User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Alphabetical search . . . . . . . . . . . 21 Dial a directory entry . . . . . . . . . . 21 Edit a directory entry . . . . . . . . . . 22 Delete a directory entry . . . . . . . . 22 Speed dial . . . . . . . . . . . . . . . . . . 23 Add a speed dial entry . . . . . . . . . 23 Dial a speed dial number . . . . . . . 24 Delete a speed dial entry . . . . . . . 24 About caller ID . . . . . . . . . . . . . . . 25 Call log . . . . . . . . . . . . . . . . . . . . . 26 Missed calls indicator . . . .
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Battery compartment cover Telephone line cord Telephone base power adapter Telephone base Battery User’s manual To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a &5. ſNVGT DGVYGGP VJG VGNGRJQPG NKPG EQTF CPF VGNGRJQPG YCNN LCEM 6JG ſNVGT RTGXGPVU PQKUG CPF ECNNGT ID problems caused by DSL interference. Contact your DSL service provider HQT OQTG KPHQTOCVKQP CDQWV &5.
Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting UVWFU ſV KPVQ VJG EQTTGURQPFKPI JQNGU CV VJG DCEM QH VJG VGNGRJQPG DCUG 5NKFG the telephone base down on the mounting studs until it locks into place.
Getting started Battery installation Install the battery as shown below. 1. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 33 for battery operating times.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base (page 4). CID/VOLPress to review the call log when the telephone is not in use (page 27). Press and hold to adjust the ringer volume when the telephone is not in use (page 9). During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 14). Press to scroll down while in programming mode or reviewing the directory, call log or redial list.
Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to choose an item, or save an entry or setting. /VOL+ Press to review the directory when the telephone is not in use (page 20). Press and hold to adjust the ringer volume when the telephone is not in use (page 9). During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 14). Press to scroll up while in programming mode or reviewing the directory, call log or redial list.
Getting started Telephone base layout IN USE light On when the handset is in use. FIND HANDSET Press to page the handset (page 15).
Telephone settings Ringer volume You can adjust the ringer volume or turn the ringer off. 1. Press MENU/SELECT when the handset is not in use. / VOL+ until the screen displays Ringers, then 2. Press CID/ VOL- or press ress MENU /SELECT twice. /VOL+ to adjust the volume. A sample of each 3. Press CID /VOL- or ringer volume plays as you scroll through the choices. The lowest setting is Ringer OFF. 4. Press MENU /SELECT VQ UCXG [QWT UGNGEVKQP [QW YKNN JGCT C EQPſTOCVKQP tone. 5.
Telephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. To select a language: 1. Press MENU/SELECT when the handset is not in use. / VOL+ until the screen displays Settings, then 2. Press CID/ VOL- or press MENU /SELECT twice. / VOL+ to select English, Français or Español, then 3. Press CID/ VOL- or press MENU /SELECT VQ UCXG [QWT UGVVKPI ;QW YKNN JGCT C EQPſTOCVKQP VQPG 4. Press OFF/CLEAR to return to idle mode.
Telephone settings Key tone You can turn the key tone on or off. 1. Press MENU/SELECT when the handset is not in use. / VOL+ until the screen displays Settings, then 2. Press CID/ VOL- or press MENU /SELECT. / VOL+ until the screen displays Key tone, then 3. Press CID/ VOL- or press MENU /SELECT. / VOL+ to choose On or Off, then press 4. Press CID/ VOL- or MENU /SELECT VQ EQPſTO [QWT UGNGEVKQP ;QW YKNN JGCT C EQPſTOCVKQP VQPG 5. Press OFF/CLEAR to return to idle mode.
Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays Settings, then press MENU /SELECT. / VOL+ until the screen displays Set date/time, then 3. Press CID/ VOL- or press MENU /SELECT. / VOL+ until the screen displays CID time sync, 4. Press CID/ VOL- or then press MENU /SELECT.
Telephone settings Dial mode If you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you need to change the dial mode setting to pulse. To change the setting: 1. Press MENU/SELECT when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays Settings, then press MENU /SELECT. 3. Press CID/ VOL- or / VOL+ until the screen displays Dial mode, then press MENU /SELECT. 4.
