User’s manual TL88102/TL88202 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 93-94 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide TL88102/TL88202 User’s manual TL88102/TL88202 DECT 6.0 2-line cordless telephone/ answering system with caller ID/call waiting This quick start guide provides you with basic instructions only. For more complete instructions, refer to your user’s manual provided in the package, or see the online user’s manual at www.telephones.
Complete user’s manual TL88102/TL88202 DECT 6.0 2-line cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset....... 1 Quick reference guide telephone base..................................... 3 Installation.................................................... 5 Telephone base and charger installation .............................................. 6 Telephone base installation ........... 6 Charger installation ......................
Directory About the directory................................39 Shared directory.................................39 Capacity..................................................39 Character chart...................................39 Create directory entries .......................40 Create a new directory entry.......40 Review the directory..............................42 Review directory entries ................42 Search by name..................................43 Dial, delete or edit directory entries ......
Limited warranty......................................97 Technical specifications .......................99 DECT 6.0 digital technology.........99 Telephone operating range ..........99 Redefining long range coverage and clarity .............................................99 Index Index ...........................................................
Getting started Quick reference guide - handset CHARGE light Soft keys (2) • On when the handset is charging in the telephone base or charger (page 9). • Press to select a menu item displayed above the key. OFF REDIAL/PAUSE • Press to review the redial list (page 24). • During a call, press to hang up (page 23). • While dialing or entering numbers into the directory, press and hold to insert a dialing pause (pages 23 and 40).
Getting started Quick reference guide - handset Main menu HANDSET 12:45am 12/31 Main menu MENU • ANSWERING SYS (page 59) • DIRECTORY (page 39) • CALL LOG (page 51) • RINGERS page 12) • SETTINGS (page 11) Using menus: • Press the MENU soft key to show the menu. • Press TCID or SDIR to scroll through menu items. • Press the SELECT soft key to confirm or save changes to a highlighted menu item.
Getting started Quick reference guide - telephone base /VOLUME/ X/DELETE • During a call, press to adjust the speakerphone volume (page 27). • Press to adjust the volume during message playback (page 71). • Press to delete messages (pages 71 and page 72). /REPEAT • While the telephone base is ringing, press the increase or decrease the ringer volume. • When the telephone is not in use, press to adjust the telephone base ringer volume for all lines (page 70).
Getting started Quick reference guide - telephone base CID DIR • Press to review the call log when the telephone is not in use (page 54). • Press to enter the directory when the telephone is not in use (page 42). • Press to scroll down while in menus. • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the left. • While entering names or numbers, press to move the cursor to the right.
Getting started Installation You must install and charge the battery before using the telephone. STOP! See page 8-9 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base and charger installation Telephone base installation If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Getting started Telephone base and charger installation Option 2: Installation with separate line jacks Plug one end of the black telephone line cord into the line 2 telephone wall jack or a DSL filter. Plug one end of the clear telephone line cord into the line 1 telephone wall jack or a DSL filter. DSL filters (not included) are required if you have DSL highspeed Internet service. The DSL filter must be plugged into the telephone wall jack.
Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging.
Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light under the screen of the handset is on during charging. After you install your telephone or power returns following a power outage, you have to reset the date and time. For instructions, see Set date/time on pages 15 and 21. IMPORTANT INFORMATION • Use only the supplied rechargeable battery or replacement battery (model www.telephones.att.
Getting started Belt clip and optional headset Belt Clip To attach the belt clip: To remove the belt clip: Snap the belt clip into the slots on both sides of the handset. Gently lift either of the belt clip tabs outwards to remove the belt clip from the handset. Headset For handsfree telephone conversation, you can use any industry standard 2.5mm headset (purchased separately). For best results, use an AT&T 2.5mm headset. To purchase a headset, visit our website at www.telephones.att.
