Abridged user’s manual CL82104/CL82204/CL82304/ CL82354/CL82404/CL82454/ CL82504/CL82554 DECT 6.
This Abridged user’s manual provides you with basic installation and major operation instructions. A limited set of features are described in an abridged form. Please refer to the online CL82104/CL82204/CL82304/CL82354/ CL82404/CL82454/CL82504/CL82554 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Complete user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals. For customer service, visit our website at www.telephones.att.
Abridged user’s manual CL82104/CL82204/CL82304/ CL82354/CL82404/CL82454/ CL82504/CL82554 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. Table of contents Getting started Parts checklist.............................................. 1 Quick reference guide - handset......... 2 Quick reference guide - handset & telephone base..................................
Review directory entries................. 21 Search by name.................................. 21 Delete a directory entry.................. 21 Edit a directory entry........................ 21 Speed dial .................................................. 22 Assign a speed dial number......... 22 Assign your speed dial voicemail number............................ 22 Make a call using speed dial........ 22 Check your voicemail using speed dial............................................
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user’s manual CL82104/CL82204/CL82304/ CL82354/CL82404/CL82454/ CL82504/CL82554 DECT 6.
Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base or charger. qCID/VOLUME • Press qCID to show the caller ID log when the handset is not in use (page 23). • Press to scroll down while in menus. • While entering names or numbers, press to move the cursor to the left. • Press to decrease the listening volume when on a call (page 14), or to decrease the message playback volume (page 31).
Getting started Quick reference guide - handset pDIR/VOLUME • Press pDIR to show directory entries (page 21) when the handset is not in use. • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right. • Press to increase the listening volume when on a call (page 14), or to increase the message playback volume (page 31). MENU/SELECT • Press to show the menu. • While in the menu, press to select an item or save an entry or setting.
Getting started Quick reference guide - handset & telephone base Handset side view PUSH TO TALK • Press to initiate a one-to-one (page 18) or one-to-group broadcast (page 19), or to turn PTT on or off (page 18). • Press and hold to broadcast to a group of handsets (page 19). Telephone base Message counter Shows the number of messages or other answering system information. /PLAY/STOP /HANDSET LOCATOR Press to start or stop message playback (page 31).
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Telephone base installation Plug one end of the telephone line cord into a telephone jack or a DSL filter. Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. If you have DSL high-speed Internet service, a DSL filter (not included) is required. Route the power adapter cord through this slot.
Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table in the Technical specifications section on page 47 for battery operating times. Action The screen is blank, or shows Place in charger and (flashing). Battery has no or very little charge.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter.
Telephone settings Handset settings Use the menu to change the telephone settings. 1. Press MENU/SELECT when the telephone is not in use to enter the main menu. 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the highlighted item. >Play messages Answering sys p q NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit OFF/CANCEL to return to idle mode.
Telephone settings Handset settings NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/SELECT in idle mode, then enter 364#. There is a confirmation tone. Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows.
Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you press and hold the 1 key. To set your voicemail number: Press MENU/SELECT in idle mode to enter the main menu. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. Use qCID or pDIR to scroll to >Voicemail #, then press MENU/SELECT. Use the dialing keys to enter the voicemail access number provided by your telephone service provider.
Telephone settings Handset settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. 1. 2. 3. 4. 5. Press MENU/SELECT in idle mode to enter the main menu. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. Use qCID or pDIR to scroll to >Key tone, then press MENU/SELECT. Use qCID or pDIR to select the desired volume or Off. Press MENU/SELECT to save your preference.
Telephone settings Handset operation QUIET mode When QUIET mode is turned on, the telephone silences all sounds (except the handset locator paging tone) during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them. To turn QUIET mode on: 1.
Telephone operation Handset operation Making a call • Press PHONE/FLASH or /������� SPEAKER, then enter the telephone number. Answering a call SPEAKER. • Press PHONE/FLASH or /������� -OR• Press any dialing key (0-9, TONE or #). Ending a call Press OFF/CANCEL or return the handset to the telephone base or charger. Temporary ringer silencing Press OFF/CANCEL or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily on that handset only.
Telephone operation Handset operation Volume control While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to increase the listening volume. You can set the listening volume to one of six levels. Call waiting If you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. To access the directory or caller ID log while on a call: 1. Press MENU/SELECT. 2. Press qCID or pDIR to scroll to >Directory or >Caller ID log, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can buy extra accessory handsets (AT&T model CL80104) to expand your system. Use a handset to initiate intercom calls and transfer calls. 1. Press MENU/SELECT in idle mode to enter the main menu. Press qCID or pDIR to scroll to >Intercom, then press MENU/SELECT. • If you have a two-handset system, your handset screen shows Calling other handset.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets. To transfer or share an outside call using intercom: 1. During the call, press MENU/SELECT. 2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT. 3. If you have a two-handset system, your handset screen shows Calling other handset.
