Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
12. Unplug this product from the wall outlet and contact Vtech customer support under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions.
Introduction The GIGAPHONE is an advanced cordless telephone that operates in the 2.4GHz frequency range. Your GIGAPHONE is capable of supporting up to a maximum of 8 Handsets. Using additional Handsets, several people can be using the cordless system at the same time. Some examples: * 2 Handsets conferenced on a Line 1 call; while 2 additional Handsets are conferenced on a Line 2 call. * 2 Handsets conferenced on a Line 1 call; while another Handset is in Intercom mode with the Base Unit.
Parts Check List 1. 2. 3. 4. 5. 6. 7. Base Unit Handset AC Power Adapter Telephone Cords Battery Pack Belt Clip Owner's Manual To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377. INTERCOM/ TRANSFER 1 L1 OFF FLASH GHI GHI 2 ABC 3 DEF 5 JKL 6 MNO 7 PQRS TONE 7 PQRS * TONE HANDSFREE 2.
The Handset Layout 1 2 3 9 4 5 6 L1 7 4 GHI 7 PQRS * L2 FLASH CLEAR 1 8 OFF FLASH TONE HANDSFREE 2.4GHz 2 ABC 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ OPER # 0 INTERCOM/ TRANSFER 10 11 12 13 14 15 VOLUME GIGAPHONE 16 1. Antenna 9. LCD Display 2. Message Waiting Indicator 10. Select/OK 3. Earpiece 11. Off (Clear) 4. Headset Jack (2.5mm) 12. Line 2 (Flash) 5. Scroll Keys 13. 6. Line 1 (Flash) Battery Compartment(back of Handset) 7.
The Base Unit Layout 1 INTERCOM/ TRANSFER 8 TUV 9 WXYZ 0 OPER # 4 3 8L55 CANADA 1135 102 1814A MODEL : 20-2481 REN/IES:X.X VTECH TELECOMMUNICATIONS LTD. IC:RSS/CNRXXX MANUFACTURED IN CHINA HAC FCC ID: EW780-5001-00 COMPLIES WITH 47 CFR PART 68 REGISTRATION NO.: US: EW7 WI00B80-513700 RINGER EQUIVALENCE: 0.0B USOC JACK: RJ11C, RJ14C THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
To telephone socket outlet 8L55 VTECH COMMUNICATIONS LTD. DC 7V 900mA CLASS 2 POWER SOURCE ONLY To AC outlet CORDLESS TELEPHONE CANADA 1135 102 1814A MODEL : 20-2481 REN/IES:X.X VTECH TELECOMMUNICATIONS LTD. IC:RSS/CNRXXX MANUFACTURED IN CHINA HAC FCC ID: EW780-5001-00 COMPLIES WITH 47 CFR PART 68 REGISTRATION NO.: US: EW7 WI00B80-513700 RINGER EQUIVALENCE: 0.0B USOC JACK: RJ11C, RJ14C THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
Getting Started Installation of Battery Pack in Handset Follow the steps below: 1 1. 2. 3 3. 4. Remove the battery cover by pressing on the indent and sliding downward. Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. Replace the battery cover by sliding it upwards. If the new battery pack is not already charged, place the handset in the base unit, or a remote charging stand, and allow it to charge for 12 hours.
Charging Of Handset Battery Pack The Handset of your GIGAPHONE cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit. You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when: • The low battery message is displayed : • The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys. IMPORTANT: 1. 2. 3. 4.
Getting Started Dial Tone Checking for dial tone After the battery is charged press a LINE key on the Handset. PHONE ON will appear on the Handset display, and you will hear dial tone. If not, see In Case of Difficulty. Tone/Pulse selection See SELECT TONE/PULSE AT THE BASE UNIT for details. CAUTION: Use only the Vtech power supply provided with your cordless phone. IMPORTANT: FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM: 1. Choose a central location for your Base Unit. 2.
The GIGAPHONE uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With the a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour. During Power Backup mode, you will not be able to use the Base Unit. The spare battery pack can also be used to replace a drained handset battery, ensuring uninterrupted use.
Getting Started Registration and Operation Registration And Operation Of The VTech VT20-2420 Accessory Handset Your VTech GIGAPHONE system can operate up to 8 Handsets. The VTECH accessory Handset consists of the following: L1 OFF FLASH 4 GHI 7 PQRS * L2 FLASH CLEAR 1 TONE HANDSFREE 2.
Enter Base ID Code 1. After charging the Handset, remove it from its Charge Cradle; the screen will display: OK alternating with this screen: 2. If, after charging the Handset, you see: 3. Press NEW. You will now see the ENTER BASE ID screen as described in step 1. 4. Find the BASE ID Code by doing the following: (the Base must be in idle (OFF) mode) A. At the Base, press MENU B. Scroll down to DISPLAY BASE-ID C. Press OK.
