User’s manual www.vtechphones.
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 34 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . 1 Telephone base installation . . . . . . . . . . . . 2 Battery installation and charging . . . . . . . . . 3 Wall mounting . . . . . . . . . . . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . . . . 5 Telephone base layout . . . . . . . . . . . . . .
Table of contents Dial a number from the directory . . . . . . . . 20 Speed dial . . . . . . . . . . . . . . . . . . . . 21 Store a speed dial entry . . . . . . . . . . . . . 21 Edit a speed dial entry . . . . . . . . . . . . . . 22 Delete a speed dial entry . . . . . . . . . . . . 23 Dial a speed dial number . . . . . . . . . . . . 23 Reassign speed dial locations . . . . . . . . . . 24 About caller ID . . . .
Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service. 2. Telephone line cord 5. Battery 3. Telephone base power adapter 4. Battery compartment cover AN D H DS ET FIN 1. Handset • To purchase a replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. 6. Telephone base 7.
Getting started Telephone base installation • Use only the power adapter supplied with this product. To order a replacement, visit our website at www. vtechphones.com or call 1 (800) 5959511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-thetable/cabinet outlet.
Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, the handset will beep, LOW BATTERY and the low battery indicator will be displayed on the handset screen. When fully charged, the handset battery provides approximately three and a half hours of talk time or three and a half days of standby time. 1.
Getting started Wall mounting Your telephone base is ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting studs will fit into the corresponding holes on the telephone base. Slide the telephone base down on the mounting studs until it locks into place. www.vtechphones.
Handset layout /VOL-/CID • When the telephone is not in use, press to review the call log. • Press and hold to adjust the ringer volume when in idle mode. • During a call, press to decrease the listening volume. A double beep will sound at the lowest setting. • Press to scroll down while in programming mode. /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert.
Getting started AN D H DS ET FIN Telephone base layout www.vtechphones.com FIND HANDSET • Press to page the handset.
Telephone settings I f you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. Press PROG when the handset is in idle mode. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. When the hour is flashing, press or until the screen displays the correct hour and then press SELECT. 4.
Telephone settings Ringer • If the ringer volume is set to off, RINGER OFF will be displayed. • Even if the ringer is set to off, the handset will still ring when you press FIND HANDSET. ou can select from the different ringers. Y 1. Press PROG when the handset is in idle mode. 2. Press or until the screen displays RINGER: and the current setting. 3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer. 4. Press or to select RINGER: 1, 2, 3 or 4.
Telephone settings If you have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. Press PROG when the handset is in idle mode. 2. Press or until the screen displays DIAL MODE: and the current setting. 3. Press SELECT. The current setting flashes. 4. Press or to select TONE or PULSE. 5. Press SELECT to confirm your selection. You will hear a confirmation tone.
Telephone settings Language 1. Press PROG when the handset is in idle mode. 2. Press or until LANGUAGE is displayed. 3. Press SELECT. T he current setting flashes. 4. Press or until the screen displays the desired language (English, Espanol or Francais). 5. Press SELECT to confirm your selection. You will hear a confirmation tone. 10 www.vtechphones.
Telephone settings If you subscribe to voicemail services provided by your telephone company, NEW VOICEMAIL will be displayed on the handset when you have new voicemail messages. Please contact your local telephone company for more information about voicemail service. After reviewing all new messages, the NEW VOICEMAIL indicator will be turned off. However, if the indicator remains on after you have listened to all new voicemail messages, follow these steps to manually turn off the indicator: 1.
Telephone operation Make calls • The call timer will be activated during a call to show call duration. • Press /FLASH and then use the dial pad keys to dial a number. -OR- 1. Enter the phone number first. Press to backspace and erase digits. 2. Press /FLASH to dial. Answer calls • Press any dial pad keys (except /VOL-/CID, /VOL+/ incoming call. and OFF) to answer an End calls • Press OFF or put the handset back in the telephone base to end a call.
Telephone operation Call waiting Telephone operation If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company. • Press /FLASH on the handset to put the current call on hold and answer the incoming call. • Press /FLASH at anytime to alternate between calls.
Telephone operation Redial • The telephone stores the five most recently dialed telephone numbers on the redial list. When the list is full, the oldest entry is deleted to make room for the new entry. • Press REDIAL/PAUSE repeatedly to review the redial list. Press CHAN/DELETE to delete the displayed number. • Press /FLASH, then press REDIAL/PAUSE to dial the last telephone number dialed.
Telephone operation Directory The directory can store up to 10 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry www.vtechphones.com Telephone operation 1. Press prog when in idle mode. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Use the dial pad keys to enter the name. See the Character chart on page 16. • Press to backspace and erase. • Press to advance. 4.
Telephone operation Character chart • When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be a double beep. • If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen. Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters.
Telephone operation Review the directory 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR Press the dial pad key for the first letter of the name you want to search. If necessary, scroll or to find the desired entry. Telephone operation www.vtechphones.
Telephone operation Edit a directory entry 18 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 3. When the screen displays the desired entry, press SELECT. 8005959511 Then press or until EDIT flashes. 4. Press SELECT.
Telephone operation Delete a directory entry www.vtechphones.com Telephone operation 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad key for the first letter of the entry you want to delete. If necessary, scroll or to find the desired entry. 3. When the screen displays the desired entry, press SELECT. Then press or until DEL (delete) flashes. SPEED EDIT DEL 4.
Telephone operation Copy a directory entry into speed dial 1. Press /VOL+/ when in idle mode. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll or to find the desired entry. SPEED EDIT DEL 3. When the screen displays the desired entry, press SELECT. 8005959511 Then press or until SPEED flashes. 4. Press SELECT.
