Getting started Telephone base installation To connect the corded handset and power adaptor to the telephone base Plug the large end of the power adapter into a power outlet not controlled by a wall switch. Raise the two antennas for optimum wireless range and performance. Plug one end of the coiled cord into the HANDSET jack on the left side of the telephone. Plug the small end of the power adapter into the power jack at the bottom of the telephone base.
Getting started Telephone base installation To connect the telephone line cords to the telephone base If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Install the telephone line cords as shown below.
Getting started Telephone base installation Electrical outlet not controlled by a wall switch Line 4 Line 2 Line 3 Line 1 Two-line adapter Power adapter If you have DSL high speed Internet service, a DSL filter (not included) is required on each DSL line. L3/L4 L1/L2 Option 2: To connect four one-line wall jacks NOTES: 1. If you have three one-line wall jacks, you need a two-line splitter for two of the lines. 2. The long cords supplied with the phone are four-conductor cords. 3.
Getting started Optional backup battery installation Install four AA batteries (purchased separately) to use some features of this telephone in the event of a power failure. If power fails with working batteries installed, all the lines of this phone will work only with the corded handset. You can answer calls, and dial calls using the dial pad and the one touch or redial features. No other features will work until AC power is restored. Install the telephone base as shown below.
Getting started Add and register handsets Your telephone can have up to ten cordless handsets. You can add new handsets (model SB67108, sold separately) to the SB67118 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately. The handset provided with your SB67118 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2 to 10).
Getting started Replace a handset NOTE: If the registration is not successful, the display shows Place handset in cradle and press INT on base for 4 seconds to register handset. To reset the handset, remove the handset from the charger and place it back in. Try the registration process again. You may need to de-register your handsets if You have ten registered handsets and either need to replace a handset or add a cordless headset (AT&T model TL7600, TL7610 or TL7611), sold separately.
Getting started De-register all handsets Please read carefully through all the instructions on this page before beginning the de-registration process. De-registering a cordless handset removes all the data saved on the handset and the settings on the telephone base for the selected cordless handset. This process de-registers all cordless handsets and any cordless headset registered to the telephone base. Please make sure the telephone system is not in use before de-registration. 1.
Getting started Optional cordless headset (purchased separately) To add a DECT 6.0 cordless headset to the system The cordless headset must have a charged battery and be de-registered before you can register it to the SB67118. Make sure the headset battery is properly installed. Place the headset in the headset charger and note the color of the ON/OFF button. If the button flashes a blue and orange light twice every five seconds, the headset is unregistered.
Getting started Optional corded headset (purchased separately) You can use this phone hands-free when you install any industry-standard two-band 2.5mm corded headset or AT&T compatible DECT 6.0 cordless headset. Purchase the headsets separately. For best results, use an AT&T 2.5 mm corded headset, or AT&T TL7610/7611/7600 DECT 6.0 cordless headset. To purchase a headset, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Getting started Telephone base setup Menu settings Use the menus to change the telephone base settings. 1. Press MENU/ENTER when in idle mode (when the phone is not in use) to enter the main menu. 2. Press or to scroll to the feature to be changed. The > symbol indicates the menu item. 3. Press MENU/ENTER to select the menu item. 4. Press EXIT to exit setup without making changes. NOTE: Press EXIT to cancel an operation, exit the menu display, or return to idle mode.
Getting started Telephone base setup Volume control (general settings) You can independently set the listening volume of each of the three listening options (corded handset, speakerphone and corded headset). While using each, press the VOL+ and VOL- keys to adjust the listening volume. While using the volume control, you will hear a triple beep when you reach the minimum or maximum level. The SB67118 telephone base remembers the volume setting for each listening option.
Getting started Telephone base setup Ring group You can specify which extensions receive incoming calls. By default, all extensions and the telephone base receive incoming calls. You can block some extensions from receiving calls, however, they can still be used to place outgoing calls. 1. When the telephone is idle, press MENU/ENTER. or to scroll to Ringer setting. 2. Press Press MENU/ENTER. 3. Press or to scroll to Ring group. Press MENU/ENTER. 4.
