SIP Cordless Series Master User Guide Models: SIP classic trimstyle 1-line hotel telephone - S1310/ SIP classic trimstyle 2-line hotel telephone - S1320/ SIP classic cordless 1-line hotel telephone - S1410/ SIP classic cordless 2-line hotel telephone - S1420/ SIP classic charging base - C3300/ SIP classic cordless 1-line accessory handset - C3400/ SIP classic cordless 2-line accessory handset - C3500/ SIP contemporary trimstyle 1-line hotel telephone - S2310/S2310-6VDC/CTM-S2311 SIP contemporary trimstyle 2
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. This product should be installed by a qualified technician.
IMPORTANTES MESURES DE SÉCURITÉ Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes: 1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine. 2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique.
Parts checklist Model name SIP classic trimstyle 1-line SIP classic trimstyle 2-line Telephone base Corded handset Mounting bracket with a screw Cat-5 network cables (2) Telephone base Corded handset Mounting bracket with a screw Cat-5 network cables (2) S1320 S1410 BY 1021 SIP classic cordless 1-line Model number Parts included S1310 Cordless handset Battery Telephone base with faceplate and overlay Cordless handset Battery Screw Cat-5 network cable Screw Cat-5 network cable S1420
Parts checklist Items contained in the respective telephone package: Model name SIP contemporary trimstyle 1-line Model number Parts included S2310 Telephone base SIP contemporary trimstyle 1-line SIP contemporary trimstyle 1-line SIP contemporary trimstyle 2-line SIP contemporary trimstyle 2-line SIP contemporary trimstyle 2-line Corded handset Cat-5 network cables (2) S2310-6VDC Telephone base Corded handset Mounting bracket with a screw Telephone base power adapter Telephone base Corded ha
Parts checklist Parts checklist Items contained in the respective telephone package: Model name Model number Parts included SIP contemporary charging base C4300 C4310 SIP contemporary cordless 1-line accessory handset C4400 SIP contemporary cordless 1-line accessory handset CTM-C4401 SIP contemporary cordless 2-line accessory handset C4500 SIP contemporary cordless 1-line deskset SIP contemporary cordless 1-line deskset Charging stand Cat-5 network cable Cat-5 network cable Battery Cordles
Telephone layout SIP classic trimstyle 1-line - S1310 +/VOLUME/MESSAGE WAITING LED TALK HOLD REDIAL MUTE /SPEAKER Wall mount clip POWER LED 4 OFF FLASH
Telephone layout SIP classic trimstyle 2-line - S1320 MESSAGE WAITING LED LINE 2 LINE 1 HOLD CONF FLASH MUTE /SPEAKER Wall mount clip POWER LED 5 OFF REDIAL Telephone layout +/VOLUME/-
Telephone layout SIP classic cordless 1-line - S1410 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER LINE HOLD CHARGE LED +/VOLUME/MESSAGE WAITING LED TALK REDIAL /SPEAKER LOW BATTERY LED 6 HOLD MUTE OFF FLASH
Telephone layout SIP classic cordless 2-line - S1420 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port Wall mount clip Speed Dial keys REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2 CHARGE LED +/VOLUME/MESSAGE WAITING LED LINE 1 CONF /SPEAKER LOW BATTERY LED 7 LINE 2 HOLD MUTE OFF FLASH REDIAL Telephone layout /USB CHARGE ONLY (USB port for charging only)
Telephone layout SIP classic charging base - C3300 Wall mount clip CHARGE LED 8
Telephone layout SIP classic cordless 1-line accessory handset - C3400 MESSAGE WAITING LED TALK REDIAL /SPEAKER LOW BATTERY LED 9 HOLD MUTE OFF FLASH Telephone layout +/VOLUME/-
Telephone layout SIP classic cordless 2-line accessory handset - C3500 +/VOLUME/MESSAGE WAITING LED LINE 1 CONF /SPEAKER LOW BATTERY LED 10 LINE 2 HOLD MUTE OFF FLASH REDIAL