Handset and Base Indicators Handset Icons Description Icon 1 Basic Operation 2 Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 1 02 indicates that Base (0) and Handset 2 are on a call on Line 1. Intercom indicator On steady with the extension numbers currently on an intercom call.
Handset and Base Indicators Handset LEDs Message Waiting Description • Flash to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company. Base LEDs LED Description Line 1Message • Flashes to indicate that you have new messages in your voicemail. Service must be subscribed to through your local Waiting/Line 2 Message Waiting telephone company. Line 1 Line 2 • Lights when line is being used by the GIGAPHONE system.
Soft Menu Functions The GIGAPHONE has an advanced design that uses a menu structure and soft keys to access all of the built-in features. Example of the idle mode display: Basic Operation RDL (Redial) Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed. • Use the scroll keys to select the desired the number. • To dial the number, you can simply press a LINE or the HANDSFREE key.
Call History (Caller ID) As new Caller ID/Call Waiting ID are received, your Handset and Base displays will alert to the new, Caller ID records, for example: The number of new calls displayed on each system Handset and Base may not be the same. If, for example, you answer a call on Handset 2, that Handset will not count the Caller ID information for that call as new. However, the other registered Handsets and Base displays will consider it a new call, and add it to the NEW CALLS total.
Call History (Caller ID) DIAL OPTION SHORTCUT Basic Operation With a Caller ID record displayed, press *. The 4 possible dialing options are displayed. Scroll to the desired dialing option, then press DIAL, or the desired LINE key to dial. You can also delete and save Caller ID records in the Directory: DELETE With a Caller ID record displayed, press MENU. DIAL Scroll to DELETE CID 4. Press OK. The CID record is displayed, with the choices THIS (delete only this record) and ALL (delete all CID records).
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your GIGAPHONE and the other features it offers. Due to regional incompatibilities, Caller ID information may not be available for every call you receive.
Handset and Base Settings LOW BATT TONE Select this option to turn the Low Battery warning tone On or Off. Press the OFF or ON soft keys, to make your selection. Press OK to confirm your selection and return to the Handset Settings menu. When set to ON, the Handset will emit a warning tone when a Low Battery condition is detected. This feature has been preset to ON at the factory. Basic Operation RANGE TONE Select this option to turn the Out of Range warning tone On or Off.
Handset and Base Settings ENHANCED MODE To select the Enhanced Mode setting: With the Handset in the idle (on hook) mode, press MENU. Scroll to HANDSET SETTINGS, then press OK. Select ON to enable Enhanced Mode. When the Handset is in use, an ‘ E ’ icon will appear in the upper left corner of the display, indicating that this feature is active. Select OFF to disable Enhanced Mode. Select AUTO to allow your GIGAPHONE Handset to activate this feature automatically, when conditions warrant it.
Handset and Base Settings · Basic Operation · Using the dialing keys, enter the desired name. A guide to the letters and characters can be found in the section entitled Memory. The softkey will move the cursor to the right. Press MORE to give you the DEL (delete) and SPACE options. Press BACK to return to the previous screen. Press SAVE to confirm your Handset name. You can also name the Base Unit. At the Base, in the idle (OFF) mode, press MENU, scroll down to SETUP BASE, then press OK.
Register You can deregister all Handsets at one time. This causes the Base Unit to ‘forget’ that it has any Handsets at all. You may never have to perform this procedure. One possible reason for deregistration is if you have the maximum number of Handsets (8) registered to your Base, and one Handset should require replacement, the Base will not register the ‘new’ Handset, because its eight memory slots are occupied.
Memory Memory The Base and each Handset can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. Basic Operation When prompted to ENTER NAME, use the digit keys to 'spell' the name. Each press of a particular key causes characters to be displayed in the following order: Number Key 1 2 3 4 5 6 7 8 9 0 Characters (in order) &',.
Memory • Starting from the idle screen, enter the number you want to store in memory. If you make a mistake, press OFF to backspace. • Be sure to include long distance codes and pauses, (using the Pause softkey) if necessary. Press the MEM softkey. • You will then be prompted to ENTER NAME. Use the digit keys to 'spell' the name. If you make a mistake, press the CLR softkey. To enter a space press aa . When finished, press SAVE.
Memory Basic Operation To Search For and Dial a Number/ Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make a mistake, press CLR softkey. The closest match, in alphabetical order, will be displayed.
Memory • Press the DEL softkey. Handset will display: The • To delete this record, press THIS. • To confirm the deletion of ALL records, press YES. To exit without deleting press NO. Basic Operation • To Edit a Number/Name • Using the steps in To Search For and Dial a Number/Name, locate the entry you want to edit. • Press the EDIT softkey twice. The Handset will display: • Select NAME or NUM.