Getting started Telephone base setup Key tone You can turn the Key tone on and off. The telephone base is factory programmed to beep with each key press. If you turn off the Key tone, there will be no beeps when keys are pressed. To turn the key tone on and off: 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Base setup. Press MENU/ENTER. 3. Press or to scroll to Key tone. Press MENU/ENTER. 4. Press or to scroll to On or Off.
Getting started Telephone base setup or to scroll to Line selection. 3. Press Press MENU/ENTER. or to scrool to the desired line, Auto, L1, L2, 4. Press L3 or L4, that you want to set as default line for making outgoing calls. 5. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.
Getting started Telephone base setup Area codes You can program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log. If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code.
Getting started Telephone base setup Area codes You can program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log. If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code.
Getting started Telephone base setup Hold reminder You can have silence or to play a beep tone every 30 seconds when there is a call on hold. 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Base setup. Press MENU/ENTER. Line selection Set line mode Area codes > Hold reminder or to scroll to Hold reminder. 3. Press Press MENU/ENTER. Hold reminder :On 4. Press Enter=Save or to scroll to On or Off. 5. Press MENU/ENTER to save the setting and return to the previous menu.
Getting started Telephone base setup 8. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT. NOTES: 1. The time format is in 12-hour clock format. If you set an invalid time, you hear an error tone while pressing ENTER to save the setup. The error tone means the setting cannot be saved. You need to correct the time entry to continue the set up process.. 2.
Getting started Telephone base setup or to scroll to Music on hold. 3. Press Press MENU/ENTER. Music on/off > Preview music Record new music or to scroll to Preview music. 4. Press Press MENU/ENTER to hear the current recording. 5. Press Play M.O.H 02:42 to return to the previous menu. Elapsed time <=Back • Copying recorded music or message 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Base setup. Press MENU/ENTER. 3. Press or to scroll to Music on hold. Press MENU/ENTER.
Getting started Auto attendant setup (for answering system) You can set up the auto attendant to answer outside calls, provide callers with company directories and record voice messages for each telephone line. You can use a pre-recorded announcement or record your own; you can record up to five announcements of up to two minutes each by the mouthpiece of the corded handset. Turn on the auto attendant 1. When the telephone is idle, press the ANSWER ON key for the line you want to set up.
Getting started Auto attendant setup (for answering system) Record announcement You can record up to five new announcements so that you can have different announcements for different lines. Each announcement can be up to two minutes. 1. When the telephone is idle, press ANSWER ON for the desired line. 2. Press or or 3. Press ENTER. Mailbox setup Auto attendant > Anncement to scroll to Setup. Press MENU/ENTER. to scroll to Anncement.
Getting started Auto attendant setup (for answering system) 4. Press or to scroll to Select annc. Press MENU/ENTER. 5. Press or Number of rings > Select annc to scrool to an announcement. 6. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT. Select annc :Prerecord Enter=Save Select annc :Annc 2 Enter=Save NOTE: The auto attendant and the private mailboxes share the same list of announcements.
Getting started Mailbox setup (for answering system) You set each telephone line mailbox separately. Turn on the mailbox 1. When the telephone is idle, press ANSWER ON for the desired line. 2. Press or to scroll to Ans->Gen MB only. Press MENU/ENTER. On The ANSWER ON indicator lights. The current mailbox announcement plays. The screen displays Voicemail ON Play announcement, and then it returns to the idle screen. -ORTo exit without making changes, press EXIT.
Getting started Mailbox setup (for answering system) Select announcement You can select an announcement for your independent mailbox from the list of announcements. 1. When the telephone is idle, press ANSWER ON for the desired line. 2. Press or to scroll to Setup. Press MENU/ENTER. > Mailbox setup Auto attendant Anncement Number of rings > Select annc 3. Press MENU/ENTER again to select Mailbox setup. or to scroll to Select annc. 4. Press Press MENU/ENTER. 5.
Getting started Mailbox setup (for general mailbox) Set access code (Remote code) You can enter a four-digit number (0000-9999) to allow remote access to your general mailbox from any touch-tone telephone. Unless you change it, the remote access code is 0000. 1. When the telephone is idle, press MENU/ENTER. or to scroll to Mailbox setup. 2. Press Press MENU/ENTER. Directory Call log Ringer setting > Mailbox setup 3. Press MENU/ENTER again to select Set access code. > Set access code 4.
