User’s manual TL86109 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 151-152 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology TL86109 DECT 6.
User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - handset........ 1 Quick reference guide telephone base............................................ 3 Handset main menu.................................. 5 Telephone base main menu.................. 6 Installation ..................................................... 7 Telephone base installation ..................
Table of contents Website ....................................................49 Home area code..................................49 Cell area code ......................................50 Answering system settings..................51 Announcement ....................................51 Answer ON/OFF ..................................59 Call screening.......................................61 Number of rings ..................................62 Remote access code .........................
Table of contents Caller ID operation ...............................109 How the caller ID history (call log) works .................................109 Missed call indicator ......................109 Memory match ..................................110 Review the call log .........................110 View dialing options .......................112 Dial a call log entry ........................112 Save a call log entry to the directory ...............................................
Getting started Quick reference guide - handset Softkeys (2) Press to select a menu item displayed above the key. OFF/CLEAR While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 5). CHARGE light (blue ring around DIR/ /VOL/ /CID) On when the handset is charging in the charger. Press and hold to return to idle mode. While entering names or numbers, press to delete a digit or a character. DIR/ /VOL Press to scroll up while in menus.
Getting started Quick reference guide - handset EQ During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 77).
Getting started Quick reference guide - telephone base DIR Press to scroll up while in a menu. CID Press to scroll down while in a menu. Press to show directory entries when the telephone is not in use (page 98). Press to review the call log when the telephone is not in use (page 111). While entering names or numbers, press to move the cursor to the right. While entering names or numbers, press to move the cursor to the left. Antenna light On when the cell line is in use.
Getting started Quick reference guide - telephone base /REPEAT During message playback, press to repeat a message, or press twice to play the previous message (page 121). While entering names or numbers, press to move the cursor to the left. /DELETE Press to delete the message currently playing (page 121). When the phone is not in use, press to enter a menu to delete all old messages (page 122). Press to scroll up while in a menu.
Getting started Handset main menu To enter the main menu: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press or to select a handset feature menu, then press the SELECT softkey to enter that menu. OFF/CLEAR to cancel an operation, back up to the previous menu or Press exit the menu display. OFF/CLEAR. To return to idle mode, press and hold NOTE: If no key is pressed within 30 seconds, the handset automatically returns to idle mode.
Getting started Telephone base main menu To enter the main menu: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to scroll through menu items. 3. Press the SELECT softkey to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display. To return to idle mode, press and hold CANCEL. NOTE: If no key is pressed within 30 seconds, the telephone base automatically returns to idle mode.
Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 11-12 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line(s), you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Option 1: If you have a 2-line wall jack, install the telephone base, as shown below.
Getting started Telephone base installation Option 2: If you have separate wall jacks for each line, install the telephone base, as shown below. Plug the large end of the AC power adapter into a power outlet not controlled by a wall switch. Line 1 telephone wall jack Line 2 telephone wall jack Use telephone line cords (not included) to connect the DSL filters and line 1/ line 2 telephone wall jack.
Getting started Charger installation & data port use Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: • Use only the power adapters provided with this product. To obtain a replacement, visit our www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. website at • The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging C CE P/ T AU EH SID EU P/ TÉ CÔ CE L RS VE ) MH NiS. . 41 Ah RIE S P08 s : 400m : TE ILE G AT S P pile V T c- (2.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 161 for battery operating times.
Getting started Belt clip & optional headset To attach the belt clip: To remove the belt clip: Snap the belt clip into the slots on both sides of the handset, as shown in the figure. Gently lift either of the belt clip tabs, shown in the figure, outwards to remove the belt clip from the handset. For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website www.
Bluetooth Introducing Bluetooth Your new AT&T TL86109 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving line 1 or line 2 calls. • Conference any combination of cell and line 1 or line 2 calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - Bluetooth enabled devices that are paired to the telephone base and on the active devices list. A maximum of two paired devices (two cell phones, or one cell phone and one headset) on the active devices list can be connected to the telephone base, but only one can be on a call at a time.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The TL86109 can then be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.
Bluetooth Bluetooth setup 8. The telephone base then displays Connect cell to Connect cell base?. Press the YES softkey to connect your cell to base? phone to the telephone base. For certain cell phones, YES NO you may also need to press a key on your cell phone to confirm the connection. The telephone base displays Device connected to the base. The corresponding Device connected status icon ( A or B) displays.
Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. Answering sys Directory Call log Bluetooth SELECT BLUETOOTH Download dir Add cellular Add headset SELECT Pls set headset to discoverable mode then press NEXT ~ To pair and connect a headset: 1.
Bluetooth Bluetooth setup 9. The telephone base displays Connect headset Connect headset to base?. Press the YES softkey to confirm. The to base? telephone base displays Headset setup completed. Device connected.. The corresponding status icon YES NO ( A or B) displays when the headset is successfully Headset setup connected. The corresponding light on the telephone completed. Device base (DEVICE A or DEVICE B) turns on. connected.
