Important! Before using this telephone, please read the Important safety instructions on page 39 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.
Table of contents Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist for i6767 . . . . . . . . . . . . . . . . . 1 Parts checklist for i6778 . . . . . . . . . . . . . . . . . 2 Parts checklist for i6787 . . . . . . . . . . . . . . . . . 3 Telephone base installation . . . . . . . . . . . . . . . 4 Install handset battery . . . . . . . . . . . . . . . . . .
Table of contents Answering system setup . . . . . . . . . . . . . . . . 27 Activate the answering system . . . . . . . . . . . . 27 Set the clock . . . . . . . . . . . . . . . . . . . . . 27 Set number of rings . . . . . . . . . . . . . . . . . . 28 Set base ringer . . . . . . . . . . . . . . . . . . . . 28 Set remote access code . . . . . . . . . . . . . . . 29 Set message alert tone . . . . . . .
Parts checklist for i6767 Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (2) 4. Batteries (2) 5. Battery compartment covers (2) 8. Base power adapter 9. Charger adapter 3. Telephone base with wall mounting/ desktop bracket 6. Telephone line cord 10. Charger www.vtechphones.com 7. Belt clips (2) 11.
Installation Parts checklist for i6778 • To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (3) 3.
Parts checklist for i6787 Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (4) 3. Telephone base with wall mounting/ desktop bracket 4. Batteries (4) 5. Battery compartment covers (4) 6. Telephone line cord 8. Base power adapter 9. Charger adapters (3) 10. Chargers (3) www.vtechphones.com 7. Belt clips (4) 11.
Installation Telephone base installation • Use only the AC power adapter supplied with this telephone. • This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.
Install handset battery www.vtechphones.com • If the handset will not be used for a prolonged period, remove the battery to prevent possible leakage. • To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. • After you install the battery, there may be enough power for short calls.
Installation Belt clip & headset (optional) • To purchase a headset, visit us on the web at www.vtechphones. com or call VTech Customer Service at 1 (800) 5959511. In Canada, go to www. vtechcanada.com. or call 1 (800) 2677377. • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality. • If the sound quality of the headset is poor, try unplugging it, and firmly plugging it in again.
Installation Installation About caller ID Basic operation The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.
Installation If you subscribe to DSL service • Most DSL providers recommend installing a DSL filter in every telephone jack. Your DSL service provider may provide more information regarding telephone interference. If there is interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack.
Installation Installation Wall mounting bracket installation (optional) lower portion tab Basic operation Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.
Telephone settings Handset layout 1. 2. 3. 4. 5. Earpiece CID (caller ID) Headset jack (2.5mm) /FLASH Dial pad keys (0-9, *, #) 6. 7. 8. 9. 10. 11. 12. / SPEAKER REDIAL/PAUSE Microphone Handset display Directory Volume �( / ) NavKey 13. /CLEAR 14. INT (intercom) 15. MUTE/REMOVE Press the the center NavKey to display menus. Press the up or down NavKey or to navigate through menus (see page 12). Press the left or right NavKey or to navigate through menus (see page 12).
Basic operation Telephone settings Telephone settings Telephone base layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. /SKIP Message window /REPEAT DELETE /PLAY/STOP CHARGE light IN USE light VOICEMAIL light VOLUME FIND HANDSET RECORD CLOCK ANNC (announcement) Microphone SETUP ANS ON/OFF Antenna 1 2 6 7 8 3 4 9 5 10 11 12 131415 16 17 www.vtechphones.
Telephone settings Ringer volume • Ringer will be off if the volume is set to zero, and a ringer off icon will be displayed. • If the ringer is turned off while scrolling throguh the options in RINGER MELODY, the sample of ringer will not be heard. Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume: • Make sure the handset is in idle mode.
• Press the up or down NavKey or ��������� to reach KEY TONE then press the center NavKey . • Press the up or down NavKey or to toggle between ON or OFF then press the center NavKey . KEY TONE ON Language The language menu allows you to select between ENGLISH, FRANÇAIS or ESPAÑOL to be used in all menus and screen displays. To change the language: • Press the center NavKey in idle mode to display menu. • Press the up or down NavKey or ��������� to reach LANGUAGE then press the center NavKey .
Basic operation Make, answer, and end calls with the handset • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • While entering a number to dial, press MUTE/ REMOVE or OFF/CLEAR to backspace; press and hold REDIAL/PAUSE to insert a pause. • To make a call press /FLASH or /SPEAKER, then dial the number. -OR• Dial the number then press /FLASH or /SPEAKER. • To answer a call, press /FLASH, /SPEAKER or any of the dial pad keys (0-9, #, *).
Basic operation Volume Basic operation • During a call, use the volume button on the right side of the handset to adjust the listening volume. • Press the VOL or VOL volume control key to adjust the volume to a comfortable level. Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily silence the ringer. The next call will ring normally.
