Analogue Contemporary Series CTM-A2116 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger NGC-S3410HC SIP 1-Line Cordless Colour Handset and Charger User‘s Guide
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch zone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4.
• If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
• Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; • Extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
Table of contents Speakerphone............................................ 15 Important safety instructions............. 2 Parts check list.................................... 6 Telephone layout............................... 7 Mute.............................................................. 15 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116.7 Speed dial................................................... 16 Call waiting................................................
Parts check list Items contained in the respective cordless telephone package: Parts included Model name Model number Base station | Base Station Adapter illustration scale 40% Base station wall mounting plate | Network cable Cordless handset and Handset battery (preinstalled in the handset) S211X BASE Artwork 5 1 2 6 7 3 RESET Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger 1a 4 9 CTM-A2116 8 WALL MOUNT SLOT PART DESCRIPTION COLOR/MATERIAL 01.
Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC 1 Handset 10 1 2 3 11 2 Battery charging light Colour screen Soft keys (3) Perform the action indicated by the on-screen labels.
Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 Analogue 1-Line Hidden Base 4 4 5 1 6 2 3 7 1 FIND HANDSET button. 2 3 4 5 6 7 Short press (for less than 2 seconds) to find the handset by making it ring. Short press again to stop handset ringing.
IMPORTANT INFORMATION Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 Analogue 1-Line Hidden Base 1. Use only a compatible VTech power adapter. To order a replacement power adapter, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. Base station installation This section assumes that your network infrastructure is established. You can power the base station using a compatible VTech power adapter.
4. Check to make sure the plate is secure at top and bottom. It should be flush with the base station body. To mount the base station on the wall 1. Install two mounting screws on the wall. Choose screws with heads larger than 5 mm (3/16 inch) in diameter (1 cm / 3/8 inch diameter maximum). The screw centers should be 5 cm (1 15/16 inches) apart vertically or horizontally. 5. Place the base station over the mounting screws. 2. Tighten screws until only 3 mm (1/8 inch) of the screws are exposed. 3.
Installation Notes Avoid placing the base station, handset, or handset charger too close to: Handset Charger Installation • Communication devices such as television sets, DVD players, or other cordless telephones • Excessive heat sources ● Install the handset charger as shown below. • Make sure the supplied power adapter is securely plugged into an outlet not controlled by a wall switch.
Handset Registration Handset Deregistration Your cordless handset is preregistered to the base station. You do not need to register your cordless handset. 1. When a registered cordless handset is idle, press the Lang soft key, and then the key sequence: 7 5 6 0 0 #. You can register additional cordless handsets to the base station. The Base station accommodates up to four CTM-A2116 or CTM-S2115 cordless handsets. 2. With Registration selected, press OK. 1.
The battery must be fully charged before using the cordless handset for the first time. The battery charge light turns on when the cordless handset is charging on the handset charger. The battery is fully charged after 11 hours of continuous charging. For best performance, keep the cordless handset in the handset charger when not in use. Replacing a Cordless Handset Battery 3. Place the top of the battery in the handset battery compartment so that the battery connectors are aligned. 4.
Set up Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 Default settings are indicated by asterisks (*).
End a call Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC Press on the cordless handset or place it in the handset charger. The call ends when all handsets hang up. Using the cordless handset During a call, press Hold on the cordless handset. When you use the keypad of the cordless handset, the handset keys are backlit. Hold To place a call on hold: To take the call off hold, press Unhold.
when the phone is not in use. All idle cordless handsets beep for 60 seconds. To answer the incoming call: • Press Ans on the cordless handset. The active call is put on hold. To end paging: To ignore the incoming call: • Press / FIND HANDSET again on the base station. • Do nothing. -OR- Switching between calls If you have an active call and another call on hold, you can switch between the two calls. 1. Press Flash to put the active call on hold, and resume the held call. 2.
Appendix If you have difficulty with the telephones, please try the suggestions below. For customer service, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. For cordless telephone Question Suggestions • Make sure the power adapter is connected to the base station power jack, and plugged into an electrical outlet that is not controlled by a wall switch. • Make sure the telephone line cord is plugged into the NET port of the base station and the telephone wall jack.
Question Suggestions • Try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the base station before producing a dial tone. Wait an extra second before dialing. • Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. There is no dial tone.
Suggestions • Make sure the cordless handset is placed in the handset charger correctly. The battery charging light should be on. • Remove the battery and then install it again. Charge it for up to 11 hours. The battery does not charge in the cordless handset or the battery does not accept charge. • If the cordless handset is in the handset charger but the battery charging light is not on, refer to The battery charging light is off below.
Question Suggestions • Make sure the ringer volume is turned up on the cordless handset. • Make sure the power adapter is connected to the base station power jack, and plugged into an electrical outlet that is not controlled by a wall switch. • Make sure the telephone line cord is plugged into the NET port of the base station and the telephone wall jack. • The cordless handset may be too far from the base station. Move it closer to the base station. • Adjust the setting of RF transmission power (page XX).
Suggestions • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. The cordless handset beeps and is not performing normally. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Question Suggestions • The cordless handset may be out of range. Move the handset closer to the base station or adjust the setting of RF transmission power. Refer page xx for details. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or the telephone base to another outlet. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone.
Suggestions • Disconnect the base station from the network wall jack and connect a different working telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). I hear other calls when using the telephone. I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in correctly and securely.
Appendix VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
Disclaimer and Limitation of Liability Taking care of your telephone VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc.
Disposal of batteries and product These symbols (, ) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. Product disposal instructions for business users If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 Analogue 1-Line Hidden Base SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC Frequency control Transmit frequency Channels Nominal effective range Power requirement Crystal controlled PLL synthesiser Handset: 1921.536-1928.448 MHz Base Station: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 3.
Index Mute 15 P A Place a call 15 Answer a call 15 Play messages 16 B R Battery 13, 26, 27 Receive a call 15 charging 13 Registration, Handset 12 C Ringer volume 15 Call waiting 15 S D Speakerphone 15 Deregistration, Handset 12 Speed dial 16 T E End a call 15 F Technical specification 27 Troubleshooting 17 U Find handset 8, 16 H Handset battery 13 installation 13 Handset deregistration 12 Handset registration 12 Hold 15 I Unhold 15 V Voicemail 16 Volume 15 Listening 15 Ringer 15 W W
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. and base should be operated with distance greater than 20cm between the radiator& your body ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s).
Specifications are subject to change without notice. Copyright © 2021 VTech Telecommunications, Inc. All rights reserved. 09/21. CTM-A2116_NGC-S3410HC_UG_V1_CEC_EU-UK_2021.09.