Getting started Mailbox setup (for general mailbox) Press MENU/ENTER. 4. Press or to highlight On or Off. 5. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT. Call screening :On Enter=Save Call screening :Off Enter=Save Notify alert You can receive notification calls to your cell phone or paging device after each new phone call message has been recorded to the general mailbox.
Getting started Mailbox setup (for general mailbox) Confirm the alert call You can confirm whether the system can successfully call the alert number that you entered above. 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Mailbox setup. Press MENU/ENTER. 3. Press or to scroll to Alert call #..#. Press MENU/ENTER. Alert number Alert on/off > Alert call #.. # Press SPK to confirm the alert call 4. The screen displays Press SPK to confirm the alert call. 5.
Getting started COVM If you subscribe to voice mail service with your local telephone service provider; turn the COVM (Central Office Voice Mail) on, COVM displays on the screen above the line button when a specific phone line receives any new voice mail message(s). If you do not subscribe to voice mail service or want to temporarily disable the indicator, turn the COVM *: Base off.
Getting started COVM COVM reset NOTE: COVM reset feature only turns off the display indicator ; it does not delete your voice mail message(s). If there acturally is a new voice mail message, your local telephone service provider resends the signal causing the indicator display for a specific phone line to appear on the screen again.
Getting started Speed dial setup The telephone base has ten speed dial locations where you can store the phone numbers you wish to dial using fewer keys than usual. You can store up to 32 digits in each location. Enter, edit or delete a speed dial number 1. When the telephone is idle, press MENU/ENTER. or 2. Press ENTER. to scroll to Speed dial setup. Press MENU/ or to choose the desired speed dial location 3. Press (>Speed dial x, x is the location number), then press MENU/ENTER. 4.
Getting started Screen icons, indicator tones & lights Screen icons & alert tones • Screen icons 1 2 3 4 5 6 7 8 9 10 1 2 3 4 6 9 10 7 8 5 On when line 1, line 2, line 3, or line 4 is in use. -Priv - Mute Ringer off - the telephone base ringer is off. COVM COVM COVM COVM L1 -Mute Microphone is muted. -Priv Call privacy is on. COVM There are new voicemail (on a phone line LINE x below the icon) from the local telephone provider.
Getting started Screen icons, indicator tones & lights • Indicator lights HEADSET indicator DND indicator On when the corded headset is in use. On when the Do Not Disturb function is on. MUTE indicator On when the microphone or ringer is turned off. SPEAKER indicator On when the speakerphone is on.
Telephone base operation Telephone base basic operation The phone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. (To change the primary line, see Line Selection on page X of the installation guide.) When you answer a call, the phone automatically selects the ringing line. Lit line indicators The four indicators on the LINE keys indicate the state of the corresponding phone line.
Telephone base operation Telephone base basic operation On-hook dialing (predialing) 1. Enter the telephone number. Press REMOVE to make corrections when entering the phone number. SPEAKER to dial. 2. Lift the handset or press -OR- To override automatic line selection, press the LINE (1-4) key for the desired line, then lift the handset. Telephone base speakerphone During a call, press SPEAKER to switch between hands-free speakerphone SPEAKER again or place the handset on and nomal handset use.
Telephone base operation Telephone base basic operation Temporary ringer silencing Press MUTE while the telephone is ringing to silence the ringer temporarily on the telephone base only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume NOTE: You do not hear a ringer if you turn off the ringer tone. (See Turn on/off ringer tone on page X).
Telephone base operation Options while on calls Volume control While on a call, press VOL+ or VOL- to increase or decrease the listening volume. Volume NOTES: 1. The corded headset and base handset volume settings are the same, but they have independent volume settings from the speakerphone volume settings. 2. While using the volume control, you will hear a triple beep when you’ve reached the minimum or maximum level.
Telephone base operation Options while on calls TER to exit the call privacy mode and continue with the conversation. > Privacy off Record call on • The icon -Priv disappears from the screen. Others can now join the call by pressing the appropriate line key. Line 1 00:10:06 NOTES: 1. Call privacy is automatically restored when you end a call. 2. You can not set call privacy during intercom or conference calls. 3. Call privacy setting does not work for a transferred call. 2.