Telephone settings Handset settings Use the menu to change the telephone settings. HANDSET 1. Press the MENU soft key on the handset to enter the main menu when the handset is not in use. 2. Press TCID or SDIR to scroll to SETTINGS, then press the SELECT soft key. 3. Press TCID or SDIR to scroll to the desired item, then press the SELECT soft key. 4. When you successfully change a setting, there is a confirmation tone and the screen returns to the previous menu.
Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. 1. Press the MENU soft key when the handset is not in use. 2. Use TCID or SDIR to scroll to RINGERS, then press the SELECT soft key. 3. Press the SELECT soft key again to select Ringer volume. 4. Press TCID or SDIR to choose Line 1, Line 2 or Lines 1&2, then press the SELECT soft key. 5. Press TCID or SDIR to adjust the volume.
Telephone settings Handset settings LCD language You can select the language used for all screen displays. 1. Press the MENU soft key when the handset is not in use. 2. Press TCID or SDIR to scroll to SETTINGS, then press the SELECT soft key. 3. Press the SELECT soft key to select LCD language. 4. Press TCID or SDIR to choose English, Français or Español. Press the SET soft key to save your setting, or press the BACK soft key to exit to the previous menu.
Telephone settings Handset settings Key tone You can turn the key tone feature on or off. If you turn off the key tone, there are no beeps when you press keys. 1. Press the MENU soft key when the handset is not in use. 2. Press TCID or SDIR to scroll to SETTINGS, then press the SELECT soft key. 3. Press TCID or SDIR to scroll to Key tone, then press the SELECT soft key. 4. Press TCID or SDIR to choose On or Off. 5.
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows. 1. Press the MENU soft key when the handset is not in use. 2.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID history. If you dial ten digits to make a local phone call, do not use this home area code feature.
Telephone settings Telephone base settings Use the menu to change the telephone settings. 1. Press the MENU soft key on the telephone base to enter the main menu when the telephone base is not in use. 2. Press TCID or SDIR to scroll to Settings, then press the SELECT soft key. 3. Press TCID or SDIR to scroll to the desired item, then press the SELECT soft key. 4. When you successfully change a setting, there is a confirmation tone and the screen returns to the previous menu.
Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. 1. Press the MENU soft key when the telephone base is Ringer volume not in use. Ringer tone 2. Use TCID or SDIR to scroll to Ringers, then press the SELECT SELECT soft key. 3. Press the SELECT soft key again to select Line 1 Line 2 Ringer volume. Lines 1&2 4. Press TCID or SDIR to choose Line 1, Line 2 or SELECT Lines 1&2, then press the SELECT soft key. RINGER VOLUME 5.
Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. 1. Press the MENU soft key when the telephone base is not in use. 2. Press TCID or SDIR to scroll to Settings, then press the SELECT soft key. 3. Press the SELECT soft key to select LCD language. 4. Press TCID or SDIR to choose English, Français or Español. Press the SET soft key to save your setting, or press CANCEL to exit to the previous menu.
Telephone settings Telephone base settings Key tone You can turn the key tone feature on or off. If you turn off the key tone, there are no beeps when you press keys. 1. Press the MENU soft key when the telephone base is not in use. 2. Press TCID or SDIR to scroll to Settings, then press the SELECT soft key. 3. Press TCID or SDIR to scroll to Key tone, then press the SELECT soft key. 4. Press TCID or SDIR to choose On or Off. 5.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows. 1. Press the MENU soft key when the telephone base is not in use. 2.
Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature.
Telephone operation Telephone operation Make, answer or end a call Using the handset: To make a call: • Press LINE 1/FLASH, LINE 2/FLASH or telephone number. /SPEAKER, then enter the To predial a call: • Enter the telephone number, then press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER to call. To answer a call: • Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER to answer. NOTES: • Pressing /SPEAKER picks the first available line, starting with line 1.
Telephone operation Telephone operation Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normal at the preset volume. To silence the ringer when there is an incoming call: • Press the SILENCE soft key on the handset or telephone base. The screen temporarily shows Ringer muted for a few seconds. -OR• Press CANCEL on the telephone base.
