User’s manual w w w.v t e c h c a n a d a .
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on pages 50-51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechcanada.
Table of contents Getting started. . . . . . . . . . . . . . . . 1 Parts checklist. . . . . . . . . . . . . . . . . 1 Telephone overview . . . . . . . . . . . . 2 Indicator lights. . . . . . . . . . . . . . . . . 4 Screen icons. . . . . . . . . . . . . . . . . . 4 Display screen messages. . . . . . . . 5 Telephone installation. . . . . . . . . . . 6 Installation options. . . . . . . . . . . . . . 8 Desktop to wall mount installation. . 8 Wall mount to desktop installation . . . . . . . . . . . . .
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. DIR CID Telephone base Handset Power adapter User’s manual w w w.v t e c h c a n a d a .
Getting started Telephone overview REMOVE CALL LIST/DIR/ While reviewing the redial, directory or call log, press to delete an entry (pages 23, 35 and 43). When the telephone is idle, press and hold to clear all call log entries (page 43). DIR EMERGENCY Press to dial the programmed emergency number (page 21). CID Press to enter the directory (page 30). When in the menu, press to scroll up the list of settings (page 13). While reviewing the directory or call log, press to scroll up (pages 33 and 39).
Getting started Telephone overview RINGER VOLUME MEM Slide to adjust the ringer volume (page 25). Press to enter the speed dial memory (page 28). DIR Temporarily switch to tone (touch-tone) dialing (page 27). CID /- VOLUME Slide to adjust the listening volume on the handset (page 25). /- VOLUME Slide to adjust the listening volume on the speakerphone (page 25). DISPLAY DIAL Press to dial the number currently displayed (pages 29, 35 and 40).
Getting started Indicator lights VOLUME BOOST IN USE Flashes quickly when there is an incoming call. Flashes slowly when another telephone on the same line is in use. On when the telephone is in use. DIR On when the volume boost function is in use (page 26). MUTE CID On when the microphone is muted during a call (page 26). EMERGENCY SPEAKER On when the power is connected. On when the speakerphone is in use (page 22).
Getting started Display screen messages DIRECTORY EMPTY There is no record in the directory. CALL LOG EMPTY There is no record in the call log. LINE IN USE Another telephone on the same line is in use. There is no telephone line cord connected. LINE RINGING There is an incoming call. MEMORY FULL The directory is full. NO NAME FOUND There are no entries in the directory matching the key pressed. NO NUMBER There is no telephone number in the call log entry you dialed or saved in the directory.
Getting started Telephone installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone. 1.
Getting started 3. To connect the telephone line cord to the telephone, plug one end of the long telephone line cord into the jack labeled TEL LINE on the back of the telephone base. Plug the other end of the long telephone line cord into a telephone wall jack. To connect the power adapter to the telephone, plug the small end of the power adapter into the jack labeled 7.5V DC 100mA on the back of the telephone base. Plug the large end into a standard electrical outlet not controlled by a wall switch.
Getting started Installation options The mounting bracket must be used for both desktop and wall mount positions. If you want to mount your telephone on a wall, use the provided mounting bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronic retailers. Professional assistance may be required to install the wall mount plate.
Getting started 2. Remove the mounting bracket from desktop position. Press the bracket tabs and and release them from slots and . Pull the bracket away from the telephone base. a b Desktop position 3. Rotate the bracket 180 degrees to the wall mount position. Install the mounting bracket in the wall mount position by inserting the bracket tabs and into the slots and on the lower portion of the telephone base, and then push the flexible bracket tabs into slots and until they click into place.
Getting started 4. To connect the telephone line cord to the telephone, plug one end of the short telephone line cord to the jack labeled TEL LINE on the back of the telephone base Plug the other end of the short telephone line cord to the modular wall jack. To connect the power adapter to the telephone, plug the small end of the power adapter into the jack labeled 7.5V DC 100 mA on the back of the telephone base. Plug the large end into a standard electrical outlet not controlled by a wall switch.
Getting started Wall mount to desktop installation 1. Slide the telephone upwards, then pull the telephone base away from the wall mount plate. Unplug all cords connected to the telephone base and the wall jack. 2. Lift the handset and place it aside. Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 180 degrees. Push the handset tab down into the grooves so it clicks into position. Switch hook DIR Handset tab CID 3.
Getting started 4. Rotate the bracket 180 degrees to the desktop position. Install the mounting bracket in the desktop position by pushing the bracket tabs and into the slots and firmly on the upper portion of the telephone base, and then push the flexible bracket tabs into slots a and b until they click into place. Desktop position 5. To connect the telephone line cord, plug one end of the long telephone line cord into the jack labeled TEL LINE on the telephone base.
