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ManualsBrandsVTech ManualsElectricalCordless Accessory Handset with Caller ID and Call Waiting

TROUBLESHOOTING

Why won’t the battery(s) in my telephone handset hold a charge?

 Tip 1 of 6

Confirm proper installation of the telephone base and charger power adapters, and

handset battery. You should only use the VTech power adapters provided with your

telephone. Make sure the power adapters are connected to working electrical outlets that

are not controlled by a wall switch

Why won’t the handset CHARGE light turn on when I place it in the base or charger?

 Tip 1 of 6

Confirm proper installation of the telephone base and charger power adapters, and

handset battery. You should only use the VTech power adapters provided with your

telephone. Make sure the power adapters are connected to working electrical outlets that

are not controlled by a wall switch.

Why don’t I get a dial tone on my handset?

 Tip 1 of 10

Confirm proper installation of the telephone base and charger power adapters, and

handset battery. You should only use the VTech power adapters provided with your

telephone. Make sure the power adapters are connected to working electrical outlets that

are not controlled by a wall switch.

Why doesn’t my telephone ring when I receive calls?

 Tip 1 of 7

If the phone does not ring at all, you may have the ringer turned off.

To adjust the handset ringer volume:

Step 1: Press MENU/SELECT on the handset when it is not in use.

Step 2: Press ▲DIR or ▼CID to display Ringers, then press MENU/SELECT.

Step 3: Ringer volume is highlighted. Press MENU/SELECT.

Summary of content (5 pages)

PAGE 1
TROUBLESHOOTING Why won’t the battery(s) in my telephone handset hold a charge?  Tip 1 of 6 Confirm proper installation of the telephone base and charger power adapters, and handset battery. You should only use the VTech power adapters provided with your telephone.
PAGE 2
Step 4: Press ▲DIR or ▼CID to adjust the ringer volume. A sample of each ringer volume plays as you scroll through the choices. At the lowest setting, the ringer is silent and Ringer off or Volume:Off is displayed on the handset. Step 5: Press MENU/SELECT to confirm your selection. Step 6: Press and hold OFF to return to the idle screen. My telephone handset appears to be dead. What should I do?  Tip 1 of 6 If your handset responds in any way (beeps, displays a message on the screen, etc.
PAGE 3
Why do calls fade/cut in and out when I’m using this phone?  Tip 1 of 9 If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone.
PAGE 4
Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode. My VOICEMAIL indicators remain on after I have reviewed my messages.
PAGE 5
Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again