handset beeps twice at the end of the list. Press CANCEL to exit.
Telephone operation Redial Save a redial entry to the directory Use a handset: 1. Press PAUSE/REDIAL in idle mode. 2. Press CID , DIR or PAUSE/REDIAL to browse until the desired number displays. 3. Press the SAVE softkey. 4. The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary. • Press OFF/CLEAR to erase a digit. • Press CID to move the cursor to the left or DIR to the right. • Press and hold PAUSE/REDIAL to insert a dialing pause (a p appears). 5.
Multiple handset use Redial Use the telephone base: 1. Press REDIAL in idle mode. 2. Press CID, DIR or REDIAL to browse until the desired number displays. 3. Press the SAVE softkey. 4. The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary. • Press CANCEL to erase a digit. • Press CID to move the cursor to the left or DIR to the right. • Press and hold PAUSE/REDIAL to insert a dialing pause (a p appears). 5. Press the NEXT softkey. 6.
Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: 1. Press the MENU softkey on the telephone base in idle mode. 2. CID or DIR to highlight Page all handsets, then press the SELECT softkey. The telephone base displays Paging all handsets and your handset(s) screen displays **Paging**. Call log Bluetooth Intercom Page all handsets SELECT Paging all handsets... STOP To end paging: Press the STOP softkey on the telephone base.
Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (TL86009) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call Use a handset: 1. Press the MENU softkey on the handset in idle mode. 2. Press CID or DIR to highlight INTERCOM, then press the SELECT softkey. • If you have a one-handset system, your handset displays Calling base.
Multiple handset use Intercom NOTES: 1. You can cancel the intercom call before it is answered by pressing your originating handset. OFF/CLEAR on 2. If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode. 3. You can use a maximum of five handsets at a time.
Multiple handset use Intercom NOTES: 1. You can cancel the intercom call before it is answered by pressing CANCEL on your telephone base. 2. If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode. 3. You can use a maximum of five handsets at a time.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. Use a handset: 1. When on an outside call, press the OPTION softkey. 2. Press CID or DIR to highlight Intercom, then press the SELECT softkey. • If you only have one handset, the outside call is put on hold and your handset displays Calling BASE. The telephone base rings and displays HANDSET is calling.
Multiple handset use Call transfer using intercom 4. From this intercom call, you have the following options: • You can transfer the call. Press the OPTION softkey and then SELECT softkey to choose Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call. • You can let the other handset join you on the outside call in a threeway conversation. Press the OPTION softkey.
Multiple handset use Call transfer using intercom 4. From this intercom call, you have the following options: • You can transfer the call. Press the OPTION softkey and then SELECT softkey to choose Transfer on the telephone base. Your screen shows Call transferred. The other handset automatically connects to the outside call. • You can let the other handset join you on the outside call in a threeway conversation. Press the OPTION softkey.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time.
Directory Create and review entries Create a new entry in the home directory Use a handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press the MENU softkey. 3. Press the MENU softkey again to select Home. 4. Press CID or DIR to highlight Add contact, then press the MENU softkey. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press OFF/CLEAR to erase a digit.
Directory Create and review entries Use the telephone base: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press the MENU softkey. 3. Press the MENU softkey again to select Home. 4. Press CID or DIR to highlight Add contact, then press the MENU softkey. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press OFF/CLEAR to erase a digit.
Directory Create and review entries Characters by number of key presses Number key 1 2 3 1 1 . - 2 A B 3 D 4 4 , 5 6 7 8 9 10 11 ( ) * # & / , C a b c 2 E F d e f 3 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 Space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Use a handset: 1. Enter the telephone number in idle mode (see step 5 in Home Create a new entry in the home directory on page 82). 888-883-2445 2. Press the SAVE softkey to edit the number (see step 3 in BACK SAVE Edit a directory entry on page 90) and then press the NEXT softkey. 3.
Directory Create and review entries Review the directory Entries are sorted alphabetically. Use a handset: 1. Press DIR 2. Press CID (If you only 3. Press CID -OR- in idle mode. or DIR to choose a directory, then press the SELECT softkey. have one directory with entries, this step is not necessary.) or DIR to browse. 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press the SELECT softkey. 3.
Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: 1. Follow the steps in Review the directory above to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 84). You can enter up to three letters for the search. The letters will show in the bottom left hand corner of the screen.
Directory Create and review entries Store a speed dial directory entry You can store up to 10 directory entries in the speed dial memory locations and all speed dial entries are shared by all system handsets and telephone base. Use a handset: 1. Press the MENU softkey when the handset is not in use. 2. Press CID softkey. or DIR to select DIRECTORY and then press the SELECT 3. Press CID or DIR to select Speed dial, then press the SELECT softkey. The screen shows a list from 1: to 0:. 4.
Directory Speed dial directory Review the speed dial directory Use a handset: 1. Press the MENU softkey when the handset is not in use. 2. Press CID softkey. or DIR to select DIRECTORY and then press the SELECT 3. Press CID or DIR to select Speed dial, then press the SELECT softkey. 4. Press CID or DIR to browse the speed dial directory. Use the telephone base: 1. Press the MENU softkey when the handset is not in use. 2. Press CID or softkey. DIR to select Directory and then press the SELECT 3.