Telephone operation Telephone operation To redial a number Using the handset: 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press TCID or SDIR to scroll to the desired number. 3. Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER to dial. Using the telephone base: 1. Press the REDIAL soft key and then press TCID or SDIR to scroll to the desired number. 2. Press /LINE1 or /LINE2 to dial. To save a redial entry to the directory Using the handset: 1. Press REDIAL/PAUSE when the handset is not in use. 2.
Telephone operation Telephone operation To delete a redial entry Using the handset: 1. Press REDIAL/PAUSE and then press TCID or SDIR to scroll to the desired number. 2. Press the DELETE soft key to delete the displayed entry. Using the telephone base: 1. Press the REDIAL soft key and then press TCID or SDIR to scroll to the desired number. 2. Press the DELETE soft key to delete the displayed entry.
Telephone operation Options while on call Volume Control During a call, you can adjust the listening volume on the handset or telephone base. To adjust the listening volume of the handset: • Press /VOLUME/ on the handset while on a call. To adjust the listening volume of the telephone base: • Press /VOLUME/ on the telephone base while on a call.
Telephone operation Options while on call Hold During a call, you can place a call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call automatically disconnects. To place a call on hold using the handset or telephone base: Press HOLD on the handset or telephone base. • L1)ON HOLD appears on the screen while you a call on line 1. 1 flashes on the handset and telephone base.
Telephone operation Options while on call Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: Press SDIR on the telephone base and then press TCID or SDIR to select the desired entry.
Telephone operation Options while on call To access the last number redial while on a call: Press REDIAL/PAUSE on the handset to display the last number dialed. Press the DIAL soft key to dial the displayed number or press the BACK soft key to cancel the chain dialing. -OR1. Press the OPTION soft key on the handset or telephone base. 2. Press TCID or SDIR on the handset or on the telephone base to select Redial last #, then press the SELECT soft key on the handset or telephone base. 3.
Multiple Handset use Multiple handset use Join a call in progress You can use up to four system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset (LINE 1/FLASH or LINE 2/FLASH) or telephone base ( /LINE 1 or /LINE 2) to join the call.
Multiple Handset use Intercom Use the intercom feature for conversations between a handset and the telephone base or between two handsets. You can buy additional expansion handsets (model TL88002) for this telephone system. You can register up to 12 handsets to the telephone base (page 76). To initiate an intercom call with a handset: 1. Press INT when the handset is not in use. 2.
Multiple Handset use Intercom To silence the ringer of an intercom call: • Press the SILENCE soft key on the destination handset or telephone base. To end an intercom call: 1. Press the END soft key, CANCEL, /LINE 1 or /LINE 2 on the telephone base; or press the END soft key, INT or OFF on the handset, or place the handset back in the telephone base or charger. 2. Both screens show Intercom ended.
Multiple Handset use Call Transfer using intercom Using the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. Transfer a call From the handset: 1. During a call, press INT. 2. When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. The outside call is put on hold automatically.
Multiple Handset use Call Transfer using intercom At the telephone base: 1. During a call, press HOLD and the outside call is put on hold. Press the MENU soft key and then press TCID or SDIR to scroll to Intercom, then press the SELECT soft key. -ORDuring a call, press the OPTION soft key and then press TCID or SDIR to scroll to Intercom, then press the SELECT soft key. The outside call is put on hold automatically. 2.
Multiple Handset use Conference Call Share an outside call You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. • During on the • During on the a call on line 1, press LINE 1/FLASH on the handset or telephone base to join the call. a call on line 2, press LINE 2/FLASH on the handset or telephone base to join the call. NOTE: You cannot press pressing /LINE 1 /LINE 2 /SPEAKER on the handset to join the outside call.
