Regulatory Compliance and Warranty Information Conformité réglementaire et renseignements relatifs à la garantie 4289 Bonny Oaks Drive • Chattanooga,TN 37406 Tel: 800-426-3738 • Fax: 800-325-8871 E-mail: claritycs@plantronics.com • Website: www.clarityproducts.com RevE (3-2011) PRINTED IN CHINA © 2011 Clarity, a Division of Plantronics, Inc. All rights reserved.
REGULATORY COMPLIANCE PARTY RESPONSIBLE FOR REGULATORY COMPLIANCE: Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive Chattanooga, TN 37406 Phone: 800-426-3738 Part 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
REGULATORY COMPLIANCE REGULATORY COMPLIANCE For earlier products, the REN is separately shown on the label. Customer-Owned Coin/Credit Card Phones d) If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
REGULATORY COMPLIANCE on, you are encouraged to try to correct the interference by one of the following measures: 1. Where it can be done safely, reorient the receiving television or radio antenna. 2. To the extent possible, relocate the television, radio or other receiver with respect to the telephone equipment. (This increases the separation between the telephone equipment and the receiver.) 3.
WARRANTY SERVICE INFORMATION WARRANTY SERVICE INFORMATION To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below. purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor.
CONFORMITÉ RÉGLEMENTAIRE PARTIE RESPONSABLE DE LA CONFORMITÉ RÉGLEMENTAIRE : Clarity, une division de Plantronics, Inc. 4289 Bonny Oaks Drive Chattanooga, TN 37406 Téléphone : 800-426-3738 Renseignements sur la section 68 du règlement FCC a) Cet équipement est conforme à la section 68 des lois et règlements du FCC et aux exigences adoptées par l’ACTA. Sous cet équipement se trouve une étiquette indiquant, entre autres informations, le code d’identification du produit au format américain : AAAEQ##TXXXX.
CONFORMITÉ RÉGLEMENTAIRE Téléphones privés à pièces de monnaie/cartes de crédit Afin de se conformer aux tarifs provinciaux, la compagnie de téléphonie doit être avisée à l’avance de toute connexion. Dans certaines provinces, la commission provinciale ou nationale des services publics ou la commission des sociétés doit approuver la connexion au préalable. Renseignements sur la section 15 du règlement FCC Cet équipement est conforme à la section 15 du règlement FCC.
CONFORMITÉ RÉGLEMENTAIRE RENSEIGNEMENTS RELATIFS À LA GARANTIE particulier peut être prolongé au moyen d’un connecteur homologué (cordon prolongateur téléphonique). L’abonné doit être conscient que la conformité aux conditions stipulées précédemment ne peut empêcher une dégradation éventuelle du service dans certaines circonstances. Les réparations effectuées sur l’équipement homologué doivent être confiées au centre canadien d’entretien autorisé ayant été désigné par le fournisseur.
CONFORMIDAD CON LOS REGLAMENTOS EMPRESA RESPONSABLE DEL CUMPLIMIENTO DE LAS NORMAS: Clarity, una División de Plantronics, Inc. 4289 Bonny Oaks Drive Chattanooga, TN 37406 Teléfono: 800-426-3738 Información sobre la Parte 68 de los reglamentos de la FCC (Comisión Federal de Comunicaciones) a) Este equipo cumple con las normas y requisitos establecidos en la Parte 68 de la FCC, adoptada por la Asociación de Operadores de Telecomunicaciones de los Estados Unidos (ACTA, por sus siglas en inglés).
CONFORMIDAD CON LOS REGLAMENTOS asegúrese de que la instalación de este teléfono no desconecte su sistema de alarma. Si tiene dudas sobre las circunstancias que pueden desconectar su sistema de alarma, consulte a su compañía telefónica o a un instalador calificado. j) Este equipo telefónico es compatible con audífonos. Teléfonos de monedas/Tarjetas de crédito propiedad del cliente Para cumplir con las tarifas fijadas por el estado, se debe notificar a la compañía telefónica antes de realizar la conexión.
CONFORMIDAD CON LOS REGLAMENTOS Especificaciones técnicas de Industry Canada Este producto cumple con las especificaciones técnicas pertinentes de Industry Canada. Este aparato digital de la clase B se conforma con ICES-003 canadiense. Antes de instalar el equipo, los usuarios deben verificar que está permitido conectarlo a la red de la compañía telefónica local. Además, la instalación debe realizarse utilizando un método de conexión aceptable.