Telephone operation Speed dial Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in designated speed dial memory locations. Store a speed dial entry www.vtechphones.com 21 Telephone operation 1. Press PROG when the handset is in idle mode and then press or until the screen displays SPEED DIAL. 2. Press SELECT. The screen displays ENTER 1-9. 3.
Telephone operation 8. Press or to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a will be displayed with the entry 9. Press SELECT or prog to confirm. You will hear a confirmation tone. Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. SPEED EDIT DEL 2. When the screen displays the entry you want to edit, press 8005959511 SELECT. Then press or until EDIT flashes.
Telephone operation 6. Press or to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry. 7. Press SELECT to confirm. You will hear a confirmation tone. Delete a speed dial entry Telephone operation 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. 2. When the screen displays the desired entry, press SELECT.
Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. SPEED EDIT DEL 2. When the screen displays the desired entry, press SELECT. 8005959511 Press or until SPEED flashes. 01 3. Press SELECT. The screen displays ENTER 1-9. 4. Press a key (1-9) to reassign this entry into another speed dial location. You will hear a confirmation beep. 24 www.vtechphones.
Telephone operation About caller ID www.vtechphones.com Telephone operation The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even while you are on a call. These features require services provided by your local telephone company.
Telephone operation Call log • If you answer a call before the information appears on the screen, it will not be stored in the call log. • The time on the handset screen is automatically set and updated with incoming caller ID information if you subscribe to this service. • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.
Telephone operation Review the call log 1. Press /VOL-/CID to view the call log when the handset is in idle mode. 2. Press or to scroll through the entries. There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST. Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits.
Telephone operation Dial a call log number 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the desired entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the desired entry. 3. Press SELECT. DIAL flashes. 4. Press SELECT to dial. 28 www.vtechphones.
Telephone operation Save a call log entry to the directory www.vtechphones.com Telephone operation 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the desired entry. If you wish to change how the number is saved, press # repeatedly until the desired 8005959511 option displays. See the Make a call log entry ready to dial 5:40PM 12/30 NEW28 section on page 27. 3. Press SELECT, then press or until PROGRAM flashes. DIAL PROGRAM 8005959511 4.
Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log when the handset is in idle mode. 2. Press or to select the entry to be deleted. 3. Press CHAN/DELETE. You will hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/DELETE when the handset is in idle mode. The screen displays ERASE ALL N Y. The current choice flashes. 2. Press until Y (yes) flashes. 3. Press SELECT. You will hear a confirmation beep. 30 www.vtechphones.
Telephone operation Call log display screen messages When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller. www.vtechphones.
Handset display screen messages Displays: LOW BATTERY CHARGING... CID EMPTY CONNECTING... DIRECTORY EMPTY MEMORY FULL XX MISSED CALLS NEW VOICEMAIL **PAGING** PHONE REDIAL EMPTY **RINGING** RINGER OFF SCANNING... 32 When: The battery needs to be recharged. The handset is in the telephone base and charging. There are no call log entries. The cordless handset is searching for the telephone base. There are no directory entries. The directory is full. There are unreviewed calls in the call log.
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation Operating time While in use (talking) 3.5 hours While not in use (standby*) 3.5 days *Handset is off the telephone base but not in use. www.vtechphones.com 33 Appendix The battery needs charging when: • A new battery is installed in the handset. • The handset beeps. • LOW BATTERY and the battery low indicator are displayed on the handset screen.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return work at all. the handset to the telephone base after use.
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. • Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours. • It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual (page 33). • The telephone might be malfunctioning.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • • • • • • • • • • www.vtechphones.com 37 Appendix Make sure the ringer is on (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial mode on page 9 to set the dial type.
Troubleshooting Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. • Press CHAN/DELETE to switch to a clearer channel when on a call. I hear noise in the handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely.
Troubleshooting Problem Suggestion My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
Troubleshooting Problem Suggestion Caller ID entries do not match the numbers I need to dial. • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number), in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.
Troubleshooting Problem Suggestion Common cure for electronic equipment • If the unit is not responding normally, try putting the handset in the telephone base. If it does not respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the handset. • Wait a few minutes before connecting the power to the telephone base. • Re-install the battery and place the handset in the telephone base.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display CONNECTING...
About cordless telephones • • • • • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Warranty 2. 3. 4. 5. 6.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
Technical specifications Crystal controlled PLL synthesizer Transmit frequency Handset: 912.75-917.10 MHz Telephone base: 2410.20-2418.90MHz Receive frequency Handset: 2410.20-2418.90 MHz Telephone base: 912.75-917.10MHz Channels 30 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 7.25in X 2.04in X 1.48in (184.1mm X 51.8mm X 37.5mm) Telephone base: 4.34in X 3.37in X 4.82in (110.
Index A About caller ID 25 About cordless telephones 45 Answer calls 12 B Battery 3, 33 C Call log 26 Call log display screen messages 31 Call waiting 13 Channel 12 Character chart 16 Charging 3 Clear voicemail 11 Copy a directory entry into speed dial 20 D Date and time 7 Delete a directory entry 19 Delete a speed dial entry 23 Delete from the call log 30 50 Dial a call log number 28 Dial a number from the directory 20 Dial a speed dial number 23 Dial mode 9 Directory 15 DSL filter 2 E Edit a di
Index L Language 10 M Maintenance 44 Make a call log entry ready to dial 27 Make calls 12 Mounting bracket installation 4 O Operating range 44 P Parts checklist 1 Pause 15, 18 R Save a call log entry to the directory 29 Speed dial 21 Store a directory entry 15 Store a speed dial entry 21 T Technical specifications 49 Temporary tone dialing 13 Troubleshooting 35 V Volume 8, 12 W Wall mounting Warranty 45 www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