Telephone base operation Options while on calls 3. Messages indicator does not flash for new and unreviewed two-way conversation recording. 4. This phone does not have warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.
Telephone base operation Options while on calls 3. If there is an incoming call while the line is on hold, the screen alternatively displays On hold and Incoming call. 4. You cannot put an intercom call on hold. 5. If a line is in use, pressing INT places the line on hold and activates the intercom (pageX). Join in You can join in an ongoing call on another extension handset when the call privacy is not set on that handset.
Telephone base operation Options while on calls Three-way conference calls You can set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first, because an intercom call cannot be placed on hold. 1. Make or answer an outside call. 2. Press HOLD and call someone on another line, or start an intercom connection.
Telephone base operation Options while on calls Three-way conference calls You can set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first, because an intercom call cannot be placed on hold. 1. Make or answer an outside call. 2. Press HOLD and call someone on another line, or start an intercom connection.
Telephone base operation Options while on calls • To end a conference call: Place the handset on the telephone base to hang up. All parties will be disconnected. NOTES: 1. 2. 3. 4. An internal party can put the conference call on hold. An internal party hangs up, and the ongoing call becomes a two-way conversation. Occasionally, the far-end parties on a conference call might not hear one another.
Telephone base operation Intercom A telephone base connected with normal AC power but not with any telephone lines plugged in can still intercom with charged and registered accessory cordless handsets. When the system is making one or more external calls, the other registered cordless handsets (and cordless headset) can make intercom calls with each other.
Telephone base operation Intercom Make another intercom call while on an intercom call You can make an intercom call to another destination extension while on an intercom call. The first intercom automatically disconnects. While on an intercom call: • Press the one-touch key for another destination party. The screen displays Calling X: Handset X (X represents the extension and handset number). If the extension you are calling is idle or set to Do Not Disturb (DND) , you hear long beeps.
Telephone base operation Call transfer Transfer a call You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called. NOTE: WIf a transferred call is not picked up within 20 minutes, the phone automatically disconnects the call. Blind transfer You can make a blind transfer. While on a call: 1. Press XFER. The outside call is automatically put on hold. Transfer LINE X to appears on the screen display. 2.
Telephone base operation Call transfer call. The extension number appears on the fourth line of the display. 3. When the other party answers by pressing INT, you can announce the call. 4. Press XFER. 5. Put the base handset on the telephone base or press up. SPEAKER to hang NOTE: If you do not dial an extension number within 10 seconds, the transfer automatically cancels. The call is still on hold. Press the corresponding LINE key to resume the call.
Telephone base operation Push to talk (PTT) You can directly send your voice to the speaker of the registered and in idle mode extension handset(s). The extension you called can respond just by talking while pressing the PTT key on the cordless handset. PTT to an handset • Press and hold the one-touch key EXT 1-0 for the destination party while speaking into the base speakerphone. • Release the one-touch key EXT 1-0 after speaking.
Directory About the directory Capacity The directory of this telephone base can store up to 100 entries, with a maximum of 16 alphanumeric characters (including spaces) for names and 32 digits for telephone numbers. A convenient search feature can help you quickly find and dial numbers (page X). If there are already 100 entries, the screen shows LIST FULL. You cannot store a new number until you delete one.
Directory Create directory entries Create a new directory entry You can use the following steps to store a name and number in the directory. 1. When the telephone is idle, press MENU/ENTER. > Directory 2. Press or to scroll to Directory. Press MENU/ENTER. -OR- Call log Ringer setting Mailbox setup When the telephone is idle, press DIR. 3. Press MENU/ENTER to add an entry. 4. Enter the telephone number when prompted. Directory empty Enter=Add • Use the dial pad to enter up to 32 digits.
Directory Create directory entries - Press or to move the cursor to the left or right. - Press REMOVE to erase characters. - Press and hold REMOVE to erase all characters. - Press # to add a space. Enter name.: AT&T Enter=Save AT&T 1234567 6. Press MENU/ENTER to store your new directory entry. There is a confirmation tone. The name and the telephone number appear. You cannot save the same number twice. To exit without making changes, press EXIT.
Directory Review directory Review directory entries 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Directory. Press MENU/ENTER. -OR- Directory 4 items Enter=Add Rem.=Delete all When the telephone is idle, press DIR. to browse through the directory. Entries 3. Press or appear alphabetically by the first letter in the name. Directory empty appears if there are no directory entries.
