User’s manual EL52200/EL52300/EL52400 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on page 66 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
User’s manual EL52200/EL52300/ EL52400 DECT 6.0 cordless telephone/answering system with caller ID/ call waiting Table of contents Reviewing the directory...................35 Dialing, deleting and editing a directory entry............................36 Speed dial locations..........................38 Getting started Telephone overview..............................2 Indicator lights and alert tones ......4 Screen icons .............................................5 Telephone base and charger installation.
FCC part 68 and ACTA .....................68 FCC part 15............................................69 Limited warranty .................................70 Technical specifications...................72 Index..........................................................73 Remote access wallet card............
See pages 8-9 for easy instructions. You must install and charge the handset battery before using the cordless handset. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 10). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone overview REDIAL/PAUSE DIR/VOLUME Press repeatedly to view the last 20 numbers dialed (page 28). Press to scroll up while in menus (page 13). Press to increase the listening volume (pages 25, 48 and 49). While entering numbers, press and hold to insert a dialing pause (pages 23 and 33). Press to show directory entries when the telephone is not in use (page 35). PHONE/FLASH While entering names or numbers in the directory, press to move the cursor to the left (page 33).
Getting started Telephone overview > indicates the feature you want to select. Main menu Using menus PLAY NEW MSGS (page 49) Press MENU/SELECT to enter the main menu. ANSWERING SYS (page 18) Press DIR or CID to scroll through menu items. DIRECTORY (page 32) CALL LOG (page 40) >PLAY NEW MSGS ANSWERING SYS Press MENU/SELECT to select or modify an item. RINGERS (page 14) SETTINGS (pages 14-17) Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
Getting started Indicator lights and alert tones Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger. Backlight (lighted display and dial pad) On when the handset is lifted from the telephone base or charger. On when a key is pressed. SPEAKER light On when the speakerphone is in use. Telephone base indicator lights ANS ON/OFF light On when the answering system is on.
Getting started Screen icons Low battery; place handset in telephone base or charger to recharge. (flashing) Indicates the battery voltage level. or or HANDSET 1 Battery is charging. 16 MISSED CALLS 10:30PM MSG # 10/16 (animated display) or (animated display) The speakerphone is in use. The handset ringer is turned off. New voicemail received from the telephone service provider. Answering system is turned on. New message in the answering system. Missed and unreviewed calls. Microphone is muted.
Getting started Telephone base and charger installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone.
Getting started Telephone base and charger installation Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the smaller power adapter is plugged in the jack on the bottom of the charger. IMPORTANT INFORMATION: • Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In 1 (866) 288-4268.
Getting started Battery installation and charging Battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 2. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. 4. Charge the handset by placing it face up in the telephone base or charger. The CHARGE light is on when charging. 3.
Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 72 for battery operating times.
Getting started Wall-mount installation The telephone base comes ready for tabletop use (see Telephone base and charger installation on page 6). If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dualstud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.
Getting started Wall-mount installation 4. Plug the other end of the telephone line cord into the telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch. DSL filter (not included) required if you have DSL highspeed Internet service. 5. Align the holes on the wall-mount bracket with the wall-mounting plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.
Getting started Wall-mount installation Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps below. 1. Unplug the large end of the larger power adapter from the electrical outlet. 2. Slide and remove the wall-mount bracket from the wall-mounting plate. If the telephone line cord and power adapter cord are bundled, untie them first. Unplug the end of the telephone line cord from the telephone wall jack. 3.
Telephone settings Menu overview Use the menu to change the telephone settings. 1. Press MENU/SELECT in idle mode (when the telephone is HANDSET 1 not in use) to enter the main menu. 16 MISSED CALLS 2. Press DIR or CID to scroll until the > is next to the feature you want to select. 10:30 11/20 3. Press MENU/SELECT to select or save the highlighted item. The handset is in -ORidle mode. Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display.
Telephone settings Handset settings Ringer volume Use this feature to set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. 1. 2. 3. 4. 5. Press MENU/SELECT in idle mode to enter the main menu. Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT. Press MENU/SELECT to select >RINGER VOLUME. RINGER VOLUME Press DIR or CID to sample each volume level. Press MENU/SELECT to save your preference and return to the main menu.
Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. NEW VOICEMAIL and appear on the handset screen. HANDSET 1 NEW VOICEMAIL 10:30PM 11/20 NOTES: • Your telephone service provider might alert you to new voicemail messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
Telephone settings Handset settings Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press DIR or CID to scroll to >SETTINGS, then press KEY TONE MENU/SELECT. ON 3. Press DIR or CID to scroll to >KEY TONE, then press MENU/SELECT. 4. Press DIR or CID to select ON or OFF. 5. Press MENU/SELECT to save your preference and return to the main menu.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID history. If you dial 10 digits to make a local telephone call, do not use this home area code feature.
