Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 30 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Install handset battery . . . . . . . . . . . . . . . . . . 2 Telephone base installation . . . . . . . . . . . . . . . 3 Desk/table bracket installation . . . . . . . . . . . . . . 4 Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4 DSL filter . . .
Table of contents Call log display screen messages . . . . . . . . . . . 28 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Important safety instructions . . . . . . . . . . . . . . 30 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 31 Operating range . . . . . . . . . . . . . . . . . . . . . 39 Maintenance . . . . . . . . . . . . . . . . . . . . . . .
Installation Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Handset Telephone base User’s manual Base power adapter Battery Battery compartment cover Telephone line cord 2. Telephone base 1. Handset 4. Base power adapter 5. Battery 3. User’s manual 6. Battery compartment cover 7. Telephone line cord www.vtechphones.
Installation Install handset battery • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or dial 1 (800) 2677377. • Align the two holes in the plug with the socket pins according to the color-coded label in the battery compartment, then snap the plug into place. • Place the battery into the compartment.
Installation Installation Telephone base installation Install the telephone base and the charger as shown below. Choose a location away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. 1. Plug the telephone line cord into a telephone wall jack. 2. Plug the power adapter into an electrical outlet not controlled by a wall switch. Basic operation www.vtechphones.
Installation Desk/table bracket installation The telephone base comes with the desk/table bracket installed and ready for tabletop use. To remove the bracket: 1. Push the bracket away from the telephone base as shown below. Do not remove the bracket by force to avoid breakage of the tabs. Dial type To install the bracket: 1. Align the tabs of the bracket with the slots at the bottom of the telephone base as shown in the diagram. 2.
Installation Installation If you subscribe to DSL service If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL filter.
Telephone settings Handset layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Earpiece / (directory/volume) (speakerphone) /FLASH Dialing keys (0-9,*,#) REDIAL/PAUSE Microphone Handset display MENU/SELECT CID/ (caller ID/volume) OFF/CLEAR MUTE REMOVE 1 8 2 3 4 9 10 11 5 6 7 www.vtechphones.
Basic operation Telephone settings Telephone settings Telephone base layout 1. 2. 3. 4. CHARGE light IN USE light VOICEMAIL light FIND HANDSET 1 2 3 4 www.vtechphones.
Telephone settings Date and time • When entering the date or time, if the digit is single, a zero must be entered first (i.e. if the time is 6:08, you must enter 0608). • • • • • Press MENU/SELECT to display menu when in idle mode. Press or to reach Date/Time. Press MENU/SELECT. Use the keypad to set the year. Press MENU/SELECT. Use the keypad to set the date. Press MENU/SELECT. Use the keypad to set the time. Press or to select a.m. or p.m. Press MENU/SELECT.
Ring volume The handset ringer volume can be adjusted from five available levels. • Press MENU/SELECT to display menu when in idle mode. • Press or to reach Setup HS. Press MENU/SELECT. • Press or to reach Ring volume. Press MENU/SELECT. • Press or to scroll through the choices and a sample of each ring volume will be played. • Press MENU/SELECT to confirm. The screen displays Stored and you’ll hear a confirmation beep. • The handset will not ring when the ringer volume is at the lowest setting.
Telephone settings Out of range tone • Press OFF/CLEAR at anytime to the return to previous screen. • Press and hold OFF/CLEAR at anytime to exit the menu. The handset will beep during a conversation when it is out of range from the telephone base. This tone is preset to On. • Press MENU/SELECT to display the menu when in idle mode. • Press or to reach Setup HS. Press MENU/SELECT. • Press or to reach Tones. Press MENU/SELECT. • Press or to reach Out of Range. Press MENU/SELECT.
Edit handset name Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Handset Name. Press MENU/SELECT. Press REMOVE to backspace and erase characters. Press and hold REMOVE to delete the entire entry. Press * to alternate between uppercase and lowercase. • Use the keypad to enter characters (see the chart on page 17). Press MENU/SELECT. • The screen displays Stored and you’ll hear a confirmation beep.
Telephone settings Dial type • The clear voicemail feature only turns off the displayed NEW VOICEMAIL message and VOICEMAIL light on the telephone base. It does not delete your voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a remote location (while away from home).