INFORMACIÓN SOBRE EL SERVICIO DE GARANTÍA Daños imprevistos o derivados: Clarity, su distribuidor minorista o los distribuidores de venta no tienen ninguna responsabilidad por cualquier daño imprevisto o derivado que incluye, sin limitaciones: pérdida o ganancia comercial, gastos imprevistos, gastos, pérdida de tiempo o molestias. Algunos estados no permiten la exclusión o limitación de los daños imprevistos o derivados, de modo que la exclusión o limitación mencionada puede no ser aplicable en su caso.
INFORMACIÓN SOBRE EL SERVICIO DE GARANTÍA Exclusiones de la garantía: Esta garantía se aplica únicamente a defectos en los materiales o la mano de obra.
D704™ D702™ User Guide Clarity® DECT6.0 Amplified Big Button Cordless Phone Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive, Chattanooga,TN 37406 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2011 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, D704, D702, D702HS, D704HS are trademarks or registered trademarks of Plantronics, Inc. Rev.
TABLE OF CONTENTS Important Safety Instructions.........................................................4 INSTALLATION Installing your phone - Base............................................................8 Installing batteries - Handset...........................................................9 OVERVIEW Handset Overview...........................................................................10 Base Overview..................................................................................
2 TABLE OF CONTENTS TABLE OF CONTENTS DIRECTORY Add a New Directory Entry..........................................................26 View a Directory Entry...................................................................26 Search a Directory Entry by Name..............................................27 Edit a Directory Entry.....................................................................28 Delete a Directory Entry...............................................................
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Privacy of communications may not be ensured when using this phone. 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14.
IMPORTANT SAFETY INSTRUCTIONS PACKAGING CONTENTS/LOCATION cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your telephone with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. If you experience hearing discomfort, you should have your hearing checked by a doctor.
INSTALLING YOUR PHONE Connecting the base station 1) Plug the power supply & line cord into the base station. 2) Plug the other end of power supply & line cord into the wall socket, as shown. 3) Always use the cables provided in the box. INSTALLING/CHARGING BATTERIES 1) 2) 3) 4) Slide out the battery compartment cover. Place the two batteries as indicated. Follow the polarity. Slide the battery compartment cover back. Put the handset on the base and charge for 16 hours first time.
HANDSET OVERVIEW HANDSET OVERVIEW 13 1. RD/P (REDIAL / PAUSE) • In idle mode, press repeatedly to view the last numbers dialed • While entering numbers, press and hold to insert a dialing pause (P) 14 12 15 16 17 1 11 2 3 10 9 4 5 6 7 8 10 2. AUDIO BOOST During a call, press to enhance the clarity and loudness of your caller’s voice. 3. MUTE / X (REMOVE) • During a call, press to mute the microphone • While predialing, press to delete a digit.
HANDSET OVERVIEW HANDSET OVERVIEW 6. VOLUME DOWN / CALL LOG / SCROLL DOWN • In menu mode: Press to scroll down the menu items. • During a call, press to decrease listening volume. • In idle mode, press to access the call list. • While entering names or numbers in the directory, press to move the cursor to the left. 11. SPEAKER (on/off) • In idle / pre-dial mode: Press to make a call with the speakerphone. • During a call: Press to toggle between the speakerphone and the earpiece.
BASE OVERVIEW HANDSET SCREEN ICONS The screen display gives you information on the current status of the telephone.  The speakerphone is turned on. FIND Press the FIND button on the base station to page your registered handset(s). 14   While reviewing the call list history, missed calls that have not been reviewed.  New voicemail received from the telephone service provider (network subscription is required).  The AUDIO BOOST feature is on.
HANDSET MENU STRUCTURE HANDSET - TEXT ENTRY TABLE The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory. MENU STRUCTURE In idle mode, press
HANDSET AUDIO OPERATION HANDSET AUDIO OPERATION Audio Tone Settings Use this feature to change the quality of the audio of the handset to best suit your hearing. While you are on a call, press TONE repeatedly to select an equalizer setting: Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural). The tone setting remains set until you change it again. Volume Control (earpiece and speakerphone) Audio Boost WARNING: VOLUME MAY BE LOUD. PROCEED WITH CARE.