Basic operation • If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, or OFF/CLEAR. • If a call remains on hold for about 100 seconds, the screen of the originating handset shows UNABLE TO CALL. TRY AGAIN and reconnects to the external call automatically. The destination handset returns to idle mode.
Basic operation Toggle between external and intercom call OUTSIDE Basic operation When on an external call and you wish to intercom another handset without dropping the external call: • Press INT. The screen will display TRANSFER TO: • Press the handset number you wish to reach. The screen will display CALLING HANDSET X. • Press INT on the originating handset to toggle between the external call (outside) and intercom call.
Advanced operation Directory • Since the directory is shared by all the handsets, only one handset can review the directory at a time. • If a hanset attempts to enter the directory while another handset is in the directory, NOT AVAILABLE AT THIS TIME will be displayed. 18 The directory on the handset can store up to 50 entries, each entry consists up to 32 digits and 16 characters. • The directory can be accessed while in idle mode by pressing or the center NavKey twice.
Advanced operation Directory Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: 9 s z • When entering characters, press MUTE/REMOVE to backspace. To delete the entire name and number, press and hold MUTE/REMOVE. • To insert a dialing pause when entering a telephone number, press and hold REDIAL/PAUSE for at least three seconds until a p appears on the handset screen.
Advanced operation Directory Search the directory Entries are sorted alphabetically, and names beginning with numbers are presented first. An alphabetical search can be done after entering the directory. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. • Press to enter the directory, or press the center NavKey to choose REVIEW when in the directory. • Use the dial pad to display the first name beginning with a letter associated with that key.
Advanced operation EDIT NAME VTECH_ Advanced operation • Press MUTE/REMOVE to backspace, or press and hold REDIAL/ PAUSE for at least three seconds to insert a pause. Press the center NavKey to save. • The screen displays EDIT NAME. Use ���������������������� the dial pad ��������� (see the Chart of characters on page 19)�������������������� to enter the name��. • Press MUTE/REMOVE to backspace, or press # to insert a space. Press the center NavKey to confirm.
Advanced operation Call log • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number. • The time of all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service. 22 • CALL LOG EMPTY will display on screen if there are no call log entries.
Advanced operation Call log • Press /FLASH or/SPEAKER to dial the entry. www.vtechphones.com 595-5911 1-595-5911 800-595-5911 1-800-595-5911 SAVED • While reviewing the call log, press # repeatedly to display the other dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only). • When saving or deleting a number on one handset, it will automatically update all other handsets. • Only one handset can review the directory or call log at a time.
Advanced operation Call log • If the entry does not have a name and a number, UNABLE TO SAVE will display on screen. Delete one or all entries • While in the call log, press the up or down NavKey or to scroll to the desired entry. • Press MUTE/REMOVE to delete an entry. Press and hold MUTE/ REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey , you’ll hear a confirmation tone.
Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list. You can review, redial, or save numbers into the directory. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry. • Entries are displayed in reverse chronological order, i.e. from the oldest entry to the most recent entry. The redial list can be accessed on the handset by pressing REDIAL/ PAUSE while in idle mode.
Answering system operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes in length, but the total maximum recording time is approximately 15 minutes. Messages will remain available for replay until they are deleted. Shows the status and number of messages (see page 34). Press to repeat a message or press twice to play back previous messages (see page 31).
Answering system operation Answering system setup Activate the answering system The answering system must be turned on to answer and record messages. If the answering system is turned off, the telephone base ANS ON/OFF light will be off. • To turn the answering system on or off, press ANS ON/OFF. www.vtechphones.com /SKIP or /REPEAT during set up to advance by increments of ten in setting minute and year. • Incoming caller ID data sets the time and date.
Answering system operation Answering system setup • When calling remotely to check for messages, select toll saver in number of rings setting will help to save long distance charges because the answering system will answer the incoming call after two rings when there are new messages. The answering system uses voice prompts to guide you through the set up of the answering system. Press /PLAY/STOP anytime to save and exit the SETUP menu.
Answering system operation Answering system setup • The answering system must be turned on for the message alert tone to function. Advanced operation Set remote access code A two-digit security code is required to access the answering system from any touch tone telephone. The factory default code is 19. To set the remote access code: • Press SETUP in idle mode until the system announces the remote access code setting.
Answering system operation Outgoing announcement • Your announcement can be up to 90 seconds in length. • When your announcement is deleted, calls will be answered with the preprogrammed announcement. • If you receive calls when the memory is full, the telephone will ring 10 times, then answer and announce “Please enter remote access code.” • Announcements less than three seconds will not be recorded.
Answering system operation Message playback • Press /PLAY/STOP to listen to messages. Press /PLAY/STOP to stop playback. • If you have new messages waiting, you will hear only the new message (oldest first). If there are no new messages, the system will play back all messages (oldest first). • When playback begins, the total number of messages and the day and time it was received will be announced. Options during playback • Press / VOLUME to adjust the speaker volume.