Bluetooth Bluetooth setup Paired devices All paired devices are stored on the paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must be on the active devices list (page 22) and connected. Once you have paired a device to the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the paired devices list.
Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Bluetooth, then press the SELECT softkey. 3.
Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two active devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time. NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure completed. It may take up to two minutes to reconnect.
Bluetooth Bluetooth setup Connect/disconnect an active device While in the active devices menu, you may connect or disconnect your active device. 1. Press the MENU softkey on the telephone base in Answering sys Directory idle mode. Call log Bluetooth 2. Press DIR, CID, /DELETE or /REC to highlight SELECT Bluetooth, then press the SELECT softkey. BLUETOOTH 3. Press DIR, CID, /DELETE or /REC to highlight Add headset Active devices, then press the SELECT softkey. Active devices Paired devices 4.
Bluetooth Bluetooth setup Replace an active device When you already have two devices on the active devices list, you can replace an active device with a device that is already on the paired devices list. To replace an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Bluetooth, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Paired devices, then press the SELECT softkey. 4.
Bluetooth Bluetooth setup Add a device on the active devices list You can have a maximum of two devices on the active devices list. To add an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Bluetooth, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Active devices, then press the SELECT softkey. 4.
Bluetooth Bluetooth setup Remove a device from the active devices list You can remove an active device from the active devices list. To remove an active device: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Bluetooth, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Active devices, then press the SELECT softkey. 4.
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: BLUETOOTH 1. Press the MENU softkey on the telephone base in idle Active devices Paired devices mode to enter the main menu. Change PIN 2. Press DIR, CID, /DELETE or /REC to highlight SELECT Bluetooth, then press the SELECT softkey. ENTER NEW PIN 3.
Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL86109 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired to your TL86109 and is on the active devices list.
Bluetooth Bluetooth setup DOWNLOAD FROM 5. Press DIR, CID, /DELETE or /REC to highlight Phone memory one of the following options: SIM card only Phone and SIM • Phone memory - download all contacts stored in SELECT your phone memory. Cell phone A • SIM card only - download all contacts stored in your ... SIM card. Downloading entry #0001 • Phone and SIM - download all contacts stored in STOP both your phone memory and SIM card. Download complete Press the SELECT softkey.
Bluetooth Bluetooth setup View the directory download information 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Directory, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to choose the desired downloaded directory, then press the SELECT softkey. 4. Press DIR, CID, /DELETE or /REC to highlight Last update, then press the SELECT softkey.
Telephone settings Handset settings Ringer volume You can select the ringer volume for incoming calls on line 1, line 2 and the cell line. To adjust the handset ringer volume: RINGERS 1. Press the MENU softkey on the handset in idle mode to Ringer volume Ringer tone enter the main menu. 2. Press or to highlight RINGERS, then press the BACK SELECT SELECT softkey. 3. Press the SELECT softkey to choose Ringer volume. RINGER VOLUME 4.
Telephone settings Handset settings Ringer tone You can select the ringer tones for incoming calls on line 1, line 2 and the cell line. To select a ringer tone: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to highlight RINGERS, then press the SELECT softkey. 3. Press or to highlight Ringer tone, then press the SELECT softkey. 4. Press or to select All lines, Line 1, Line 2, Cell A or Cell B, then press the SELECT softkey to confirm. 5.
Telephone settings Handset settings Line preference The line preference setting determines the default line for the speakerphone on the handset for outgoing calls. You can select Auto, Line 1, Line 2 or Cell for your call. The Cell option will only be available if you have a cell phone paired to the base. To select a line preference: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press or to highlight SETTINGS, then press the SELECT softkey. 3.
Telephone settings Handset settings If you subscribe to voicemail service offered by your telephone service provider, Voicemail and appear on the cordless handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. This feature only works on the voicemail associated with line 1 or line 2, not the cell line.
Telephone settings Handset settings If a working telephone line is not plugged into line 1 or line 2, a NO LINE alert will display next to the corresponding line. To turn the line alert indicator on or off: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to SETTINGS, then press the SELECT softkey. 3. Press or to scroll to Display alerts, then press the SELECT softkey. 4. Press or to choose Line 1 or Line 2, then press the SELECT softkey. 5.
Telephone settings Handset settings The download failure notification disappears automatically if you view the downloaded directory. You can also turn off the download failure indication on your handset and telephone base manually. To clear the download failure indication of the cell line: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to SETTINGS, then press the SELECT softkey. 3. Press or to scroll to Display alerts, then press the SELECT softkey. 4.
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date/time automatically with the caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 38).
Telephone settings Handset settings Use caller ID to automatically set date and time You can turn this feature on so that the date and time are set automatically by incoming caller ID information. 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to highlight SETTINGS, then press the SELECT softkey. 3. Press or to highlight Set date/time, then press the SELECT softkey. 4. Press or to select CID time sync, then press the SELECT softkey. 5.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID history. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Telephone settings Telephone base settings Ringer volume You can select the ringer volume for incoming calls on line 1 or line 2 and the cell line. RINGERS To adjust the telephone base ringer volume: Ringer volume Ringer tone 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. SELECT 2. Press DIR, CID, /DELETE or /REC to highlight RINGER VOLUME Ringers, then press the SELECT softkey. All lines Line 1 3. Press the SELECT softkey to choose Ringer volume. Line 2 SELECT 4.