Reset to default settings The handset and the telephone base can be individually reset to their default settings by selecting RESET in the SETUP HS or SETUP BS menus respectively. • Press MENU/SELECT to display menu when in idle mode. • Press or to reach Setup HS or Setup BS. Press MENU/SELECT. • Press or to reach Reset. Press MENU/SELECT. • The screen displays Reset? Press MENU/SELECT to confirm or OFF/CLEAR to exit to previous menu.
Basic operation Make, answer and end calls • Press or to adjust the listening volume during a conversation. • Press /FLASH or , then use the keypad to dial a number. -OR• Dial a number (press REMOVE to make corrections) and then press /FLASH or . • Press /FLASH, or any dialing keys (0-9, * or #) to answer an incoming call. • Press OFF/CLEAR or put the handset back in the telephone base to end a call. • The call timer will be activated during a call to show call duration.
Basic operation Find handset • Press FIND HANDSET on the telephone base to locate the handset when in idle mode. The handset will ring and Paging will flash on its screen. Basic operation • Press FIND HANDSET again or put the handset back on the telephone base to stop the paging tone. PAGING www.vtechphones.
Advanced operation Directory The directory can store up to 50 entries. Each entry may consist of a number up to 24 digits and a name up to 15 characters. • The screen displays Empty if there is no record in the directory. • The screen displays Full if the directory is full. Review the directory • Press / to enter the directory. • Press or to browse and press OFF/CLEAR to exit. -OR• Press MENU/SELECT to display menu when in idle mode. • Press or to reach directory. Press MENU/SELECT.
Advanced operation Character chart Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 2 3 4 5 6 7 8 1 * ? ! / ( ) 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z 9 0 0 - .
Advanced operation Store a directory entry • Press MENU/SELECT twice to enter the DIRECTORY. • Press or to reach STORE and then press MENU/SELECT. • The screen displays ENTER Number. Use the keypad to enter the number and then press MENU/SELECT. • The screen displays ENTER Name. Use the keypad to enter the characters and then press MENU/SELECT. • The screen displays Stored and you’ll hear a confirmation beep. Dial a directory entry • Press / to enter the directory.
Advanced operation Edit an entry in the directory • Press / or MENU/SELECT three times to enter the directory. • Press or to scroll to the desired entry or use the alphabetical search to find the number. Press MENU/SELECT. • The screen displays Enter number. Use REMOVE and the keypad to edit the number and press MENU/SELECT. • The screen displays ENTER NAME. Use REMOVE and the keypad to edit the name and then press MENU/SELECT. • The screen displays Stored and you’ll hear a confirmation beep.
Advanced operation About caller ID If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
Advanced operation Call log Review the call log • Press CID/ to enter the call log. -OR• Press MENU/SELECT. Press or to select Call log. • Press MENU/SELECT and then press or to browse through the entries. • The name (if available), number, date and time of the incoming call are displayed on the screen. www.vtechphones.com Johnny Fu 2-345-6789 NEW 05:27pm 11/23 Empty • Due to regional service differences, the caller ID information may not be available for every incoming call.
Advanced operation Dial a call log number • While reviewing the call log, press # repeatedly to display the other dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only). The various dialing options are: 595-9511 1-595-9511 800-595-9511 1-800-595-9511 22 • Press CID/ to enter the call log. -OR• Press MENU/SELECT. Press or to select Call log. • Press MENU/SELECT and then press or to scroll to the desired entry. • Press /FLASH or to dial.
Advanced operation Delete from the call log • Press CID/ to enter the call log. -OR• Press MENU/SELECT. Press or press MENU/SELECT. to select Call log, then Deleted Advanced operation To delete one entry • Press or to scroll to the desired entry and then press REMOVE. • The screen displays DELETED and you’ll hear a confirmation beep. To delete all entries • Press and hold REMOVE when in the Call log. • The screen displays Delete All? Press MENU/SELECT.
Advanced operation Redial The redial list can store up to 10 of the most recently dialed numbers. • When there are already 10 entries in the redial list, the oldest entry will be deleted to make room as you place additional calls. • The screen displays Empty if there are no records in the list. Review redial • Press REDIAL/PAUSE to enter the redial list. • Press or to browse through the entries. Store a redial number to the directory • • • • • 24 Press REDIAL/PAUSE to enter the redial list.
