Telephone settings Key tone You can turn the key tone on or off for the base unit. If the key tone is on, the base unit beeps with each key press. If the key tone is off, there are no beeps when you press the keys. 1. Press MENU when the base unit is not in use. 2. Press or until the base unit displays Settings, and then press SELECT. 3. Press or until the base unit displays Key tone, and then press SELECT. 4. The base unit displays KEY TONE with the current setting.
Telephone settings Reset You can reset the base unit to the default settings if you want to clear the changes made to your base unit. After reset, all your personal settings, call log entries and redial entry will be deleted, whereas the phonebook records and speed dial entries will remain. The default settings are listed below.
Phonebook About the phonebook The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • When you access the phonebook without an entry, the base unit displays Phonebook empty, followed by Add contact? • When the phonebook is full and you try to save an entry, the base unit displays Phonebook full. • When you try to save an entry already stored in the phonebook, the base unit displays Number already saved. Add a phonebook entry 1.
Phonebook Review phonebook entries Phonebook entries appear alphabetically. 1. Press /PHONEBOOK on the base unit when the base unit is not in use. The base unit displays the first entry in the phonebook. 2. Press or on the base unit to browse through the phonebook. -OR1. Press MENU when the base unit is not in use. 2. Press or to scroll to Phonebook, and then press SELECT. 3. Press or to scroll to Review, and then press SELECT. 4. Press or to browse through the phonebook.
Phonebook Edit a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 19). 2. When the desired entry displays, press SELECT. 3. Press SELECT again to choose Edit contact. 4. The base unit displays EDIT NUMBER. Use the dialing keys to edit the number. • Press or to move the cursor to the left or right. • Press and hold 0 to insert a dialing pause (a p appears). • Press CLEAR to erase a digit. • Press and hold CLEAR to erase all digits.
Phonebook Speed dial You can copy up to 10 of your phonebook entries to the speed dial locations (0 and 1-9) so that you can dial these numbers more quickly. The base unit displays up to 12 characters for a speed dial entry. Assign a speed dial entry 1. Press MENU when the base unit is not in use. 2. Press or to scroll to Phonebook, and then press SELECT. 3. Press or to scroll to Speed dial, and then press SELECT. 4. Press , , or a dialing key (0 or 1-9) to choose the desired empty speed dial location. 5.
Phonebook Dial a speed dial number • When the base unit is not in use, press and hold a dialing key (0 are 1-9) to dial the number stored in the corresponding location. When the speed dial location is empty, the screen displays the speed dial list. See Assign a speed dial entry on page 21 to add a new entry. Delete a speed dial entry 1. Press MENU when the base unit is not in use. 2. Press or to scroll to Phonebook, and then press SELECT. 3. Press or to scroll to Speed dial, and then press SELECT. 4.
Call log About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller lD allows you to see the name, number, date and time of calls.
Call log Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the call log. • The call log stores up to 50 entries. Each entry has up to 16 digits for the phone number and 15 characters for the name. If the phone number has more than 16 digits, only the last 16 digits appear.
Call log Save a call log entry to phonebook 1. Search for the desired call log entry (see Review the call log on page 24). 2. When the desired entry displays, press SELECT twice. 3. Press SELECT to choose Store to PB, and then press SELECT. The base unit displays EDIT NUMBER. 4. When the desired entry displays, press SELECT. Use the dialing keys to edit the number. • Press or to move the cursor to the left or right. • Press CLEAR to erase a digit. • Press and hold CLEAR to erase all digits. 5. Press SELECT.
Call log Delete all call log entries 1. Press MENU when the base unit is not in use. 2. Press or until the base unit displays Call log, and then press SELECT. 3. Press or to scroll to Del all calls, and then press SELECT. The base unit displays Delete all calls? 4. Press SELECT. The base unit displays Deleted and returns to the main menu. You hear a confirmation tone. Caller ID screen messages Displays When: PRIVATE NUMBER The caller is blocking the name.
Wireless mic unit registration Your wireless mic units are pre-registered. If, for some reason, you want to purchase replacement wireless mic units, visit our website at http://smbphones.vtech.com. You should register your new wireless mic units to the base unit. Follow the instructions below. To register a wireless mic unit As part of this process, all existing, broken, or lost wireless mic units will be deregistered first.
Appendix Battery It takes up to 8 hours for the wireless mic unit battery to be fully charged (the orange LED light turns off). When it is fully charged, you can expect the following operating times: Operation Operating time While the wireless mic unit is in use (talking*) Up to 5 hours While not in use (standby**) Up to 70 hours * Operating times vary depending on your actual use and the lifespan of the battery. ** The wireless mic unit is not charging or in use.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at http://smbphones.vtech.com or call 1-800-591-9511. In Canada, call 1-800-267-7377. My telephone does not work at all. • Make sure the power cable is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the adapter and the wall jack. • Unplug the electrical power to the base unit.
Troubleshooting My wireless mic unit isn’t performing normally. • Move the wireless mic unit closer to the base unit. You may have moved out of range. • Reset the base unit. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the wireless mic unit and base unit to reset. • If your have more than one VCS704, use the Paging function (page 11) to find the wireless mic units. Make sure that they are not mixed up between your VCS704 conference phones.
Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the ringer volume of the base unit is not set to off (page 13). • Make sure the LAN cable, telephone line cord, power cable, and the adapter are plugged in properly (page 2). • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • If other telephones in your office are having the same problem, the problem is in the wiring or telephone service.
Troubleshooting I hear other calls when using the telephone. • Disconnect the base unit from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider. I get noise, static, or weak signals even when I’m near the base unit.
Troubleshooting The telephone does not receive caller ID while on a call. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. • The caller may not be calling from an area which supports caller ID. • Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.
Important safety instructions When using your wireless conference system, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep the wireless telephone at least six inches from the pacemaker.
Maintenance Taking care of your wireless conference system Your conference phone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the wireless mic unit down gently. Save the original packing materials to protect your wireless conference system if you ever need to ship it. Avoid water Your wireless conference system can be damaged if it gets wet. Do not use the wireless mic unit outdoors in the rain, or handle it with wet hands.
The RBRC® seal The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may TM call 1 (800) 8 BATTERY for locations accepting spent Li-ion batteries. RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at http://smbphones.vtech.com or call 1-800-591-9511. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless mic unit: 1921.536-1928.448 MHz Base unit: 1921.536-1928.448 MHz Channels 5 Nominal effective range and distances Nominal effective range between the base unit and a wireless mic unit: 100 feet Optimal distance between the base unit/wireless mic unit and the participant: 2 feet Minimum distance between each wireless mic unit: 1 feet Power requirements Wireless mic unit: Li-ion Battery Pack; 3.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. ErisStation and Orbitlink Wireless Technology are. trademarks of VTech Communications, Inc. Specifications are subjected to change without notice. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 1 11/13.