USING YOUR PHONE Make a Call USING YOUR PHONE 3. Press or to dial out to the selected entry. 1. Pre-dialing Enter the phone number first, then press or to dial out the number. Press or to clear the entry. 2. Direct Dialing Press or to access dial tone, then enter the phone number. 3.
USING YOUR PHONE USING YOUR PHONE Chain dialing Redial list This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list. You can redial up to 20 of the last numbers called.
USING YOUR PHONE USING YOUR PHONE Find the Handset You can use the handset locator feature to find misplaced handsets. Transfer an External Call from Handset to Handset To start the paging tone: Press on the telephone base. All the registered handsets will ring, and the ** Paging** is flashing on handset screen. To stop the paging tone: • Press , , or any dial pad key (0-9 *, or #) on the handset(s).
DIRECTORY DIRECTORY Your phone can store up to 100 directory entries with names and numbers. Each directory entry can have a maximum of 30 digits for the phone number and 15 characters for the name. Search a Directory Entry by Name Add a New Directory Entry 1. In idle mode, press
DIRECTORY SPEED DIAL NUMBERS Edit a Directory Entry This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers by pressing and holding the respective digits keys from idle mode. 1. 2. 3. 4. 5. In idle mode, press to access the directory. -ORPress, then to select Directory, then press twice to select Review. Press to select the directory entry or search a directory entry by name.
SPEED DIAL NUMBERS CALLER ID DISPLAY Note: If the speed dial location you selected is empty, the screen shows the speed dial list instead. CALLER ID DISPLAY (NETWORK DEPENDENT) Delete the Speed Dial Number 1. In idle mode, press
, then to select Directory. 2. Press , then to select Speed dial. 3. Press , then to scroll to a speed dial location. 4. Press to delete the selected speed dial location. A confirmation tone sounds.CALLER ID DISPLAY CALLER ID DISPLAY Reasons for missing caller ID information Screen message Reason Private name The caller prefers not to show the name Private number The caller prefers not to show the telephone number.
HANDSET SETTINGS HANDSET SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. 4. Press
to turn the voicemail indication off. A confirmation tone sounds. -ORPress to cancel the procedure. Note: For information about using your voicemail service, contact your telephone service provider for assistance LCD Language Settings You can select the language used for all screen displays. 1.HANDSET SETTINGS BASE SETTINGS Set the Ringer Tone Change the Dial Mode The default dialing mode is suitable for your country and network operator. It is unlikely that you should need to change this setting unless advised to do so. 1. Press
, then to select Settings. 2. Press , then to select Dial Mode. 3. Press , then to select Tone or Pulse. 4. Press to confirm. 1. Press , then to select Ringers.REGISTER/DEREGISTER HANDSETS REGISTER/DEREGISTER HANDSETS Your telephone can support up to five cordless handsets. The additional handset(s) needs to register with the telephone base before use.You must register each additional handset separately. If the registration is not successful, the handset screen shows Registration failed. Please start again from step 1 above. Note: You cannot register a handset if any other system handset is in use.
TROUBLESHOOTING TROUBLESHOOTING If you have difficulty with your telephone, please try the suggestions below. I cannot dial out • First try all the suggestions in the item I cannot get a dial tone. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up.
TROUBLESHOOTING TROUBLESHOOTING "Out of range or no pwr at base" appears on my cordless handset • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base.You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
TROUBLESHOOTING ADDITIONAL HANDSETS My caller ID isn’t working • Caller ID is a subscription service.You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
TECHNICAL INFORMATION Amplified dB Level: • D702™ - 30dB • D704™ - 40dB Dimensions • Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D) • Base Size: 2 1/4” x 4 1/2” x 4 1/4” (H x W x D) Weight • Handset Weight: 6.125 oz. (with batteries) • Base Weight: 4.25 oz. Power Requirements: • AC Adapter: Input: 100V - 240V, 150mA Output: 6VDC, 300 mA • Battery: 2 X AAA, 600mAh Ni-MH Use only NiMH rechargeable batteries. NOTE: DO NOT MIX BATTERIES; REPLACE BOTH BATTERIES WHEN NEEDED.
D714™ D712™ User Guide Clarity® DECT6.0 Amplified Big Button Cordless Phone with Digital Answering Machine Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive, Chattanooga,TN 37406 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2011 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, D714, D712, D702HS, D704HS are trademarks or registered trademarks of Plantronics, Inc. Rev.