Directory Search directory Search by name Follow the steps below to search for directory entries on the telephone base. 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Directory. Press MENU/ENTER. -ORWhen the telephone is idle, press DIR. 3. When a name entry appears, press the dial pad keys (2-9) to start a name search.
Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number), the entry must be shown on the telephone base screen. You can use the directory review or search (pages X-X) to show an entry. Display dial You can dial a displayed number from the directory, 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page X. 2. Dial the displayed number: • Lift the handset or press SPEAKER.
Caller ID About Caller ID This product supports caller ID services that most local telephone service provider offers. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information for the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is shared by the telephone base and all system handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.
Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider. It usually delivers ten-digit phone numbers (area code plus phone number).
Caller ID Caller ID operation Make a call log entry ready to dial Although the incoming call log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may only need to dial the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the call log.
Caller ID Caller ID operation • Delete all caller ID history 1. When the telephone is idle, press MENU/ENTER. 2. Press or to scroll to Call log. Press MENU/ENTER. Call log 3 missed calls Rem.=Delete all -ORWhen the telephone is idle, press CALL LOG. Erase all? <=No 3. Press REMOVE. The screen displays Erase all? Press to clear the caller ID history of all entries, or press to exit and leave all entries in the caller ID history intact. >=Yes Deleted 4. To exit without making changes, press EXIT.
Caller ID Reasons for missing caller ID information - If there is no caller ID information, you hear an error tone. The number is unable to save. 6. To exit without making changes, press EXIT. NOTE: You might need to change how a caller ID number is dialed if the entry does not appear in the correct format.
Answering system About the answering system Your telephone has a digital answering system, including an auto attendant and voicemail features, to select a desired answering method for incoming calls. You can have a customized answering system setup for each phone line. You can manage all voicemail messages of phone line through the general mailbox feature on the telephone base. Answering system capacity You can record up to five new announcements to have different announcements for each line.
Answering system About the auto attendant If you want your telephone base to automatically answer incoming calls for your system, to announce the directory, and to enable your callers to record central system messages, you need to customize Auto attendant setup (see page X). If the auto attendant is active and is answering or directing a call or playing or recording an announcement or message, the LINE (1-4) light flashes sequentially (page X).
Answering system Auto attendant operation Using multiple auto attendants You can set one or more phone lines to act as auto attendant(s) when the primary auto attendant is turned off or busy.
Answering system Auto attendant operation again, that extension must pick up the call again within X minutes or the call is dropped. The XX minutes restarts each time and same call is placed on hold. 2. If the memory is full or the auto attendant is turned off on the extension, no extension messages can be recorded in the general mailbox. If the caller presses 0 after hearing the message, the auto-attendant directory plays.
Answering system Auto attendant operation Auto attendant flow chart Incoming call AA answers and plays outgoing announcement Caller dials 9 Caller dials extension number AA records central message AA plays “Calling that ...
Answering system Voicemail operation Incoming messages If your telephone is not set up as an auto attendant, it stores messages in the general mailbox. If your telephone is an auto attendant, it can store two kinds of messages: Private messages - including incoming messages, memos and two-way conversations. (page X) Central messages (COVM) are the incoming messages recorded in the local telephone service provider which you subscribe to voice mail service.
Answering system Voicemail operation Options during playback When a message is playing, you can adjust the playback volume, skip, repreat, or delete the message. When messages are playing on the telephone base: • Press VOL+/ VOL- key to adjust the message playback volume. • Press SKIP to skip to the next message. • Press REP to repeat the message. Press twice to hear the previous message. • Press REMOVE to delete the message. The system announces, “Message is erased.
Answering system Voicemail operation -ORTo exit without making changes, press EXIT. NOTE: If you record a message memo less than 5 seconds, the message is not saved as a message in the general mailbox. Play back a message memo Play message memos the same way as messages. See Message playback on page X. Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
Answering system Remote access You can reach your answering system remotely by dialing your telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (0000 is the default code, see page X to change it). The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them. 3.
