Analog Classic Series Master User Guide Models: Analog corded lobby hotel telephone - A1100, Analog corded 1-line hotel telephone - A1210/CL-A1110 Lite Phone™, Analog corded 2-line hotel telephone - A1220, Analog corded trimstyle hotel telephone - A1310/A1311, Analog cordless 1-line hotel telephone - A1410, Analog cordless 2-line hotel telephone - A1420, Analog cordless charging base - C3000, Analog cordless 1-line accessory handset - C3100, and Analog cordless 2-line accessory handset - C3200 BC
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4.
Table of contents Parts checklist...............................................................................................................................1 Telephone layout...........................................................................................................................3 Analog corded lobby - A1100..........................................................................................................3 Analog corded 1-line - A1210..............................................
Parts checklist Parts checklist Items contained in the respective telephone package: Model name Analog corded lobby Analog corded 1-line Analog corded 1-line Analog corded 2-line Analog trimstyle 1-line Analog trimstyle 1-line Parts included Telephone base with faceplate and overlay Corded handset Telephone line cord Telephone base with faceplate and overlay Corded handset Telephone line cord Telephone base with faceplate and overlay Corded handset Telephone line cord Telephone base with fa
Parts checklist Items contained in the respective telephone package: Model name Analog cordless charging base Model Parts included number C3000 Charging base C3100 Analog cordless 2-line accessory handset C3200 Power adapter with RJ-45 cord BY 1021 Analog cordless 1-line accessory handset Mounting bracket with a screw Battery Cordless handset Battery Screw BY 1021 Cordless handset Screw
Telephone layout Analog corded lobby - A1100 Telephone line jack DATA port Wall mount clip RINGER VOL +/- VOLUME Telephone layout Switch hook
Telephone layout Analog corded 1-line - A1210 Telephone line jack MESSAGE WAITING LED DATA port Switch hook Wall mount clip RINGER VOL Speed Dial keys PROGRAM PAUSE PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/- VOLUME /SPEAKER HOLD
Telephone layout Analog corded 1-line - CL-A1110 Telephone line jack MESSAGE WAITING LED DATA port Wall mount clip RINGER VOL Speed Dial keys PROGRAM PAUSE PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key +/- VOLUME Telephone layout Switch hook
Telephone layout Analog corded 2-line - A1220 Telephone line jack MESSAGE WAITING LED DATA port Switch hook Wall mount clip RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2
Telephone layout Analog corded trimstyle - A1310 Switch hook +/VOLUME/- MESSAGE LED Coiled handset cord jack RINGER TONE Telephone layout Wall mount clip
Telephone layout Analog corded trimstyle - A1311 Switch hook Wall mount clip +/VOLUME/- MESSAGE LED RINGER TONE Coiled handset cord jack
Telephone layout Analog cordless 1-line - A1410 Power jack MESSAGE WAITING LED DATA port Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER HOLD IN USE LED CHARGE LED +/VOLUME/MESSAGE WAITING LED TALK REDIAL /SPEAKER LOW BATTERY LED HOLD MUTE OFF FLASH Telephone layout Wall mount clip
Telephone layout Analog cordless 2-line - A1420 Power jack MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) REDIAL FLASH /FIND HANDSET MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2 CHARGE LED +/VOLUME/MESSAGE WAITING LED LINE 1 CONF /SPEAKER LOW BATTERY LED 10 LINE 2 HOLD MUTE OFF FLASH REDIAL
Telephone layout Analog cordless charging base - C3000 CHARGE LED 11 Telephone layout Wall mount clip
Telephone layout Analog cordless 1-line accessory handset - C3100 +/VOLUME/MESSAGE WAITING LED TALK REDIAL /SPEAKER LOW BATTERY LED 12 HOLD MUTE OFF FLASH
Telephone layout Analog cordless 2-line accessory handset - C3200 MESSAGE WAITING LED LINE 1 CONF /SPEAKER LOW BATTERY LED 13 LINE 2 HOLD MUTE OFF FLASH REDIAL Telephone layout +/VOLUME/-
Installation Analog corded lobby/1-line/2-line - A1100/A1210/A1220 Telephone base installation The telephone comes ready for desktop use. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required.
