Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news. CS6648-2 CS6648-3 CS6648-4 CS6649 CS6649-2 CS6649-3 DECT 6.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.
9. 10. 11. 12. 13. supply in your home or office, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
Battery • CAUTION: Use Only Supplied Battery. • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. • Exercise care in handling batteries in order not to create a short circuit with conductive materials.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Table of contents Redial list................................................... 18 Review a redial list entry..............................18 Dial a redial list entry....................................18 Delete a redial list entry................................18 What’s in the box......................................... 1 Overview...................................................... 2 Telephone base overview..............................2 Handset overview...........................................
Using your built-in answering system..... 31 Message capacity........................................31 New message indication..............................31 Message playback.......................................32 Delete all old messages...............................32 Remote access............................................33 Set your remote access code......................33 Call screening..............................................34 Call intercept................................................
What’s in the box Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. 1 set for CS6648-2/CS6649-2; 2 sets for CS6648-3/CS6649-3 3 sets for CS6648-4 NOTE To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Overview • Press and hold to erase the missed call indicator when the phone is not in use. • While the phone is ringing, press to silence the base ringer temporarily. CID • Press to scroll down while in menus and lists. • While entering or modifying names or numbers, press to move the cursor to the left. • Press to view the caller ID log when the base is not in use. Telephone base overview l a k b c d j i e hg f • Press to scroll up while in menus and lists.
X/DELETE • Press to delete the playing message or playing announcement. • While reviewing the redial list, directory or caller ID log, press to delete an individual entry. • While entering names or numbers, press to delete a character or digit. /REPEAT • Press once to repeat the playing message. • Press twice to play the previous message. /SKIP • Press to skip to the next message during message playback. 5 – MUTE • During a call, press to mute the microphone.
Handset overview 5– • Press and hold to turn on quiet mode, or turn it off. • Press repeatedly to display other dialing options when reviewing a caller ID log entry. 6 – INT • Press to initiate or answer an intercom call, or to transfer a call. 7 – MUTE/DELETE • Mute the microphone during a call. • Silence the handset ringer temporarily while the phone is ringing. • Delete the displayed entry while reviewing the directory, caller ID log or redial list.
There are new voicemail received from your telephone service provider. 12 – • Press to make or answer a call. • During a call, press to answer an incoming call when you receive a call waiting alert. 13 – REDIAL/PAUSE • Review the redial list. • Press and hold to insert a dialing pause while dialing or entering numbers. 14 – CHARGE light • On when the handset is charging in the handset charger. ANS ON The answering system is turned on.
Connect Handset and telephone base indicators You can choose to connect the telephone base for desktop usage or wall mounting. Handset lights overview NOTES On when the handset speakerphone is in use. CHARGE • Use only the adapters provided. • Make sure the electrical outlets are not controlled by wall switches. • The adapters are intended to be correctly oriented in a vertical or floor mount position.
Install and charge the battery Connect the charger and charge the battery Install the battery Place the handset in the telephone base or handset charger to charge. Install the battery as shown below. NOTES • Use only supplied battery. • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual. • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
Battery indicators Battery status The screen is blank, or displays Put in charger and flashes. The battery has no or very little charge. The handset cannot be used. Charge without interruption (about 30 minutes). The screen displays Low battery and flashes. The battery has enough charge to be used for a short time. Charge without interruption (about 30 minutes). The screen displays HANDSET X. The battery is charged. To keep the battery charged, place it in the handset charger when not in use.
Configure your telephone Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range or no pwr at base.
Set date and time 5. Press SELECT to confirm. You hear a confirmation tone. NOTE NOTE Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
Telephone operations Make a call Using a cordless handset: Telephone base control key panel: 1. Press or . 2. When you hear a dial tone, dial the number. Using the telephone base: 1. Lift the corded handset, or press / SPEAKER. 2. When you hear a dial tone, dial the number. NOTE • Handset control key panel: The screen displays the elapsed time as you talk (in hours, minutes and seconds). Predial a call Using a cordless handset: 1. Enter the telephone number using the dialing keys (0-9).
Answer a call Volume Using a cordless handset: To adjust the listening volume on a cordless handset: • Press keys. , or any of the dialing • During a call, press /VOLUME or /VOLUME. Using the telephone base: To adjust the listening volume at the telephone base: • Lift the corded handset, or press /SPEAKER or any of the dialing keys. • During a call, press End a call VOL or VOL . NOTES • The handset earpiece volume and speakerphone volume settings are independent.