Telephone settings Telephone base settings Ringer tone You can select the ringer tones for incoming calls on line 1, line 2 and the cell line. To select a ringer tone: RINGERS Ringer volume 1. Press the MENU softkey on the telephone base in idle Ringer tone mode to enter the main menu. SELECT 2. Press DIR, CID, /DELETE or /REC to highlight RINGER VOLUME Ringers, then press the SELECT softkey. All lines Line 1 3. Press DIR, CID, /DELETE or /REC to highlight Line 2 Ringer tone, then press the SELECT softkey.
Telephone settings Telephone base settings Line preference The line preference setting determines the default line for the corded phone and speakerphone on the telephone base for outgoing calls. You can select Auto, Line 1, Line 2 or Cell for your call. The Cell option will only be available if you have a cell phone paired to the base. To select a line preference: 1. Press the MENU softkey in idle mode to enter the main menu. 2.
Telephone settings Telephone base settings If you subscribe to voicemail service offered by your telephone service appear on the cordless handset and telephone provider, Voicemail and base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. This feature only works on the voicemail associated with line 1 or line 2, not the cell line.
Telephone settings Telephone base settings If a working telephone line is not plugged into line 1 or line 2, a NO LINE alert will display next to the corresponding line. To turn the line alert indicator on or off: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to scroll to Settings, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to scroll to Display alerts, then press the SELECT softkey. 4.
Telephone settings Telephone base settings Key tone The telephone base is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: SETTINGS Line preference Display alerts Key tone SELECT 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Settings, then press the SELECT softkey. KEY 3On 3.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows. To set the date and time manually: SETTINGS 1. Press the MENU softkey on the telephone base in idle Display alerts mode to enter the main menu. Key tone Set date/time 2.
Telephone settings Telephone base settings Use caller ID to automatically set date and time You can turn this feature on so that the date and time are set automatically by incoming caller ID information. 1. Press the MENU softkey on the telephone base in idle SETTINGS Display alerts mode to enter the main menu. Key tone 2. Press DIR, CID, /DELETE or /REC to highlight Set date/time SELECT Settings, then press the SELECT softkey. SET DATE/TIME 3.
Telephone settings Telephone base settings Website You can use this feature to view the AT&T website address for product support or accessory purchasing. 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to scroll to Website, then press the SELECT softkey. The telephone base screen shows the AT&T website address. 3. Press the OK softkey to exit. Page all handsets Ringers Settings Website SELECT www.telephones .att.
Telephone settings Telephone base settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Telephone settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Line 1 and line 2 each have two separate announcements, Annc A and Annc B, stored in the answering system and can be scheduled by time.
Telephone settings Answering system settings Using the telephone base: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Answering sys, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey again to select Announcement. 5. Press DIR, CID, /DELETE or /REC to highlight Annc mode and then press the SELECT softkey. 6.
Telephone settings Answering system settings To set the time schedules of the announcements: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey again to choose Announcement. 5. Press or to highlight Annc mode, then press the SELECT softkey. 6.
Telephone settings Answering system settings Using the telephone base: 1. Press the MENU softkey on the telephone base in idle ANNOUNCEMENT Annc audio mode to enter the main menu. Annc mode 2. Press DIR, CID, /DELETE or /REC to highlight SELECT Answering sys, then press the SELECT softkey. ANNC MODE 3. Press DIR, CID, /DELETE or /REC to choose Annc A only Mailbox 1 or Mailbox 2, then press the SELECT softkey. Annc B only A & B schedule 4. Press the SELECT softkey again to choose TIMES SET Announcement.
Telephone settings Answering system settings To play your announcement: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey again to choose Announcement. 5. Press the SELECT softkey again to choose Annc audio. 6. Press or to choose Annc A or Annc B, then press the PLAY softkey.
Telephone settings Answering system settings ANSWERING SYS Mailbox 1 Mailbox 2 To record your announcement: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey again to select Announcement. 5. Press the SELECT softkey again to choose Annc audio. 6.
Telephone settings Answering system settings -OR1. Press /REC on the telephone base in idle mode. 2. Press DIR, CID, /DELETE or /REC to highlight Announcement, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. If the announcement mode is set to Annc A only, the telephone base displays Current mode is Annc A /REC only. Please select audio to record..
Telephone settings Answering system settings ANSWERING SYS Mailbox 1 Mailbox 2 To delete your announcement: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press the SELECT softkey to choose Announcement. 5. Press the SELECT softkey again to choose Annc audio. 6.
Telephone settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on line 1 and line 2. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system of line 1 or line 2 is turned on, the respective light on the telephone base turns on. To turn the answering system on or off: Using a cordless handset: 1.