Telephone operation Make a call /FLASH and then use the dialing keys (0-9) to dial the • Press telephone number. Predial a call • Enter the telephone number using the dialing keys (0-9), then press /FLASH to dial. Answer a call • Press /FLASH or any of the dialing keys (0-9, TONE or #). • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Ringer muted • Press OFF/CLEAR and Ringer muted displays. To silence the telephone base ringer: 10:15 PM 12/25 • Press /VOLUME to turn off the base ringer.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press MENU/SELECT twice to select Directory. 2. Press MENU /SELECT and then press CID/ VOL- or desired entry. 3.
Telephone operation Redial list The telephone stores the 5 most recently dialed numbers. • When there are already 5 entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. Review the redial list 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press CID/ VOL-, / VOL+ or REDIAL/PAUSE repeatedly to browse the redial list. Dial a redial entry 1. Press /FLASH when the handset is not in use. 2.
Telephone operation Directory The directory can store up to 30 entries (including 10 speed dial entries). Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. • Each handset directory is independent of the other handsets. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one JCPFUGV YKNN PQV DG TGƀGEVGF KP VJG FKTGEVQT[ QH QVJGT handsets. • When there are no records in the directory, the screen shows Directory empty.
Telephone operation Add a directory entry 1. Enter the number when the handset is not in use and press MENU /SELECT, then go to step 4. -ORPress MENU/SELECT when the handset is not in use. Directory 2. Press CID/ VOL- or / VOL+ to select Directory and then press MENU /SELECT twice. 3. The screen shows ENTER NUMBER. 4. Use the dialing keys to enter or modify the number. Add contact • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). An error tone sounds if you try to enter more than 15 characters. Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key 1 2 3 4 5 6 7 8 9 10 11 1 1 .
Telephone operation Review the directory Entries are sorted alphabetically. To search the directory: / VOL+ when the handset is not in use. The screen displays 1. Press Directory. REVIEW -ORPress MENU/SELECT when the handset is not in use. /VOL+ to select Directory. Press CID/ VOL- or 2. Press MENU /SELECT and then press CID/ VOL- or /VOL+ to select Review. Mike Smith 800-595-9511 3. Press MENU /SELECT and then press CID/ VOL- or /VOL+ to browse. Alphabetical search To start an alphabetical search: 1.
Telephone operation Edit a directory entry 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 20). 2. When the desired entry appears, press MENU /SELECT. EDIT NUMBER 3. The screen shows EDIT NUMBER and the desired 800-595-9511_ entry’s number. 4. Use the dialing keys to edit the number. • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry. / VOL+ to the right.
Telephone operation Speed dial You can store up to 10 telephone numbers with names in the speed dial memory locations you assign from the directory you wish to dial using fewer keys than usual. You must create an entry in the directory (see page 19) before you set the speed dial memory location. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to speed dial entries on one handset apply to all. Add a speed dial entry 1.
Telephone operation Dial a speed dial number 1. Press and hold the dial pad key (0-9) to display the speed dial entry. /FLASH to dial the displayed number. 2. Press If the speed dial location you selected is empty, the screen displays . Delete a speed dial entry 1. Press MENU/SELECT when the handset is not in use. /VOL+ to select Directory, then press 2. Press CID/ VOL- or MENU /SELECT. /VOL+ to select Speed dial, then press 3. Press CID/ VOL- or MENU /SELECT.
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone UGTXKEG RTQXKFGT CHVGT VJG ſTUV QT UGEQPF TKPI %CNNGT +& CNNQYU [QW VQ UGG VJG name, number, date and time of calls.
Telephone operation Call log If you subscribe to caller ID service, information about each caller will appear CHVGT VJG ſTUV QT UGEQPF TKPI +H [QW CPUYGT C ECNN DGHQTG VJG ECNNGT KPHQTOCVKQP appears on the screen, it will not be saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number).
Telephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that 800-595-9511 you dial from or store to the directory.
Telephone operation Save a call log entry to the directory 1. When in the call log (see Review the call log on page 27), press CID/ VOLor /VOL+ to browse. 2. When the desired entry appears, press MENU /SELECT. 3. The screen shows EDIT NUMBER and the desired EDIT NUMBER entry’s number. 800-595-9511_ 4. Use the dialing keys to edit the number. • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry. / VOL+ to the right.
Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller.
Appendix Screen display messages Call log empty There are no call log entries. Copy from DIR.. The telephone is loading entries from Directory for speed dial assignment. Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. There is an incoming call. Line in use A system handset or another telpehone on the same line is in use. Low battery The battery needs to be recharged.
Appendix Handset and telephone base indicators Handset light CHARGE On when the handset is charging in the telephone base or charger. Telephone base light IN USE On when the telephone line is in use. On when the answering system is answering a call. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Handset screen icons $CVVGT[ UVCVWU ƀCUJGU YJGP VJG DCVVGT[ KU NQY CPF PGGFU charging. Battery status - animates when the battery is charging.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Seven days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: • • • • A new battery is installed in the handset. The handset beeps every minute while on a call.
Appendix Troubleshooting +H [QW JCXG FKHſEWNV[ YKVJ [QWT VGNGRJQPG RNGCUG VT[ VJG UWIIGUVKQPU DGNQY For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base or charger after use.
Appendix Troubleshooting • Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base for up to 16 hours. • If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.
Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again.
Appendix Troubleshooting I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID.
Appendix Troubleshooting • Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. New voicemail and show on the handset display and I don’t know why. appear on the handset, your telephone has received a • If New voicemail and signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them.
Appendix Important safety instructions Appendix When using your telephone equipment, basic safety precautions should CNYC[U DG HQNNQYGF VQ TGFWEG VJG TKUM QH ſTG GNGEVTKE UJQEM CPF KPLWT[ KPENWFKPI VJG HQNNQYKPI 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty (continued) How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations (continued) If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify [QW DGHQTG KPVGTTWRVKPI UGTXKEG +H CFXCPEG PQVKEG KU PQV RTCEVKECN [QW YKNN DG PQVKſGF CU UQQP CU possible.
Appendix 6GEJPKECN URGEKſECVKQPU Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.50 X 2.0 X 1.26 in (165.0 X 51.0 X 32.0 mm) Telephone base: 3.55 X 3.44 X 4.67 in (90.2 X 87.5 X 118.5 mm) Charger: 2.91 X 3.19 X 1.85 in (74.0 X 81.
Appendix Index A H About caller ID 25 About cordless telephones 41 Alphabetical search 21 Answer a call 14 Handset layout 6, 7 Handset light 32 Handset screen icons 32 Home area code 12 B I Battery 33 Battery charging 5 Battery installation 4 Important safety instructions 39 Indicators 32 Installation 2 C K Caller ID 25 Call log 26 Call log display screen messages 30 Call waiting 14 Channel 15 Character chart 20 Charging 5 CID time synchronization 12 Clear voicemail 10 Key tone 11 L Listening vo
Appendix Index S Safety instructions 39 Save a call log entry to the directory 28 Screen display messages 31 Screen icons 32 Speed dial 23 Store a directory entry 19 Store a speed dial entry 23 Store from redial 19 T 6GEJPKECN URGEKſECVKQPU 46 Telephone base installation 2 Telephone base layout 8 Telephone base light 32 Temporary tone dialing 14 Troubleshooting 34 V View dialing options 28 Volume 9, 14 W Wall mounting 3 Warranty 42 Website 13 48
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd. Richmond, B.C. V6W 1L5 Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Alphabetical search . . . . . . . . . . 20 Dial a directory entry . . . . . . . . . 20 Edit a directory entry . . . . . . . . . 20 Delete a directory entry . . . . . . . 21 About caller ID . . . . . . . . . . . . . . 21 Call log . . . . . . . . . . . . . . . . . . . . 22 Missed call indicator . . . . . . . . . 22 Memory match . . . . . . . . . . . . . . 23 Review the call log . . . . . . . . . . . 23 View dialing options . . . . . . . . . . 23 Dial a call log number. . . . . . . . .
