User's Manual

Night vision
Mount the baby unit on dry wall (optional)
For VM3254-2 only
Sound sensitivity and sound activation
The RBRC seal on the Li-ion battery indicates that VTech Communications, Inc. is voluntarily participating in
an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of
service within the United States and Canada.
The program provides a convenient alternative to placing used Li-ion batteries into the trash or municipal
waste, which may be illegal in your area.
VTech’s participation makes it easy for you to drop off the spent battery at local retailers participating in the program or
at authorized VTech product service centers. Please call 1 (800) 8 BATTERY
®
for information on Li-ion battery recycling and
disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the
holder of a valid proof of purchase (“Consumer” or “you”)
that the Product and all accessories provided in the sales
package (“Product”) are free from defects in material
and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in
accordance with the Product operating instructions. This
limited warranty extends only to the Consumer for Products
purchased and used in the United States of America and
Canada.
What will VTech do if the Product is not free from defects
in materials and workmanship during the limited warranty
period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service
representative will replace at VTech’s option, without charge,
a Materially Defective Product. If we choose to replace
the Product, we may replace it with a new or refurbished
Product of the same or similar design. We will retain
defective parts, modules, or equipment. Replacement of the
Product, at VTech’s option, is your exclusive remedy. VTech
will return the replacement Products to you in working
condition. You should expect the replacement to take
approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE
(1) YEAR from the date of purchase (90 days on products
purchased as Refurbished*). This limited warranty also
applies to the replacement Product for a period of either (a)
90 days from the date the replacement Product is shipped
to you or (b) the time remaining on the original one-year
warranty (90-day limited warranty on products that are
purchased as Refurbished*); whichever is longer.
*Refurbished products purchased from our online store
carry a 90-day replacement warranty.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident,
shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration
or modification by anyone other than an authorized
service representative of VTech; or
3. Product to the extent that the problem experienced is
caused by signal conditions, network reliability, or cable or
antenna systems; or
4. Product to the extent that the problem is caused by use
with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial
number plates or electronic serial numbers have been
removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair
from outside the United States of America or Canada, or
used for commercial or institutional purposes (including
but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see
item 2 below); or
8. Charges for installation or set up, adjustment of customer
controls, and installation or repair of systems outside the
unit.
How do you get warranty service?
To obtain warranty service in Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s
manual - a check of the Product’s controls and features may
save you a service call.
Except as provided by applicable law, you assume the risk
of loss or damage during transit and transportation and are
responsible for delivery or handling charges incurred in the
transport of the Product(s) to the service location. VTech
will return replaced Product under this limited warranty.
Transportation, delivery or handling charges are prepaid.
VTech assumes no risk for damage or loss of the Product in
transit.
What must you return with the Product to get warranty
service?
1. Return the entire original package and contents including
the Product to the VTech service location along with a
description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt)
identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing
address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement
between you and VTech. It supersedes all other written or
oral communications related to this Product. VTech provides
no other warranties for this Product. The warranty exclusively
describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is
authorized to make modifications to this limited warranty and
you should not rely on any such modification. State/Provincial
Law Rights: This warranty gives you specific legal rights, and
you may also have other rights, which vary from state to state
or province to province.
Limitations: Implied warranties, including those of fitness
for a particular purpose and merchantability (an unwritten
warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/
provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
In no event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages (including,
but not limited to lost profits or revenue, inability to use
the Product or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting
from the use of this Product. Some states/provinces
do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you.
Please retain your original sales receipt as proof
of purchase.
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy that can be safely absorbed
by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with
the FCC/ISEDC criteria. The baby unit shall be installed and used such that parts of all persons’ body are maintained at a distance of
approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your
face.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause
interference. (2) This device must accept any interference, including interference that may cause undesired operation of the
device.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were
met.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
RF radiation exposure statement
The RBRC seal
Limited warranty
FCC and IC regulations
Dim mode
Parent unit icons (cont’d)
The baby unit has infrared LEDs that
allow you to see your baby clearly at
night or in a dark room. When the baby
unit being viewed detects low light
levels, the infrared LEDs are switched
on automatically. The images from the
baby unit are in black and white, and
appears on the screen.