Answering system operation Record and play memos • Memo less than one second will not be recorded. • “Memory is full.” will be announced if you press RECORD when the memory is full. • Your memo can be up to four minutes in length. 32 Memos are your own recorded messages used as a reminder for yourself or other household members who use the same answering system. They are saved, played back and deleted the same way as incoming messages. Record a memo • While in idle mode, press RECORD.
Answering system operation Remote access You can access many features of your answering system remotely from any touch tone telephone. A two-digit security code is required to access the system and the factory default code is 19; see page 29 to change it. To connect remotely: • Dial your telephone number from any touch tone telephone. • When the system answers and announces the greeting, enter the two-digit security code.
Answering system operation Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. 34 0 No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new message(s) recorded in idle mode. 99 & F (alternating) Memory is full with total number of messages recorded. 1-99 (counting) Elapsed time while recording memo or announcement.
Handset display screen messages The telephone number you have entered is already stored in the directory. ALREADY SAVED CALL LOG EMPTY There are no call log entries. Calling another handset. CALLING HANDSET X CONNECTING...... The cordless handset is searching for the telephone base. DIRECTORY EMPTY There is no directory entry. HANDSET X IS CALLING Other handset is calling. The handset is on an intercom call.
Handset display screen messages RINGER MUTE The ringer is muted temporarily during incoming call. SAVED Your operation has been saved. UNABLE TO CALL TRY AGAIN Target handset is out of range, or on an external call during intercom call. UNABLE TO SAVE You are attempting to save caller ID entry with no name or number. WARNING The battery is not installed or not installed properly in the handset. -OR The battery needs to be replaced.
Handset and base indicators Handset lights • On when the handset speakerphone is in use. Base lights IN USE • Flashes when there is an incoming call. • On when the handset is in use. VOICEMAIL • Flashes when there is a new message on the answer machine. CHARGE • On when the handset is in the telephone base. ANS ON/OFF • On when the answering system is on. Handset icons MUTED • Microphone is muted. • Ringer off. NEW • New call log entries. NEW VOICEMAIL • New voicemail received.
Battery After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) 8 hours While not in use (standby*) 96 hours (4 days) *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps when taken off the telephone base. • Battery indicator on the handset display is flashing.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; In Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (see pages 5 and 38).
Troubleshooting Problem Suggestion The battery does not • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone charge in the handset base or charger should be on. or the handset battery • Remove the battery from the handset and let it charge for 16 hours. Then re-install the charged does not accept charge. battery into the handset.
Troubleshooting Problem Suggestion The CHARGE Indicator • This is a signal that the battery is very low, completely depleted, or when there is no electrical on the telephone base contact between the battery and the telephone base. is flashing. • Ensure the connector of the battery is securely plugged into the handset and place the handset in the telephone base for charging. There is no dial tone. • • • • The telephone does not ring when there is an incoming call. • Make sure the ringer is on.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Re-install the battery and place the cordless handset in the telephone base.
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly.
Troubleshooting Problem Suggestion The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit. • If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (see page 28). • If the memory is full or if the answering system is off, the system will answer after ten rings.
Troubleshooting Problem Suggestion The answering system does not respond to remote commands. • Make sure your remote access code is correct (see page 29). • Make sure you are calling from a touch-tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code when your announcement is playing.
Troubleshooting Problem Suggestion Common cure for electronic equipment. • If the unit is not responding normally, trying putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the cordless handset. • Wait a few minutes before connecting power to the telephone base.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e.
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Warranty Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
FCC, ACTA and IC regulations This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483 MHz Receive frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 158.7mm X 52.7mm X 41.3mm Telephone unit: 128.7mm X 174.6mm X 77.5mm Weight Handset: 145.
Index A About caller ID 7 About cordless telephones 49 Activate the answering system 27 Advanced operation 18-25 Answer an incoming call during an intercom call 17 Answering system operation 26-34 Answering system setup 27, 28, 29 B Base unit installation 4 Base unit layout 11 Basic operation 14-17 Battery 38 Belt clip & headset 6 Delete from the call log 24 Delete your announcement 30 Dial a call log entry 22 Dial a directory entry 20 Dial from redial 25 Dial type 13 Directory 18, 19, 20 Edit a direct
Index P Parts checklist for i6767 1 Parts checklist for i6778 2 Parts checklist for i6787 3 Play your announcement 30 R Record a memo 32 Record and play memos 32 Record your announcement 30 Redial list 25 Remote access 33 Remote access commands 33 Review the call log 22 Ringer melody 12 Ringer mute 15 Ringer volume 12 S T Table of contents ii, iii Technical specifications 53 The RBRC® Seal 52 Telephone settings 10-13 Toggle between external and intercom call 17 Transfer an external call 16 Troublesho
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. Issue ver 0.
User’s manual www.vtechphones.
