User’s manual CL83113/CL83213/ CL83263/CL83313/ CL83363/CL83413/ CL83463 DECT 6.
This User’s manual provides you with basic installation and major operation instructions. A limited set of features are described in an abridged form. Please refer to the online CL83113/CL83213/CL83263/CL83313/ CL83363/CL83413/CL83463 DECT 6.0 cordless telephone/answering system with caller ID/call waiting Complete user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals. This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets.
User’s manual CL83113/CL83213/CL83263/ CL83313/CL83363/CL83413/ CL83463 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset........ 1 Telephone base and charger installation ............................................... 4 Battery installation and charging....... 5 Installation options.................................... 6 Tabletop to wall mount installation................................................
Directory Directory ...................................................... 26 Create a new directory entry....... 26 Review directory entries................. 26 Review the directory.............................. 27 Search by name .................................. 27 Delete a directory entry ................. 27 Edit a directory entry ....................... 27 Speed dial ................................................... 28 Assign a speed dial number ......... 28 Assign your voicemail speed dial number..
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Telephone base installation Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone jack or a DSL filter. If you have DSL high-speed Internet service, a DSL filter (not included) is required. Telephone line cord Route the power adapter cord through this slot.
Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table in the Technical specifications section on page 55 for battery operating times. Battery indicators Battery status Action The screen is blank, or shows Place in charger and (flashing).
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Unplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter). 2.
Telephone settings Handset settings Use the menu to change the telephone settings. 1. Press MENU/SELECT on the handset when it is not in use to enter the main menu. 2. Press CID or DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the chosen menu item. 3. Press MENU/SELECT to select the chosen item. NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit OFF/CANCEL to return to idle mode. the menu display.
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2.
Telephone settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. To turn on or off the caller ID announce feature: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press MENU/SELECT. 3. Use CID or DIR to scroll to >Caller ID annc, then press MENU/SELECT. 4. Use CID or DIR to highlight the desired option, then press MENU/SELECT.
Telephone settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail icon; it does not delete your voicemail messages. As long as you and the have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. To manually turn off the new voicemail indicators: 1.
Telephone settings If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Telephone base settings Use the menu to change the telephone settings. 1. Press MENU/SELECT on the telephone base when it is not in use to enter the main menu. 2. Press CID or DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the chosen item. NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. 1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2.
Telephone settings Telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. To turn on or off the caller ID announce feature: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press MENU/SELECT. 3. Use CID or DIR to scroll to >Caller ID annc, then press MENU/SELECT. 4. Use CID or DIR to highlight the desired option, then press MENU/SELECT.
Telephone settings Telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail icon; it does not delete your voicemail messages. As long as you and the have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
Telephone settings Telephone base settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone operation Telephone operation Making a call Using a cordless handset: • Press PHONE/FLASH or /SPEAKER SPEAKER, then enter the telephone number. Using the telephone base: SPEAKER, then enter the telephone number. • Press /SPEAKER Answering a call Using a cordless handset: SPEAKER. • Press PHONE/FLASH or /SPEAKER -OR• Press any dialing key (0-9, TONE or #). Using the telephone base: SPEAKER. • Press /SPEAKER -OR• Press any dialing key (0-9, TONE or #).
Telephone operation Telephone operation Using the telephone base: • Press REDIAL/PAUSE, then CID, DIR or REDIAL/PAUSE repeatedly to view up to 10 recently called numbers. Press /SPEAKER SPEAKER to dial the displayed number. Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, to select the equalizer setting Treble 1, Treble 2, Bass or press EQ Natural (the default setting).
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Using a cordless handset: To access the directory or caller ID while on a call: 1. Press MENU/SELECT. 2. Press CID or DIR to scroll to >Directory or >Caller ID log, then press MENU/SELECT. 3. Press CID or DIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown.
Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call directly from a cordless handset: 1. During the call, press MENU/SELECT. 2. Press MENU/SELECT to choose >Transfer. • If you have one handset, the outside call is put on hold and your handset shows Transferring call... The telephone base rings and shows Transfer from HANDSET.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. Press CID or DIR to scroll to >Intercom, then press MENU/SELECT. • If you have one handset, the handset shows Calling base.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two-way communication. • Only one device can talk at a time. To do so, press and hold PUSH TO TALK on the handset or PTT on the telephone base. • You must release PUSH TO TALK on the handset or PTT on the telephone base, so the other person can respond. • Only one PTT session can be active at a time.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: • If you have one handset, press and hold PTT. • If you have more than one handset, press PTT. Then use the dialing keys to enter the destination handset number. 2. Press and hold PTT. 3. Release PTT after speaking. 4. To end the PTT call, press CANCEL.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: • PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).
Directory Directory The directory can store up to 50 entries, shared by all handsets and the telephone base. Create a new directory entry 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Scroll to select >Directory, then select >Add contact. 3. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted. • Press CID or DIR to move the cursor to the left or right. • Press MUTE/DELETE on the handset or X/DELETE on the telephone base to erase a digit.