Answering system Remote access 4. Hang up to end the call and save all undeleted messages. Cut out the remote access wallet card at the back of this user’s manual for quick reference. NOTES: 1. If you do not enter a valid remote access code, the system ignores your entering and continues the call. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. 3.
Work with cordless headset Cordless headset operation To register and deregister an AT&T compatible DECT 6.0 cordless headset (AT&T TL7600/7610/7611 model) at the SB67118 telephone base, please refer to the pages X-X. To view the TL7610/7611/7600 model manual, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Work with cordless headset Cordless headset operation Answer a call To answer a call • Press the ON/OFF button on the cordless headset. The HEADSET indicator on the telephone base turns on. To end a call: • Press the ON/OFF button again on the cordless headset to hang up. -ORPress the HEADSET key on the telephone base to hang up.
Work with cordless headset Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME + / – keys on the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME keys on the side of the headset base to adjust the speaking volume. NOTE: When the volume reaches the minimum or maximum setting, you hear three quick beeps.
Work with cordless headset Options while on calls Call waiting If you subscribe to call waiting service with your local telephone service provider, you hear a beep from the earpiece of the cordless headset if you receive an incoming call while you are already on a call using the cordless headset. • Press the MUTE/FLASH button on the cordless headset to put your current call on hold and take the new call. • Press the MUTE/FLASH at any time to switch back and forth between calls.
Work with cordless headset Options while on calls Conference calls You can use cordless headset to join in a conference call. Start a conference call • While using cordless headset to make or answer a call, press HOLD to put the current call on hold. • Enter a new telephone number, then press LINE (1-4) key to call someone on another line, or press the desired one-touch key to start an intercom connection. • When this call or intercom is answered, press CONF on the telephone base.
Work with cordless headset Options while on calls NOTES: 1. Before the destination party answers the intercom call, press the corresponding LINE (1-4) key to resume the call. 2. The intercom call automatically ends if the destination party does not answer it for 1 minute.
Appendix A Telephone base display screen messages Call log empty Place handset in cradle and press INT on base for 4 seconds to register handset Handset registering Handset registered Calling 1: Handset 1 Directory empty Cordless headset registering Cordless headset registered Memory is full Incoming call ---Line X--Intercom to: XX missed calls Busy Deregistering All handsets deregistered Auto Attendant ON Play announcement Alert call #. . # COVM reset Deleted Privacy Msg.
Appendix A Telephone base display screen messages 80
Appendix B Maintenance Taking care of your telephone • • • • Your telephone base contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the corded handset down gently. Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water • You can damage your telephone base if it gets wet. Do not use the corded handset in the rain, or handle it with wet hands.
Appendix C Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix C Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position.
Appendix D FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix E FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix F Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix F Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call.
Appendix G Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F Telephone base voltage 100 — 240 Vrms 0°C — 50°C (AC voltage, 50/60Hz) Telephone base voltage 8VDC @1000mA (AC adapter output) Headset jack 2.5mm, 32-150ohm DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology.
Appendix H Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone base doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. • Reset the telephone base. Unplug the electrical power.
Appendix H Troubleshooting • If the other phones in your home are having the same problem, contact your local telephone company (charges might apply). My telephone base isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the telephone base to reset.
Appendix H Troubleshooting or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone might have better reception in a high area. • If the other phones in your home are having the same problem, contact your local telephone company (charges may apply). I experience poor sound quality when using the speakerphone.
Appendix H Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, contact your local telephone service provider (charges might apply). • Other electronic products can cause interference with your telephone base. Try installing your telephone base as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. • Your line cord might be malfunctioning. Try installing a new line cord.
Appendix H Troubleshooting MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on. My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your local telephone service provider for this feature to work on your telephone base. • The caller must be calling from an area that supports caller ID.
Appendix H Troubleshooting I have difficulty hearing messages. • Press VOL+ to increase the speaker volume on the telephone base. System does not answer after correct number of rings. • Make sure that the answering system is on (pages XX). • If toll saver is activated, the number of rings changes to two when you have new messages stored (page X). • If the memory is full or the system is off, the system will answer after 10 rings. System does not respond to remote commands.
Appendix H Troubleshooting Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base. • Make sure there is no background noise (TV, music, etc.) while recording. Common cure for electronic equipment. If the telephone base does not seem to be responding normally, do the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the spare battery, if applicable.
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