Notes
It is normal to see a short white glare on
your parent unit screen as the baby unit is
adapting to the dark environment.
When the infrared LEDs are on, the
images are in black and white. This is
normal.
Tip
Depending on the surroundings and
other interfering factors, like lighting,
objects, colors and backgrounds, the
display resolution may vary. Adjust the
baby unit’s angle or place the baby unit at
a higher level to prevent glare and blurry
display.
The dim mode is to help you save the parent unit power. Your parent unit display will dim
automatically after 10 minutes of inactivity, in which there is neither key pressed nor alert
received from the baby unit.
10 min inactivity
Press any buttons
NOTESNOTE
Note
While the screen is dimmed, any keypress or alert message will trigger the screen to return to the
preset brightness level. After 10 minutes of inactivity, it will resume to dim mode.
Sound activated screen
When sound activation is on, the parent unit screen stays off to save power when the baby unit
detects no sound. Once the baby unit detects sounds that are louder than the chosen sound
sensitivity level, the parent unit screen turns on automatically. It will then turn off again after 50
seconds of no sound detection.
1. Press MENU when the parent unit is idle.
2. Press
or to choose .
3. Press
or to choose , then press SELECT to confirm your selection.
If you are viewing baby unit
, the POWER LED light of baby unit turns on.
As baby unit is not being viewed, its POWER LED light flashes.
NOTESNOTE
Note
If you power on only one baby unit, your parent unit may display and the LINK LED light will flash.
Status check - Two baby units
Change different views - Patrol
10s
1. Press MENU when the parent unit is idle.
2. Press
or to choose .
3. Press
or to choose between
and , then press SELECT to confirm the baby unit
you would like to view.
Change different views - Single-cam
Use a pencil to mark two holes in parallel.
Make sure they are the same distance apart
as the wall mount holes on the baby unit.
NOTESNOTE
Note
Check for reception strength and camera
angle before drilling the holes.
Items to purchase
You will need to purchase the following
items separately to mount your baby unit:
2 screws
2 anchors
Adjust the camera angle.
Drill two holes in the wall ( 7/23 inch drill bit ).
If you drill the holes into a stud, go to step 3.
-OR-
If you drill the holes into an object other than
a stud, insert the wall anchors into the holes.
Tap gently on the ends with a hammer until
the wall anchors are flush with the wall.
Insert the screws into the holes and
tighten the screws until only 1/4 inch
of the screws are exposed.
Align the wall mount holes on the
baby unit with the screws on the wall.
Slide the baby unit down until it locks
into place.
NOTESNOTE
Note
The types of screws and anchors you need
depend on the composition of the wall.
Below are the questions most frequently asked about the baby monitor.
Why does the
baby monitor
not respond
normally?
Try the following (in the order listed) for common cure:
1. Disconnect the power to the baby units and the parent unit.
2. Wait a few seconds before connecting power back to the baby units and the parent unit.
3. Turn on the baby units and the parent unit.
4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute
for this to take place.
Why don’t the
power-on light of the
baby unit and parent
unit go on when I switch
on the units?
Perhaps the parent unit is not connected to the power. Insert the appliance plug into
the parent unit and put the adapter in a wall socket. Then, press and hold POWER to
switch on the parent unit and to establish connection with the baby unit.
Perhaps the baby unit is not connected to the power. Insert the appliance plug into the
baby unit and put the adapter in a wall socket. Then, slide the
ON/OFF switch to ON
to switch on the baby unit and to establish connection with the parent unit.
Why doesn’t my parent
unit charge while
connected to AC power?
Make sure the power is not controlled by a wall switch.
You may have used the battery for a long time. See Warranty for repair/replacement.
Why is my screen in
black and white?