TABLE OF CONTENTS Important Safety Instructions..........................................................4 INSTALLATION Installing your phone - Base.............................................................8 Installing batteries - Handset...........................................................9 OVERVIEW Handset Overview...........................................................................10 Base Overview ................................................................................
2 TABLE OF CONTENTS TABLE OF CONTENTS DIRECTORY Add a New Directory Entry..........................................................28 View a Directory Entry...................................................................28 Search a Directory Entry by Name.............................................29 Edit a Directory Entry.....................................................................29 Delete a Directory Entry...............................................................
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Privacy of communications may not be ensured when using this phone. 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14.
IMPORTANT SAFETY INSTRUCTIONS PACKAGING CONTENTS/LOCATION cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your telephone with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. If you experience hearing discomfort, you should have your hearing checked by a doctor.
INSTALLING YOUR PHONE Connecting the base station 1) Plug the power supply & line cord into the base station. 2) Plug the other end of power supply & line cord into the wall socket, as shown. 3) Always use the cables provided in the box. INSTALLING/CHARGING BATTERIES 1) 2) 3) 4) Slide out the battery compartment cover. Place the two batteries as indicated. Follow the polarity. Slide the battery compartment cover back. Put the handset on the base and charge for 16 hours first time.
HANDSET OVERVIEW HANDSET OVERVIEW 13 1. RD/P (REDIAL / PAUSE) • In idle mode, press repeatedly to view the last numbers dialed • While entering numbers, press and hold to insert a dialing pause (P) 14 12 15 16 17 1 11 2 3 10 9 4 5 6 7 8 10 2. BOOST During a call, press to enhance the clarity and loudness of your caller’s voice. 3. MUTE / X (REMOVE) • During a call, press to mute the microphone • While predialing, press to delete a digit.
HANDSET OVERVIEW HANDSET OVERVIEW 6. VOLUME DOWN / CALL LOG / SCROLL DOWN • In menu mode: Press to scroll down the menu items. • During a call, press to decrease listening volume. • In idle mode, press to access the call list. • While entering names or numbers in the directory, press to move the cursor to the left. 11. SPEAKER (on/off) • In idle / pre-dial mode: Press to make a call with the speakerphone. • During a call: Press to toggle between the speakerphone and the earpiece.
BASE OVERVIEW BASE OVERVIEW 8 1. DEL (DELETE) • Press once to delete the message during playback. • Press and hold to delete all the messages. • Note: New voice messages will not be deleted. 1 2. VOL + (VOLUME UP) Increase speaker volume during message playback. 2 7 3 6 5 4 3. ANSWERING MACHINE (TAM) (on/off) • Press to turn on the answering machine. • Press again to turn off the answering machine. 4. NEXT (SKIP FORWARD) Press to skip the current message and play the next message. 5.
BASE OVERVIEW Message window displays See the table below for other message window displays. 0 0 (flashing) There are no messages in the answering system. Telephone base ringer volume while adjusting. 1-8 Speaker volume level of the telephone base while adjusting. • • • 1-99 (flashing) • • 1-99 and F (alternating) SL Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed. Current message number during new message playback.
HANDSET MENU STRUCTURE HANDSET - TEXT ENTRY TABLE  1/3 battery power level.  Flashes when low battery power level is detected, needs charging.  Animation in cycle, battery is charging. MENU STRUCTURE In idle mode, press
, then to browse the menu items. Refer to the following for the menu structure. The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory.HANDSET AUDIO OPERATION HANDSET AUDIO OPERATION Audio Tone Settings Volume Control (earpiece and speakerphone) Use this feature to change the quality of the audio of the handset to best suit your hearing. While you are on a call, press TONE repeatedly to select an equalizer setting: Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural). The tone setting remains set until you change it again. During a call: Press to increase or decrease the listening volume.
USING YOUR PHONE Make a Call 1. Pre-dialing Enter the phone number first, then press or to dial out the number. Press or to clear the entry. 2. Direct Dialing Press or to access dial tone, then enter the phone number. 3. Dial a speed dial number In idle mode, press and hold a dial pad key (0 through 9) to display the desired speed dial entry. The handset automatically dials out the displayed number.
USING YOUR PHONE USING YOUR PHONE .Chain dialing Redial list This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list. You can redial up to 20 of the last numbers called.
