Complete user’s manual CL81114/CL81214 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 85-87 of this manual. For complete instructions, please refer to the manual provided with your CL81114/CL81214 telephone. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual CL81114/ CL81214 DECT 6.0 cordless telephone with caller ID/call waiting User’s manual Quick start guide Cordless handset (1 for CL81114) (2 for CL81214) Telephone base THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : BT183342/BT283342 (2.4V 400mAh Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES.
Complete user’s manual CL81114/CL81214 DECT 6.0 cordless telephone with caller ID/call waiting Table of contents Getting started Quick reference guide handset............................................. 2 Telephone base and charger installation ...................................... 6 Telephone base installation ... 6 Charger installation .................... 7 Installation options.......................11 Wall-mount to tabletop installation ....................................
Turn PTT on or off .....................36 PTT call to a single handset...........................................37 PTT call to multiple handsets ........................................38 Answer a PTT call......................39 Change a one-to-one PTT call to an intercom call ..........40 Answer an incoming call during a PTT call........................40 Make an outgoing call during PTT call............................41 End or leave a PTT call...........41 Directory About the directory .............
Handset alert tones..................70 Lights ...............................................71 Screen display messages ..........72 Screen display messages.......72 Troubleshooting .............................75 Maintenance.....................................84 Important safety information....85 Safety information.....................85 Especially about cordless telephones ....................................86 Precautions for users of implanted cardiac pacemakers ..................................
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 8-10 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 11). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. TCID/VOLUME • Press TCID to show caller ID log when the handset is not in use. • Press to scroll down while in menus. • While entering names or numbers, press to move the cursor to the left. • Press to decrease the listening volume when on a call. • Press to decrease the message playback volume (for models with built-in answering system only).
Getting started Quick reference guide - handset SDIR/VOLUME • Press SDIR to show directory entries when the handset is not in use. • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right. • Press to increase the listening volume when on a call. • Press to increase the message playback volume (for models with built-in answering system only). MENU/SELECT • When the handset is not in use, press to show the menu.
Getting started Quick reference guide - handset Handset side view PUSH TO TALK • Press to initiate a one-to-one or one-to-group broadcast. • Press and hold to broadcast to a group of system devices. Main menu Directory (page 42) Caller ID log (page 54) Call block (page 61) Intercom (page 33) Ringers (page 14) Set date/time (page 16) Settings (page 17) Web address (page 23) Main menu The > symbol highlights a menu item. >Directory Caller ID log Using menus: • Press MENU/SELECT to show the menu.
Getting started Quick reference guide - telephone base While the telephone is idle, press to page all handsets (page 32). indicator • On when the handset is in use. • Flashes when another telephone is in use on the same line.
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 11 for details. Telephone base installation Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone jack or a DSL filter.
Getting started Telephone base and charger installation Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION • Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. • The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown on page 9. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after ten hours of continuous charging. See the table on page 99 for battery operating times.
Getting started Battery installation and charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. Ba BT ttery WAR 1623 Pa DO NI 42/B NE NO NG Mad PAS T BU / AV e in INCI RN Ch NÉ O ina RE / Fa R bri T TH Ba IS BT tte SID W 18 ry Pa EU DO ARNI 3342 ck P NE NO NG /BT2 / Bl / CE oc Mad PA T BU / AV 8334 -p CÔ e in S IN RN ER 2 iles TÉ Ch CINÉ OR TISS (2.
Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 16. To skip setting the date and time, press OFF/CANCEL on the handset. SET DATE MM/DD/YY SET TIME HH:MM -- IMPORTANT INFORMATION • Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342). To order, visit our website at www.telephones.att.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps to connect the telephone base with a standard dual-stud telephone wall-mounting plate. You may need a professional to install the mounting plate. Tabletop to wall-mount installation 1. Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter.
Getting started Installation options Wall-mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall-mounting plate. 3. Unplug the telephone line cord or the DSL filter from the telephone wall jack. Push the telephone base up and away from the wall-mount bracket to detach it from the wall-mount bracket. 4.
Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages 1. Press MENU/SELECT on the handset when it is Answering sys not in use to enter the main menu. 2. Press TCID or SDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the highlighted item.
Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use TCID or SDIR to scroll to Ringers, then press MENU/SELECT. 3. Press MENU/SELECT again to select Ringer volume. 4. Press TCID or SDIR to sample each volume level. 5. Press MENU/SELECT to save your preference.
Telephone settings Handset settings Ringer tone You can choose one of ten ringer tones. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use TCID or SDIR to scroll to Ringers, then press MENU/SELECT. 3. Press TCID or SDIR to scroll to Ringer tone, then press MENU/SELECT. 4. Press TCID or SDIR to sample each ringer tone. 5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Telephone settings Handset settings Set date/time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 21).
Telephone settings Handset settings LCD language You can select the language used for all screen LCD LANGUAGE displays. >English 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use TCID or SDIR to scroll to Settings, then press MENU/SELECT. Set Francais Fran as LCD language? 3. Press MENU/SELECT to choose LCD language. 4. Press TCID or SDIR to highlight English, Français or Español, then press MENU/SELECT. The screen prompts Set English/Français/Español as LCD language? 5.
Telephone settings Handset settings To turn on or off the caller ID announce feature: 1. Press MENU/SELECT in idle mode to enter the LCD language main menu. >Caller ID annc 2. Use TCID or SDIR to scroll to Settings, then press MENU/SELECT. 3. Use TCID or SDIR to scroll to Caller ID annc, then press MENU/SELECT. CALLER ID ANNC 4. Use TCID or SDIR to highlight the desired option, >Local handset then press MENU/SELECT. • Set all On/Off - Change the setting for the base and all handsets.
Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. Caller ID annc >Voicemail # To save your voicemail number: 1. Press MENU/SELECT in idle mode to enter the VOICEMAIL # main menu. 800-222-3111_ 2. Use TCID or SDIR to scroll to Settings, then press MENU/SELECT. 3. Use TCID or SDIR to scroll to Voicemail #, then press MENU/SELECT. Voicemail # saved 4.
Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates that you have new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
Telephone settings Handset settings Key tone The handset is set to beep with each key press. Rename handset You can adjust the key tone volume or turn it off. If >Key tone you turn off the key tone, there are no beeps when you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu. KEY TONE 2. Use TCID or SDIR to scroll to Settings, then press MENU/SELECT. 3. Use TCID or SDIR to scroll to Key tone, then press MENU/SELECT. 4. Use TCID or SDIR to select the desired volume or Off. 5.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. Home area code >Dial mode To set the dial mode: 1. Press MENU/SELECT in idle mode to enter the DIAL MODE main menu. >Touch-tone 2. Use TCID or SDIR to scroll to Settings, then press MENU/SELECT. 3. Use TCID or SDIR to scroll to Dial mode, then press MENU/SELECT. 4.
Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds (except the handset locator paging tone) during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them. To turn QUIET mode on: 1.
Telephone operation Telephone operation Making a call SPEAKER, then • Press PHONE/FLASH or /SPEAKER enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Elapsed time Phone 6:30AM NOTE: Pressing PHONE/FLASH or /SPEAKER SPEAKER to access services from your telephone service provider does not affect the elapsed time. 0:00:30 8/06 Speaker 0:00:30 On hook dialing (predialing) 6:30AM 8/06 1. Enter the telephone number.
Telephone operation Telephone operation Temporary ringer silencing While the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to silence the ringer temporarily on that handset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume. Ringer muted Handset speakerphone During a call, press /SPEAKER SPEAKER to switch between handsfree speakerphone and normal handset use.
Telephone operation Telephone operation To redial a number: Redial #1/10 • To dial the displayed number, press 888-883-2445 PHONE/FLASH or /SPEAKER SPEAKER. -OR• Press PHONE/FLASH or /SPEAKER SPEAKER, then press REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT to dial the displayed number. Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing.