Telephone settings About the feature menu Use the feature menu to customize the features of this telephone. The table on the following page provides a summary of the feature menu for this telephone. To navigate the feature menu: 1. When the telephone is idle, press MENU to enter the feature menu. 2. Press SELECT repeatedly to scroll through the menu. 3. Press DIR/ or CID/ until the screen displays the desired setting. 4. Press SELECT to save your selection and move to the next feature.
Telephone settings Feature summary Default settings are indicated by *. Screen display Function Options SET TIME/DATE Set the time and date. 12:00AM, 1-01 SET CONTRAST Adjust the contrast of LCD screen. 1, 2*, 3, 4 REPEATED CALLS Choose how repeated calls are stored in the call log. COMBINED, SEPARATE* CALL LIST ORDER Choose the order in which the caller ID entries are displayed. BY TIME, NEW CALL FIRST* LANGUAGE Choose the display screen language.
Telephone settings Language This telephone is preset to display in English. To change the displays to French or Spanish: 1. After you first install this telephone, the screen automatically shows LANGUAGE. - OR LANGUAGE Press MENU to enter the menu and then press SELECT repeatedly until the screen displays LANGUAGE. 2. Press DIR/ or CID/ to select a desired language ENGLISH used in all menus and screen displays (ENGLISH, FRANÇAIS or ESPAÑOL). 3. Press SELECT and CONFIRM? displays. 4.
Telephone settings Screen contrast This feature enables you to adjust the screen brightness to a comfortable level, from 1 (light) to 4 (dark). 1. Press MENU to enter the feature menu. 2. Press SELECT repeatedly until the screen displays 2 SET CONTRAST. SET CONTRAST 3. Press DIR/ or CID/ to select the desired screen contrast level (1-4). 4. Press SELECT to save your selection and move to the next feature. - OR Press FLASH to exit without saving your selection and return to idle mode.
Telephone settings Call list order In order to use this feature, you must subscribe to caller ID service provided by your telephone service provider. When there are new caller ID entries in the call log, you can select the order you view them. Select NEW CALL FIRST to display new missed calls first, then calls by time. Select BY TIME to show the caller ID entries starting with the most recent call in the call log. 1. Press MENU to enter the feature menu. 2.
Telephone settings Area codes You can program this telephone to recognize one home area code and up to four local area codes. Home area code: This is the area code for your telephone number. Users dial the seven digits of a telephone number to make a call within their own area code and 11 digits outside their area code. If this applies to you, then you should enter your own area code into the telephone as the home area code.
Telephone settings Home area code For calls within your area code Dial: Enter in Step 3: 7 digits (telephone number, no area code) Your area code 10 digits (area code + telephone number) ___ 11 digits (1 + area code + telephone number) ___ 1. Press MENU to enter the feature menu. 2. Press SELECT repeatedly until the screen displays HAC-___ HOME AREA CODE? HOME AREA CODE? 3. Use the dial pad keys (0 through 9) to enter the three-digit area code.
Telephone settings Local area code For calls outside your area codes Dial: Enter in Step 3: 11 digits (1+ area code + telephone number) No local area code 10 digits (area code + telephone number) Area codes that do not require 1 1. Press MENU to enter the feature menu. 2. Press SELECT repeatedly until the screen displays LOCL AREA CODE? 3. Use the dial pad keys (0 through 9) to enter the three-digit area code in LAC 1.
Telephone settings Emergency call This feature enables you to call an emergency number by pressing one button only (page 23). Follow the steps below to set a number for the emergency button: 1. Press MENU to enter the feature menu. 2. Press SELECT repeatedly until the screen displays ___________ EMERGENCY CALL? EMERGENCY CALL? 3. Use the dial pad keys (0 through 9) to enter the desired telephone number (up to 11 digits). • Press DIR/ to backspace and erase a digit.
Telephone operation Make and answer a call To make a call: 1. Lift the handset or press SPEAKER. Make sure there is a dial tone. 2. Use the dial pad keys (0 through 9, or #) to dial a desired number. To end a call: DIR • Place the handset on the telephone base. - OR Press SPEAKER again if you are using the speakerphone. CID To answer a call: • Lift the handset or press SPEAKER. Speakerphone During a call, press SPEAKER to switch between speakerphone and normal handset use.
Telephone operation Last number redial The last number dialed from this telephone (up to 32 digits) is stored in the redial memory. DIR To dial from the redial memory: SPEAKER. 1. Lift the handset or press 2. Press REDIAL. The telephone dials the number automatically. CID - OR 1. When the telephone is idle, press REDIAL to display the last number dialed. 2. Press DISPLAY DIAL to call using the speakerphone, or press DISPLAY DIAL and then lift the handset to use the handset. To clear the redial memory: 1.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, speed dial memory locations or call log while you are on a call. Chain dialing can be useful when accessing numbers (such as bank account numbers or access codes) other than telephone numbers from the directory, speed dial memory locations or call log. To dial a number from the directory while on a call: 1. Press DIR/ . 2. Press DIR / or CID / 3. Press DIR / or CID / desired entry.