Telephone settings Answering system settings Answering mode Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press DIR or CID to scroll to >ANSWERING SYS, then ANSWER ON/OFF press MENU/SELECT. ON 3. Press DIR or CID to scroll to >ANSWER ON/OFF, then press MENU/SELECT. 4.
Telephone settings Answering system settings 5. Speak towards the microphone on the handset. 6. Press 5 when you finish the recording. RECORD ANNC... 5-STOP NOTE: If the answering system memory is full, when you press 7 in step 4, the answering system announces, “Memory is full.” You must delete some messages before you can record a new announcement. To play the current outgoing announcement Use the following steps to listen to the current outgoing announcement. 1.
Telephone settings Answering system settings Call screening setup Use this menu to choose whether incoming messages are played through the speaker on the telephone base while they are being recorded. To change the settings: 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press DIR or CID to scroll to >ANSWERING SYS, then CALL SCREENING press MENU/SELECT. ON 3. Press DIR or CID to scroll to >ANS SYS SETUP. Press MENU/SELECT. 4. Press MENU/SELECT to select >CALL SCREENING. 5.
Telephone settings Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press DIR or CID to scroll to >ANSWERING SYS, then REMOTE CODE press MENU/SELECT. 19 3. Press DIR or CID to scroll to >ANS SYS SETUP, then press MENU/SELECT. 4.
Telephone settings Telephone base ringer volume Use the following step to set the ringer volume level (1-6), or turn the ringer off. • When the telephone is not in use, press VOLUME on the telephone base to adjust the ringer volume. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0.
Telephone operation Making, answering and ending a call Making a call To make a call: PHONE/FLASH, then wait for the dial tone. 1. Press -ORPress SPEAKER to use the speakerphone, then wait for the dial tone. 2. Use the dial pad keys to enter the telephone number. PHONE 0:01:30 888-722-7702 The screen displays the elapsed time as you talk (in hours, minutes and seconds). On-hook dialing (predialing): 1. Use the dial pad keys to enter the telephone number.
Telephone operation Making, answering and ending a call Speakerphone During a call, press SPEAKER to switch between speakerphone and normal handset use. Press SPEAKER 0:01:30 888-722-7702 OFF/CLEAR to hang up. NOTES: • The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.
Telephone operation Options while on calls Volume control While on a call, press DIR/VOLUME to increase or press CID/VOLUME to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. NOTE: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are independent. Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute the call: • Press MUTE/DELETE.
Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, use this feature to temporarily switch from dial-pulse to touch-tone dialing during a call. 1. Dial the number during a call. 2. Press TONE . The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dial mode after you end the call. Chain dialing Use this feature to dial numbers stored in the directory or caller ID history while you are on a call.
Telephone operation Options while on calls • To access the redial list while on a call: 1. Press REDIAL/PAUSE. 2. Press DIR or CID to scroll to the number you want to dial. 3. Press MENU/SELECT. The handset automatically dials the displayed number. REDIAL 888-722-7702 NOTES: • While on a call, you cannot edit a directory entry or copy a caller ID entry into the directory. • If the directory or caller ID history is in use, the screen shows NOT AVAILABLE AT THIS TIME.
Telephone operation Redial The handset can store the 20 numbers recently called from this handset in the redial list. To review numbers in the redial list 1. Press REDIAL/PAUSE in idle mode. 2. Press DIR or CID to scroll through the 20 recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list. OFF/CLEAR to exit the redial list. 3. Press To call a number from the redial list 1.
Telephone operation Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: • Press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, , or #) on the handset(s). -OR• Press HANDSET LOCATOR on the telephone base.
Telephone operation Intercom To make and answer an intercom call Use the intercom feature for conversation between handsets. 1. Press INT on your handset when not in use. • If you have a two-handset system (EL52200), your handset screen shows CALLING OTHER HANDSET. • If you have more than two handsets (EL52300 or EL52400), your screen shows INTERCOM TO: Use the dialing keys (1-3 or 1-4) to select the other handset. Your handset screen shows CALLING HANDSET X.
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. PHONE 1. During a call, press INT. • If you have a two-handset system (EL52200), the outside call is put on hold and your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING. • If you have more than two handsets (EL52300 or EL52400), your screen shows TRANSFER TO: Use the dial pad keys to enter a handset number.
Directory Directory overview Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. Charlie Johnson 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory Directory storage 1. Press MENU/SELECT in idle mode to use the main menu. -ORYou can also store a number in the directory while predialing. Do the following: a. While the handset is in idle mode, use the dial pad keys to enter the telephone number (up to 30 digits). • Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a P appears). • Press MUTE/DELETE to make corrections. b. Skip to step 6. 2. Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT. 3.