Telephone layout SIP contemporary trimstyle 1-line - S2310/S2310-6VDC -/VOLUME/+ TALK REDIAL /SPEAKER INTERCOM Wall mount clip POWER LED 11 OFF HOLD FLASH MUTE Telephone layout MESSAGE WAITING LED
Telephone layout SIP contemporary trimstyle 1-line - CTM-S2311 -/VOLUME/+ MESSAGE WAITING LED TALK FLASH /SPEAKER MESSAGES Wall mount clip POWER LED 12 HOLD OFF MUTE REDIAL Speed Dial keys
Telephone layout SIP contemporary trimstyle 2-line - S2320/S2320-6VDC LINE 1 CONF /SPEAKER INTERCOM Wall mount clip POWER LED 13 LINE 2 OFF HOLD FLASH MUTE REDIAL Telephone layout -/VOLUME/+ MESSAGE WAITING LED
Telephone layout SIP contemporary trimstyle 2-line - CTM-S2321 -/VOLUME/+ MESSAGE WAITING LED LINE 1 FLASH /SPEAKER MESSAGES Wall mount clip POWER LED 14 LINE 2 CONF OFF HOLD MUTE REDIAL Speed Dial keys
Telephone layout SIP contemporary cordless 1-line - S2410 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port Wall mount clip Speed Dial keys INT REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE -/VOLUME/+ MESSAGE WAITING LED TALK REDIAL HOLD /SPEAKER MUTE OFF FLASH INTERCOM LOW BATTERY LED 15 Telephone layout /USB CHARGE ONLY (USB port for charging only)
Telephone layout SIP contemporary cordless 1-line - CTM-S2411 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK FLASH /SPEAKER MESSAGES LOW BATTERY LED 16 HOLD OFF REDIAL MUTE Speed Dial keys
Telephone layout SIP contemporary cordless 2-line - S2420 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port Wall mount clip Speed Dial keys INT REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2 CHARGE LED -/VOLUME/+ MESSAGE WAITING LED LINE 2 LINE 1 CONF HOLD /SPEAKER MUTE INTERCOM OFF FLASH REDIAL LOW BATTERY LED 17 Telephone layout /USB CHARGE ONLY (USB port for charging only)
Telephone layout SIP contemporary cordless 2-line - CTM-S2421 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE 1 LINE 2 CONF -/VOLUME/+ MESSAGE WAITING LED LINE 1 FLASH /SPEAKER MESSAGES LOW BATTERY LED 18 LINE 2 CONF OFF HOLD REDIAL MUTE Speed Dial keys
Telephone layout SIP contemporary charging base - C4300 CHARGE LED 19 Telephone layout Wall mount clip
Telephone layout SIP contemporary charging stand - C4310 CHARGE LED 20
Telephone layout SIP contemporary cordless 1-line accessory handset - C4400 -/VOLUME/+ TALK REDIAL HOLD /SPEAKER MUTE OFF FLASH INTERCOM LOW BATTERY LED 21 Telephone layout MESSAGE WAITING LED
Telephone layout SIP contemporary cordless 1-line accessory handset - C4401 -/VOLUME/+ MESSAGE WAITING LED TALK FLASH /SPEAKER MESSAGES LOW BATTERY LED 22 HOLD OFF REDIAL MUTE Speed Dial keys
Telephone layout SIP contemporary cordless 2-line accessory handset - C4500 -/VOLUME/+ LINE 1 CONF /SPEAKER INTERCOM LINE 2 HOLD MUTE OFF FLASH REDIAL LOW BATTERY LED 23 Telephone layout MESSAGE WAITING LED
Telephone layout SIP contemporary cordless 2-line accessory handset - C4500 -/VOLUME/+ MESSAGE WAITING LED LINE 1 FLASH /SPEAKER MESSAGES LOW BATTERY LED 24 LINE 2 CONF OFF HOLD REDIAL MUTE Speed Dial keys
Telephone layout SIP contemporary cordless 1-line deskset - CTM-S241P MESSAGE WAITING LED Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME -/VOLUME RINGER VOL MUTE IN USE light HOLD Speed Dial key 25 Telephone layout Switch hook
Telephone layout SIP contemporary cordless 2-line deskset - CTM-S242P MESSAGE WAITING LED Switch hook Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME Speed Dial key -/VOLUME RINGER VOL MUTE LINE 1 HOLD LINE 2 CONF 26
Installation SIP classic trimstyle 1-line/2-line - S1310/S1320 Telephone base installation The telephone base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the telephone base and route through the channel as shown below. RJ-45 LAN port 2.