Handset and Base Operation Making Calls From the Handset • Press a LINE key (or, HANDSFREE to use the Handset Speakerphone feature). • Dial the phone number. -OR- • L1 OFF FLASH 7 * 2 GHI PQRS TONE HANDSFREE 2.4GHz Advanced Operations FLASH CLEAR 1 4 L2 ABC 3 5 JKL 6 MNO 8 TUV 9 WXYZ OPER # 0 INTERCOM/ TRANSFER DEF Dial the phone number first; then press a LINE key(or HANDSFREE).
Handset and Base Operation Redial From either Handset or Base Unit Each system Handset and Base Unit will remember the last 5 phone numbers dialed. From the idle mode, press RDL. Scroll until the desired phone number is highlighted. Then press the appropriate LINE key to dial the number ( follow the above instructions in Making Calls). You can also delete and save ‘redial’ numbers in the Directory. ERASE Press RDL. Scroll to the desired phone number, press SELECT, then press ERASE.
Handset and Base Operation If the Base is active on one line when the idle line rings, you will hear a special alert tone, signifying an inbound call. This alert is designed to minimize disruption of the call in progress. You can then: • Press SPEAKERPHONE (or HEADSET if you are using a Headset connected to the Base) to end the first call, then answer the new call; - or – • Press the HOLD soft key to place the original call on hold.
Handset and Base Operation How to adjust the Handset Volume( also applies to the Handset Speakerphone) NOTE: The Handset must be IN USE to adjust the volume There are 2 ways to adjust Handset volume • Press the VOLUME key, located directly below the lower left corner of the display. • / / Use the keys directly below the symbols on the display or the VOLUME key to raise or lower the Handset volume. Notice the change in the display graph as you adjust the volume.
Handset and Base Operation Highlight the desired destination of your intercom then press OK. Your screen will display CALLING HANDSET __, CALLING BASE, or PERFORMING GLOBAL PAGE. The recipient's screen will display INTERCOM FROM HANDSET 1, or GLOBAL CALL FROM HANDSET 1. The recipient presses INTERCOM/TRANSFER to engage in conversation with the person initiating the page.
Handset and Base Operation Switching from the Handset Earpiece to Handsfree While on a call using the Handset earpiece, press HANDSFREE on the lower left portion of the Handset. To return to the Handset earpiece, press HANDSFREE again. Base Speakerphone Operation The Base of your GIGAPHONE is equipped with a full duplex Speakerphone. This is a very useful feature for handsfree conversations or conference calls at the base unit. For more information, refer to MAKING CALLS in HANDSET AND BASE OPERATION.
Handset and Base Operation Message Waiting Indication The GIGAPHONE is compatible with optional voicemail service provided by some local telephone companies. If you subscribe to this service, and you have new, unplayed messages in your voicemail, a Visual Message Waiting Indicator (VMWI) signal is transmitted by your local telephone company. The GIGAPHONE will detect a VMWI signal and activate the LINE1/LINE2 Message Waiting lights on the Base and the Message Waiting light on the Handset.
Headset Operation Your GIGAPHONE Handset is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the GIGAPHONE. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the GIGAPHONE Handset. Connect the plug on the Headset cord to the jack on the cordless Handset.
Maintenance Taking Care Of Your Telephone Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.
In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn't Work At All • • • • Make sure the Power Cord is plugged in. Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. Make sure the batteries are properly charged.
In Case Of Difficulty You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the power cord is plugged in.
Warranty Statement What does this limited warranty cover? • The manufacturer of this VTECH product, VTECH Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTECH in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions.
Warranty Statement or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
Warranty Statement There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC and IC Regulations FCC and ACTA Information If this equipment was approved for cornection to the telephone network prior to July 23,2001, it was registered with the Federal Commissions (FCC) in accordance with Part 68 of its rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
FCC and IC Regulations 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone number in this locations. If you do, please keep three things in mind: a.
FCC and IC Regulations Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution : Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled PLL synthesizer Handset : 116 grams Base : 587 grams (excluding battery pack) TRANSMIT FREQUENCY 2401.056 - 2481.408 MHz POWER REQUIREMENTS RECEIVE FREQUENCY Handset : 2.4V 1500mAh NiMH or 2.4V 800mAh Ni-Cd Battery Pack 2401.056 - 2481.408 MHz CHANNELS Base : 94 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Table Of Contents 1. Important Safety Instructions 26. 3. Introduction 4. 5. 6. 7. 7 . 8. Parts Check List The Handset Layout The Base Unit Layout Getting Started 12. Setup Installation of Battery Pack in Handset Charging Of Handset Battery Pack Dial Tone Spare Battery Charger/Power Backup Function Registration and Operation 14. Basic Operation 9. 10. 11. 14. 16. 16. 16. 16. 17. 18. 18. 18. 18. 19. 19. 20. 20. 20. 20. 20. 21. 21. 23. 23. 23. 24. 25.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon. Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.