Installation Analog corded lobby/1-line/2-line - A1100/A1210/A1220 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Installation Analog corded 1-line - CL-A1110 Telephone base installation - desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the tabs of the mounting bracket into the upper grooves on the telephone base as shown below. Then press the tabs and push the mounting bracket into the lower grooves on the telephone base until they lock securely. 2. Install the telephone base as shown below.
Installation Analog corded 1-line - CL-A1110 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall. Protruding edge 2.
Installation Analog corded trimstyle - A1310 Telephone installation The telephone is designed to mount on a standard telephone wall plate. 1. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required. Telephone line cord Telephone line jack Eyelets 2. After installing the telephone base, mount it on the wall by positioning the eyelets on the telephone base against the mounting studs of the wall plate.
Installation Analog corded trimstyle - A1311 Telephone installation The telephone comes ready for wall mounting. 1. Install the telephone base as shown below. Telephone wall jack If you have High Speed Internet Access service, a DSL filter (not included) is required. Telephone line jack Eyelets 2. After installing the telephone base, mount it on the wall by positioning the eyelets on the telephone base against the mounting studs of the wall plate.
Installation Analog cordless 1-line/2-line - A1410/A1420 Telephone base installation The telephone comes ready for desktop use. Install the telephone base as shown below. Electrical outlet not controlled by a wall switch RJ-45 cord Telephone line cord Telephone wall jack Power adapter Telephone line cord RJ-45 cord If you have High Speed Internet Access service, a DSL filter (not included) is required. Power cord jack 1.
Installation Analog cordless 1-line/2-line - A1410/A1420 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation Analog cordless 1-line/2-line - A1410/A1420 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. 2. Remove the cordless handset from the telephone base. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation Analog cordless charging base - C3000 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the charging base over with the bottom side facing up. Connect the power cord to the charging base. Power cord 2. Position the mounting bracket as shown. Insert the tabs into the upper grooves and tighten the screw to affix the mounting bracket.
Installation Analog cordless 1-line/2-line accessory handset - C3100/C3200 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Telephone settings Analog corded lobby/1-line/2-line - A1100/A1210/CL-A1110/A1220 Default settings are indicated by asterisks (*).
Telephone settings Analog corded lobby/1-line/2-line - A1100/A1210/CL-A1110/A1220 Voicemail voltage detection For 1-line and 2-line models (A1210, CL-A1110 and A1220), there are 3 options to set the voicemail voltage detection on the telephone base. To disable the voicemail voltage detection: 1. Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker on the telephone base. 2. Use a narrow object to unplug all the jumpers from the telephone base. 3.
Telephone settings Analog corded trimstyle - A1310/A1311 Default settings are indicated by asterisks (*). Setting Options Adjustable by: Listening volume - handset 1, 2, 3*, 4, 5, 6 User and administrator Ringer tone Tone 1*, Tone 2, Tone 3 User and administrator Voicemail voltage detection Disable voicemail voltage detection, Administrator only Periodic low voltage pulse detection method, Steady high voltage and periodic high voltage pulse detection method Ringer tone There are 3 ringer tones.
Telephone settings Analog cordless 1-line/2-line - A1410/A1420 Default settings are indicated by asterisks (*).
Telephone settings Analog cordless 1-line/2-line - A1410/A1420 Voicemail voltage detection There are several voicemail voltage detection methods on the telephone base that can be programmed. To change the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 10 and you hear 3 beeps.
Telephone operation Analog corded lobby - A1100 Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialling. End a call Place the corded handset in the telephone base. Volume Listening volume and ringer volume can be adjusted from the telephone base.