Telephone operation Options while on call Volume control You can set the listening volume to one of six levels. While on a call, press TCID/VOLUME to decrease or press TDIR/VOLUME to increase the listening volume. NOTES: • Handset and speakerphone volume settings are independent. • When the volume reaches the minimum or maximum setting, you hear two beeps.
Telephone operation Options while on call To end mute a call: • Press MUTE/DELETE again. When mute is off, Microphone ON appears temporarily on the handset. Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
Telephone operation Options while on call To access the redial list while on a call: 1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press TCID or SDIR to scroll to the desired number, or press REDIAL/PAUSE repeatedly to find the desired number.. Press MENU/SELECT to dial the number shown. NOTES: • You cannot edit a directory entry while on a call. For more details about the directory, see pages 38-47. • You cannot copy a caller ID entry into the directory while on a call.
Telephone operation Options while on call To transfer an outside call directly without notifying the desired handset: 1. During the call, press MENU/SELECT. 2. Press MENU/SELECT again to choose Transfer. • If you have a two-handset system and no other registered devices, the outside call is put Phone 0:00:12 on hold and your handset shows Transferring call... The other handset rings and shows 6:30AM 8/06 Transfer from other handset.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and a cordless headset/speakerphone (sold separately). You can purchase expansion handsets (model AT&T CL80114) for this telephone base to expand your telephone system (up to 12 handsets). Using a handset to initiate intercom calls: 1. Press MENU/SELECT in idle mode to enter the Calling main menu. Press TCID or SDIR to scroll to HANDSET X Intercom, then press MENU/SELECT.
Multiple handset use Intercom NOTES: • Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL. • If the called party does not answer within 100 seconds, or if the handset is in use, on a call or out of range, the initiating handset shows No answer. Try again. • To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE. • You can only use one pair of handsets at a time to make intercom calls.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. To transfer or share an outside call using intercom:: 1. During the call, press MENU/SELECT. 2. Press TCID or SDIR to scroll to Intercom and press MENU/SELECT. 3. If you have a two-handset system and no other registered devices, your handset screen shows Calling other handset.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any handset. Press and hold PUSH TO TALK on a handset to begin two-way communication. PTT • Only one handset can talk at a time. To do so, press and hold PUSH TO TALK. • You must release PUSH TO TALK, so the other person can respond. • Only one PTT session can be active at a time. • While PTT is in use between two handsets, other handsets cannot use the intercom feature.
Multiple handset use Push-to-talk (PTT) PTT call to a single handset 1. There are a few ways to begin a PTT call to a PUSH TO TALK single handset. When the handset is not in use: >Handset X • If you have 2 handsets and no other registered devices, press and hold PUSH TO TALK. • If you have more than two handsets and/or Connecting to cordless headset(s)/speakerphone(s): Handset X... Press PUSH TO TALK on the handset, then use the dialing keys to enter the destination handset number.
Multiple handset use Push-to-talk (PTT) PTT call to multiple handsets When there are multiple handsets and/or cordless headset(s)/ speakerphone(s) registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. 1. When your handset receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your handset shows PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear). 3.
Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT session to an intercom call. 1. When your handset shows Press and hold [PTT] to talk, press MENU/SELECT. The screen shows Intercom. 2. Press MENU/SELECT. Your handset displays Calling other handset or Calling HANDSET X. The destination handset briefly shows Push to talk Ended, and then Other handset is calling or HANDSET X is calling. The destination handset rings. 3.
Multiple handset use Push-to-talk (PTT) Make an outgoing call during PTT call • During a one-to-one PTT call, press PHONE/FLASH to get a dial tone. The PTT call ends automatically. • During a one-to-group PTT call, press PHONE/FLASH on the initiating handset. The PTT call ends automatically and you get a dial tone. • During a one-to-group PTT call, press PHONE/FLASH on any one of the destination handsets. That handset gets a dial tone. The PTT call continues for the rest of the PTT participants.