Telephone settings Answering system settings Using the telephone base: • Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to turn on the corresponding answering system. The telephone base announces, “Calls will be answered.” The corresponding light turns on. • Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to turn off the corresponding answering system. The telephone base announces, “Calls will not be answered.” The corresponding light turns off. -OR1.
Telephone settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening The call screening feature lets you listen to a caller leaving a message at the telephone base.
Telephone settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming calls on line 1 and line 2 after the number of rings set. You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Telephone settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. Once you set the remote access code, the answering system automatically turns on. To change the remote code: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2.
Telephone settings Answering system settings Message alert tone When the message alert tone is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The default message alert setting is off. To set the message alert tone on or off: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3.
Telephone settings Answering system settings Recording time You can set the recording time for each incoming message. To set the recording time: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to choose Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press or to scroll to Ans sys setup, then press the SELECT softkey. 5.
Telephone operation Make, answer and end a call Make, answer or end a call on line 1 or line 2 Using a cordless handset: To make a call on line 1 or line 2: 1. Press 1 LINE/FLASH, 2 LINE/FLASH or 2. Enter the telephone number. /SPEAKER. To predial a call on line 1 or line 2: 1. Enter the telephone number. 2. Press 1 LINE/FLASH, 2 LINE/FLASH or /SPEAKER. To answer a call on line 1 or line 2: • Press 1 LINE/FLASH, 2 LINE/FLASH or /SPEAKER.
Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for calls on line 1 or line 2. Bluetooth wireless technology operates within a short range (up to 30 feet). Keep the headset within 15 feet of the telephone base for optimal performance. See the user’s manual of your Bluetooth headset for more information. To answer a call on line 1 or line 2: • Press HEADSET on the telephone base or the call key on your headset.
Telephone operation Make, answer and end a call Call waiting on line 1 or line 2 call If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear a beep. • Press the corresponding line button, 1 LINE/FLASH or 2 LINE/FLASH, on the handset, or FLASH on the telephone base to put your current call on hold and take the new call.
Telephone operation Make, answer and end a call Using the telephone base: To make a cell call: 1. Press CELLULAR , then enter the telephone number. 2. Press the DIAL softkey. To predial a cell call: • Enter the telephone number, then press CELLULAR . If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.
Telephone operation Make, answer and end a call Answer an incoming cell call while on line 1 or line 2 If you are on a call using line 1 or line 2 and you receive an incoming cell call, A or B displays on the cordless handset and telephone base. You hear a beep on the device you are using and other devices ring. To answer the incoming cell call: Using a cordless handset: • Press CELL on the handset. The call on line 1 or line 2 is automatically placed on hold.
Telephone operation Make, answer and end a call Answer an incoming call on line 1 or line 2 while on a cell call If you are on a cell call and you receive an incoming call on line 1 or line 2, you hear a beep on the device you are using while the other devices ring. Line 1 Incoming call or Line 2 Incoming call displays on the handset and telephone base. To answer the incoming call on line 1 or line 2: Using a cordless handset: • Press 1 LINE/FLASH or 2 LINE/FLASH on the handset for the ringing line.
Telephone operation Conference calls Conference calls on line 1 and line 2 While you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using a handset or the telephone base. To conference both line 1 and line 2: 1. Press the OPTION softkey on the handset or telephone base. 2. Press the SELECT softkey to choose Conference. 3. The conferencing handsets or telephone base show Lines now in conference. To select an option while on a conference call: 1.
Telephone operation Conference calls Answer an incoming call on line 1 or line 2 during a conference call If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls while you are already on a conference call. If you subscribe to caller ID service from your telephone service provider, you see the incoming call information. To answer the incoming call while on a conference call: • On the handset, press 1 LINE/FLASH or 2 LINE/FLASH, respectively.
Telephone operation Conference calls Conference call on line 1 or line 2 with a cell call When you have calls established on line 1 or line 2, and the cell line, you can create a 3-way conference. To conference line 1 or line 2 with a cell call: 1. Press the OPTION softkey on the handset or telephone base. 2. Press the SELECT softkey to choose Conference. 3. The conferencing handsets or telephone base show Lines now in conference. 4. All lines in use or on hold join a conference together.
Telephone operation Options while on calls Speakerphone Using a cordless handset: During a call, press /SPEAKER on the handset to switch between the speakerphone and cordless handset. Dial-in-Base Speakerphone Using the corded handset: During a call, press SPEAKER on the telephone base to switch between the speakerphone and corded handset. Using the telephone base: During a call, press SPEAKER to end a call.
Telephone operation Options while on calls To silence the base ringer: • Press the SILENCE softkey. Ringer muted appears. -OR• Press VOLUME repeatedly until the telephone base displays Ringer muted. Press the SET softkey to confirm. -OR• Press /VOLUME or VOLUME/ and then press the OFF softkey. The telephone base displays Ringer muted. Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.
Telephone operation Options while on calls Hold You can place a call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. To place a line 1 or line 2 call on hold: • Press HOLD on the handset or telephone base. L1) ON HOLD or L2) ON HOLD appears on the handset and telephone base.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: Using a cordless handset: 1. Press the OPTION softkey. 2.