Directory Dial, edit or delete a directory Edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entry on the TL86109, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest you edit the number in your cell phone, then download the directory. Use the handset: 1.
Directory Dial, edit or delete a directory Use the telephone base: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 86). 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press CANCEL to erase a digit. • Press CID to move the cursor to the left or DIR to the right. • Press the PAUSE softkey to insert a dialing pause (a p appears). 4.
Directory Dial, edit or delete a directory Use the telephone base: 1. Press and hold the assigned number of the desired speed dial entry. -ORPress the MENU softkey to enter the main menu in idle mode. 2. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey. 3. Press CID or DIR to highlight Speed dial and then press the SELECT softkey. 4. Press CID or DIR to highlight a desired directory and then press the ASSIGN softkey. 5.
Directory Dial, edit or delete a directory Delete a speed dial entry Use a handset: 1. Press and hold the assigned number of the desired speed dial entry. -ORPress the MENU softkey to enter the main menu in idle mode. 2. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey. 3. Press CID or DIR to highlight Speed dial and then press the SELECT softkey. 4. Press CID or DIR to highlight a desired directory and then press the DELETE softkey. 5.
Directory Dial, edit or delete a directory Remove a downloaded directory (downloaded directories only) Use a handset: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey. 3. Press CID or DIR to choose the desired downloaded directory, then press the SELECT softkey. 4. Press CID or DIR to highlight Remove dir and then press the SELECT softkey. 5.
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The system deletes the oldest entry when the log is full to make room for new calls. This information is common to all handset(s) and the telephone base, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID operation Display alerts settings If you do not want to review the missed calls one by one, but you still want to keep them in the caller ID history, you can follow the below steps: Use a handset 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press CID or DIR to highlight SETTINGS and then press the SELECT softkey. 3. Press CID or DIR to highlight Display alerts, then press the SELECT softkey. 4.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you enter it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider.
Caller ID Caller ID operation Use the telephone base: 1. Press CID on the telephone base while in idle mode. Press CID or DIR to choose a desired call log and then press the SELECT softkey to review the caller ID history in reverse chronological order starting with the most recent call. -ORPress the MENU softkey to enter the main menu and then press CID or DIR to scroll to Call log. Press SELECT twice to Review. 2. Press CID or DIR to scroll through the list. 3.
Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory.
Caller ID Caller ID operation Save a call log entry to the directory Call log entries can only be saved to the Home directory. Use a handset: 1. Select a desired entry in the call log (see To review the call log on page 98). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press the SAVE softkey. The screen shows ENTER NUMBER. 4. Use the dialing keys to edit the number. OFF/CLEAR to erase a digit.
Caller ID Caller ID operation Use the telephone base: 1. Select a desired entry in the call log (see To review the call log on page 98). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press the SAVE softkey. The screen shows EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press CANCEL to erase a digit. • Press CID to move the cursor to the left or DIR to the right.
Caller ID Caller ID operation To delete a single entry 1. Select a desired entry in the call log (see To review the call log on page 98). 2. When the desired entry is displayed, press the DELETE softkey on the handset or telephone base. The screen shows the previous call log entry. To delete all entries Use a handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Call log, then press the SELECT softkey. LINE 1 Review Del all calls BACK 3.
Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason L It is a long distance call. Private name The caller prefers not to show the name. Private number The caller prefers not to show the phone number. Private caller The caller prefers not to show the phone number and name. Unknown name Your telephone service provider cannot determine the caller’s name.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Answering system new message indication When there are new message(s) on the answering system of line 1, L1> XX New msgs and with line 1 indicators display on the screens of the handset and telephone base. flashes on the telephone base. MAILBOX/LINE 1 When there are new messages on the answering system of line 2, L2>XX New msgs and with line 2 indicators display on the screens of the handset and telephone base. flashes on the telephone base.
Answering system About the answering system Call screening at the telephone base If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call arrives. During message recording, press MAILBOX/LINE 1 or MAILBOX/LINE 2 repeatedly to turn call screening on and off for the corresponding call. Press VOLUME on the telephone base to adjust the message volume. To change the call screening setting for all calls see page 54.
Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). When playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages.
Answering system Message playback The system announces the number of messages, then begins playback. The message sequence is shown on the handset screen. If there are no recorded messages, the handset screen shows No message with voice prompt “You have no message.“ Delete all old messages Use a handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys then press the SELECT softkey. 3.
Answering system Message playback Record memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them the same way as incoming messages. Use a handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press the SELECT softkey. 3.
Answering system Message playback -OR1. Press RECORD on the telephone base in idle mode to enter the main menu. 2. Press the SELECT softkey to enter MEMO. 3. Press CID or DIR to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. The system announces, “Record after the tone. Press stop when you are done.” After the tone, speak towards the microphone. 5. Press the STOP softkey when you finish recording. The handset announces, “Recorded” and then returns to the previous menu. NOTES: 1.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 56 to change it). 3. You can also enter the remote commands (see Remote commands below). 4.
