User’s Manual www.vtechphones.
Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist . . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing handset battery . . . . . . . . . . . . . . . 5 Low battery warning . . . . . . . . . . . . . . . . . . 6 Choose a location . . . . . . . . . . . . . . . . . . .
NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Before you begin Parts checklist: • Important! Before using this telephone, you must read Important safety instructions on pages 37-38. 1. Base unit 2. Handset 3. Color handset brackets and base plates 4. AC power adaptor 5. Belt clip 6. Telephone line cord 7. Battery 8. User’s manual 9. Battery compartment cover 10. Headset (with model gz2338, see page 28). To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1-800595-9511.
Installing handset battery 1. Plug the battery connector securely into the jack inside the battery compartment according to the color-coded label. 2. Insert battery in the center of the battery compartment. 3 Press down on the wired side until the battery securely snaps into place. 4. Neatly tuck the wires inside the battery compartment. 5. Position the battery compartment cover and slide it towards the unit until it clicks into place. 6.
Installation Low battery warning • If the phone will not be used for a long period of time, remove the battery to prevent possible leakage. • If you have any trouble installing your phone, please refer to the troubleshooting section near the end of this manual. • Use only the VTech battery and AC power adaptor supplied with this telephone.
Getting started Installation Connection 1. Choose a location for the base near an electrical outlet and telephone jack. 2. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into a standard electrical outlet (110V AC) not controlled by a wall switch. 3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.
Installation Removable handset and base plates Your phone comes with additional handset brac ket s and base plates of var ious colors. These brackets and plates are interchangeable to suit your mood or room decor. Handset brackets 1. Carefully remove the handset ’s top bracket and/or bottom bracket by pressing inward towards the center of the phone, then pull the bracket off slowly. 2. Attach the new top bracket and/or bottom bracket by aligning the two sides of the plate with the slots on the phone.
Handset features CHAN/REMOVE • Switch to a clear channel while on a call. • While handset is not in use, press and hold to delete all records in the call log. When viewing the call log, press to delete the current record. PROG • Press to enter programming mode while the handset is idle (off). SELECT • Press to store a programming option, or to store a directory entry. ( /DIR VOL+) • When the phone is not in use, press to display directory entries.
Base features CHARGE/IN USE Indicator FIND HANDSET Press to page the handset for up to 60 seconds. Press again, press OFF, or place the handset in its base to cancel the page. 10 • • • www.vtechphones.com Flashes when the handset is in use. Flashes in unison with incoming ringing. On steadily when the handset is charging in the base.
Telephone operation Set handset ringer ������������� • If you set the ringer volume to OFF, the phone will not ring during an incoming call. Basic operation You can select from four traditional ringers, thirteen musical ringers, or turn the ringer OFF. 1. Make sure the handset is idle (off). 2. Press PROG. 3. Press until the screen displays RINGER: and the current setting. 4. Press SEL. The current setting blinks, and you will hear a sample of the ring tone. 5.
Telephone operation Dial mode (preset to tone) If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, the dial mode must be changed. 1. Make sure the handset is idle (off). 2. Press PROG. 3. Press until the screen displays DIAL MODE: and the current setting. 4. Press SEL. The current setting blinks. 5. Press or . The screen displays TONE or PULSE. 6. Press SEL to save. You’ll hear a confirmation beep.
Telephone operation Operating range www.vtechphones.com Basic operation This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and the handset, the weather, and the construction of your home or office.
Telephone operation Displaying screen messages 14 Screen displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for a dial tone. PHONE The handset is in use. ** PAGING ** The base is paging the handset. LOW BATTERY The battery needs to be recharged. SCANNING... The handset is changing to one of the 30 channels available for better reception. CAN’T CONNECT Together with an error tone when the base power is off and TALK is pressed.
Speed dial You can store as many as nine frequently dialed telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign in the handset. Store a speed dial entry Dial Key 1 2 3 4 5 6 7 8 9 0 * # Once Twice Presses 3 Times 4 Times 5 Times 6 Times 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S T U V 8 W X Y Z 9 ‘ , - . 7 0 * & www.vtechphones.com # 15 Basic operation 1. Press PROG. 2.
Speed dial • When an incoming phone number matches an existing number in the directory or speed dial, the stored name will be displayed on the screen. 16 7. Enter the telephone number. Use to backspace and make a correction. Press REDIAL/PAUSE to store a pause in the dialing sequence. -ORPress REDIAL/PAUSE to display the last number dialed. 8. Press SEL or PROG. The screen displays DISTINCT RING? and the current setting. 9. Press or to change the setting.
Speed dial Edit a speed dial entry ���������������� ���������� �� Basic operation 1. Press and hold the memory location key (1 through 9) of the entry to be edited. 2. When the screen displays the desired number, press SEL. Then press or until EDIT flashes, Press SEL. 3. The screen displays the name and number. The cursor appears at the end of the name. Use or and the dial pad keys to edit the name. Press SEL to move to edit the number. Press SEL to continue and edit the distinct ring tone.
Speed dial Dial a speed dial number 1. Press and hold the memory location key (1 through 9) of the entry you wish to dial. 2. Press TALK to dial the displayed memory number. Re-assign speed dial locations 1. Press and hold the memory location key (1 through 9) of the entry you wish to reassign. 2. When the screen displays the number you want to reassign, press SEL. Then press or until SPEED flashes. 3. Press SEL. The screen displays ENTER 1-9 and the number. 4.
Directory Your phone can store 20 telephone numbers with names (including nine speed dial entries), each up to 15 characters for the name and 24 digits for the number. Store a directory entry 1. Press PROG. The screen displays DIRECTORY. 2. Press SEL. The screen displays ENTER NAME. 3. Using the chart below, enter up to 15 characters for the name to be stored with the number. Use to backspace and make corrections, and to advance or add a space.