Multiple Handset use Conference Call To initiate an intercom call while on a conference call: When you initiate an intercom call during a conference call, it places all participants in the conference call on hold. 1. Press INT on the handset (see To initiate an intercom call with a handset on page 32). -ORSelect Intercom in the OPTION menu on the telephone base, then press the SELECT soft key (see To initiate an intercom call from the telephone base on page 32). 2.
Multiple Handset use Conference Call Answer an incoming call during a conference call When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2.
Directory About the directory Shared directory Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all. NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, its screen shows Not available at this time. Capacity The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.
Directory Create directory entries Create a new directory entry Using the handset: 1. Press the MENU soft key when the handset is not in use. 2. Press TCID or SDIR to scroll to DIRECTORY and then DIRECTORY press the SELECT soft key. 3. Press TCID or SDIR to scroll to Add contact, then press the SELECT soft key. The screen shows ENTER NUMBER. BACK SELECT 4. Use the dialing keys (0-9) to enter the number. DIRECTORY • Press OFF to backspace and erase a digit.
Directory Create directory entries 5. Press the NEXT soft key to move to the name. The screen displays Already saved if the number is already in the directory. You cannot save the same number twice. 6. The screen shows ENTER NAME. See the Character ENTER NAME chart on page 39. Use the dialing keys to enter the _ name. BACK SAVE • Press CANCEL to backspace and erase a character. • Press TCID to move the cursor to the left or SDIR to the right. 7. Press the SAVE soft key on the telephone base to save.
Directory Review the directory Review directory entries Using the handset: 1. Press SDIR when the handset is not in use. -ORPress the MENU soft key when the handset is not in use. Press TCID or SDIR to scroll to DIRECTORY and then press the SELECT soft key. Press the SELECT soft key again to select Review. 2. Press TCID or SDIR to browse. Entries are sorted alphabetically. DIRECTORY Review Add contact Speed dial BACK SELECT Using the telephone base: 1. Press SDIR when the telephone base is not in use.
Directory Review the directory Search by name 1. Follow the steps in Review directory entries above to enter the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press TCID or SDIR to scroll through the directory. 3.
Directory Dial, delete or edit directory entries Dial a directory entry Using the handset: 1. Search for the desired entry in the directory (see Review the directory on pages 42-43). 2. Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER. Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory on pages 42-43). 2. Press /LINE 1 or /LINE 2. Delete a directory entry 1. Search for the desired entry in the directory (see Review the directory on pages 42-43). 2.
Directory Dial, delete or edit directory entries 6. Press the SAVE soft key on the handset to save. There is a confirmation tone and the screen shows the edited entry. Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory on pages 42-43). Linda Miller 2. When the desired entry appears, press the EDIT soft key. 888-722-7702 The screen shows EDIT NUMBER. DELETE EDIT 3. Use the dialing keys (0-9) to edit the number. • Press CANCEL to backspace and erase a digit.
Directory Speed dial The telephone system has 10 speed dial locations (0-9) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from existing directory entries. Assign a speed dial number Using the handset: 1. Press the MENU soft key when the handset is not in use. DIRECTORY 2. Press TCID or SDIR to scroll to DIRECTORY, then press Review Add contact the SELECT soft key. Speed dial SELECT BACK 3.
Directory Speed dial 4. Press TCID or SDIR to choose your desired speed dial location (0-9), then press the REPLACE soft key. The screen shows the directory listed in chronological order. 5. Press TCID or SDIR to scroll to the phone number you wish to assign to the selected speed dial location. 6. Press ASSIGN to save the setting. There is a confirmation tone and the screen returns to the speed dial list.
Directory Speed dial Review the speed dial entries Using the handset: 1. Press the MENU soft key when the handset is not in use. 2. Press TCID or SDIR to scroll to DIRECTORY, then press the SELECT soft key. 3. Press TCID or SDIR to scroll to Speed dial, then press the SELECT soft key. 4. Press TCID or SDIR to browse. DIRECTORY Review Add contact Speed dial BACK SELECT Using the telephone base: 1. Press the MENU soft key when the telephone base is Review Add contact not in use. Speed dial 2.