USING YOUR PHONE USING YOUR PHONE Find the Handset You can use the handset locator feature to find misplaced handsets. Transfer an External Call from Handset to Handset To start the paging tone: Press on the telephone base. All the registered handsets will ring, and the ** Paging** is flashing on handset screen. To stop the paging tone: • Press , , or any dial pad key (0-9 *, or #) on the handset(s).
DIRECTORY DIRECTORY Your phone can store up to 100 directory entries with names and numbers. Each directory entry can have a maximum of 30 digits for the phone number and 15 characters for the name. Search a Directory Entry by Name Add a New Directory Entry 1. In idle mode, press
, then to select Directory. 2. Press , then to select Add contact. 3. Press , then use the keypad to enter the number.DIRECTORY 3. 4. 5. Press
, then use the keypad to edit the number if necessary. Press , then use the keypad to edit the name if necessary. Press to save. Delete a Directory Entry 1. In idle mode, press to access the directory. -ORPress , then to select Directory, then press twice to select Review. 2. Press to select the desired directory entry. 3. Press ; the screen shows Delete contact? 4.SPEED DIAL NUMBERS CALLER ID DISPLAY Note: If the speed dial location you selected is empty, the screen shows the speed dial list instead. CALLER ID DISPLAY (NETWORK DEPENDENT) Delete the Speed Dial Number 1. In idle mode, press
, then to select Directory. 2. Press , then to select Speed dial. 3. Press , then to scroll to a speed dial location. 4. Press to delete the selected speed dial location. A confirmation tone sounds.CALLER ID DISPLAY CALLER ID DISPLAY Reasons for missing caller ID information Screen message Reason Private name The caller prefers not to show the name Private number The caller prefers not to show the telephone number.
HANDSET SETTINGS HANDSET SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. 4. Press
to turn the voicemail indication off. A confirmation tone sounds. -ORPress to cancel the procedure. Note: For information about using your voicemail service, contact your telephone service provider for assistance LCD Language Settings You can select the language used for all screen displays. 1.HANDSET SETTINGS BASE SETTINGS Set the Ringer Tone Change the Dial Mode The default dialing mode is suitable for your country and network operator. It is unlikely that you should need to change this setting unless advised to do so. 1. Press
, then to select Settings. 2. Press , then to select Dial Mode. 3. Press , then to select Tone or Pulse. 4. Press to confirm. 1. Press , then to select Ringers.REGISTER/DEREGISTER HANDSETS REGISTER/DEREGISTER HANDSETS Your telephone can support up to five cordless handsets. The handset needs to register with the telephone base before use.You must register each handset separately. The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in the order they are registered (HANDSET 2 to HANDSET 5). If the registration is not successful, the handset screen shows Registration failed.
ANSWERING SYSTEM ANSWERING SYSTEM The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to the time you set (see Recording time, individual memos can be up to three minutes), and the approximate recording time is 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. When you received new messages, icon will display on handset screen.
ANSWERING SYSTEM ANSWERING SYSTEM The announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a default announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. Note: If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.” Play the Current Announcement Memos are messages you record yourself.
ANSWERING SYSTEM SETTINGS ANSWERING SYSTEM SETTINGS Call Screening Setup You can choose whether incoming messages are played through the speaker on the telephone base while they are being recorded. 1. In idle mode, press
and to select Answering sys. 2. Press , then to select Ans sys setup. 3. Press , then to select Call screening. 4. Press , then to select On or Off. 5. Press to confirm.ANSWERING SYSTEM SETTINGS Remote Access Code To access your answering system remotely from any touch-tone telephone, you need to enter a two-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. In idle mode, press
, then to select Answering sys. 2. Press , then to select Ans sys setup. 3. Press , then to select Remote Code. 4.ANSWERING SYSTEM TROUBLESHOOTING Note: • If you do not enter a valid remote access code, the system answers the call automatically. • If the date and time are not set when a message is recorded, the system announces, “Time and date not set.” • If there are no messages in the answering system, the system announces, “You have no message.
TROUBLESHOOTING TROUBLESHOOTING I cannot dial out • First try all the suggestions in the item I cannot get a dial tone. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up.
TROUBLESHOOTING TROUBLESHOOTING My cordless handset does not ring when I receive a call • Make sure that the ringer is not turned off. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
ADDITIONAL HANDSETS (optional) TECHNICAL INFORMATION To identify the model number of your phone: • Turn the base of your phone upside down. • Locate the colored round label on your base. • Orange label: D714™, up to 40dB of gain • Green label: D712™, up to 30dB of gain. Amplified dB Level: • D712™ - 30dB • D714™ - 40dB Once you identified the model of your phone, you can determine the model name of the additional handset(s) that works with your system.