Telephone operation Options while on calls To access a number in the call log while on a call: Using a cordless handset: 1. Press the OPTION softkey. 2. Press or to highlight Call log, then press the SELECT softkey. 3. If you have more than one call log, press or to highlight the desired call log, then press the SELECT softkey. 4. Press or to scroll to the desired entry. 5. Press the DIAL softkey to dial the displayed number. Using the telephone base: 1. Press the OPTION softkey. 2.
Telephone operation Redial Each handset and the telephone base stores the last 20 dialed numbers (up to 30 digits each) on the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a cordless handset: 1. Press REDIAL/PAUSE in idle mode. 2. Press or to browse. The handset beeps twice at the end of the list. Press OFF/CLEAR to exit. To review the redial list of the telephone base: 1. Press REDIAL in idle mode. 2.
Telephone operation Redial To dial a redial entry of the telephone base: 1. Lift the corded handset, or press 1 LINE or 2 LINE. Then, press REDIAL to enter the redial list. 2. Press DIR, CID, /DELETE or /REC to browse and then press the DIAL softkey to dial the number displayed. You can also select a redial entry before dialing. 1. Press REDIAL in idle mode. 2. Press DIR, CID, /DELETE or /REC to browse until the desired number displays. The telephone base beeps twice at the end of the list. 3.
Telephone operation Redial Using the telephone base: 1. Press REDIAL in idle mode. 2. Press DIR, CID, /DELETE or /REC to browse until the desired number displays. 3. Press the SAVE softkey. 4. The telephone base displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary. • Press CANCEL to erase a digit. • Press DIR or /SKIP to move the cursor to the right. Press CID or /REPEAT to move to the left. • Press the PAUSE softkey to insert a dialing pause (a p appears). 5.
Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: 1. Press the MENU softkey on the telephone base in idle mode. 2. Press DIR, CID, /DELETE or /REC to highlight Page all handsets, then press the SELECT softkey. The telephone base displays Paging all handsets and your handset screen displays **Paging**. Call log Bluetooth Intercom Page all handsets SELECT Paging all handsets STOP To end paging: Press the STOP softkey on the telephone base.
Multiple handset use Share an outside call Join a call in progress Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. Using a cordless handset: • Press the corresponding line button (1 LINE/FLASH or 2 LINE/FLASH) or CELL on another handset to join the call. • Press OFF/CLEAR or place the handset in the charger to hang up. The call continues until all handsets and the telephone base hang up.
Multiple handset use Intercom Use the intercom feature for conversations between the telephone base and the cordless handset, or two cordless handsets. You can buy additional expansion handsets (TL86009) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode. 2. Press or to highlight INTERCOM, then press the INTERCOM SELECT softkey.
Multiple handset use Intercom To mute while on an intercom call: • Press the MUTE softkey on the handset or telephone base. Its screen displays Microphone off for a few seconds. To end an intercom call at the destination handset: OFF/CLEAR or the END softkey, or place either cordless handset • Press back in the charger. Both screens display Intercom ended. To end an intercom call at the telephone base: • Press the END softkey or return the corded handset to the telephone base.
Multiple handset use Intercom To answer an intercom call at the destination handset: • Press 1 LINE/FLASH, 2 LINE/FLASH or /SPEAKER. Both screens show Intercom. To silence an intercom call: • Press the SILENCE softkey on the destination handset. Its screen displays Ringer muted for a few seconds. To mute while on an intercom call: • Press the MUTE softkey on the handset or telephone base. Its screen displays Microphone off for a few seconds.
Multiple handset use Intercom To answer a line 1 or line 2 call during an intercom call: When you receive an incoming call on line 1 or line 2 during an intercom call, there is an alert tone. Line 1 Incoming call or Line 2 Incoming call displays and 1 LINE/FLASH or 2 LINE/FLASH flashes. The telephone rings. Using a cordless handset: • Press 1 LINE/FLASH or 2 LINE/FLASH to answer the corresponding call and the intercom call ends automatically.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. To transfer an outside call: Using a cordless handset: 1. When on an outside call, press the OPTION softkey. 2. Press or to highlight Intercom, then press the SELECT softkey. • If you have only one cordless handset, press the SELECT softkey and the handset displays Calling base. The telephone base rings and displays Handset is calling.
Multiple handset use Call transfer using intercom NOTES: • To cancel the transfer and return to the external call before the intercom call is answered, press OFF/CLEAR on your handset. • If the destination handset or the telephone base is in use, accessing the directory or call log, out of range, or does not answer the intercom call within 100 seconds, the calling handset shows Unable to call. Try again. and automatically returns to the external call. 4.
Multiple handset use Call transfer using intercom 3. To answer the call on the other handset, press 1 LINE/FLASH, 2 LINE/FLASH or /SPEAKER. The outside call is still on hold and both the handset and the telephone base now show Intercom. You can now have a private conversation between the cordless handset and the telephone base. NOTES: • To cancel the transfer and return to the external call before the intercom call is answered, press CANCEL on the telephone base.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. You can store up to four downloaded directories. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset or the telephone base apply to all.