Directory Speed dial Edit a speed dial entry Using the handset: 1. When the handset is not in use, press and hold the dialing Robert Brown key (0-9) corresponding to the assigned location you wish 888-883-2445 to edit. EDIT 2. When the desired entry appears, press the EDIT soft key. The screen shows EDIT NUMBER. Use the dialing keys (0-9) to edit the number. EDIT NUMBER 8 • Press OFF to backspace and erase a digit. 88-722-7702_ • Press TCID to move the cursor to the left or SDIR to BACK NEXT the right.
Directory Speed dial 5. Use the dialing keys (see page 39) to edit the name. • Press CANCEL to backspace and erase a character. • Press TCID to move the cursor to the left or SDIR to the right. 6. Press the SAVE soft key to save. There is a confirmation tone and the screen shows the edited entry. Reassign a speed dial entry You can reassign a speed dial entry using a handset or the telephone base. 1. Search for the desired speed dial entry (see Review the speed dial entries on page 48). 2.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID history How the caller ID history (call log) works If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log. • The call log stores up to 50 entries. Each entry may have up to 24 digits for the phone number and 15 characters for the name.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number shown in the call log is in the format sent by the telephone service provider.
Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Call log empty displays on the screen if there are no records in the caller ID log. Using the handset: 1. Press TCID when the handset is not in use. 2. Press TCID or SDIR to browse. -OR1. Press the MENU soft key when the handset is not in use. 2. Press TCID or SDIR to select CALL LOG, then press the SELECT soft key.
Caller ID Caller ID operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation Save a call log entry to the directory Using the handset: 1. Select a desired entry in the call log (see Review the caller ID history on page 54). 2. When the desired entry appears, press the SAVE soft key. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press TCID to move the cursor to the left or SDIR to the right. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 4.
Caller ID Caller ID operation 6. Press the SAVE soft key. There is a confirmation tone and the screen shows the saved entry. Christine Smith 888-883-2445 DELETE EDIT NOTES: • If you try to save a call log entry to the directory that is already saved in the directory, the telephone base or handset shows Already saved. • If you try to save a call log entry without caller ID information, the telephone base or handset shows Unable to save. Delete from the call log To delete a single entry: 1.
Caller ID Reasons for missing caller information There are occasions when other information or no information shows for various reasons: On-screen message Reason Private number The caller prefers not to show the phone number. Private name The caller prefers not to show the name. Private caller The caller prefers not to show the phone number and name. Unknown number Your telephone service provider cannot determine the caller’s number.
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, or remote access code. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.
Answering system Answering system settings To record a new outgoing announcement: Using the telephone base: 1. Press •/REC while the telephone base is not in use. 2. Press TCID or SDIR to choose Announcement, then press the SELECT soft key. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2, then press the SELECT soft key. The corresponding icon, RECORD or 1 2, flashes on the screen. Memo Announcement 4. The telephone base announces, “Record after the tone. SELECT Press 5 when you are done.
Answering system Answering system settings Using the handset: 1. Press the MENU soft key menu when the handset is not in use. 2. Press the SELECT soft key to select ANSWERING SYS. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2, then press the 1 or SELECT soft key. The corresponding icon, 2, flashes on the screen. 4. Press TCID or SDIR to scroll to Ans sys setup, then press ANS SYS SETUP the SELECT soft key. Call screening Announcement 5.
Answering system Answering system settings To delete your announcement Using the telephone base: 1. Press the MENU soft key when the telephone base is not in use. 2. Press the SELECT soft key to select Answering sys. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2, then press the SELECT soft key. The corresponding icon, 1 or 2, flashes on the screen. 4. Press TCID or SDIR to scroll to Ans sys setup, then press the SELECT soft key. 5.
