Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 0 Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Introduction 12. 13. 14. Unplug this product from the wall outlet and contact Vtech customer support under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions.
Parts Check List 1. 2. 3. 4. 5. 6. 7. Handset Base Unit Belt Clip AC Power Adapter The Handset Layout Battery Pack Telephone Cords(long x 2) Owner's Manual 1 2 3 To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377. 9 4 10 5 11 6 7 12 8 13 14 15 OWNER'S MANUAL 4 1. 2. 3. 4. 5. 6. 7. 8. Antenna New Messages Indicator Earpiece Headset Jack (2.
Setup Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit. 11 8L55 To AC outlet + 2 3 4 5 ! 12 13 14 15 16 1 17 6 7 8 9 10 18 19 20 21 To telephone socket outlet AC adapter To telephone jack Examples of 1-Line and 2-Line Cords 25 26 27 ! 22 23 + RJ-11 One line cord RJ-14 2 line cord 8L55 Connecting to the telephone lines Your 2-Line GIGAPHONE will work fine even if you only have one telephone line.
Follow the steps below: 1. 2. 3. 4. Remove the battery cover by pressing on the indent and sliding downward. Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. Replace the battery cover by sliding it upwards. If the new battery pack is not already charged, place the handset in the base unit, or a remote charging stand, and allow it to charge for 12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.
Spare Battery Charger/Power Backup Function After the battery is charged press a LINE Key on the Handset. PHONE ON will appear on the handset display, and you will hear dial tone. If not, see In Case of Difficulty. The GIGAPHONE uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With the a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour.
Registration And Operation Of The VTech VT20-2420 Accessory Handset Registration and Operation Enter Base ID Code 1. Your VTech GIGAPHONE system can operate up to 8 Handsets. The VTECH accessory Handset consists of the following: After charging the Handset, remove it from its Charge Cradle; the screen will display: OK alternating with this screen: Setup Of The VT20-2420 Accessory Handset 1 1. 2. 3. 3 4. 5. 5 12 Plug the AC power adapter into an electrical outlet.
Handset and Base Indicators Handset and Base Indicators Basic Operation Icon _T Description LED Description Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 02 indicates that Base (0) and Handset 2 are on a call on Line 1. Intercom indicator On steady with the extension numbers currently on an intercom call.
Call History (Caller ID) Soft Menu Functions Example of the idle mode display: Basic Operation RDL (Redial) Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed. • Use the scroll keys to select the desired the number. • To dial the number, you can simply press a LINE or the HANDSFREE key. • You can erase a redial number by scrolling until it is highlighted, then press SELECT, and then ERASE.
Handset and Base Settings With a Caller ID record displayed, press *. The 4 possible dialing options are displayed. Scroll to the desired dialing option, then press DIAL, or the desired LINE key to dial. You can also delete and save Caller ID records in the Directory: NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features.
Handset and Base Settings • LOW BATT TONE Select this option to turn the Low Battery warning tone On or Off. Press the OFF or ON soft keys, to make your selection. Press OK to confirm your selection and return to the Handset Settings menu. When set to ON, the Handset will emit a warning tone when a Low Battery condition is detected. This feature has been preset ot ON at the factory. Basic Operation Your GIGAPHONE has an enhanced feature, designed to improve sound quality and range.
Memory Handset Deregistration To Store a Number/Name: You can deregister all Handsets at one time. This causes the Base Unit to 'forget' that it has any Handsets at all. You may never have to perform this procedure. One possible reason for deregistration is if you have the maximum number of Handsets (8) registered to your Base, and one Handset should require replacement, the Base will not register the 'new' Handset, because its eight memory slots are occupied.
Memory Basic Operation • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make a mistake, press CLR softkey. The closest match, in alphabetical order, will be displayed. • Once you find the entry you want, simply press a LINE key or HANDSFREE to dial the number.
Handset and Base Operation Making Calls Redial From the Handset From either Handset or Base Unit • Press a LINE key (or, HANDSFREE to use the Handset Speakerphone feature). Each system Handset and Base Unit will remember the last 5 phone numbers dialed. From the idle mode, press RDL. Scroll until the desired phone number is highlighted. Then press the appropriate LINE key to dial the number ( follow the above instructions in Making Calls). Dial the phone number.
Handset and Base Operation Handset and Base Operation If the Base is active on one line when the idle line rings, you will hear a special alert tone, signifying an inbound call. This alert is designed to minimize disruption of the call in progress.
Handset and Base Operation Highlight the desired destination of your intercom then press OK. Your screen will display CALLING HANDSET __, CALLING BASE, or PERFORMING GLOBAL PAGE. The recipient's screen will display INTERCOM FROM HANDSET 1, or GLOBAL CALL FROM HANDSET 1. The recipient presses INTERCOM/TRANSFER to engage in conversation with the person initiating the page.
Handset and Base Operation Answering System Operation The GIGAPHONE is capable of supporting conference calls with up to two registered Handsets on each line, and the Base unit. Your VT20-2481 Answering System can be accessed for programming and listening to messages from either the Base or Handset. In addition, you can perform functions such as listening to messages and changing your outgoing greetings remotely from any touch-tone phone.
ANSWERING SYSTEM SETUP (From either 20-2481 Handset or Base) HELPFUL HINT: Press CLEAR anytime to back out of setup mode. Depending on where you are in the setup process, you may have to press CLEAR more than once to return to the idle screen. • From the idle mode, press MENU. • Scroll to MAILBOXES, then press OK. • AdvancedOperations • • Scroll to either MAILBOX SETUP line, then press OK.
Answering System Operation SECURITY CODE To access your Answering System from a remote location, you will need to enter a 4-digit security code while the system is playing the outgoing greeting. Factory preset to 4321, you can choose any 4-digit number, providing it does not begin with 1 or 2. NUMBER OF RINGS Program each line separately to answer calls at a predetermined number of rings. Your options are 2, 4, 6 rings, or Toll Saver.