Table of contents Appendix. . . . . . . . . . . . . . . . . . 35 Screen display messages . . . . . 35 Handset and telephone base indicators . . . . . . . . . . . . . . . . 37 Handset screen icons . . . . . . . . 37 Battery . . . . . . . . . . . . . . . . . . . . 38 Troubleshooting . . . . . . . . . . . . . 39 Important safety instructions . . . 46 Precautions for users of implanted cardiac pacemakers . . . . . . . . . . . . . . 47 Operating range . . . . . . . . . . . . . 47 Maintenance. . . . . . . . . . .
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a &5. ſNVGT DGVYGGP VJG VGNGRJQPG NKPG EQTF CPF VGNGRJQPG YCNN LCEM 6JG ſNVGT RTGXGPVU PQKUG CPF ECNNGT ID problems caused by DSL interference. Contact your DSL service provider HQT OQTG KPHQTOCVKQP CDQWV &5.
Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning the top hole at the back of the telephone base against the top mounting stud [A]. Then slide the telephone base down on the mounting studs [A] and [B] until it locks into place.
Getting started Battery installation Install the battery as shown below. 1. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 38 for battery operating times.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base (page 4). CID/VOLPress to review the call log when the telephone is not in use (page 23). During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 13). Press to scroll down while in a menu or reviewing the directory, call log or redial list. When entering numbers or names in the directory, press to move the cursor to the left.
Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to choose an item, or save an entry or setting. /VOL+ Press to review the directory when the telephone is not in use (page 19). During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 13). Press to scroll up while in a menu or reviewing the directory, call log or redial list. When entering numbers or names in the directory, press to move the cursor to the right.
Getting started Telephone base layout Message window Shows the number of messages and other answering system information (page 33). X/DELETE Press to delete the message currently playing (page 31). When the phone is not in use, press twice to delete all previously reviewed messages (page 32). /SKIP Press to skip to the next message (page 31). /REPEAT Press to repeat a message or press twice to play the previous message (page 31). /PLAY/STOP Press to play messages (page 31).
Telephone settings Ringer volume (telephone base) • Press /VOLUME or /VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” Ringer volume (handset) You can adjust the ringer volume or turn the ringer off. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or until the screen displays Ringers, then press ress MENU /SELECT twice. 3.
Telephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. Settings To select a language: 1. Press MENU/SELECT when the handset is not in use. until the screen displays Settings, 2. Press CID or then press MENU /SELECT twice. LCD language to choose English, Français or 3. Press CID or Español, then press MENU /SELECT to save your setting.
Telephone settings Key tone Settings You can turn the key tone on or off. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or until the screen displays Settings, then press MENU /SELECT. until the screen displays Key tone, 3. Press CID or then press MENU /SELECT. to choose On or Off, then press 4.
Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code. To change the setting: 1. Press MENU/SELECT when the handset is not in use. Home area code until the screen displays Settings, 2. Press CID or then press MENU /SELECT. until the screen displays 3.
Telephone operation Make a call /FLASH and then use the dialing keys (0-9) • Press to dial the telephone number. Predial a call • Enter the telephone number using the dialing keys (0-9), then press /FLASH to dial. CANCEL • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press MUTE /DELETE or OFF /CANCEL to backspace and delete; press and hold REDIAL /PAUSE to insert a dialing pause (a P appears).
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press /FLASH to put the current call on hold and take the new call. • Press /FLASH at any time to switch back and forth between calls. CANCEL Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press MENU/SELECT twice to select Directory. 2. Press CID or to scroll to the desired entry. 3.
Telephone operation Dial a redial entry 1. Press REDIAL/PAUSE when the handset is not in use. or REDIAL/PAUSE repeatedly until the desired 2. Press CID, entry displays. /FLASH to dial. 3. Press -OR/FLASH when the handset is not in use. 1. Press or REDIAL/PAUSE 2. Press REDIAL/PAUSE and then press CID, repeatedly until the desired entry displays. 3. Press MENU /SELECT to dial. Delete a redial entry 1. Press REDIAL/PAUSE when the handset is not in use. 2.
Telephone operation Directory The directory can store up to 30 entries. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. • Each handset directory is independent. Any additions, FGNGVKQPU QT GFKVU OCFG QP QPG JCPFUGV YKNN PQV TGƀGEV KP the directory of other handsets (model CS6124-2 only). • When there are no records in the directory, the screen displays Directory empty. • When the directory is full and you try to save an entry, the screen displays Directory full.