Directory Review the directory Search by name 1. Press DIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press CID or DIR to scroll through the directory. 3. To see other names starting with the letters on the same dialing key, keep pressing the key.
Directory Speed dial The telephone system has ten speed dial locations (0 and 2-9, and 1 which is reserved for voicemail) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries, with the exception of 1, which must be manually entered. In the directory, speed dial locations except for 1, are indicated by their number in the bottom right hand corner of the entry.
Caller ID Caller ID This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information for the last 50 incoming calls in the telephone base. This information is common to all handsets and the telephone base. Missed (new) call indicator When a handset or the telephone base is in idle mode and has new or missed calls, its screen shows XX Missed calls.
Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press CID or DIR to browse. 2. Press MENU/SELECT to select an entry. 3. When the screen displays EDIT NUMBER, use the dialing keys to edit the number. • Press CID or DIR to move the cursor to the left or right. • Press MUTE/DELETE on the handset or X/DELETE on the telephone base to backspace and erase a digit.
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn the answering system or message alert tone on or off, activate call screening, or change the number of rings, remote access code or message recording time. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings Using the telephone base: 1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press MENU/SELECT again to select >Play annc and play the announcement. 5. While the announcement is playing, press X/DELETE to delete the announcement. The system announces “Announcement deleted”.
Answering system Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press CID or DIR to scroll to >Ans sys setup, then press MENU/SELECT. 4.
Answering system Using the telephone base: 1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press CID or DIR to scroll to >Ans sys setup, then press MENU/SELECT. 4. Press CID or DIR to scroll to ># of rings, then press MENU/SELECT. 5. Press CID or DIR to choose >2, >3, >4, >5, >6 or >Toll saver. 6. Press MENU/SELECT to save the setting.
Answering system Answering system settings 1. 2. 3. 4. 5. 6. When the handset is in idle mode, press MENU/SELECT to enter the main menu. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. Press CID or DIR to scroll to >Ans sys setup, then press MENU/SELECT. Press CID or DIR to scroll to >Msg alert tone, then press MENU/SELECT. Press CID or DIR to choose >On or >Off. Press MENU/SELECT to save the setting. Using the telephone base: 1.
Answering system Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. • If and XX New messages show on the handset and the telephone base, there are new messages in the built-in answering system.
Answering system the incoming message broadcast at the telephone base when a call is answered by the answering system. Options while a message is being recorded: • Press /VOLUME/ on the telephone base to adjust the call screening volume. /PLAY/STOP or CANCEL to temporarily silence the call screening. • Press /PLAY/STOP to temporarily turn on the call screening if call • Press screening is set to off. SPEAKER to answer the call.
Answering system Message playback To listen to messages at the telephone base: Press /PLAY/STOP. Press /PLAY/STOP to end the message playback. To listen to messages on a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Play messages. • If there are new and old messages, press CID or DIR to select >Play new msgs or >Play old msgs, then press MENU/SELECT. • If there are only new messages, they will play automatically.
Answering system Message playback When messages are playing on the handset: • Press CID/VOLUME or DIR/VOLUME to adjust the message playback volume. to adjust the message playback audio quality. • Press EQ • Press 6 to skip to the next message. • Press 4 to repeat the message. Press twice to hear the previous message. • Press MUTE/DELETE to delete the message. • Press 5 or OFF/CANCEL to stop playback. SPEAKER to switch between speakerphone mode and • Press /SPEAKER handset mode.
Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages. Record a memo Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys. Press MENU/SELECT. 3.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 35 to change it). • The system automatically announces the number of new or old messages (if any), and then begins to play them. 3.
Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from the telephone base 1.
Appendix Troubleshooting If you have difficulty with your phone please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 5). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored. • If the memory is full or the system is off, the system will answer after 10 rings.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset voltage 2.4VDC - 3.
Index Index A H Announcement, 31 Answering system, 31–50 Handset handset locator, 21 quick reference guide, 1–2 ringer tone, 7 ringer volume, 7 speakerphone, 17 voicemail indicator, 10 HD audio, 54 B Battery charging, 5 Battery installation, 5 C Caller ID (CID) add entries to phone directory, 30 dial entries, 29 review entries, 29 Caller ID announce handset, 9 telephone base, 14 Charger installation, 4 Clear voicemail indication handset, 10 telephone base, 15 Clock handset, 8 telephone base, 13 I Imp
Index Index Quick reference guide, 1–4 Volume control handset, 7, 18, 38 telephone base, 12, 18, 38 R W Receiving calls, 17 Recharging, 5 Redial, 17–18 Remote access, 41–42 Ring tone options handset, 7 telephone base, 12 Wall mount installation, 6 Warranty, 52–53 Q S Safety information, 48–49 Speakerphone, 17 Speed dial check voicemail, 28 make a call, 28 set voicemail number, 9, 14 T Technical specifications, 54 Telephone base quick reference guide, 3–4 ringer tone, 12 ringer volume, 12 voicemail
For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1 AT&T 10/12.