Telephone operation Volume control Ringer volume When the telephone is idle, adjust the RINGER VOLUME switch on the right side of the telephone base to an appropriate volume level (low, middle or high) or turn the ringer off. When the RINGER VOLUME switch is set to OFF, the screen displays the ringer off icon and the telephone does not ring when there is an incoming call.
Telephone operation Volume boost During a telephone conversation on the handset, use this feature to make the listening volume louder and clearer. To activate the volume boost: DIR • During a call, press VOLUME BOOST. The volume boost light turns on. CID To deactivate the volume boost: • Press VOLUME BOOST. The VOLUME BOOST light turns off. - OR VOLUME BOOST turns off automatically when you end the call. Mute The mute function enables you to silence the microphone.
Telephone operation Flash If you subscribe to call waiting service with your telephone service provider, you will hear a beep when there is an incoming call while on a call on the same line. 1. Press FLASH to put your current call on hold and answer the new call. 2. Press FLASH anytime to switch back and forth between calls. For more information on caller ID with call waiting, see page 36.
Speed dial memory Speed dial memory overview This telephone has 10 speed dial memory locations to store telephone numbers for dialing with two buttons. Each speed dial memory location can store a telephone number up to 24 digits. Create a speed dial number To store a telephone number in a speed dial memory location: 1. When the telephone is idle, press MEM. 2. Press DIR/ or CID/ to scroll to STORE. 3. Press SELECT. The screen displays ENTER NUMBER. 4.
Speed dial memory Review the speed dial numbers To review the entries stored in speed dial memory: 1. When the telephone is idle, press MEM. 2. Press DIR/ or CID/ to scroll to REVIEW. 3. Press SELECT. The screen displays ENTER LOCATION? 4. Press a dial pad key (0 through 9) to choose the desired speed dial memory location. The telephone displays the number stored in that memory location. 5. Press FLASH to exit. REVIEW STORE ENTER LOCATION? 18002677377 • The screen displays only 12 digits.
Directory Directory overview This telephone can store up to 25 entries with names and telephone numbers in the directory. Names can have up to 15 characters and numbers can have 24 digits. Since directory entries are stored in alphabetical order, you may wish to enter names with the last name first to maintain consistency with information from the caller ID features of this telephone. When you are viewing the directory entries, if there are already 25 stored entries, the screen shows MEMORY FULL.
Directory Create a new directory entry (continued) 7. Press SELECT to save the entry. The screen shows STORED. Repeat Steps 4 through 6 to store more 8002677377 directory entries. MIKE SMITH_ - OR Press SELECT to save the directory and then REMOVE to exit. - OR STORED Press REMOVE to return to idle mode without saving the directory entry you just entered. • If the number entered has more than 24 digits, the screen shows ONLY 24 ALLOWED.
Directory Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key 1 1 2 3 4 5 1 ! “ $ % 6 7 8 9 10 & ‘ ( ) + 11 12 13 14 15 , 16 ; 17 < .
Directory Review the directory entries 1. When the telephone is idle, press DIR/ the directory. to enter REVIEW STORE 2. Press DIR/ or CID/ to scroll to REVIEW. Press SELECT. 3. Press DIR/ or CID/ to scroll through the 8002677377 directory entries. MIKE SMITH - OR Use the dial pad keys to enter the letters associated with the name (see Character chart on the previous page).
Directory Edit a directory entry 1. When the telephone is idle, press DIR/ to enter the directory. 2. Press DIR/ or CID/ to scroll to REVIEW. Press SELECT. 3. Press DIR/ or CID/ to scroll through the directory entries. - OR Use the dial pad keys to enter the letters associated with the name to search the desired entry. 4. Press MENU. The screen shows ENTER NUMBER and the number stored in that entry. 5. Use the dial pad keys to edit the telephone number (up to 24 digits).
Directory Dial a directory entry 1. When the telephone is idle, press DIR/ to enter the directory. REVIEW STORE 2. Press DIR/ or CID/ to scroll to REVIEW. Press SELECT. 3. Press DIR/ or CID/ to scroll through the directory entries. 8002677377 - OR MIKE SMITH Use the dial pad keys to enter the letters associated with the name to search the desired entry. 4. When the desired number displays, press DISPLAY DIAL to activate the speakerphone. The telephone dials the number automatically.
Caller ID operation About caller ID This telephone has a caller ID feature that works with caller identification service provided by your telephone service provider. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in the areas offering caller identification service, and both telephone service providers use compatible equipment.
Caller ID operation How caller ID works If you subscribe to caller ID service provided by your telephone service provider, information about each caller will show after the first or second ring. The call is not reviewed. The telephone detects an error from the incoming caller ID.