Telephone operation Add a directory entry 1. Enter the number when the handset is not in use and press MENU /SELECT, then go to step 3. -ORPress MENU/SELECT three times when the handset is not in use. 2. The screen displays Enter number. Directory 3. Use the dialing keys to enter or edit the number. • Press MUTE /DELETE to backspace and erase a digit. • Press and hold MUTE /DELETE to erase the Add contact entire entry. • Press CID or to move the cursor to the left or right.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 3 4 5 6 7 8 9 10 11 # & / , s 7 z 9 1 1 .
Telephone operation Alphabetical search To start an alphabetical search: 1. Follow the steps in Review the directory on page 19 to enter the directory. 2. Use the dialing keys to enter the letters associated with the name.
Telephone operation Delete a directory entry 1. Search for the desired entry in the directory (see Review the directory on page 19 or Alphabetical search on page 20). 2. When the desired entry appears, press MUTE /DELETE. The screen displays Delete Contact? and the number. 3. Press MENU /SELECT VQ EQPſTO 6JG UETGGP FKURNC[U Deleting ... and Contact deleted. You will hear a EQPſTOCVKQP VQPG Delete contact? 800-595-9511 Deleting...
Telephone operation Call log If you subscribe to caller ID service, information about each caller will appear CHVGT VJG ſTUV QT UGEQPF TKPI +H [QW CPUYGT C ECNN DGHQTG VJG ECNNGT KPHQTOCVKQP appears on the screen, it will not be saved in the call log. • The call log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The number shown in the call log is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus phone number).
Telephone operation Dial a call log number 1. When in the call log (see Review the call log on page 23), press to browse to the desired entry. /FLASH to call. 2. Press CID or Save a call log entry to the directory 1. When in the call log (see Review the call log on page 23), press CID or to browse. 2. When the desired entry appears, press MENU /SELECT. 3. The screen displays Edit number and the desired Edit number entry’s number. 800-595-9511_ 4. Use the dialing keys to edit the number.
Telephone operation Delete from the call log Delete an entry: 1. When in the call log, press CID or to browse. 2. Press MUTE /DELETE to delete the selected entry. The screen displays Deleting... CPF [QW JGCT C EQPſTOCVKQP VQPG Delete all entries: 1. Press MENU/SELECT when the handset is not in use. Press CID or select Call log. to select 2. Press MENU /SELECT and then press CID or Del all calls. Delete 3. Press MENU /SELECT and the screen displays Delete all? 4.
Answering system settings Answering system set up You must use a system handset to change your answering system settings. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset. To turn on or off with the telephone base: • Press /ANS ON/OFF to turn the built-in answering system on or off.
Answering system settings Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. 1. Press MENU/SELECT when the handset is not in use. to select Answering Sys, then press MENU /SELECT. 2.
Answering system settings Recording time You can set the recording time for each incoming message. 1. Press MENU/SELECT when the handset is not in use. to select Answering Sys, then press MENU /SELECT. 2. Press CID or to select Ans sys setup, then press MENU /SELECT. 3. Press CID or to select Recording time, then press MENU /SELECT. 4. Press CID or to choose from 3 minutes, 2 minutes or 1 minute, 5.
Answering system settings Delete your announcement 1. 2. 3. 4. Press MENU/SELECT when the handset is not in use. to select Answering Sys, then press MENU /SELECT. Press CID or Press MENU /SELECT to select Announcement. The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement. The handset announces, “Announcement deleted.” • When your announcement is deleted, calls are answered with the preset announcement.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. and New voicemail display on the handset, your telephone service • If provider is indicating that it has new voicemail for you.
Answering system operation New message indication When there are new answering system messages, and XX new message(s) UJQY QP VJG JCPFUGV CPF VJG OGUUCIG YKPFQY QP VJG VGNGRJQPG DCUG ƀCUJGU If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed. Call intercept If you want to talk to the person whose message is being recorded, press /FLASH or on the handset.
