Table of Contents Getting Started . . . . . . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . . . Parts Checklist . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . Choose Location . . . . . . . . . . . . . . . Install Handset Battery . . . . . . . . . . . . Power Guard/Spare Battery Charger Feature Table/Desk Installation . . . . . . . . . . . . Wall Mounting . . . . . . . . . . . . . . . . . Charge the Handset Battery . . . . . . . . .
Table of Contents Voicemail . . . . . . . . . . . . . . . . . . Access Voicemail . . . . . . . . . . . . . Clear Voicemail . . . . . . . . . . . . . . Programming the Voicemail Access Keys Programming Password. . . . . . . . . . Programming the VOICEMAIL key . . . . Programming the PLAY key. . . . . . . . Programming the SKIP key . . . . . . . . Programming the ERASE key. . . . . . . Reset all codes . . . . . . . . . . . . . . Custom Pay-Per-Use (PPU) Features . . . . PPU Keys on Base . . . . . . . . . . .
Parts Checklist 1. 2. 3. 4. 5. 6. 7. 8. Handset Base Unit Battery Telephone Line Cord Belt Clip Base Wall Mounting Bracket AC Power Adaptor User’s Manual • Important! Before using this telephone, you must read the important safety instructions on page 46.
Installation Choose Location Install Handset Battery For maximum performance of your cordless telephone system: a) Align the two holes in the plug with the socket pins, then snap the plug into place. 1. Choose a central location for your Base Unit. 2. I n s t a l l yo u r b a s e u n i t a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3.
Power Guard/Spare Battery Charger Feature Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours. The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment. 1.
Installation Table/Desk Installation • Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 6 Connect the power cord. After charging the battery for at least 16 hours, connect the telephone line cord.
Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. • Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit. 2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack. 3.
Installation Check for dial tone • Your phone contains an internal noise filter (for DSL subscribers). This means, If you subscribe to DSL service, you shouldn’t experience interference or noise when using your phone due to your DSL service. 8 After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you do not, try this phone in another phone jack.
Your phone can operate up to four handsets. To order additional handsets call the supplier. To register your accessory handsets 1. After charging the battery, the screen will display: 2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL. 3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information. 4. Press MENU/SELECT to complete the registration process. 5.
Handset and Base Indicators Handset Display Icon Description MUTE Turns on when the microphone is muted. NEW Turns on when there are new call log entries. Turns on when the ringer is muted. Low battery indicator and charging indicator. LED is on when in handsfree mode. VOICEMAIL 10 BASIC OPERATION On when new voicemail is detected. Service must be subscribed through your local telephone company.
Handset and Base Indicators Base Display Icon Description MUTE • MUTE turns on when the microphone is muted. • LED is on when microphone is muted NEW Turns on when there are new call log entries. Turns on when the ringer is muted. IN USE On when the phone is off hook. CHARGE On when the handset is charging in the base. VOICEMAIL On when new voicemail is detected. Service must be subscribed through your local telephone company.
Handset Layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Base Unit Layout Intercom In Use Power Charge Microphone Auto Call Back 3-Way Calling Repeat Dialing Number keys Speaker Mute Flash Redial/Pause CID EXIT Delete 23 Basic Operation 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.
Telephone Operation Making Calls From the Handset: Press ON (or, SPEAKER ( ) to use the Handset Speakerphone feature). Dial the phone number. -ORDial the phone number first; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause. Press OFF to end your call. From the Base Unit • Press SPEAKER ( ). Dial the phone number.
Telephone Operation Mute Function • During an active call, press the MUTE key on handset or base unit PHONE 00:00:25 to disable the microphone. The screen will display: MICROPHONE MUTED • Press MUTE again to return to normal two way conversation. MUTE MICROPHONE ON will display briefly. Conference Call Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line.