Caller ID operation About the call log Information about the last 65 incoming calls is stored in the call log. The most recent call will have the highest entry number. (For example, if there are two calls, the call with entry number 02 in the call log is the latest one.) You can review the call log to find out who has called, then return the call or save the caller’s name and number into the directory or at one of the speed dial memory locations.
Caller ID operation Review the call log 1. When the telephone is idle, press CID/ to enter the call log. 2. If NEW CALL FIRST is selected in the CALL LIST ORDER menu (page 17) and there are new calls in the call log, press CID/ repeatedly to scroll through the new missed call log entries until the screen shows END OF LIST. If you want to continue reviewing the old entries, press CID/ to show the oldest call and then press DIR/ or CID/ to scroll through all caller ID entries in chronological order.
Caller ID operation Dial a call log entry 10:12 AM 12-03 1. When the telephone is idle, press CID/ to enter the call log. 10 1800-2677377 Mike Smith 2. If NEW CALL FIRST is selected in the CALL LIST ORDER menu (page 17) and there are new calls in the call log, press CID/ repeatedly to scroll through 800-267-7377 the new missed call log entries until the screen shows END OF LIST.
Caller ID operation Save a call log entry into the directory 1. When the telephone is idle, press CID/ to enter 10:12 AM 12-03 the call log. 1800-2677377 10 2. If NEW CALL FIRST is selected in the CALL LIST Mike Smith ORDER menu (page 17) and there are new calls in the call log, press CID/ repeatedly to scroll through the new missed call log entries until the screen shows END OF LIST.
Caller ID operation Save a call log entry into a speed dial memory location 1. When the telephone is idle, press CID/ to enter the call log. 10:12 AM 12-03 2. If NEW CALL FIRST is selected in the CALL LIST 10 1800-2677377 ORDER menu (page 17) and there are new calls in Mike Smith the call log, press CID/ repeatedly to scroll through the new missed call log entries until the screen shows END OF LIST.
Caller ID operation Delete the call log entries To delete a call log entry: 10:12 AM 12-03 1. When the telephone is idle, press CID/ to enter the call log. 10 1800-2677377 Mike Smith 2. If NEW CALL FIRST is selected in the CALL LIST ORDER menu (page 17) and there are new calls in the call log, press CID/ repeatedly to scroll through the new missed call log entries until the screen shows END OF LIST.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the power adapter is securely plugged into an electrical outlet not controlled by a wall switch (page 7). • Make sure the telephone line cord is plugged firmly into the TEL LINE jack on the telephone base and the telephone wall jack (page 7).
Appendix Troubleshooting The telephone does not ring when there is an incoming call. • • • • • • • • • Make sure the ringer volume is not set to OFF (page 25). Make sure the telephone line cord is plugged in properly (page 7). Make sure the handset is placed on the telephone base properly. There might be too many extension telephones on the same telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the phones start ringing.
Appendix Troubleshooting There is interference during a telephone conversation. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. • Other electronic products can cause interference to your telephone.
Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller might not be calling from an area which supports caller ID. • Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service. • The caller ID information will be displayed after the first or second ring.
Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Appendix Maintenance Taking care of your telephone Your corded telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the telephone outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Important safety instructions • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. • If the product has been dropped and the telephone base and/or handset has been damaged.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up.
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Limited warranty 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7.
Appendix Limited warranty Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
Appendix Technical specifications Operating temperature 32°F- 122°F 0°C - 50°C Size Handset: 7.835in X 2.028in X 1.634in Telephone base: 8.701in X 4.055in X 2.028in Weight Handset: 0.661 lb Telephone base: 1.389 lb Power requirements Telephone base: 7.
Index A H About caller ID, 36 About call log, 38 About the feature menu, 13 Answer a call, 22 Area codes, 18–20 Handset volume, 25 Home area code, 19 How caller ID works, 37 I Important safety instructions, 50–51 Indicator lights, 4 Installation options, 8 C Caller ID, 36–37 Call list order, 17 Call log display screen messages, 39 Call waiting, 27 Chain dialing, 24 Character chart, 32 Clear the redial memory, 23 Create a new directory entry, 30–31 Create a speed dial number, 28 L Language, 15 Last num
Index S Safety instructions, 50–51 Save a call log entry into a speed dial memory location, 42 Save a call log entry into the directory, 41 Screen contrast, 16 Screen icons, 4 Speakerphone, 22 Speed dial memory overview, 28 T Technical specifications, 58 Telephone installation, 6 Telephone overview, 2 Temporary tone dialing, 27 Time and date, 15 Tone/pulse, 7 Troubleshooting, 44–48 V Volume boost, 26 Volume control, 25 W Wall mount to desktop installation, 11 Warranty, 55–57 60
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5 Copyright ©2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