Answering system Answering system settings Answer ON/OFF You must turn on the answering system for answering and recording messages. To turn the answering system on or off: Using the telephone base: • Press /ANSWER ON 1 and/or /ANSWER ON 2 to turn on the corresponding answering system. The telephone base announces and shows, “Calls will be answered.” The /ANSWER ON 1 light and/or /ANSWER ON 2 light will be on respectively.
Answering system Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on. Using the telephone base: 1. Press the MENU soft key when the telephone base is not in use. 2. Press the SELECT soft key to select Answering sys. 1 3.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, four or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. Using the telephone base: 1.
Answering system Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code to any number from 00 to 99. Using the telephone base: 1. Press the MENU soft key when the telephone base is not in use. 2. Press the SELECT soft key to select Answering sys. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2, then press the SELECT soft key.
Answering system Answering system settings Message alert tone When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The alert stops when all new messages have been reviewed. Using the telephone base: 1. Press the MENU soft key when the telephone base is not in use. 2. Press the SELECT soft key to select Answering sys. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2, then press the SELECT soft key..
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system of line 1 and line 2 can each record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity of each telephone line for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system About the answering system Call intercept If you want to talk to the caller who is leaving a message on line 1, press LINE 1/FLASH on the handset or press /LINE 1 on the telephone base. If you want to talk to the caller who is leaving a message on line 2, press LINE 2/FLASH on the handset or press /LINE 2 on the telephone base. Base ringer Press T/VOLUME/S on the telephone base to adjust the ringer volume of both line 1 and line 2 when the telephone is not in use.
Answering system Message playback Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, the telephone announces, “End of messages.
Answering system Message playback • Press 5 to stop. • Press the BACK soft key to exit to the previous menu. NOTE: When the memory of the answering system is full on line 1 or line 2, the corresponding line message, L1)Ans Sys Full or L2)Ans Sys Full, displays on both the handset and the telephone base. Delete some messages to make room for new messages. Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them.
Answering system Recording and playing memos Record a memo Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages. Using the telephone base: 1. Press •/REC while the telephone base is not in use. 2. Press the SELECT soft key to select Memo. 3.
Answering system Recording and playing memos Using the handset: 1. Press the MENU soft key when the handset is not in use. 2. Press the SELECT soft key to select ANSWERING SYS. 3. Press TCID or SDIR to choose Mailbox 1 or Mailbox 2. Press the SELECT soft key. 4. Press TCID or SDIR to scroll to Record memo. Press the ANSWERING SYS SELECT soft key. Play messages Delete all old 5. The handset announces, “Record after the tone. Press Record memo 5 when you are done.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code (19 is the default code. See page 66 to change it). 3. Once the new messages have played, you can also enter one of the following remote commands. Command Function 1 Play all messages. 2 Play only new messages.
Appendix Adding and registering handsets The handset provided with your telephone system is already registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. Then your first handset is renamed as HANDSET 1. This telephone system accommodates up to 12 handsets.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from the telephone base 1.
Appendix Handset and telephone base indicators Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. 1 Line 1 is in use. 2 Line 2 is in use. 1 1 Handset ringer of line 1 is turned off. 1 Handset ringer of line 2 is turned off. 2 1 1 2 Handset ringers of line 1 and line 2 are turned off. 1 New voicemail received on line 1 from the telephone service provider.
Appendix Handset and telephone base indicators Telephone base screen icons Line 1 is in use. 1 Line 2 is in use. 2 1 Base ringer of line 1 is turned off. 1 1 Base ringer of line 2 is turned off. 2 1 1 Base ringers of lines 1 and 2 are turned off. 2 New voicemail received on line 1 from the telephone service provider. 1 2 1 2 New voicemail received on lines 1 and 2 from the telephone service provider. New answering system message(s) on line 1.
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing TCID or SDIR on a cordless handset when the volume is already at its highest or lowest setting. -ORCall waiting tone. -ORError tone. -ORRegistration failure tone. Confirmation tone (three rising tones) The system has completed the command successfully.