Directory About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any device apply to all. Charlie Johnson 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time. Capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers.
Directory Create directory entries Create a new directory entry 1. Press MENU/SELECT in idle mode to enter the Answering sys main menu. >Directory 2. Press TCID or SDIR to scroll to Directory, then press MENU/SELECT. 3. Press TCID or SDIR to highlight Add contact, Review then press MENU/SELECT. >Add contact 4. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted. • Press TCID or SDIR to move the cursor to the left or right. ENTER NUMBER • Press MUTE/DELETE to erase a digit.
Directory Create directory entries NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters, as shown in the chart below. Characters by number of key presses Dialing keys 1 2 3 4 5 6 7 8 9 10 11 1 1 .
Directory Review the directory Review directory entries 1. Press SDIR when in idle mode. The summary screen shows briefly, and then the first entry in the directory shows. -ORPress MENU/SELECT when in idle mode, then press TCID or SDIR to scroll to Directory. Press MENU/SELECT twice. 2. Press TCID or SDIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Search the directory Search by name 1. Press SDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory beginning with that letter. Press TCID or SDIR to scroll through the directory. 3. To see other names starting with the letters on the same dialing key, keep pressing the key.
Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 45) or Search by name (page 46) to show an entry. Display dial To dial a displayed number from the directory, press FLASH or /SPEAKER SPEAKER. Delete a directory entry To delete the displayed directory entry, press MUTE/DELETE. Press MENU/SELECT to confirm. There is a confirmation tone and the screen shows Contact deleted.
Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press Linda Miller MENU/SELECT. The screen shows EDIT NUMBER 888-722-7702 along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2. To edit the number: • Press the dialing keys to add digits. EDIT NUMBER • Press TCID or SDIR to move the cursor to the 888-883-2445_ left or right. • Press MUTE/DELETE to erase a digit.
Directory Speed dial The telephone system has nine speed dial locations (2-9, 0) and a voicemail access location Robert Brown 888-883-2445 1 where you can store the telephone numbers you wish to dial more quickly. You can store up 2 to 30 digits in each location. Speed dial assignments can only be selected from the Speed dial location existing directory entries. The voicemail access number must be manually entered.
Directory Speed dial -OR1. When the telephone is idle, press and hold any dialing keys (0 or 2-9). 2. Press TCID or SDIR to choose your desired speed dial location (0 or 2-9), then press MENU/SELECT. The screen briefly shows Copy from Directory... and then displays the directory list. 3. Press TCID or SDIR to scroll to the phone number you wish to assign to the selected speed dial location. 4. Press MENU/SELECT to save the setting and return to the previous menu.
Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU/SELECT. Linda Miller 2. Press TCID or SDIR to scroll to Directory. Press 888-722-7702 MENU/SELECT. 2 3. Press TCID or SDIR to scroll to Speed dial. Press MENU/SELECT. Speed dial empty 4. Press TCID or SDIR to scroll to the location you wish to delete the speed dial number from, then: • Press MUTE/DELETE to delete the displayed >2: speed dial number.
Directory Speed dial Make a call using speed dial When in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned location you wish to call. -OR1. Press MENU/SELECT when in idle mode. 2. Press TCID or SDIR to scroll to Directory, then press MENU/SELECT. 3. Press TCID or SDIR to scroll to Speed dial, then press MENU/SELECT. 4. Press TCID or SDIR to scroll to the desired location (0 or 2-9), and then press PHONE/FLASH or /SPEAKER SPEAKER.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Call ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets.
Caller ID Call ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider.
Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When the handset is in idle mode, press TCID to review the caller ID history in reverse chronological order starting with the most recent call. -ORReview the caller ID history by pressing MENU/ SELECT.