Answering System Operation Answering System Operation DAY AND TIME For accurate time and day stamps on your messages, set the current day and time. Setting either Mailbox will set the other, as well. AUDIBLE ALERT If you want the Base Unit to beep every 10 seconds, alerting you to new messages, set AUDIBLE ALERT to ON. Setting either Mailbox will set the other, as well. This feature is factory preset to OFF. • • AdvancedOperations • From the idle mode, press MENU. Scroll to MAILBOXES, then press OK.
Answering System Operation YOU CAN RECORD YOUR OUTGOING GREETINGS FROM EITHER THE VT20-2481 HANDSET OR BASE!! • From the idle mode, press MENU. • Scroll to MAILBOXES, then press OK. • Scroll to either MAILBOX SETUP line, then press OK. Answering System Operation PLAYING AND DELETING MESSAGES NOTES: All messages are saved until you delete them. Incoming messages can be up to 4 minutes in length.
Answering System Operation Answering System Operation • Memo Recording at the Base Unit Press RECORD. The Base will display: From the idle mode, press MENU. • Scroll to MAILBOXES, then press OK. • Scroll to either MAILBOX line. Caution: Do not scroll down to MAILBOX 1 or 2 SETUP!! Press the desired Mailbox (M1 or M2). Press STOP when finished. Your memo will be stored just like any other incoming message, and can be up to 4 minutes. • Press OK. You will hear messages from the Handset Speakerphone.
Headset Operation Taking Care Of Your Telephone Your GIGAPHONE Handset is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the GIGAPHONE. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care.
In Case Of Difficulty In Case Of Difficulty The Phone Doesn't Work At All • • • • Make sure the Power Cord is plugged in. Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging. Is the Handset registered to the Base? See Registration and Operation. No Dial Tone • • First check all the suggestions above.
Warranty Statement What does this limited warranty cover? • The manufacturer of this VTECH product, VTECH Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTECH in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions.
Warranty Statement FCC and IC Regulations product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada.
FCC and IC Regulations FCC and IC Regulations Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information. a. We recommend that you also write the telephone number on the directory card, so that you can still dial the emergency number manually if the memory dialing feature doesn't work. b. This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature. c.
Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled PLL synthesizer Handset : Base : TRANSMIT FREQUENCY 116 grams 587 grams Handset : 2.4V 1500mAh NiMH or RECEIVE FREQUENCY 2.4V 800mAh Ni-Cd Battery Pack 2401.056 - 2481.408 MHz CHANNELS Base : 94 Channels MEMORY NOMINAL EFFECTIVE RANGE Speed Dial: 50 Memory locations 32 digits per location Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon. 91-5262-10-00 ISSUE 0 Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.
ACCESSORY HANDSET FOR USE WITH VT20-2431/VT20-2481 MODELS 20-2420 ACCESSORY HANDSET Introduction EXPAND YOUR GIGAPHONE SYSTEM. YOUR 2-LINE BASE WILL WORK WITH UP TO 8 HANDSETS!!! IMPORTANT: The VT20-2420 is an Accessory Handset for use with either the VT20-2431or VT202481 GIGAPHONE system. You must have one of these 2-Line models in order to use the VT20-2420 Accessory Handset. This manual is designed to familiarize you with the VT20-2420 Accessory Handset setup, registration and basic functions.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 12. Unplug this product from the wall outlet and refer servicing to VTECH under the following conditions: 1. 2. 3. Read and understand all instructions. A. When the power supply cord or plug is damaged or frayed. Follow all warnings and instructions marked on the product. B.
Getting Started Installation of Battery Pack in Handset Setup Registration And Operation Of The VTECH VT20-2420 Accessory Handset Your VTECH 2-Line GIGAPHONE system can operate up to 8 Handsets. The VTECH accessory Handset consists of the following: L1 4 2 GHI 7 PQRS * TONE HANDSFREE 2.
Registration The Handset Layout Enter Base ID Code 1. 1 2 3 After charging the Handset, remove it from its Charge Cradle; the screen will display: OK alternating with this screen: 9 4 5 6 2. 7 * 8 4. 4 GHI 7 PQRS Press NEW. You will now see the ENTER BASE ID screen as described in step 1. Find the BASE ID Code by doing the following: (the Base must be in idle (OFF) mode) OFF L2 FLASH CLEAR 1 If, after charging the Handset, you see: MENU 3. L1 FLASH TONE HANDSFREE 2.
Handset Operation Handset Indicators Handset Icons Icon 1 Description 2 Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 1 12 indicates that Handset 1 and Handset 2 are on an outside call using Line 1. Additional Information Your GIGAPHONE 2-Line cordless Handset is equipped with a 2.
Maintenance In Case Of Difficulty Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care. If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800267-7377. Avoid rough treatment The Phone Doesn't Work At All Place the Handset down gently.
Warranty Statement In Case Of Difficulty • You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones. You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
Warranty Statement Warranty Statement States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ) ;or 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC and IC Regulations with the FCC. Your telephone company may make changes in facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 6.
Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled PLL synthesizer Handset : Charger : TRANSMIT FREQUENCY POWER REQUIREMENTS 2401.056 - 2481.408 MHz Handset : 2.4V 1500mAh NiMH or 2.4V 800mAh Ni-Cd Battery Pack Charger : 6 VDC @ 300mA RECEIVE FREQUENCY 2401.056 - 2481.408 MHz CHANNELS 94 Channels NOMINAL RANGE 116 grams (excluding battery pack) 200 grams MEMORY Speed Dial : 50 Memory locations, up to 32 digits per location.