Directory Create and review entries Create a new entry in the home directory Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to highlight DIRECTORY, then press the SELECT softkey. 3. Press the SELECT softkey again to select Home. 4. Press or to highlight Add contact, then press the SELECT softkey. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. OFF/CLEAR to erase a digit.
Directory Create and review entries Using the telephone base: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Directory, then press the SELECT softkey. 3. Press the SELECT softkey again to select Home. 4. Press DIR, CID, /DELETE or /REC to highlight Add contact, then press the SELECT softkey. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press CANCEL to erase a digit.
Directory Create and review entries Characters by number of key presses Number key 1 2 3 1 1 . - 2 A B 3 D 4 4 , 5 6 7 8 9 10 11 ( ) * # & / , C a b c 2 E F d e f 3 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 Space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. To add a predialed telephone number: Using a cordless handset: 1. Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 93). Home 2. Press the SAVE softkey and then the handset displays 888-883-2445 ENTER NUMBER. BACK SAVE 3. Use the dialing keys to edit the number. • Press OFF/CLEAR to erase a digit.
Directory Create and review entries Using the telephone base: 1. Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on 888-883-2445 page 94). PAUSE Save 2. Press the SAVE softkey and then the telephone base ENTER NUMBER displays ENTER NUMBER. 888-883-2445 3. Use the dialing keys to edit the number. • Press CANCEL to erase a digit. PAUSE NEXT • Press DIR or /SKIP to move the cursor to the SELECT TYPE Home right. Press CID or /REPEAT to move to the left.
Directory Create and review entries Review the directory Entries are sorted alphabetically. To review the directory: Using a cordless handset: 1. Press DIR/ in idle mode. 2. Press or to choose a directory, then press the SELECT softkey. 3. Press or to browse. -OR1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to highlight DIRECTORY, then press the SELECT softkey. 3. Press or to choose a directory, then press the SELECT softkey. 4.
Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: 1. Follow the steps in Review the directory on the previous page to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 95). You can enter up to three letters for the search. The letters will show at the top left hand corner of the screen.
Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: 1. Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). 2. When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options. 888-883-2445 1-888-883-2445 883-2445 1-883-2445 3.
Directory Dial, edit or delete a directory Edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entry on the TL86109, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest you edit the number in your cell phone, then download the directory. Using a cordless handset: 1.
Directory Dial, edit or delete a directory Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press CANCEL to erase a digit. • Press DIR or /SKIP to move the cursor to the right. Press CID or /REPEAT to move to the left.
Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 98-99). 2. When the desired entry appears, enter the corresponding shortcut keys in the following table on the handset or telephone base. The type you choose will appear on the screen between the name and number.
Directory Dial, edit or delete a directory Remove a downloaded directory Using a cordless handset: 1. Press the MENU softkey in idle mode to enter the main menu. 2. Press or to highlight DIRECTORY and then press the SELECT softkey. 3. Press or to choose the desired downloaded directory, then press the SELECT softkey. 4. Press or to highlight Remove dir and then press the SELECT softkey. 5. The screen displays Directory XXXX will be erased. Press the YES softkey and the screen displays Directory removed.
Directory Speed dial directory Store a speed dial directory entry You can store up to 10 entries in the speed dial memory locations. All speed dial entries are shared by all system handsets and the telephone base. Using a cordless handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select DIRECTORY and then press the SELECT softkey. 3. Press or to select Speed dial, then press the SELECT softkey. The screen shows a list from 1: to 0:. 4.
Directory Speed dial directory Review the speed dial directory Using a cordless handset: 1. 2. 3. 4. Press the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the SELECT softkey. Press or to select Speed dial, then press the SELECT softkey. Press or to browse. Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press DIR, CID, /DELETE or /REC to select Directory and then press the SELECT softkey. 3.
Directory Speed dial directory Using the telephone base: 1. Press the MENU softkey to enter the main menu in idle mode. 2. Press DIR, CID, /DELETE or /REC to highlight Directory and then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Speed dial and then press the SELECT softkey. 4. Press DIR, CID, /DELETE or /REC to highlight a desired speed dial slot and then press the ASSIGN softkey. 5.
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information appears after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in each call log (line 1, line 2, Cell A and Cell B) in the telephone base. Entries are stored in reverse chronological order. The system deletes the oldest entry when the log is full to make room for new calls. This information is common to all handset(s) and the telephone base, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider.
Caller ID Caller ID operation Using the telephone base: 1. Press CID on the telephone base while in idle mode. -ORPress the MENU softkey to enter the main menu and then press DIR, CID, /DELETE or /REC to scroll to Call log. Press the SELECT softkey. 2. If you have only one call log, press the SELECT softkey again to choose Review. -ORIf you have more than one call log, press DIR, CID, /DELETE or /REC to choose a desired call log and then press the SELECT softkey twice to choose Review. 3.
Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory.
Caller ID Caller ID operation Save a call log entry to the directory Call log entries can only be saved to the Home directory. To save a call log entry: Using a cordless handset: 1. Select a desired entry in the call log (see Review the call log on page 110). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press the SAVE softkey. The screen shows EDIT NUMBER. 4. Use the dialing keys to edit the number.
Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the call log (see Review the call log on page 111). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options. 3. When the number is in the correct format, press the SAVE softkey. The screen shows EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press CANCEL to erase a digit. • Press DIR or /SKIP to move the cursor to the right. Press CID or /REPEAT to move to the left.
Caller ID Caller ID operation Delete from the call log To delete a single entry: 1. Select a desired entry in the call log (see Review the call log on pages 110-111). 2. When the desired entry displays, press the DELETE softkey on the handset or telephone base. The screen shows the previous call log entry. To delete all entries: Using a cordless handset: 1. Press /CID to enter the call log.
Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason L It is a long distance call. Private name The caller prefers not to show the name. Private number The caller prefers not to show the phone number. Private caller The caller prefers not to show the phone number and name. Unknown name Your telephone service provider cannot determine the caller’s name.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Answering system new message indication When there are new messages on the answering system, XX New msgs and with the corresponding line indicator display on the handset and telephone base. The corresponding mailbox light on the telephone base flashes. If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages.
Answering system About the answering system Call screening If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call arrives. To change the call screening setting for all calls, see page 61. To temporarily turn call screening on and off during message recording: Using a cordless handset: Press the SCREEN softkey or the SILENCE softkey to turn call screening on or off. Press /VOL or VOL/ to adjust the message volume.
Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). If you have no messages, the cordless handset or telephone base announces, “You have no message.“ and displays You have: No message. When playback begins, you hear the total number of messages followed by the date and time of the message (see Set date/time on pages 37 and 47 for setting day and time).
Answering system Message playback To listen to messages at the telephone base: Press LINE 1/ /MAILBOX or LINE 2/ /MAILBOX to listen to messages on the corresponding line. The handset announces the number of new and old messages and the screen displays the number of new and old messages recorded, then screen displays the message status and 3:Delete. -OR1. Press the MENU softkey in idle mode. 2. Press the SELECT softkey to select PLAY MESSAGES. 3.
Answering system Message playback Delete all old messages Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3. Press or to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press or to highlight Delete all old, then press the SELECT softkey. 5. The handset displays Delete all old messages?. Press the YES softkey to confirm. The handset displays Deleting...
Answering system Message playback Record, play and delete memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using the cordless handset or telephone base. Play and delete them the same way as incoming messages. To record a memo: Using a cordless handset: 1. Press the MENU softkey on the handset in idle mode to enter the main menu. 2. Press or to scroll to ANSWERING SYS, then press the SELECT softkey. 3.
Answering system Message playback Using the telephone base: 1. Press the MENU softkey on the telephone base in idle mode to enter the main menu. 2. Press DIR, CID, /DELETE or /REC to highlight Answering sys, then press the SELECT softkey. 3. Press DIR, CID, /DELETE or /REC to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey. 4. Press DIR, CID, /DELETE or /REC to highlight Record memo, then press the SELECT softkey. 5. The system announces, “Record after the tone.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code; see page 63 to change it). 3. You can also enter the remote commands (see Remote commands). 4.
Appendix Handset screen icons Battery status - the handset battery is charging (animated display). Becomes solid when the battery is fully charged. Battery status - flashes when the battery is low and needs charging. 1 2A B 1 2 1 Line 1 - on steadily when line 1 is in use. Flashes when line 1 is on hold. 2 Line 2 - on steadily when line 2 is in use. Flashes when line 2 is on hold. 1 New voicemail - indicates you have new voicemail received on line 1 from the telephone service provider.
Appendix Telephone base screen icons 1 Line 1 - on steadily when line 1 is in use. Flashes when line 1 is on hold. 2 Line 2 - on steadily when line 2 is in use. Flashes when line 1 is on hold. New voicemail - indicates you have new voicemail received on line 1 from the telephone service provider. 1 New voicemail - indicates you have new voicemail received on line 2 from the telephone service provider.
Appendix Alert tones and lights Handset alert tones Two short beeps or when the volume is already at its You are pressing highest or lowest setting. -ORYou have reached the end of the caller ID history. -ORYou have reached the end of the redial list. Three short beeps The handset is out of range while on a call. Three short rising beeps The telephone has completed the command successfully. Four short beeps The cordless handset battery is low.
Appendix Alert tones and lights Telephone base indicator lights DEVICE A and DEVICE B lights On when the telephone base is paired and connected with a Bluetooth device. /ON/OFF LINE 1 and /ON/OFF LINE 2 On when the answering system of line 1 or line 2 is turned on. Flash alternately while pairing a Bluetooth device. Antenna light On when the cell line is in use. Flashes quickly when there is an incoming cell call. 1 LINE and 2 LINE On when line 1 or line 2 is in use.