Multiple handset use Push-to-talk (PTT) PTT You can directly broadcast messages to the speakerphone of any handset. Any handset you call can respond by pressing the PUSH TO TALK key to begin two-way communication. • Only one handset can talk at a time. To do so, press and hold PUSH TO TALK. • You must release PUSH TO TALK, so another person can respond. • Only one PTT session can be active at a time.
Multiple handset use Push-to-talk (PTT) PTT call to a group of handsets When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. To call a group of handsets: 1.
Directory Directory The directory can store up to 50 entries, which are shared by all system handsets. Create a new directory entry 1. Press MENU/SELECT when the handset is not in use. 2. Scroll to select >Directory, then select >Add contact. 3. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted. • Press qCID or pDIR to move the cursor to the left or right. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits.
Directory Directory Review directory entries Press DIRp when the handset is not in use. Press qCID or pDIR to browse through the directory. Search by name 1. Press DIRp in idle mode to show the first listing in the directory. 2. When an entry appears, use the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter.
Directory Speed dial The telephone system has 9 speed dial locations (2-9, 0) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries. The voicemail access number must be manually entered. In the directory, speed dial locations are indicated by their number on the bottom right hand corner of the entry.
Caller ID Caller ID This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information of the last 50 incoming calls in the telephone base. This information is common to all handsets. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. There are fees for caller ID services.
Caller ID Caller ID Save a caller ID log entry to the directory 1. When in the caller ID log, press qCID or pDIR to browse. 2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press qCID or pDIR to move the cursor to the left or right. • Press MUTE/DELETE to backspace and erase a digit. • Press and hold MUTE/DELETE to erase the entire entry. • Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears). 4.
Answering system Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, message recording time, or remote access code. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. If you turn the answering system off, it does not answer calls or record messages. To turn the answering system on or off: Using the telephone base: • Press /ANSWER ON/OFF to turn the answering system on or off. Using a handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset. To change the setting: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system HANDSET 1 and those left at your telephone service provider’s voicemail 1 New message (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. 10:01 10/15 Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system Message playback To listen to messages at the telephone base: Press /PLAY/STOP. Press /PLAY/STOP again to end the message playback. To listen to messages on a cordless handset: 1. Press MENU/SELECT when the handset is not in use. 2. Select >Play messages. • If there are new and old messages, select >Play new msgs or >Play old msgs. • If there are only new or only old messages, they will play automatically.
Answering system Message playback Delete all old messages To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” To delete all old messages on the handset: 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT. 3.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 27 to change it). • The system automatically announces the number of new or old messages (if any), and then begins to play them. 3.
Appendix Adding and registering handsets/headsets/speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80104, sold separately) or up to 10 cordless handsets and two cordless headsets or speakerphones (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, please refer to the online Complete user’s manual at www.telephones.att.com/manuals. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may not be calling from an area which supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: 1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold back to the power outlet. /HANDSET LOCATOR, plug the telephone base power adapter 3.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix IC RSS warning This device complies with Industry Canada licence‐exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology.
Index Index A H Answering calls, 13 Answering system, 25–33 Assign a speed dial entry, 22 Handset, Handset locator, 14 Quick reference guide, 2–4 Ringer tone, 8 Speakerphone, 13 HD audio, 46 B Battery charging, 6 Battery installation, 6 Blind transfer, 15 I Important safety information, 40–41 Intercom, 16, 17 C Caller ID (CID), Add entries to phone directory, 24 Dial entries, 23 Review entries, 23 Save entries, 24 Caller ID announce, 9 Call transfer using intercom, 17 Call waiting, 23 Chain dialing,
Index Index Q Quick reference guide, 2–4 QUIET mode, 12 R Receiving calls, 13 Recharging, 6 Registering handset, 34 Remote access, 33 Ringer silencing, 13 Ring tone options, 8 S Safety information, 40–41 Speakerphone, 13 Speed dial, 22 Assign number, 22 Make a call, 22 Set voicemail number, 10 T Technical specifications, 46 Telephone operating range, 46 Time, setting, 9 Troubleshooting, 36–38 V Visual message waiting indicator, 10 Voicemail, 10, 29 Quick access, 10, 22 Voice prompts, 30 Volume control,
For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. For customer service or product information, please visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. © 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1.0 AT&T 02/14.