Telephone Operation Transferring Calls • If the returned call is not answered within30 seconds, the external call will end automatically. You can transfer calls on the system from the base to handset, handset to handset, or handset to base. When a handset (HS1) is on an external call, it can transfer the call to TRANSFER TO: any other handset or base. • Press INTERCOM key on HS1, it will display: • Select the number of the handset to which the call is to be transferred.
Telephone Operation • Press INTERCOM, ON or SPEAKER ( ) on HS2 (or base) to answer the intercom call. The screens will display: • Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the base) If HS2 is out of range, or on an external call, when HS1 attempts to intercom it, the display of HS1 will show: INTERCOM UNABLE TO CALL TRY AGAIN Basic Operation Call Forward If you have registered accessory handsets to your base, you can forward calls between system handsets.
Telephone Operation Handset Locator • From the idle (off) mode, press MENU/SEL on the base unit, then use or key to scroll to HANDSET LOCATOR. • Press MENU/SEL, display will show: > HANDSET LOCATOR DISPLAY BASE ID PAGING ALL HANDSETS • To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#) on the handset, or press MENU/SEL or EXIT on the base. Headset You can use this telephone handsfree when you install a compatible 2.5 mm headset, purchased separately.
Telephone Operation Operating Range BASIC OPERATION Basic Operation This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance, the weather, and the construction of your home or office. If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON.
Telephone Operation Handset Display Screen Messages 20 Screen Displays: When: PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voicemail messages.
Telephone Operation Handset Display Screen Messages When: CALLING BASE Calling the base. HANDSET X IS CALLING Other handset is calling. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in the directory. SAVED Your operation is successful. WARNING CHECK BATTERY! • The battery is not installed properly in the handset. OR • The battery needs to be replaced.
Telephone Operation Base Display Screen Messages 22 Screen Displays: When: SPEAKER The speakerphone is in use. ENDED The speakerphone is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL The directory is full, no new data can be saved. MICROPHONE MUTED The call is on mute. INCOMING CALL There is a call come in. PAGING ALL HANDSETS The base is paging handset(s) CALLING HANDSET X Calling a handset. LINE IN USE An extension phone is in use.
Telephone Settings Ringer Volume • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the VOLUME. or key to RINGER • Press MENU/SELECT on the handset (or MENU/SEL on the base). > RINGER VOLUME RINGER TONE RINGER VOLUME The current ringer volume will be shown: or keys or enter a digit (0 through 6) to the desired volume. The current ring tone is played.
Telephone Settings Key Tone (preset to on) • When the phone is set for pulse dial mode, it is possible to switch to temporary tone mode during an ongoing call by pressing *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call. • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the or keys to select KEY TONE. • Press MENU/SELECT on the handset (or MENU/SEL on the base).
Telephone Directory Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. • If you register Storing a New Entry Use the dialing keys to enter the number you wish to store in the phonebook. Press the DELETE/MUTE on the handset (or DELETE on the base) to backspace and make corrections. Press MENU/SELECT on the handset (or MENU/SEL on the base).
Telephone Directory Each press of a particular key causes characters to be displayed in the following order: key Character versus # of key presses 1 2 1 1 # 2 A B 3 D E 4 G 5 6 3 4 5 6 7 , - .
Telephone Directory • Scroll through the phonebook entries using the and keys or enter first character of the name to be searched (using the digit keys)and continue navigating using the or keys as scroll keys, until you reach the entry to be dialed. • Press ON or SPEAKER ( ), to dial the number. Editing a Phonebook Entry • Follow the first two steps in Reviewing/Dialing from the Phonebook Andrew Smith 555-123-4567 PHONE 00:00:10 Andrew Smith number. Press and hold PAUSE to add pauses if necessary.
Caller ID Caller’s name Andrew Smith 555-123-4567 Caller’s telephone number NEW 6/15 10:15PM Date of call Time of call Shared Call Log The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or a handset will be reflected in all handsets and the base. If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook.