D724™ D722™ User Guide Clarity® DECT6.0 Amplified Big Button Cordless Photo Phone Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive, Chattanooga,TN 37406 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2011 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, D724, D722, D702HS, D704HS are trademarks or registered trademarks of Plantronics, Inc. Rev.
TABLE OF CONTENTS Important Safety Instructions.........................................................4 INSTALLATION Installing your phone - Base............................................................8 Installing batteries - Handset...........................................................9 OVERVIEW Handset Overview...........................................................................10 Base Overview..................................................................................
2 TABLE OF CONTENTS TABLE OF CONTENTS DIRECTORY Add a New Directory Entry..........................................................27 View a Directory Entry...................................................................27 Search a Directory Entry by Name.............................................28 Edit a Directory Entry.....................................................................28 Delete a Directory Entry...............................................................
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Privacy of communications may not be ensured when using this phone. 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14.
IMPORTANT SAFETY INSTRUCTIONS PACKAGING CONTENTS/LOCATION cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your telephone with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. If you experience hearing discomfort, you should have your hearing checked by a doctor.
INSTALLING YOUR PHONE INSTALLING/CHARGING BATTERIES 1) Plug the power supply & line cord into the base station. 2) Plug the other end of power supply & line cord into the wall socket, as shown. 3) Always use the cables provided in the box. 1) 2) 3) 4) Slide out the battery compartment cover. Place the two batteries as indicated. Follow the polarity. Slide the battery compartment cover back. Put the handset on the base and charge for 16 hours first time.
HANDSET OVERVIEW HANDSET OVERVIEW 1. RD/P (REDIAL / PAUSE) • In idle mode, press repeatedly to view the last numbers dialed • While entering numbers, press and hold to insert a dialing pause (P) 13 14 12 15 16 17 1 11 2 3 10 9 4 5 6 7 8 10 2. AUDIO BOOST During a call, press to enhance the clarity and loudness of your caller’s voice. 3. MUTE / X (REMOVE) • During a call, press to mute the microphone • While predialing, press to delete a digit.
HANDSET OVERVIEW HANDSET OVERVIEW 6. VOLUME DOWN / CALL LOG / SCROLL DOWN • In menu mode: Press to scroll down the menu items. • During a call, press to decrease listening volume. • In idle mode, press to access the call list. • While entering names or numbers in the directory, press to move the cursor to the left. 11. SPEAKER (on/off) • In idle / pre-dial mode: Press to make a call with the speakerphone. • During a call: Press to toggle between the speakerphone and the earpiece.
BASE OVERVIEW BASE OVERVIEW 2. DIRECT MEMORY 2 (Speed Dial "2") • In idle: press to call number stored in Speed Dial location "2" on your handset. 9 8 7 6 5 1 3. DIRECT MEMORY 3 (Speed Dial "3") • In idle: press to call number stored in Speed Dial location "3" on your handset. 2 4. VOL + (VOLUME UP) • During a call: press to increase the base speakerphone volume. • In idle: press to increase base ringer volume. 3 5. SPEAKERPHONE (backlit, green) • Press to turn speakerphone on or off.
HANDSET SCREEN ICONS HANDSET MENU STRUCTURE The screen display gives you information on the current status of the telephone. MENU STRUCTURE In idle mode, press
, then to browse the menu items. Refer to the following for the menu structure. The speakerphone is turned on. Main Menu Directory Call log Intercom While reviewing the call list history, missed calls that have not been reviewed.  The ringer is switched off.HANDSET - TEXT ENTRY TABLE HANDSET AUDIO OPERATIONS The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory. Audio Tone Settings In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1. Once a character is selected, the cursor will move to the next position after a short pause. 2.
HANDSET AUDIO OPERATIONS USING YOUR PHONE Volume Control (earpiece and speakerphone) Make a Call During a call: Press to increase or decrease the listening volume. The current setting is shown. When the volume reaches the minimum or maximum setting, you hear two beeps. When you end the call, the setting will remain at the last selected level. Note: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are independent. 1.