Telephone operation Analog corded 1-line - A1210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the MESSAGE WAITING LED flashes when there is an incoming call. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation Analog corded 1-line - A1210 Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The HOLD key flashes when the call is placed on hold. 2. To release the call from hold, press /SPEAKER, HOLD or lift the handset from the telephone base cradle.
Telephone operation Analog corded 1-line - CL-A1110 Receive a call The telephone rings and the MESSAGE WAITING LED flashes when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. End a call Place the corded handset in the telephone base.
Telephone operation Analog corded 2-line - A1220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings when there is an incoming call. The MESSAGE WAITING LED and the respective line key flash. To answer a call using the corded handset: Lift the cordless handset and it connects to the ringing line.
Telephone operation Analog corded 2-line - A1220 Mute To mute the microphone: 1. During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off. Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1.
Telephone operation Analog corded trimstyle - A1310/A1311 Receive a call The telephone rings and the MESSAGE LED flashes when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number. End a call Place the corded handset in the telephone base. Share a call During a call, parallel telephones (telephones on the same line) can join the call.
Telephone operation Analog cordless 1-line - A1410 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate. Receive a call The telephone rings when there is an incoming call.
Telephone operation Analog cordless 1-line - A1410 Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume. • During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default listening volume.
Telephone operation Analog cordless 2-line - A1420 Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate. Receive a call The telephone rings when there is an incoming call.
Telephone operation Analog cordless 2-line - A1420 Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the handset or the telephone base: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL. Volume Listening volume can be adjusted on the cordless handset and the telephone base. To adjust the listening volume: • During a call on the handset, press +/VOLUME/- on it to adjust the listening volume.
Telephone operation Analog cordless 2-line - A1420 To end a conference call: • Press the line key that you want to maintain connection and the other line will be dropped. • When the conference call is at the telephone base, press CONF or /SPEAKER on the telephone base. • When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base or charging base.
Appendix Handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 5 hours While not in use (standby**) Up to 7 days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephones: The telephone does not work at all. • Make sure the telephone line cord is plugged firmly into the telephone wall jack. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
Appendix Troubleshooting For cordless telephones: The telephone does not work at all. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack. • Make sure the battery is installed and charged correctly (page 21). For optimum daily performance, return the cordless handset to the telephone base or charging base after use.
Appendix Troubleshooting For cordless telephones: The telephone does not ring when there is an incoming call. • Make sure the telephone line cord and the power adapter are plugged in properly (page 20). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • Adjust the setting of RF transmission power (page 28). It may be out of range. • If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix VTech Hospitality limited warranty program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode in A1410/A1420: 1. Unplug the telephone base power adapter from the power outlet. Unplug the telephone line cord from the telephone wall jack. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold /FIND HANDSET, plug the telephone base power back to the power outlet. 3.
Appendix Technical specifications Analog corded lobby - A1100 Power requirement Line powered 24V or 48V Size Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm) Corded handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.
Appendix Technical specifications Analog cordless charging base - C3000 Power requirement 6V DC @600mA Size 8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm) Analog cordless 1-line/2-line accessory handset - C3100/C3200 Frequency control Crystal controlled PLL synthesizer Transmit frequency 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirement 2.
Index A A1100 A1210 A1220 A1310 A1311 A1410 A1420 M 3, 14–15, 25–26, 30 4, 14–15, 25–26, 31–32 6, 14–15, 25–26, 34–35 7, 18, 27, 36 8, 19, 27, 36 9, 20–22, 28–29, 37–38 10, 20–22, 28–29, 39–41 Maintenance 49 Mute 31, 35, 38, 40 O Operating range 46 Operation 30–41 P B Battery 42 Battery charging 21, 24 Battery installation 21, 24 Pacemaker patients 46 Paging handset 38, 41 Parts checklist 1–2 Place a call 30, 31, 33, 34, 36, 37, 39 C R C3000 11, 23 C3100 12, 24 C3200 13, 24 Call waiting 31, 33,
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Lite Phone is a trademark of VTech Communications, Inc. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China.