Installation SIP classic trimstyle 1-line/2-line - S1310/S1320 Installation option - converting from desktop to wall mount position 1. Unplug the Cat-5 network cable from the network wall jack. 2. Put the handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base.
Installation SIP classic trimstyle 1-line/2-line - S1310/S1320 Handset registration An S1310/S1320 handset must be registered to an S1410/S1420 telephone base before use. To register an S1310 handset: Place the corded handset on the S1410 telephone base cradle. Handset registration happens automatically the first time a handset is placed on the S1410. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.
Installation SIP classic cordless 1-line/2-line - S1410/S1420 Telephone base installation 1. The telephone comes ready for desktop use. Install the telephone base as shown below. Network wall jack with Power over Ethernet(PoE) Cat-5 network cable RJ-45 LAN port 2. Once installed, the telephone begins a four-step initialization and system registration process. • For S1410: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes.
Installation SIP classic cordless 1-line/2-line - S1410/S1420 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation SIP classic cordless 1-line/2-line - S1410/S1420 Installation option - converting from desktop to wall mount position This telephone can be adapted to desktop use or mount on a standard telephone wall plate. To mount the telephone base on the wall: 1. Unplug the Cat-5 network cable from the network wall jack. 2. Remove the cordless handset from the telephone base cradle. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation SIP classic charging base - C3300 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the charging base. RJ-45 LAN port 2. Insert the tabs of the mounting bracket into the upper grooves at the bottom of the charging base as shown below.
Installation SIP classic cordless 1-line/2-line accessory handset - C3400/C3500 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation SIP contemporary trimstyle 1-line/2-line - S2310/S2320 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the telephone base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown. RJ-45 LAN port 2.
Installation SIP contemporary trimstyle 1-line/2-line - S2310/S2320 Installation option - converting from desktop to wall mount position 1. Unplug the Cat-5 network cable from the network wall jack. 2. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base.
Installation SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311 SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Route the small end of the power adapter cord out from the top eyelet on the mounting bracket.
Installation SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311 SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321 Installation option - converting from desktop to wall mount position 1. Unplug the power adapter from the electrical outlet. 2. Put the corded handset aside. On its telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base.
Installation SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311 SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321 Handset registration An S2310/S2320 handset must be registered to an S2410/S2420 telephone base before use. An CTM-S2311/CTM-S2321 handset must be registered to an CTM-S2411/CTM-S2421 telephone base before use. To register an S2310/CTM-S2311 handset: Place the corded handset on the S2410/CTM-S2411 telephone base cradle.
Installation SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the lower tabs of the mounting bracket into the lower grooves of the telephone base.
Installation SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the Cat-5 network cable from the network wall jack. 2. Remove the cordless handset from the telephone base if it is cradled in the telephone base. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation SIP contemporary charging base - C4300 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the charging base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown. RJ-45 LAN port 2.
Installation SIP contemporary charging stand - C4310 Charging stand installation The charging stand is designed for desktop use only. Install the charging stand as shown below.
Installation SIP contemporary cordless 1-line accessory handset - C4400/CTM-C4401 SIP contemporary cordless 2-line accessory handset - C4500/CTM-C4501 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3.
Installation SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P Telephone base installation The telephone can be adapted to desktop use or mounted on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Power jack 2. Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the telephone base.
Installation SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the corded handset when the phone is mounted on the wall.