USING YOUR PHONE USING YOUR PHONE 6. Call from the Call Log End a Call 1. 2. 3. In idle mode, press to access the call log. Alternatively, press to access the call log from the main menu. Press to select the desired call log entry. Press or to dial out to the selected entry. 7. Call from the Redial List 1. 2. 3. In idle mode, press to access the redial list. Press or to select the desired redial number.
USING YOUR PHONE USING YOUR PHONE Note: Press to exit the directory, call log history or redial list and return to the call without dialing the displayed number. Find the Handset You can use the handset locator feature to find misplaced handsets. Redial list To start the paging tone: Press on the telephone base. All the registered handsets will ring, and the ** Paging** is flashing on handset screen. You can redial up to 20 of the last numbers called.
USING YOUR PHONE DIRECTORY Transfer an External Call from Handset to Handset Your phone can store up to 100 directory entries with names and numbers. Each directory entry can have a maximum of 30 digits for the phone number and 15 characters for the name. During an external call: 1. Press
, then to select Intercom. 2. Press : • If you have two handsets, the outside call is put on hold and your handset screen shows Calling other handset.DIRECTORY Search a Directory Entry by Name 1. In idle mode, press to show the first entry in the directory. 2. When an entry appears, press the dial pad keys (0-9) to start a name search (alphabetical search). The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory that begins with that letter. Press to scroll through the entries beginning with that letter. 3.
SPEED DIAL NUMBERS SPEED DIAL NUMBERS This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers by pressing and holding the respective digits keys from idle mode. Note: If the speed dial location you selected is empty, the screen shows the speed dial list instead. Only one handset can access the speed dial locations at a time. If another handset attempts to access the speed dial locations, the screen shows Not available at this time.
CALLER ID DISPLAY CALLER ID DISPLAY CALLER ID DISPLAY (NETWORK DEPENDENT) Reasons for missing caller ID information This product supports caller ID services offered by most telephone service providers. If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network).
CALLER ID DISPLAY For example, if a caller number is displayed as 123-456-7890, the various formats will be: • 456-7890 • 1-456-7890 • 123-456-7890 • 1-123-456-7890 You may choose the desired number format for local and long distance numbers before dialing or saving it into the phonebook. • The NEW icon is removed once the new call has been viewed • Store a Call Log number into the Directory 1. Follow Steps 1 and 2 in the View the Call Log Entries section. 2.
HANDSET SETTINGS HANDSET SETTINGS 4. Press
to turn the voicemail indication off. A confirmation tone sounds. -ORPress to cancel the procedure. Note: For information about using your voicemail service, contact your telephone service provider for assistance Set the Ringer Tone Set the Date and Time You will need to set the correct time and date so that you know when you received call list entries. 1. Press , then to select Settings. 2.BASE SETTINGS BASE SETTINGS Program the Direct Memory Keys on base Change the Dial Mode The default dialing mode is suitable for your country and network operator. It is unlikely that you should need to change this setting unless advised to do so. 1. Press
, then to select Settings. 2. Press , then to select Dial Mode. 3. Press , then to select Tone or Pulse. 4. Press to confirm.REGISTER/DEREGISTER HANDSETS REGISTER/DEREGISTER HANDSETS Your telephone can support up to five cordless handsets. The additional handset(s) needs to register with the telephone base before use.You must register each additional handset separately. Deregister all handsets You can deregister handsets.You may need to deregister your handsets if: You have five registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets.
TROUBLESHOOTING TROUBLESHOOTING If you have difficulty with your telephone, please try the suggestions below. I cannot dial out • First try all the suggestions in the item I cannot get a dial tone. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up.
TROUBLESHOOTING TROUBLESHOOTING "Out of range or no pwr at base" appears on my cordless handset • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base.You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
TROUBLESHOOTING ADDITIONAL HANDSETS My caller ID isn’t working • Caller ID is a subscription service.You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
TECHNICAL INFORMATION Amplified dB Level: • D722™ - 30dB • D724™ - 40dB Dimensions • Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D) • Base Size: 3 1/4” x 5 3/4” x 4” (H x W x D) Weight • Handset Weight: 6.125 oz. (with batteries) • Base Weight: 8.25 oz. Power Requirements: • AC Adapter: Input: 100V - 240V, 150mA Output: 6VDC, 450 mA • Battery: 2 X AAA, 600mAh Ni-MH Use only NiMH rechargeable batteries. NOTE: DO NOT MIX BATTERIES; REPLACE BOTH BATTERIES WHEN NEEDED.