Caller ID About Call History (Caller ID) Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the first and second rings: • Your caller’s name (15 letters are sent by your telephone company). • The caller’s area code and telephone number. • The time and date of the call. 555-123-4567 NEW 6/15 10:15PM 1.
Caller ID • Press OFF/CLEAR on the handset(s) (or EXIT on the base) at any time to exit call history. • If both the name and number are not provided, UNABLE TO SAVE will be displayed. 30 Store a Call History Record in the Directory 1. Locate the record in the call history you want to store in the directory. 2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call. 3.
Voicemail Access Voicemail When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display on the handset and base. Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base. When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions.
Voicemail Programming Password You need to program a password to access your voicemail. First, you must activate and define your voicemail password with the voicemail service provided by your local telephone company. Once you have defined your password, you can then program it into the phone. Use or to scroll to PASSWORD, then press MENU/SELECT on the handset (or MENU/SEL on the base) to choose it.
Voicemail Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on the handset (or MENU/SEL on the base). Programming the SKIP key The default SKIP key number is 33. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to SKIP, then press MENU/SELECT on the handset (or MENU/SEL on the base).
Custom Pay-Per-Use (PPU) Features PPU Keys on Base • Your local telephone company may provide a monthly subscription to an individual service or a package of services which gives you unlimited usage for a small monthly fee. You can use the dedicated keys on the base unit to access below functions. AUTO CALL BACK dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature.
Custom Pay-Per-Use (PPU) Features Change PPU Key Setting Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company. Basic Operation From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or MENU/SEL on the base).
Custom Pay-Per-Use (PPU) Features Change 3-Way Calling Number The default 3-WAY CALLING code is F (flash). If this does not match the number provided by your local telephone company, you will need to edit the number. 3-WAY CALLING Use or to scroll to 3-WAY CALLING, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display: F_ Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company.
Batteries Battery Care and Maintenance After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 8 hours While not in use (standby*) up to 4 days * Handset is off the base unit or charger but not in use. — A new battery is installed in the handset. — The phone beeps twice every five seconds. — The screen displays LOW BATTERY and the low battery icon. • Place the handset in the base so the CHARGE light turns on.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.
Troubleshooting Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion CAN’T CONNECT displays on my handset. • Move the handset closer to the base. You might have moved out of range. • If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
Troubleshooting Suggestion I get noise, static, or weak signal even when I’m near the base. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the base unit. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.
Troubleshooting Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC Regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Technical Specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725–5850 MHz Handset: 2400–2483.5 MHz Receive Frequency Base: 2400–2483.5 MHz Handset: 5725–5850 MHz 95 Nominal Effective Range Maximum power allowed by FCC and IC.
Index A About Call History (Caller ID) 28-30 Access Voicemail 31 Answering Calls 14 B Base Display 11 Base Display Screen Messages 22 Base Unit Layout 13 Batteries 37 Battery Care and Maintenance 37 Before You Begin 3 Belt Clip (optional) 8 C Call Forward 17 Caller ID 28 Change 3-Way Calling Number 36 Change Auto Call Back Number 35 Change PPU Key Setting 35 Change Repeat Dialing Number 36 Charge the Handset battery 7 Check for dial tone 8 Choose Location 4 Clear Voicemail 31 Conference Call 15 Custom Pay-P
Index K Key Tone (preset to on) 24 L Language (preset to English) 24 Limited Warranty 45 M Maintenance 45 Making Calls 14 Mute Function 15 O Operating Range 19 P Parts Checklist 3 Power Guard/Spare Battery Charger Feature 5 PPU Keys on Base 34 PPU Keys on Handset 34 Programming Password 32 Programming the ERASE key 33 Programming the PLAY key 32 Programming the SKIP key 33 Programming the Voicemail Access Keys 31 Programming the VOICEMAIL key 32 R Redial Function 15 Registration 9 Replacing the Handset Ba
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User’s Manual Model: BS5872