Installation SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P Deskset registration To register a deskset to a CTM-S2411/CTM-S2421telephone base: When the telephone base is idle, press 123 and then press HOLD. The MESSAGE WAITING LED turns on for about 90 seconds. Press 123 and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation.
Telephone settings SIP classic trimstyle - S1310/S1320 SIP classic cordless 1-line/2-line - S1410/S1420 SIP contemporary trimstyle - S2310/S2310-6VDC/CTM-S2311/S2320/S2320-6VDC/CTM-S2321 SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details.
Telephone operation SIP classic trimstyle 1-line - S1310 Receive a call When there is an incoming call, the telephone rings and the TALK key flashes. To answer a call: Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The speakerphone mode. /SPEAKER key illuminates when in Place a call Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Telephone operation SIP classic trimstyle 2-line - S1320 Receive a call When there is an incoming call, the telephone rings and the corresponding line key flashes. To answer a call: Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode. Place a call Press LINE 1, LINE 2 or /SPEAKER to listen for a dial tone and then dial the desired number.
Telephone operation SIP classic trimstyle 2-line - S1320 Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation SIP classic cordless 1-line - S1410 Using the cordless handset and the telephone base The cordless handset and the telephone base speakerphone cannot be used on the same call. However, calls can be switched between the corded handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the telephone base illuminate.
Telephone operation SIP classic cordless 1-line - S1410 Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the cordless handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume. • During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default listening volume.
Telephone operation SIP classic cordless 2-line - S1420 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate. Receive a call When there is an incoming call, the telephone rings.
Telephone operation SIP classic cordless 2-line - S1420 Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the handset or the telephone base: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL. Volume Listening volume can be adjusted on the cordless handset and the telephone base.
Telephone operation SIP classic cordless 2-line - S1420 Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation SIP contemporary trimstyle 1-line - S2310/S2310-6VDC Receive a call When there is an incoming call, the telephone rings and the TALK key flashes. To answer a call: Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The speakerphone mode. /SPEAKER key illuminates when in Place a call Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone line is in use.
Telephone operation SIP contemporary trimstyle 1-line - S2310/S2310-6VDC Intercom Use this feature for conversations between two handsets. To initiate an intercom call: • Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and the main telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the main telephone base flash.
Telephone operation SIP contemporary trimstyle 1-line - CTM-S2311 Receive a call When there is an incoming call, the telephone rings and the TALK key flashes. To answer a call: Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The speakerphone mode. /SPEAKER key illuminates when in Place a call Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone line is in use.
Telephone operation SIP contemporary trimstyle 2-line - S2320/S2320-6VDC Receive a call When there is an incoming call, the telephone rings and the corresponding line key flashes. To answer a call: Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode. Place a call Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number.
Telephone operation SIP contemporary trimstyle 2-line - S2320/S2320-6VDC Intercom Use this feature for conversations between two handsets. To initiate an intercom call: • Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and the main telephone base ring. The INTERCOM keys on the cordless handsets and INT key on the main telephone base flash.
Telephone operation SIP contemporary trimstyle 2-line - S2320/S2320-6VDC Receive a call When there is an incoming call, the telephone rings and the corresponding line key flashes. To answer a call: Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode. Place a call Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number.
Telephone operation SIP contemporary trimstyle 2-line - S2320/S2320-6VDC Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation SIP contemporary trimstyle 2-line - CTM-S2321 Receive a call When there is an incoming call, the telephone rings and the corresponding line key flashes. To answer a call: Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode. Place a call Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number.
Telephone operation SIP contemporary trimstyle 2-line - CTM-S2321 Receive a call When there is an incoming call, the telephone rings and the corresponding line key flashes. To answer a call: Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode. Place a call Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number.
Telephone operation SIP contemporary trimstyle 2-line - CTM-S2321 Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation SIP contemporary cordless 1-line - S2410 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the telephone base illuminate. Receive a call When there is an incoming call, the telephone rings.
Telephone operation SIP contemporary cordless 1-line - S2410 Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume. • During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to the default listening volume.