Advanced operation Dial from redial • Press REDIAL/PAUSE to enter the redial list. • Press or to scroll to the desired entry. • Press /FLASH or to dial. • Press OFF/CLEAR to return to the previous screen. Press and hold OFF/CLEAR to exit the menu at anytime. Delete from redial • Press REDIAL/PAUSE to enter the redial list. To delete one entry • Press or to scroll to the desired entry and then press REMOVE. • The screen displays DELETED and you’ll hear a confirmation beep.
Handset and telephone base indicators Handset light • On when the handset speakerphone is in use. Telephone base lights IN USE • Flashes when there is an incoming call. • On when the handset is in use. VOICEMAIL • Flashes when there is a new network message (A subscription service from your local telephone company is required). CHARGE • On when the handset is in the telephone base. Handset icons • Ringer off. (Battery indicator) 26 • Cycles (low, medium, and full) when handset battery is charging.
Handset display screen messages When: CALL There is an incoming call. CHARGING A handset with low battery has been placed on the telephone base to recharge. CONNECTING... The cordless handset is searching for the telephone base. EMPTY There are no entries in the call log, directory, or redial list. ENDED You have just ended a call. FULL The directory is full. LINE IN USE Another handset connected to the same line is in use. LOW BATTERY The battery needs to be recharged.
Handset display screen messages Display: When: PHONE The handset is in use. PLACE IN CHARGER The battery is very low. The handset should be placed on the telephone base to recharge. WARNING CHECK BATTERY! The battery is not installed or not installed properly in the handset. -OR The battery needs to be replaced. -OR An incorrect battery has been installed by mistake. Use only the supplied VTech battery, or equivalent.
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation Operating time While in use (talking) 10 hours While not in use (standby*) 100 hours *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • Battery indicator on screen is flashing. CAUTION: 1. Use only the supplied battery (part number 89-1326-00-00) or equivalent. To order a replacement, visit our website at www.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). 5.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 2). For optimum daily performance, return the cordless handset to the telephone base after use.
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The CHARGE light on the telephone base should be on. • Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours.
Troubleshooting Problem Suggestion There is no dial tone. • • • • My handset displays CONNECTING... • Move the handset closer to the telephone base. You might have moved out of range. My handset displays NOT AVAILABLE. • Move the handset closer to the telephone base. You might have moved out of range. • Make sure no other handset is reviewing the call log when an attempt is denied. First, try all the above suggestions. Move the cordless handset closer to the telephone base. It might be out of range.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Make sure the ringer is on (page 9). • Make sure the telephone line cord and power adapter are plugged in properly (page 3). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial type on page 12 to set the dial type.
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. • Remove and re-insert the battery.
Troubleshooting Problem Suggestion My cordless handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display CONNECTING. The user can access the handset directory, and certain parts of the menu system, i.e.
About cordless telephones • • • • • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Warranty 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 170.9mm X 48.1mm X 25.8mm Telephone base: 129.5mm X 123.8mm X 95.0mm Weight Handset: 131.0 grams (including battery) Telephone base: 181.
Index A About cordless telephones Advanced operation 16 B Basic operation Battery 9, 29 E Edit an entry in the directory Edit handset name 11 40 F FCC, ACTA and IC regulations Find handset 15 14 19 42 C Caller ID 20 Call log 21, 28 Call waiting 14 Character of chart 17 Clear voicemail 12 H Handset and telephone base indicators Handset display screen messages 27 Handset icons 26 Handset layout 6 Handset light 26 D Date and time 8 Delete from redial 25 Delete from the call log 23 Delete from the dire
Index M Maintenance 39 Make, answer and end calls Mute 14 O Operating range 39 Options while on calls 14 Out of range tone 10 P Parts checklist 1 R Redial 24 Reset to default settings 13 Review redial 24 Review the call log 21 Review the directory 16 Ring melody 8 Ring volume 9 46 14 S Search the directory 16 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a number from the call log 22 T Technical specifications 44 Telephone base 3, 7 Telephone ba
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s manual www.vtechphones.
