Specifications

www.vtechphones.com
35
Appendix
Troubleshooting
Problem Suggestion
Caller ID entries
do not match the
numbers I need to
dial.
Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in
some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1
plus the area code plus the seven digits. You can change the number of digits that you dial or
store from the call log. While reviewing the call log, press # repeatedly to display these dialing
options for local and long distance numbers before dialing or saving the telephone number.
My cordless handset
beeps ve times and
is not performing
normally.
Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different working electrical outlet not controlled by a wall switch.
Move the cordless handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and
plug it back in again. Allow up to one minute for the cordless handset and the telephone base
to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
Common cure for
electronic equipment.
If the unit is not responding normally, trying putting the cordless handset in the telephone base
or the charger. If it does not seem to respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset and the spare battery in the telephone base.
Wait a few minutes before connecting power to the telephone base.
Re-install the battery and place the cordless handset into the telephone base or charger.
Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
to one minute for this to take place.