Directory Directory storage • Character chart: Dial Key Characters by number of key press 1 2 3 4 5 6 7 8 9 10 11 # & / , 1 s 7 z 9 1 . - ‘ ( ) 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 9 W X Y Z w x y 0 0 # space NOTE: The first letter of every word is capitalized.
Directory Reviewing the directory To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -ORYou can also show the first entry in the directory by pressing MENU/SELECT when in idle mode. Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT twice. 2. Press DIR or CID to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Dialing, deleting and editing a directory entry To dial a directory number 1. Press DIR when in idle mode. Robert Brown 2. Press DIR or CID to browse through the directory and find the desired entry. -ORUse the alphabetical search to find the desired entry. Refer to steps 2 and 3 in To search by name on page 35. PHONE/FLASH or SPEAKER to dial the 3. Press displayed telephone number from the directory. 800-360-4121 PHONE 0:00:20 Robert Brown To delete a directory entry 1.
Directory Dialing, deleting and editing a directory entry -OREDIT >SPEED DIAL To assign or reassign a speed dial location, press DIR or CID to scroll to >SPEED DIAL. Press MENU/SELECT to show the speed dial list. Do the following: • To assign a speed dial location to this entry, press DIR or CID to scroll to an empty speed dial location. -OR• To reassign another speed dial location to this entry, press DIR or CID to scroll to another speed dial location. Press MENU/SELECT. The screen shows REPLACE? 4.
Directory Speed dial locations To assign or reassign a speed dial location to a directory entry While reviewing the directory, you can use the steps in To edit a directory entry on page 36 to assign or reassign a speed dial location to a directory entry. You can also follow the steps below to use the main menu to assign or reassign a speed dial location to a directory entry. 1. Press MENU/SELECT in idle mode. >SPEED DIAL REVIEW 2. Press DIR or CID to scroll to >DIRECTORY. Press MENU/SELECT. 3.
Directory Speed dial locations To clear a speed dial location 1. Press MENU/SELECT in idle mode. 2. Press DIR or CID to scroll to >DIRECTORY. Press MENU/SELECT. 3. Press DIR or CID to scroll to >SPEED DIAL. Press MENU/SELECT. 4. Press DIR or CID to scroll to a speed dial location. 5. Press MUTE/DELETE. The screen shows UNASSIGN? 6. Press MENU/SELECT to confirm and clear the selected speed dial location. appears in that speed dial location.
Caller ID operation Caller ID overview About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID operation Caller ID overview How caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made in any handset are reflected in all other handsets.
Caller ID operation Caller ID overview Missed (new) calls indicator When a handset is in idle mode and has calls that have not been reviewed, its screen shows XX MISSED CALLS. All unreviewed entries are counted as missed (new) calls. Each time you review a caller ID history entry marked NEW, the number of missed (new) calls decreases by one.
Caller ID operation Reviewing call history To review the caller ID history 1. When a handset is in idle mode, press CID to review the Christine Smith caller ID history in reverse chronological order starting 888-722-7702 with the most recent call. -OR11:30 11/20 You can also review the caller ID history by pressing MENU/SELECT, then press DIR or CID to scroll to Robert Brown >CALL LOG, then press MENU/SELECT twice. 800-360-4121 2. Press DIR or CID to scroll through the list.
Caller ID operation Returning a call and deleting an entry To dial a number from caller ID history 1. Press CID when in idle mode. Christine Smith 888-722-7702 2. Press DIR or CID to browse through the caller ID history and find the entry. PHONE/FLASH or SPEAKER to dial the 3. Press 10:30 11/20 displayed telephone number from the caller ID history. PHONE 0:01:30 -OR722-7702 If you need to add or remove the area code or a 1 at the beginning of the number, do the following: a. Press # or 1.
Caller ID operation Saving a caller ID history entry in the directory 1. Press CID when in idle mode. Christine Smith 888-722-7702 2. Press DIR or CID to browse through the caller ID history and find the desired entry. 10:30 • If you need to add or remove the area code or a 1 at 11/20 the beginning of the number, press # or 1. For details, refer to step 2 in To view the dialing options on page 43. 3. Press MENU/SELECT. The screen shows EDIT NUMBER. 4.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s builtin answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation Answering system overview Voice prompts The system provides voice prompts to guide you through recording outgoing announcements and remote access. Turning the answering system on or off at the telephone base • Press ANSWER ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces “Calls will be answered.” If the answering system is turned off, it announces “Calls will not be answered.