Telephone operation SIP contemporary cordless 1-line - S2410 To answer an intercom call: • Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the cordless handset when it is not cradled on the telephone base, charging base or charging stand. -OR• Press INT or /SPEAKER on the telephone base. To answer an incoming call during an intercom call: Press TALK on the cordless handset or press /SPEAKER twice on the telephone base.
Telephone operation SIP contemporary cordless 1-line - CTM-S2411 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the telephone base illuminate. Receive a call When there is an incoming call, the telephone rings.
Telephone operation SIP contemporary cordless 1-line - CTM-S2411 Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume. • During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to the default listening volume.
Telephone operation SIP contemporary cordless 2-line - S2420 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate. Receive a call When there is an incoming call, the telephone rings.
Telephone operation SIP contemporary cordless 2-line - S2420 Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL. Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume.
Telephone operation SIP contemporary cordless 2-line - S2420 To answer an intercom call: • Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the cordless handset when it is not cradled on the telephone base, charging base or charging stand. -OR• Press INT or /SPEAKER on the telephone base.
Telephone operation SIP contemporary cordless 2-line - CTM-S2421 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate. Receive a call When there is an incoming call, the telephone rings.
Telephone operation SIP contemporary cordless 2-line - S2420 Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL. Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume.
Telephone operation SIP contemporary cordless 2-line - S2420 Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation SIP cordless 1-line deskset- CTM-S241P Receive a call When there is an incoming call, the telephone rings. The MESSAGE WAITING and IN USE LED flashes. To answer a call: Lift the corded handset from the deskset. The IN USE LED illuminates. Place a call Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The IN USE LED illuminates. End a call Place the corded handset in the deskset.
Telephone operation SIP cordless 2-line deskset- CTM-S242P Receive a call • • When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1 key flash. When there is a line 2 incoming call, the telephone rings. LINE 2 key flashes. To answer a call: Lift the cordless handset. It automatically connects to the ringing line. The respective line key illuminates when in use. Place a call Lift the corded handset then press LINE 1 or LINE 2.
Telephone operation SIP cordless 2-line deskset- CTM-S242P Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. The telephone does not work at all. • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Make sure the battery is installed and charged correctly (pages 31, 34, 41 and 45).
Appendix Troubleshooting The battery does not charge in the cordless handset or the battery does not accept charge. • Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED should be on. • Remove the battery and then install it again. Then charge for up to 16 hours. • If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to The CHARGE LED is off below.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix VTech Hospitality limited warranty program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Technical specifications SIP classic trimstyle 1-line/2-line - S1310/S1320 Power requirement PoE class 2 powered (48V) Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Message waiting signal From SIP server Size Telephone base: 8.82 x 2.84 x 1.
Appendix Technical specifications SIP contemporary trimstyle 1-line/2-line - S2310/S2320 Power requirement PoE class 2 powered (48V) Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Message waiting signal From SIP server Size Telephone base: 8.11 x 3.70 x 2.
Appendix Technical specifications SIP comtemporary cordless 1-line accessory handset - C4400/CTM-C4401 SIP comtemporary cordless 2-line accessory handset - C4500/CTM-C4501 Power requirement 2.4V Ni-MH battery Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Index A R About cordless telephones 56 Answer a call 36, 37, 39, 41, 44, 46, 48, 51 Answer an intercom call 45, 47, 50, 53 Range 56 Receive a call 36, 37, 39, 41, 44, 46, 48, 51 Redial 36, 37, 39, 42, 44, 46, 48, 52 Register a handset to another telephone base 20, 22, 25, 28, 30, 34 Replace a handset battery 22, 25, 30, 34 Ringer volume 40, 42, 49, 52 C C3300 7, 24 C3400 8, 25 C3500 9, 25 C4300 14, 32 C4310 15, 33 C4400 16, 34 C4500 17, 34 Call waiting 36, 37, 40, 42, 44, 46, 49, 52 Cardiac pacemakers 5
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China.