Answering system operation Delete all messages To delete all messages with the telephone base: 1. Press X/DELETE when the phone is not in use. 2. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.” To delete all messages with a handset: 1. Press MENU/SELECT when the handset is not in use. to select >Answering Sys, then press MENU /SELECT. 2.
Answering system operation Message window displays Window display Description 0 No messages. 1-99 Total number of old messages recorded. Current message number during old message playback. 0-99 ƀCUJKPI 9JGP VKOG CPF FCVG CTG PQV UGV KV ƀCUJGU VQVCN PWODGT of new messages recorded, or total number of old messages recorded. The telephone base may have lost and regained power. The clock needs to be set. 1-99 & F (alternating) Memory is full with total number of messages recorded.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 27 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. Then you can enter one of the following remote commands. Command Function 1 Play all messages. 2 Play only new messages.
Appendix Screen display messages Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. There is an incoming call. Line in use A system handset or another telephone on the same line is in use. Low battery The battery needs to be recharged. Microphone on MUTE is turned off and the person on the other end can hear you. Muted You have turned off the handset microphone.
Appendix Screen display messages Ringer off The handset ringer is turned off. Saved Your selection has been saved. XX missed calls There are calls that have not been reviewed in the call log. XX new messages There are new messages in the answering system. ** Paging ** All system handsets are being paged.
Appendix Handset and telephone base indicators Handset light On when the handset is charging in the telephone base or charger. CHARGE Telephone base light On when the telephone line is in use. On when the answering system is answering a call. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. IN USE /ANS ON/OFF On when the answering system is turned on.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Seven days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: • • • • A new battery is installed in the handset. The handset beeps every minute while on a call.
Appendix Troubleshooting +H [QW JCXG FKHſEWNV[ YKVJ [QWT VGNGRJQPG RNGCUG VT[ VJG UWIIGUVKQPU DGNQY For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base or charger after use.
Appendix Troubleshooting • Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base for up to 16 hours. • If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.
Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again.
Appendix Troubleshooting I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID.
Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. New voicemail and show on the handset display and I don’t know why. • Your telephone has voicemail indication that is separate from the built-in answering system.
Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 36). To determine how many rings will activate your voicemail, please contact your local telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
Appendix Troubleshooting Common cure for electronic equipment. • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4. Install the battery again and place the cordless handset in the telephone base . 5.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to TGFWEG VJG TKUM QH ſTG GNGEVTKE UJQEM CPF KPLWT[ KPENWFKPI VJG HQNNQYKPI 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty (continued) How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations (continued) If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify [QW DGHQTG KPVGTTWRVKPI UGTXKEG +H CFXCPEG PQVKEG KU PQV RTCEVKECN [QW YKNN DG PQVKſGF CU UQQP CU possible.
Appendix 6GEJPKECN URGEKſECVKQPU Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.48 X 2.03 X 1.30 in (164.5 X 51.5 X 33.0 mm) Telephone base: 4.92 X 5.32 X 3.19 in (125.0 X 135.0 X 81.0 mm) Charger: 2.91 X 3.17 X 1.89 in (74.0 X 80.
Appendix Index A H About caller ID 21 About cordless telephones 48 Answer a call 13 Answering system and voicemail 30 Answering system setup 26 Answer ON/OFF 26 Handset layout 6, 7 Handset light 37 Handset screen icons 37 I Important safety instructions 46 Indicators 37 Installation 2 B Battery 38 Battery charging 5 Battery installation 4 K C L Caller ID 21 Call intercept 31 Call log 22 Call log display screen messages 25 Call waiting 14 Character chart 19 Charging 5 Clear voicemail 10 Listening v
Appendix Index R Review the call log 23 Review the directory 19 Ringer 9 Ringer volume 9 S Safety instructions 46 Save a call log entry to the directory 24 Screen display messages 35, 36 Screen icons 37 Store a directory entry 18 Store from redial 18 T 6GEJPKECN URGEKſECVKQPU 53 Telephone base installation 2 Telephone base layout 8 Telephone base light 37 Temporary tone dialing 14 Troubleshooting 39 V View dialing options 23 Voicemail 30 Volume 9, 13 W Wall mounting 3 Warranty 49 Website 12 Appendix
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd. Richmond, B.C. V6W 1L5 Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