Answering system operation Answering system overview Call screening If CALL SCREENING is ON (see Call screening setup on page 20), the incoming messages on your telephone are played through the speaker on the telephone base while they are being recorded. While call screening, to adjust the playback volume to a comfortable level (1-8): • Press VOLUME on the telephone base. Call intercept While call screening, you can press PHONE/FLASH or SPEAKER on the handset to stop recording and speak to the caller.
Answering system operation Message playback To listen to messages If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time it was received. After the last message, you hear “End of messages.
Answering system operation Message playback To listen to messages at the telephone base: PLAY/STOP on the telephone base to listen to the messages. 1. Press 2. The system announces the number of messages, then begins playback. The message sequence is shown on the message window. Options during message playback: VOLUME to adjust the message playback • Press volume (1-8). • Press REPEAT to repeat the message. Press twice to hear the previous message. • Press SKIP to skip to the next message.
Answering system operation Recording and playing memo Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. To record a memo Use the following steps to record a memo. 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press DIR or CID to scroll to >ANSWERING SYS, then RECORD MEMO... press MENU/SELECT. 5-STOP 3.
Answering system operation Message window displays The message window displays the total number of messages. See the table below for other message window displays. 0 0-99 (flashing) No messages. • Total number of messages and memos. The number flashes when there are new (unreviewed) messages. • After a power failure, the number in the message window flashes to indicate the clock needs to be set. 1-99 • Total number of messages and memos. • Current message number during old message playback.
Answering system operation Remote access Use the remote access feature to access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the answering system answers, enter the two-digit remote access code (19, unless you have changed it; refer to Remote access code on page 21).
Answering system operation Remote access 5. Hang up to end the call and save all undeleted messages. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. • If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. • If the memory is full, the answering system answers after 10 rings and announces, “Memory is full.
Appendix Display screen messages ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY You are accessing an empty caller ID history. CALL TRANSFERED An outside call from one handset is transferred to another handset. CALLING OTHER HANDSET (For EL52200 only) • The handset is calling the other (another) handset (for intercom calls). CALLING HANDSET X (For EL52300 or EL52400) CHARGING CONNECTING...
Appendix Display screen messages NO MESSAGES NO SIGNAL, CALL ENDED No messages in the answering system. The handset is out of range while on a call. NOT AVAILABLE AT THIS TIME Someone else is already using the directory, caller ID history or answering system. OUTSIDE CALL You have connected to the external call during call transfer. PAGING The telephone base is paging all handsets. PHONE The handset is in use. PLACE IN CHARGER The battery is very low.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The serial number, found on the bottom of your telephone base, is available when contacting customer service. Please retain your sales receipt as your proof of purchase. My telephone doesn’t work at all.
Appendix Troubleshooting • Check that all the telephones connected to the same telephone line are hung up. • Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Dial mode on page 17). • Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly.
Appendix Troubleshooting The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
Appendix Troubleshooting • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential.
Appendix Troubleshooting • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6).
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment. • Make sure the home area code is set correctly in the telephone (see Home area code on page 17).
Appendix Troubleshooting • If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call. • If the caller’s voice is very soft, the answering system may stop recording and disconnects the call. Difficulty hearing messages. VOLUME to adjust the speaker volume on the telephone base. • Press • Press DIR/VOLUME to increase the message playback volume on a handset. The answering system does not answer after correct number of rings.
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (see Answering mode on page 18). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail on page 46).
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage (DC adapter output) DC6V @400mA Handset voltage DC2.4 — 3.2V Battery 2.
Appendix Index A Alert tones, 4 Alphabetical search, 35 Answer a call, 23 Answer an incoming call during an intercom call, 30 Answering mode, 18 Answering system, 46–54 Answering system and voicemail, 46 Answering system settings, 18–21 Any key answer, 23 Area code, 17, 40, 43 Auto off, 24 Dial a speed dial number, 39 Dialing options, 43 Dial mode, 17 Directory, 32–39 Directory storage, 33 Display screen messages, 55 DSL filter, 6, 10 B Base ringer volume, 22 Battery charging, 9 Battery installation, 8
Appendix Index Message playback, 49 Message window displays, 52 Mute, 25 Temporary tone dialing, 26 Three-way conversation, 27, 31 Toll saver, 20 Troubleshooting, 57 N Number of rings, 20, 46 V Voicemail, 15, 46 Voice prompts, 47 Volume control, 19, 25, 48, 49, 50 O Operation time, 72 Outgoing announcement, 18 W Wall-mount installation, 10 P Pause, 23, 33 Power adapter, 6 Predialing, 23 R Reasons for missing caller ID information, 42 Recording time, 47 Redial, 28 Remote access, 53 Remote access code,
Appendix Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages .....................1 Play new messages..................2 Delete the message.................3 (during message playback) Delete all old messages ........33 Repeat or go back ....................
www.telephones.att.com © 2009 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1 AT&T 08/09.