Appendix Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. 1 2A B 1 2 1 2 CHRISTINE SMITH 888-883-2445 10:01AM BACK 11/23 DIAL 1 Line 1 is in use. 2 Line 2 is in use. New voicemail received on line 1 from the telephone service provider.
Appendix Telephone base screen icons 1 Line 1 is in use. 2 Line 2 is in use. New voicemail received on line 1 from the telephone service provider. 1 New voicemail received on line 2 from the telephone service provider 2 1 New voicemail received on line 1 and line 2 from the telephone service provider 2 New answering system message(s) on line 1. 1 New answering system message(s) on line 2.
Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID history. Three short beeps Out of range while the handset is on a call. Three short high-pitched beeps The telephone has completed the command successfully. Four short beeps Low battery warning. Telephone base alert tones Beeps once every 10 seconds Message alert.
Appendix Alert tones and lights Telephone base indicator lights DEVICE A/DEVICE B lights On when the telephone base is paired and connected with a Bluetooth device. Flash alternately while pairing a Bluetooth device. /MAILBOX LINE 1/ /MAILBOX LINE 2 Press to start or stop message playback in the mailbox line 1 or line 2 (page ). SPEAKER 1 LINE/2 LINE Press to make or answer a call on line 1 or line 2 (page ). light On when the speakerphone is in use.
Appendix Screen messages Display screen messages Already saved Base is calling Bluetooth system busy Call log empty Calling BASE Call transferred Calling HANDSET X The telephone number you have entered is already stored in the directory. The telephone base is calling another handset. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. There are no entries in the caller ID history. A system handset is calling the telephone base.
Appendix Screen messages Home & cell lines in use Home line in use Incoming call Intercom Intercom ended Intercom to: (For models with more than two handsets) List full Low battery Microphone off Microphone on No battery Calls on the home and cell lines are being used. A system handset or another telephone on the same home line is in use. There is a call coming in. The handset is on an intercom call. The intercom call has just ended.
Appendix Screen messages Other handset is calling The other handset is calling. (For models with two handsets only) Out of range OR No power at base The handset has lost communication with the telephone base. ** Paging ** The telephone base is paging all handsets. Place in charger Rec mem full There is no power connected to the telephone base. The battery is very low. The handset should be placed in the telephone base or charger. The answering system has no recording time left.
Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold HOLD on the telephone base for about 10 seconds until the IN USE light flashes, then release HOLD. 2. Press HOLD again.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service. I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage.
Appendix Troubleshooting • Manually connect your cell phone to the TL86109. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device. • Make sure that your headset is on the paired devices list. I cannot put my headset in discoverable mode. • Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.
Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the handset in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again. I cannot download contacts from my cell phone to my TL86109.
Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL86109 handset. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset.
Appendix Troubleshooting I cannot dial out. • First try all the suggestions in I cannot get a dial tone above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.
Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception when installed in a high area.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 30 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ON/OFF LINE 1 or ON/OFF LINE 2 light is lit on the telephone base (page 51).
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 51). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 105).
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Re-install the battery, and place the cordless handset into the telephone base. 6.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @600mA Handset voltage 2.4 — 3.2 VDC Charger voltage (AC adapter output) 6VAC @300mA Replacement battery 2.
Index A Active devices, 21 Add a cell phone, 15 Add a handset, 120, 126 Add a headset, 17 Add an active device, 24 Alert tones, 115, 116 Alphabetical search, 88 Answer a cell call, 61, 62 Answer a cell call while on a home call, 63 Answer a home call, 59 Answer an incoming call during an intercom call, 78 Answering system and voicemail, 105 Answering system settings, 51, 52, 53 Answer on/off, 52 Appendix, 113 B Battery charging, 10 Battery installation, 10 Bluetooth glossary, 14 Bluetooth operation, 13 Blue
Index I Icons, 113, 114 Important safety information, 136 Indicators, 115 Installation, 7 Intercom, 76, 77 Interruption to directory download, 29 K Key tone, 32, 40 L Language, 31, 38 Last number redial, 72 LCD Language, 31, 38 Lights, 115 Limited warranty, 140 M Maintenance, 135 Make a cell call, 61, 62 Memory match, 98 Memos, 110 Message alert tone, 58 Message capacity, 106 Message playback, 108 Missed calls indicator, 97 Mute, 68 N New message indicator, 106 Number of rings, 56 O Operating range, 142 P P
Index Telephone settings, 37, 38 Temporary tone dialing, 69 Time, 10, 33, 41 Toll saver, 56 Troubleshooting, 122 Turn on or off the answering system, 52 U Use a Bluetooth headset, 60 Using the home and cell lines together, 66 V View the directory download information, 29 Voicemail, 31, 39, 105 Volume, 30, 37, 67, 107 W Warranty, 140 Website, 34, 42 145
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages .....................1 Play new messages..................2 Delete the message.................3 (during message playback) Delete all old messages ........33 Repeat or go back ....................4 Stop....
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2010 Advanced American Telephones. All Rights Reserved.