The screen is in black and white during night-time or in a dark room when the night
vision feature is activated. This is normal.
Why do I get glare or
blurry display on my
screen when viewing my
baby at night?
During night-time or in a dark room, the surroundings and other interfering factors,
like lightings, objects, colors and backgrounds may affect the image quality on your
parent unit screen. Adjust the baby unit’s angle or place the baby unit at a higher level
to prevent glare and blurry display.
Why does the baby
monitor produce a
high-pitched noise?
The parent unit and baby units may be too close to each other.
Move the parent unit away from the baby units until the noise stops; OR
Turn down the volume of your parent unit.
Why does the parent
unit beep?
The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 3 feet).
The parent unit may not have enough charge for the parent unit to perform normally.
Charge the battery in the parent unit until the battery icon becomes solid
.
The temperature of your baby’s room may be too high or too low.
Why does the parent
unit react too quickly to
other sounds?
The baby unit also picks up other sounds than those of your baby. Adjust the VOX
sensitivity level to a lower level or lower the parent unit speaker volume.
Why don’t I hear a
sound/Why can’t I hear
my baby cry?
The parent unit speaker volume may be too low. See Adjust parent unit speaker
volume to increase the volume.
You may have set a low VOX sensitivity level. See Adjust the sound sensitivity of the
baby unit to set to a higher level.
Why can’t I establish a
connection? Why is the
connection lost every now
and then? Why are there
sound interruptions?
The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 3 feet).
Other electronic products and wireless products may cause interference with your
baby monitor. Try installing your baby monitor as far away from these devices as
possible.
If you power on only one baby unit, your parent unit may display
, and the LINK
LED light will flash.
Frequently asked questions
Warning icons and messages
Battery low at
Parent Unit
The battery is empty and
needs to be recharged.
Operation is in progress.
Temperature
too high
The temperature
detected by the baby unit
is higher than the desired
temperature alert range.
Temperature
too low
The temperature
detected by the baby unit
is lower than the desired
temperature alert range.
No Link to
Camera
The parent unit is
searching for baby units
or the link between the
baby unit and the parent
unit is lost.
The parent unit is
connected to AC power.
LINK On when the parent unit is
linked to the baby unit.
Flashes when the link to the
baby unit being viewed is
lost.
On when the parent unit is
connected to AC power, or
the battery is charging.
Flashes when the parent
unit battery is low and
needs charging.
Off when the parent unit
is disconnected from AC
power.
Parent Unit Indication Lights
Main
menu
Sub-menu
Lullaby
Lullaby volume
Adjust the baby unit’s speaker
volume when playing the
lullaby.
Select one of the four melodies to
play, or stop a lullaby.
Night Light
Turn on/off the night light.
Monitoring Mode (For VM3254-2 only)
Patrol mode
Monitor your baby in PATROL
mode, where the screen will
cycle through display videos
streamed from all the linked
baby units (For VM3254-2 only).
View the video from your
selected baby unit’s camera.
Main menu icons
Adjust the sound sensitivity of the baby unit
You can choose to hear sounds from the baby unit all the time,
or to hear sounds that exceed a certain level. You can use the
parent unit to adjust the microphone sensitivity of your baby
unit. The higher the sensitivity level, the more sensitive the
baby unit is in detecting sounds that transmit to the parent unit.
The VOX sensitivity level is preset to the highest level.
VOX
Sensitivity
level
Highest High Medium Low Lowest
Description
The parent
unit speaker
is constantly
on, and you
will hear
all sounds
(including
background
noises) from
your baby’s
room.
The parent
unit speaker
turns on
for soft
babbling
and louder
sounds from
your baby.
It remains
quiet when
your baby
sleeps
soundly.
The parent
unit speaker
turns on
for loud
babbling
and louder
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.
The parent
unit speaker
turns on
for crying
and louder
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.
The parent
unit speaker
turns on
for loud
crying or
screeching
sounds from
your baby.
It remains
quiet when
your baby
makes soft
sounds.