Transfer a call Join a call in progress While on an outside call, you can transfer the call from a cordless handset to another handset or to the telephone base. 1. During a call, press MENU. 2. Press or to scroll to Transfer, then press SELECT. 3. Your handset shows Transfer to: Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5. The outside call is put on hold and your handset shows Calling HS X/ Calling base, and then Transferred. The destination device rings and shows Incoming call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provide if: • You have both caller ID and call waiting, but as separate service (you may need to combine these service); • You have only caller ID service, or only call waiting service; or • You do not subscribe to caller ID or call waiting services. There are fees for caller ID services. In addition, services may not be available in all areas.
Multiple handset use Intercom Use the intercom feature for conversations between the telephone base and a cordless handset, or two cordless handsets. When you have two or more handsets, use the handset number to initiate an intercom call or to transfer a call. • Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5. -ORTo end the intercom call at the telephone base, press INT or /SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base.
3. To end the intercom call at the telephone base, press INT, or /SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base. Both screens display Intercom ended. -OR To end the intercom call on the destination handset, press OFF, or place the handset back in the handset charger. Both screens display Intercom ended. p���� ress /SPEAKER, or lift up the corded handset to answer the call.
• If you have two or more handsets, the telephone base shows Intercom to. Use the dialing keys to e �nter a handset number. The outside call is put on hold and the telephone base shows Calling HS X. The destination handset shows Base is calling. 2. To answer the call on the destination handset�������� , press , INT, , or any of the dialing keys. The outside call is still on hold and both devices display Intercom. You can now have a private intercom conversation.
Redial list -OR1. Lift the corded handset or press /SPEAKER when the phone is not in use. 2. Press REDIAL. 3. Press , or REDIAL repeatedly to browse. 4. When the desired entry displays, press SELECT to dial. Each handset and the telephone base store the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Review a redial list entry 1.
Directory 4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key. The first character of each word is capitalized. 5. Press SELECT to save. The screen displays Saved and you hear a confirmation tone. -OR1. Use the dialing keys to enter a number (up to 30 digits) on the cordless handset or on the telephone base when the phone is not in use. Press SELECT and then the screen displays Enter number.
Dial a directory entry • Press 0 to add a space (for entering names only). 1. Search for the desired entry in the directory (see Review a directory entry or Alphabetical search). 2. To dial the displayed entry on the cordless handset, press or . -OR To dial the displayed entry on the telephone base, press /SPEAKER, or lift the corded handset. -OR1. Press or on the cordless handset. 2. Press MENU. 3. Press SELECT to select Directory. 4.
Speed dial While entering names and numbers, you can: You can copy up to nine directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial memory locations are stored at the telephone base and are shared by all system devices. Changes made to the speed dial entries on one system device apply to all. • Press DELETE to backspace and erase a digit or character. • Press and hold DELETE to erase the entire entry.
6. Press SELECT. The screen briefly shows Copy from DIR... then the first entry of the directory. 7. Press or to scroll to the desired entry. 8. Press SELECT to save your selection. You hear a confirmation tone. the speed dial entry. 5. Press SELECT again. Then press� or to scroll to� Clear SD and then press SELECT. The screen shows Clear SD #X? -OR Press DELETE. The screen shows Clear SD #X? 6. Press SELECT to confirm. You hear a confirmation tone.
Caller ID Review a caller ID log entry 1. Press CID on the cordless handset or on the telephone base when the phone is not in use. 2. Press or to browse through the caller ID log. -OR1. Press MENU on the cordless handset or on the telephone base when the phone is not in use. 2. Press or to scroll to Caller ID log, then press SELECT. 3. Press SELECT to select Review. 4. Press or to browse. If you subscribe to caller ID service, information about each caller will appear after the first or second ring.
Save a caller ID log entry to the directory log and store the new number to the directory. While reviewing the caller ID log, press QUIET# repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
Sound settings 2. Press or to scroll to Caller ID log, then press SELECT. 3. Press or to scroll to Del all calls, then press SELECT. 4. When the screen shows Delete all?, press SELECT to confirm. You hear a confirmation tone. Key tone You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone on, the handset/ telephone base beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset/telephone base keys. 1.