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation Dial a caller ID log entry 1. When in the caller ID log, press TCID or SDIR to browse. 2. Press PHONE/FLASH or /SPEAKER SPEAKER to dial the displayed entry. Delete caller ID log entries To delete an entry: • Press MUTE/DELETE to delete the shown entry. Review >Del all calls To delete all entries: 1. Press MENU/SELECT when in idle mode. 2. Press TCID or SDIR to scroll to Caller ID log, then press MENU/SELECT. 3.
Caller ID Caller ID operation 5. Press MENU/SELECT to move to the name. 6. When the screen displays EDIT NAME, use the dialing keys (page 44) to edit the name. • Press TCID or SDIR to move the cursor to the left or right. • Press 0 to add a space. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key). 6.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Call block About call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list can store up to 20 entries. Automatic call rejection can be applied to: • Numbers saved into the call block list. Blocked call • Incoming calls without numbers. 888-722-7702 This feature is only available on the cordless handset. When a call is blocked, the caller will hear a simulated busy tone for one ring cycle.
Call block Call block Add a call block entry 1. Press MENU/SELECT in idle mode. Caller ID log 2. Press CID or DIR to scroll to Call block, >Call block then press MENU/SELECT. 3. Press MENU/SELECT to choose Block list. 4. Press CID or DIR to scroll to Add new entry, >Block list then press MENU/SELECT. Calls w/o num 5. When the screen displays Enter number, use the dialing keys to enter a telephone number (up to 30 digits). • Press CID or DIR to move the cursor to the Review left or right.
Call block Call block • Press CID or DIR to move the cursor to the left or right. • Press 0 to add a space. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press TONE to change the next letter to upper or lower case. 8. Press MENU/SELECT to save your call block entry. Review call block list 1. Press MENU/SELECT in idle mode. 2. Press CID or DIR to scroll to Call block, then press MENU/SELECT. 3. Press MENU/SELECT to choose Block list. 4.
Call block Call block Save a caller ID log entry to call block list 1. Search for the desired caller ID log entry (see Review the caller ID history on page 56). 2. When the desired entry displays, press MENU/SELECT. 3. Press CID or DIR to scroll to To Call block, then press MENU/SELECT. 4. The handset displays Enter number. Use the dialing keys to edit the number when necessary. • Press CID or DIR to move the cursor to the left or right. • Press MUTE/DELETE to erase a digit.
Call block Call block Edit a call block entry 1. Search for the desired call block entry (see Review call block list on page 63). 2. When the desired entry displays, press MENU/SELECT. 3. The handset displays Enter number. Use the dialing keys to edit the number when necessary. • Press CID or DIR to move the cursor to the left or right. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).
Call block Call block Delete a call block entry 1. Search for the desired call block entry (see Review call block list on page 63). 2. When the desired entry displays, press MUTE/DELETE on the handset. The screen shows Deleted and the next entry displays. You cannot retrieve a deleted entry. NOTE: If the call block list is empty after an entry is deleted, the screen displays Blocked list is empty.
Appendix Adding and registering handsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80114, sold separately) or up to ten cordless handsets and two cordless headsets or speakerphones (sold separately). Visit www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset or headset must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.
Appendix Adding and registering handsets Register a handset to your telephone base 1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS, see manual. 2. Put the handset you wish to register on the telephone base cradle. 3. The screen shows Registering... Please wait and the light on the telephone base turns on.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process.
Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset in telephone base or charger to recharge. MUTE NEW 10:01AM Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail - you have new voicemail from your telephone service provider. NEW New caller ID log - new and missed calls. MUTE MUTE - the handset microphone is off.
Appendix Alert tones and lights Lights IN USE • • • • On when the handset is in use. On when a handset is being registered. Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line. Lighted display CHARGE light On when the handset is charging in the telephone base or charger. Lighted key pad /SPEAKER SPEAKER On when the speakerphone is on.
Appendix Screen display messages Screen display messages Caller ID log empty There are no entries in the caller ID history. Call transferred You have transferred an outside call to another cordless handset. Calling HANDSET X (for systems with 3 or more handsets) The handset is calling another handset (for intercom calls). Calling other handset (for systems with 2 handsets) The handset is calling the other handset (for intercom calls). Contact deleted A directory entry is deleted.