Appendix Alert tones and lights Handset lights Lighted display CHARGE On when the handset is charging in the telephone base or charger. Lighted key pad /SPEAKER On when the speakerphone is on. Telephone base lights Large tilt lighted display /LINE 1 and /LINE 2 • On when the speakerphone of the corresponding line is on. • Flashes quickly when there is an incoming call on the corresponding line. • Flashes slowly when a call on the corresponding line is on hold.
Appendix Screen display messages Screen messages Already saved The telephone number entered is already stored in the directory. Base is calling Telephone base is calling. Call log empty There are no call log entries. Calling base A system handset is calling the telephone base. Calling handset (for model with one handset) Another system handset or the telephone base is calling a system handset. Calling handset X (for model with two or more handsets) Directory empty There are no directory entries.
Appendix Screen display messages L1)ON HOLD Line 1 is on hold. L2)ON HOLD Line 2 is on hold. Line 1 Incoming call There is an incoming call on line 1. Line 2 Incoming call There is an incoming call on line 2. Microphone ON MUTE is turned off and the person on the other end can hear you. Microphone off You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (pages 6-7). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting • Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.
Appendix Troubleshooting The charge light is off or blinking. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.
Appendix Troubleshooting Difficulty hearing messages. • Press VOLUME/S to increase the telephone base speaker volume. • Press SDIR/VOLUME to adjust the message playback volume on a handset. System does not answer after the correct number of rings. A n S1 ON AnS ON2 A n S1 ON 2 • Make sure that the answering system is on. , or should show on the handset and the /ANSWER ON 1 and/or /ANSWER ON 2 light on the telephone base should be on.
Appendix Troubleshooting System does not record messages. A n S1 ON AnS ON2 A n S1 ON 2 • Make sure the answering system is on. , or should show on the handset and the /ANSWER ON 1 and/or /ANSWER ON 2 light on the telephone base should be on. • Make sure the memory of the answering system is not full. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 65).
Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com or 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. about this product should be directed to our website at call 1.
Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. To obtain warranty service, visit our website at NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 129Vrms (AC voltage, 60Hz) Telephone base voltage 6V DC @ 600mA (AC adapter output) Handset voltage 2.4VDC - 3.
Index Index A D Add a handset 76 Alert tones handset 67, 80 message alert tone 67, 70 telephone base 67, 80 Announcement 59–62 Answer an incoming call during an intercom call 33 Answering calls 23 Answering system 59–75 Answer ON/OFF 63 Area code 16, 22 Dailing from the directory 44 Day and time handset 15 telephone base 21 Delete a caller ID log entry 57 a directory entry 44 all old messages 72 an announcement 62 a speed dial number 50 Deregister handsets 77 Dial from a record in the caller ID history
Index Index Home area code handset 16 telephone base 22 I Important safety information 93–94 Installation 5–9 Intercom 32–35 K Key tone handset 14 telephone base 20 L Last number redial 24–26 LCD language 13, 19 Lights 81 Limited warranty 97–98 M Maintenance 92 Making calls 23 Memo 73–74 Memory match 53 Message alert tone 67, 70 capacity 69 indicator 69 playback 71–72 Missed call indicator 52 Multiple handset use 31 Mute 27 N Number of rings 65 O P Phonebook 39 Power adapter 6–7 Predialing 23 Q Qui
Index Index T Technical specifications 99 Telephone base quick reference guide 3 ringer tone 18 ringer volume 18, 70 screen icons 79 voicemail indicator 19 Temporary ringer silencing 24 Time handset 15 telephone base 21 Transfer a call 34–35 Troubleshooting 84–91 V Visual message waiting indicator 13, 19 Voicemail 68 Voice prompts 69 Volume control handset 27, 71 telephone base 27, 70, 71 W Warranty 97–98 102
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command 1 Play new messages............... 2 Delete the message.............. 3 Delete all old messages ..... 33 Repeat or go back ................. 4 Stop............................................... 5 Help menu ................................
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