Telephone base ringer volume To silence the telephone base ringer: Press VOL or VOL . on the telephone base to adjust the ringer volume when the telephone base is not in use. When you set the ringer volume to zero, the base ringer is off. The telephone base announces, “Base ring is off,” and displays Ringer off and . • Press MUTE or CANCEL on the telephone base and it displays . Quiet mode You can turn on quiet mode for a period of time (1-12 hours).
About the built-in answering system and voicemail service Category Method When you to retrieve received new messages messages, the handset and the telephone base both display XX new messages, and the /PLAY/ STOP light on the telephone base flashes. For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
Set your built-in answering system Telephone base control key panel: The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics.
To turn on or off with the handset: 5. After the tone, speak towards the microphone. 6. Press 5 when done. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu. -OR Press CANCEL to return to the previous menu. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Answer on/ off, then press SELECT. 4.
Delete your announcement 6. Press SELECT to save and you hear a confirmation tone. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press SELECT again to select Announcement. The system announces, “To play, press 2. To record, press 7.” 4. Press 3 or DELETE to delete your recorded announcement. The screen displays Annc deleted. You hear a long beep.
Using your built-in answering system Turn the message alert tone on or off When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off. There is no audible alert at the handset. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Msg alert tone, then press SELECT. 5.
Message playback To play messages on a cordless handset: If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” 1. Press MENU when the phone is not in use. 2. Press SELECT to select Play messages.
To delete all old messages with a handset: Command 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Delete all old, then press SELECT. The screen shows Delete all msg? If you do not have old messages, the screen displays No old messages. 4. Press SELECT again to confirm. The screen displays Deleting... then No old messages. You hear a confirmation tone. 2 Play only new messages.
Call screening Record, play and delete memos If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages. 1.
Use the built-in answering system and voicemail service Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply. You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
Turn off the new voicemail indicators • Press and hold DELETE on the handset to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 3. Press SELECT to save. Then, the handset/telephone base dials the saved voicemail number. If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
Other information Expand your telephone system Website You can add new handsets (CS6609, purchased separately) to your telephone system. Your telephone base supports a maximum of five handsets. For more details, refer to the user’s manual that comes with your CS6609 new handset. Use this feature to view the VTech website address. 1. Press MENU when the handset/ telephone base is not in use. 2. Press or to scroll to Web address, then press SELECT. The screen displays the VTech website address.
Screen messages Ans sys off The answering system is turned off and will not answer calls. Ans sys on The answering system is turned on and will answer calls. Base is calling The telephone base is calling the handset. Call log empty There are no caller ID log entries. Calling base The handset is calling the base (for intercom calls). The handset is transferring an outside call to the base.
Out of range or no pwr at base The handset has lost connection to the telephone base. Outside call You are on the external call during call transfer. Phone The handset/ telephone base is on a call. PRIVATE CALLER The caller is blocking the name and number information. PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. Put in charger The handset battery is very low.
General product care Frequently asked questions Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. Avoid rough treatment Place the handset down gently.
I cannot dial out. Eliminate any background noise. Mute the handset before dialing, or dial from another room in your home with less background noise. The display shows To register HS and See manual alternately. The handset does not work at all. The handset is deregistered from the telephone base. To register it back: I hear other calls when using the telephone. 1. Press and hold FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on and it shows Registering...
The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. The answering system does not record messages. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
The answering system does not respond to remote commands. The RBRC® seal Make sure you enter the correct remote access code. The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
FCC, ACTA and IC regulations may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product.
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
California Energy Commission battery charging testing instructions REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications.
For C-UL compliance only 3. Press QUIET# on the handset. The handset shows Registering... Both the telephone base and cordless handset show Registered, and you hear a beep when the registration process completes. This process takes about 60 seconds. Mesures de sécurité importantes Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : 1. Lisez et comprenez bien toutes les instructions. 2.
8. 9. 10. 11. ouvertures ne doivent pas être obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface similaires. Ne placez pas cet appareil à proximité d’un élément de chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d’aération adéquate. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil.
Ceci est un événement commun associé à la fermeture d’un circuit électrique. L’utilisateur ne devrait pas brancher le téléphone à une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve à proximité d’un endroit comportant des concentrations de gaz inflammables, à moins que la ventilation soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion.
À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans fil.
Limited warranty Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
proof of purchase (see item 2 on the next page); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. a description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number.
Technical specifications third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 53 Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.
Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2015 VTech Communications, Inc. All rights reserved. 01/15. CS6649-X_WEBCIB_V8.