Directory • If you choose N, skip to Step 10. 20 -ORPress REDIAL/PAUSE to display the last number dialed from this phone. 6. Press SEL or PROG. The screen displays DISTINCT RING? and the current setting. 7. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinct ring tone after the first or second ring. Choose N for a normal ring tone. 8. Press SEL or PROG to confirm your selection.
Directory Edit a directory entry 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through the entries. -ORPress the dial pad key for the first letter of the entry to be edited. 3. When the screen displays the desired entry, press SEL. Then press until EDIT flashes. ���������������� 4. Press SEL. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SEL to move on to edit the number.
Directory ���������������� ���������� 4. Press SELECT. The screen displays ERASE NO YES and the number. The current setting flashes. 5. Press until YES flashes. 6. Press SEL. You will hear a confirmation beep. Dial a directory number 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through the entries. -ORPress the dial pad key for the first letter of the entry to be dialed. 3. Press TALK to dial the displayed directory number. 22 www.vtechphones.
Directory Move a directory entry to speed dial 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through the directory. -ORPress the dial pad key for the first letter of the entry to be moved. 3. When the screen displays the entry to be moved, press SEL. Then press until SPEED flashes. ���������������� Basic operation ���������� 4. Press SEL. The screen displays ENTER 1-9 and the number. 5.
Caller ID • When repeat caller ID (CID) data arrives, the newest date, time and caller ID information overwrite the old information, and is displayed during CID review. • Press OFF anytime to exit call log. ���������������� ��������������� ���� Call log When the memory is full, the oldest call information is deleted to make room for new incoming call information.
Caller ID Remove records from call history Basic operation Removing a Specific Entry: 1. Locate the record to be deleted from the call log. 2. Press CHAN/REMOVE, a confirmation tone will sound. Removing All Entry: 1. With the Handset in idle (off) mode, press and hold CHAN/REMOVE. The screen displays ERASE ALL NO YES. The current choice flashes. 2. Pres until YES flashes. 3. Press SEL. A confirmation tone will sound. Dial a displayed number 1. Locate the desired record in the call log. 2.
Caller ID • When the memory is full, the screen displays MEMORY FULL, an error tone sounds and no new number can be stored unti an existing entry is deleted. DIAL PROGRAM 800-595-9511 OLD 28 5/01 5:40PM 4. Press SEL. The screen displays the number and name. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SEL to continue and edit the number. Use to backspace and make corrections. Press SEL to confirm. 5.
Ringer options In addition to four traditional ringer options and ringer off, your gz2335 or gz2338 handset has thirteen popular pre-programmed ring tones. Traditional Ring Options: Ringer 1 Ringer 2 Ringer 3 Ringer 4 Ringer OFF Tones: 2. Siren 4. Hip-Hop 6. Rock 8. Fur Elis 10. T March 12. Joy www.vtechphones.com Basic operation 1. Rotary 3. Bark 5. Metal 7. Monster 9. Num 40 11. Charge 13.
Headset operation • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted to alleviate the effect of background noise. Your phone handset is equipped with a 2.5mm headset jack for use with an optional accessory headset for handsfree operation. Model gz2338 comes with a headset. If you’ve purchased the VTech gz2335 and wish to obtain a compatible headset, you must purchase it separately. To purchase a headset, visit us on the web at www.vtechphones.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Suggestion My phone doesn’t work at all. • Make sure the power adaptor is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure there is a dial tone before dialing. It is normal for handset to take a second or two to find the base and produce a dial tone. Wait an extra second before dialing. • Make sure the phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.
Troubleshooting Suggestion CAN’T CONNECT displays on my handset. • Move the handset closer to the base. You might have moved out of range. • If the handset is in its base and the charging light does not light, refer to the charge light is off in this troubleshooting guide. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. • Other electronic products can cause interference with your cordless phone.
Troubleshooting Problem Suggestion I get noise, static, or weak signal even when I’m near the base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Troubleshooting Suggestion I hear noise in the handset, and none of the keys or buttons work. • Make sure the power cord is plugged in. My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the base unit.
Troubleshooting Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Press the CHAN button while on a call until the interference has been eliminated. • Other electronic products can cause interference with your cordless phone.
Troubleshooting Problem Suggestion Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed): 1. Disconnect the power to the base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the base. 5. Re-install the battery(ies). 6. Wait for the handset to re-establish its link with the base.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Warranty 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8.
Important safety instructions product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord.
FCC, ACTA and IC regulations Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria.
The RBRC® Seal The RBRC ® Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste,which may be illegal in your area.
Technical specifications Enhanced 2.4GHz Technology - Dual band transmission combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 2410.2-2418.9 MHz Handset: 912.75-917.10 MHz Receive Frequency Base: 912.75-917.10 MHz Handset: 2410.2-2418.9 MHz Channels 30 Nominal Effective Range Maximum power allowed by the FCC and IC.
Index A Additional information 29-40 B F speed dial 23 FCC, ACTA and IC regulations 38 Noise filter 7 Base features 10 Basic operation 11-28 Belt clip 28 G C Handset features 9 Headset operation 28 Call log 24 Caller ID 24 Choose a location 6 Connection 7 D Delete a directory entry 21 Delete a speed dial entry 17 Dial a directory number 22 Dial a displayed number 25 Dial a speed dial number 18 Dial mode 12 Directory 19 Displaying screen messages 14,26 DSL 7 E Edit a directory entry 21 42
Store a directory entry 19 Store a speed dial entry 15 T Technical specifications 41 Telephone operation 12-14 Temporary tone dialing 12 The RBRC ® Seal 40 Troubleshooting 29 W Warranty 36 www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