Appendix Screen display messages Screen display messages Line in use An extension phone, or one of the handsets is in use. Low battery The battery is low. You should charge the battery. Microphone ON Mute is off so the other party can hear your voice. Muted The microphone is off. The other party cannot hear you. New voicemail There are new voicemail messages from your telephone service provider. No battery The handset in the telephone base or charger has no battery installed.
Appendix Screen display messages Screen display messages Phone The handset is on a call. Place in charger The battery is very low. The handset should be charged. Registering... Please wait The handset is registering to the telephone base. Registration failed The handset registration is not successful. Ringer off The ringer is turned off. Ringer muted The ringer is off temporarily while the handset is ringing. Saved An entry has been successfully saved in the directory.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions, as mentioned below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset.
Appendix Troubleshooting • If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CL81114/ CL81214 telephone, or contact your telephone service provider (charges may apply).. I cannot dial out. • Try all the suggestions, as mentioned above. • Make sure you have a dial tone before dialing.
Appendix Troubleshooting Out of range OR No pwr at base appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not off. Refer to Ringer volume in the user’s manual provided with your CL81114/ CL81214 telephone. • Make sure you plug the telephone line cord securely into the telephone base and telephone jack. Make sure you plug in the power cord securely. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 10 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may not be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting New voicemail and show on the screens, and I don’t know why. • Your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.
Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information CAUTIONS: • • • Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Appendix Important safety information The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickelmetal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY® for locations accepting spent Ni-MH batteries.
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
Appendix For C-UL compliance • Si le produit ne fonctionne pas correctement, consultez la section Dépannage (Troubleshooting) des pages 12-19 de ce guide d’utilisation. Si vous ne pouvez pas régler le problème, ou si le produit est endommagé, consultez la section Garantie limitée (Limited warranty) des pages 32-34. N’ouvrez pas ce produit, sauf tel qu’indiqué dans le guide d’utilisation. L’ouverture du produit ou le remontage inadéquat pourrait vous exposer à des tensions dangereuses ou autres dangers.
Appendix For C-UL compliance Spécifiquement en rapport avec les téléphones sans fil • • • • • Confidentialité : Les mêmes caractéristiques qui rendent les téléphones sans fil si pratiques créent également des restrictions. Les appels téléphoniques sont transmis entre le socle du téléphone et le combiné par le biais d’ondes radio, et il se peut que vos conversations téléphoniques soient interceptées par d’autres équipements de réception d’ondes radio au sein de la portée du téléphone sans fil.
Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the power outlet.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of Americ
Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VAC @ 300mA (AC adapter output) Handset battery 2.
Appendix Technical specifications HD audio HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio. It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.
Index Index A D Alert tones 70 Answer an incoming call during an intercom call 34 during PTT 39 Answering calls 25 Assign a speed dial number 49 Auto off 25 Delete a caller ID log entry 58 a directory entry 47 Dialing from a record in the caller ID history 58 from the directory 47 Directory dial a number 47 name search 46 Display dial 47 B Battery charging 9 Battery installation 8–9 Blind transfer 30 E C Ending a call 25 Call block delete entries 66 edit entries 65 new entries 62 review entries 63
Index Index 82 Reset to English, 82 Lights, 71 Limited warranty, 96–97 Ring tone options handset 15 M Safety information, 85–86 Speed dial edit a number 50, 51 enter a number 49 Speed dial, Set voicemail number, 19 Maintenance, 84 Make an outgoing call during PTT 41 Making calls 25 Memory match 55 Mute 28 N Names search 46 O On-hook dialing (predialing) 25 P Paging tone 32 Power adapter 7 Predialing 25 Push-to-talk 36–42 R Reassign a speed dial number 50, 51 Receiving calls 25 Recharging 9 Redial 2
www.telephones.att.com © 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China. Issue 1.0 AT&T 12/14.