Appendix Screen messages Display screen messages Already saved Ans sys full Ans sys low Base is calling Bluetooth system busy Call log empty The telephone number you have entered is already stored in the directory. The answering system has no recording time left. The answering system has less than three minutes to record. The telephone base is calling another handset. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.
Appendix Screen messages Intercom Intercom ended INTERCOM TO: The cordless handset or telephone base is on an intercom call. The intercom call has just ended. You have started the intercom process, and need to choose a cordless handset or the telephone base you wish to call. Line 1 Incoming call There is an incoming call on line 1. Line 2 Incoming call There is an incoming call on line 2. Low battery The battery needs to be charged. Memory full The answering system has no recording time left.
Appendix Screen messages Out of range OR no power at base The handset has lost communication with the telephone base. ** Paging ** The telephone base is paging all handsets. There is no power connected to the telephone base. Place in charger The battery is very low. The handset should be placed in the charger. Ringer muted The ringer is muted temporarily during an incoming call. Saved The entry is now in the directory. Unable to call. Try again. Failed intercom or conference call.
Appendix Adding and using a DECT 6.0 cordless headset (optional) You can add a maximum of two DECT 6.0 cordless headsets (purchased separately) to your telephone system. The first headset registered with the telephone base is assigned as HEADSET 1 while the second headset is assigned as HEADSET 2. You must register a DECT 6.0 cordless headset with the telephone base before use.
Appendix Adding and using a DECT 6.0 cordless headset (optional) To transfer an outside call to a DECT 6.0 cordless headset: Using a cordless handset: 1. When on an outside call, press the OPTION softkey. 2. If you have only one DECT 6.0 cordless headset, press the SELECT softkey to choose Use HEADSET 1. The outside call is put on hold and the handset displays Transferring call to HEADSET 1. The destination headset rings. -ORIf you have two DECT 6.
Appendix Expand your telephone system The cordless handset provided with your telephone system is already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET, the new registered handset is assigned HANDSET 2 and your first handset is then renamed as HANDSET 1. This telephone system accommodates up to 12 handsets.
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold FLASH on the telephone base for about 4 seconds until it shows Deregister all handsets?. Then, release the button. 2. Press the YES softkey to continue.
Appendix Troubleshooting If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting for customer service. I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage.
Appendix Troubleshooting • For some cell phones, you must authorize the TL86109 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL86109. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device. • Make sure that your headset is on the active devices list.
Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the telephone base in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Make sure that your cell phone’s volume is not too low or muted. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again.
Appendix Troubleshooting My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone cord line and the telephone wall jack. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger when not in use.
Appendix Troubleshooting I cannot dial out. • Try all the suggestions in The display shows NO LINE. I cannot get a dial tone on page 140. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.
Appendix Troubleshooting Out of range OR no power at base appears on my cordless handset. • Make sure that the telephone base is powered up. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting I am having difficulty in hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press /VOL to increase the listening volume on a handset. The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, with line 1 or line 2 indicator should show on the cordless handset and telephone base. /ON/OFF LINE 1 or /ON/OFF LINE 2 light is lit on the telephone base (page 60).
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 60). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 117).
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Install the battery again. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
Appendix Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information Especially about corded telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
Appendix For C-UL compliance MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com ou composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268. visitez notre site Web au • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342/ BT283342). Pour commander, visitez notre site Web www.telephones.att.com 1-800-222-3111. Au Canada, composez le 1-866-288-4268.
Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions on the cordless handsets, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @600mA Handset voltage 2.4 — 3.
Index Index A Active devices, 22 Add a Bluetooth headset, 18 Add a cell phone, 16 Add a DECT 6.
Index Index G Glossary, 15 H Handset icons, 126 Handset lights, 128 Handset locator, 83 Handset ringer volume, 31 Handset settings, 31 Headset, 13, 18, 67, 133 Hold, 77 Home area code, 39, 49 Home directory, 93 I Icons, 126 Important safety information, 151 Indicators, 128 Installation, 7 Intercom, 85 Interruption to directory download, 29 J Join a call, 84 K Key tone, 36, 46 L Language, 32, 42 Last number redial, 80 LCD Language, 32, 42 Lights, 128 Limited warranty, 159 Listening volume, 75 M Maintenance,
Index Index S Safety information, 151 Save a call log entry to the directory, 113 Save a redial entry to the directory, 81 Screen display messages, 130 Search for a contact, 99 Set date/time, 11, 37, 47 Set the announcement mode, 51, 52 Set the time schedules of the announcements, 53, 54 Share an outside call, 84 Silence the ringer, 75 Skip messages, 120, 121 Speakerphone, 75 Stop messages, 120, 121 W Warranty, 159 Website, 38, 49 T Take a call off mute, 76 Technical specifications, 161 Telephone base in
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Action Remote command Play all messages ....................................1 Play new messages .................................2 Delete the message ................................3 (during message playback) Delete all old messages .......................
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2010-2015 Advanced American Telephones. All Rights Reserved.
